Dive into the complete episode list for Innovate for Impact. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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Pub. Date
Title
Duration
20 Feb 2022
Ep #23 - The value journey maps can provide your organisation
00:25:50
In this episode, Tracey and Dan talk about journey mapping and the value it can provide to your organisation when you get to see things through your client's eyes.
Here’s a taste of what Dan and Tracey cover in the conversation.
How journey mapping can benefit your organisation and can help you to see your entire service offering from a strategic point of view.
The different types of journey maps and how to use them. Including the difference between a Journey Map and a Process Map
The process of creating a journey map (Steps, tips, and tools you can use to create them).
Links from the episode
U.N Women Australia Journey Mapping Case Study:Click here
The 'Innovate for Impact Self-Assessment':Click here
Ep #24 - Bringing your mission to life through the CIA method
00:24:41
In this episode, Dan and Tracey discuss how you can bring your mission (the goal of your organisation) to life, through using their simple CIA method.
Here is a taste of what Dan and Tracey cover in the conversation.
What is a best practice organisational mission?
Why is it important to have a good organisational mission?
An explanation of the 3 areas of their CIA method that helps you understand how to bring your mission to life
Communication of your mission: How are you communicating your mission to your people? What are all of the different ways that you are communicating your mission and what opportunities exist to make it better?
Interactions: What are the different interactions people have within your organisation and what are the best ways to bring your mission to life through these interactions?
Alignment: Are goals and rewards aligned, to ensure that people are driving towards the achievement of your mission?
Tips on how to measure your effectiveness of bringing your mission to life
Link from the episode
The 'Innovate For Impact Self Assessment': Click here
Ep #25 - The 5 skills leaders need to succeed in the current environment
00:29:09
In this episode, Dan and Tracey share the 5 critical areas that you need in order to be able to be a creative leader.
Here’s a taste of what Dan and Tracey cover in the conversation
What is Creative Leadership?
The 5 necessary skills for those in positions of leadership to manage this rapidly changing world
Bringing your mission to life: How do leaders do this?
Adaptive leadership: What it is and what it can do for your organisation in a changing world
Fostering creativity: Leaders that can create safe environments for people to try new things are high performing and innovative organisations
Creating space for creativity: Many leaders are getting caught up in the running of the day to day of the organisation and ‘BAU’. How do you create space for creativity on a regular basis?
Constructive pushback: How do leaders intelligently influence others in order to disrupt the status quo?
Link from the episode
The 'Innovate For Impact Self Assessment': Click here
Ep #26 - Fran Timmins: Lessons learnt by St Vincents Melbourne from launching a co-design project in public health
00:37:02
In this episode, Tracey and Dan are joined by Fran Timmins, Director of Nursing for Mental Health at St Vincent’s Health Melbourne. Fran shares how she used co-design internally within the hospital to be able to co-design a Safe Haven Cafe, which has been a real success.
Here’s a taste of what Dan, Tracey and Fran cover in the conversation:
Fran spoke about the concept of Safe Haven Cafe which is driven by what the customers want and how it’s peer-led by lived experience of mental health, drug and alcohol with built-in clinical support.
The process or methodology in creating a co-design project in public health.
Challenges and tips on how to navigate a large organisation to be able to get a project off the ground using co-design especially in public health.
Links from the episode:
The 'Innovate for Impact Self-Assessment': Click here
Ep #27 - Gerda Gemser: Design leadership and igniting design in your organisation
00:37:46
In this episode, Dan and Tracey are joined by Gerda Gemser, Professor of Entrepreneurship at University of Melbourne, and the co-author of the new book Design Leadership Ignited: Elevating Design At Scale.
Gerda shares her top insights from the book that apply to this sector, on what is required for leaders to embed design methods into the way they work.
Here’s a taste of what Dan, Tracey and Gerda cover in the conversation:
More and more organisations are investing in design capability to help them perform better
Many organisations are investing in design capability because design brings something different. However, many organisations have problems with effectively integrating designers because they are different
The “differentness” relates to design principles/practices that are different to how some organisations traditionally run their business. E.g like co-creation and focusing on desirability
Gerda's top insights on how best to integrate design into an organisation
Strong design leadership consists of specific leadership ‘tactics’
How some outdated organisational cultural norms can make it difficult for female leaders to adopt the 'rebel with a cause' approach
Links from the episode
The book - Design Leadership Ignited: Elevating Design At Scale Click here
The 'Innovate for Impact Self-Assessment': Click here
In this episode, Tracey and Dan discuss how understanding the ‘true cost of inaction’, which is essentially staying the same, and using this as a strategy to help make gaining support for innovation easier, rather than only considering the risks of an innovation.
Here is a taste of what Tracey and Dan cover in the conversation:
Identifying, quantifying, and measuring the costs of doing nothing.
What are the potential consequences of maintaining the status quo? What would happen if you didn’t address this problem for a year or two?
Considering ideas from an outsider’s perspective while understanding the outcomes and costs of failure.
Various approaches and methods to support these conversations with others in your organisation.
Links from the episode
The 'Innovate for Impact Self-Assessment': Click here
Ep #29 - Top tips to constructively push back against the status quo
00:26:50
In this episode, Tracey and Dan share some tips on how you can create the ideal environment for others to feel welcome to constructively push back, as well as the ability to adapt and change in order to promote creativity and innovation.
Here is a taste of what Tracey and Dan cover in the conversation:
What does it mean to constructively challenge the status quo?
How do leaders play a key role in identifying an opportunity for change?
Understanding the steps and strategies for pushing back in a constructive way
Experiences with constructive pushback that leads to greater change
Learning the importance of establishing strong relationships, conducting research, and recognising different perspectives.
What can a collaborative approach do to help you achieve your goals?
Links from the episode
The 'Innovate for Impact Self-Assessment':Click here
Ep #30 - Are you getting in the way of your people or empowering them?
00:28:36
In this episode, Tracey and Dan talk about the 5 different areas to analyse, to assess whether you are empowering your people to innovate or actually getting in their way.
Here’s a taste of what Dan and Tracey cover in the conversation.
How a clear and accessible innovation process empowers people to change things for the better
The role an innovation budget plays and why you need one
Are you truly commitmented to change? How your commitment to innovation and trying new things or low tolerance for risk could be shutting down your people’s best ideas
The role the right tools and capability play in empowering your people
Links from the episode
The 'Innovate for Impact Self-Assessment': Click here
Ep #31 - Nichola Browning & Saran Chamberlain: The value of sharing lived experience from the perspective of participants
00:42:28
In this episode, Tracey and Dan are joined by Nichola Browning and Saran Chamberlain, two participants of the Stroke Foundation’s ‘Young Stroke project’, that involves people with lived experience in the creation of new and better ways the organisation can help people that have been impacted by stroke and their families. Nichola and Saran share their experience and the benefits for them and other participants of being involved in the co-design process.
Here’s a taste of what Dan, Tracey, Saran and Nichola cover in the conversation.
What is the ‘Young Stroke Project?’
Saran and Nichola share their stories of lived experience and the ways they were involved in the project
The benefits of being involved in the process for Nichola and Saran
Lessons learnt from being involved in the project for both the participants and the organisation
Ep #32 - Paul Ronalds: How Save The Children are using innovative methods to diversify and grow their funding
00:26:47
In this episode, Tracey and Dan are joined by Paul Ronalds, the Group CEO at Save The Children Australia. Paul shares how his team are exploring innovative funding options and business models to create more impact.
Here’s a taste of what Dan, Tracey and Paul cover in the conversation.
Why Save The Children are pursuing innovative options for funding and business models
How Paul and his team were able to get the wider organisation on board with pursuing some of these ideas
What are the opportunities out there for business model or financial innovation?
How can organisations go after some of these opportunities?
Links from the episode
Save The Children Global Ventures Website Click here
Ep #35 - David Pearson: How ending homelessness is possible with innovation
00:30:29
In this episode, Tracey and Dan are joined by David Pearson, the CEO of the Australian Alliance to End Homelessness, which as the name suggests, is an organisation dedicated to ending homelessness in Australia. It is a collaboration of different organisations to end homelessness, starting with helping the most vulnerable group of people in the community. David talked about how he and his team are using innovation and impact measurement techniques to achieve their ambitious goal.
Here is a taste of what Tracey, Dan, and David cover in the conversation:
The importance of gathering data regarding the homeless population
How to build rapport in the community to gain their trust to alleviate their worries so that the population will be willing to participate
What are the conditions for success in ending homelessness?
How do you measure the impact to ensure the organisation has achieved its goal?
David talked about how to make things that are well known in the innovation community more integrated into the homelessness system.
Links from the episode
The Australian Alliance To End Homelessness website:Click here
The 'Innovate for Impact Self-Assessment': Click here
Ep #34 - Mark Pearce: How a strong mission is your currency to attract and motivate volunteers
00:28:09
In this episode, Tracey and Dan are joined by Mark Pearce, CEO of Volunteering Australia in time for National Volunteer Week. Mark shares his thoughts on how volunteering is linked to innovation and also the importance of having a strong mission for your organisation to attract and motivate volunteers.
Here’s a taste of what Dan, Tracey, and Mark cover in the conversation:
The link between volunteering and innovation
Volunteers are focused more on your mission and how by providing their time, can help them to create better community outcomes
What the most successful organisations are doing to bring their mission to life for their volunteers
The national volunteering strategy that is being co-designed across the country with key stakeholders, plus how you can get involved
Ep #36 - Co-design is a buzzword at the moment, but what is it really?
00:33:59
In this episode, Tracey and Dan share an overview of the methods used and benefits of co-design in the social sector. Whilst Co-design is a bit of a ‘buzzword’ at the moment, what does it actually look like in practice?
Here is a taste of what Tracey and Dan cover in the conversation
Beyond the buzzword: what does “Co-design” even mean and why is it important?
The difference between Co-design and Human-centered design
Where does Co-design fit in solving a problem? Is Co-design a realistic idea in all problem solving?
What is the difference between a wicked problem and a standard problem?
The complimentary tools that must be used alongside Co-design in this sector
The benefits of using Co-design for your organisation and the people you support
An insight into the Impacto Consulting Co-design process: The 5 stages on how to Co-design, as well as the methods and practices that are commonly used in each phase
Sharing of a case study from a real Co-design project to bring the methodology to life and show how it can be applied
Links from the episode
The 'Innovate for Impact Self-Assessment':Click here
Ep #37 - Imogen Aitken: How Starlight Children's Foundation are bringing innovation to life
00:31:35
In this episode, Tracey and Dan are joined by Imogen Aitken, National manager - Program
Innovation at Starlight Children’s Foundation. Imogen shares the work she has done focusing on both program innovation and wider innovation activity at Starlight.
Here is a taste of what Tracey, Dan, and Imogen cover in the conversation
What does innovation mean in practice? How does Starlight define innovation and ensure they have fun with it?
How they have built their innovation capability across the organisation and the journey of getting to where they are today
Why they refer to the young people they support as customers, even though it doesn’t feel 100% right
What structures and processes help Starlight Children’s Foundation to ensure they remain innovative and it is accessible for all staff
The impact of initiatives such as the CEO’s Innovation Awards and the Captain Starlight Innovation Fund
How do Starlight, a long-running and very successful organisation, become and remain so adaptive to change?
Links from the episode
The Starlight Children’s Foundation website:Click here
The 'Innovate for Impact Self-Assessment':Click here
Ep #38 - Do you make it easy for people to participate in co-design?
00:27:33
In this episode, Tracey and Dan talk about the importance of designing your co-design process in a way that is inclusive for your participants. They share the 5 areas to think about when setting up your project, that maximise participation.
Here is a taste of what Tracey and Dan cover in the conversation
Does the co-design process bring out the best in stakeholders and encourage participation?
Are you accessing the right stakeholders? Tips on how you can get access to isolated or ‘hard to reach’ people
How can you design a space where people can participate meaningfully?
What effect does timing have on participation? Could you be accidentally excluding people by running your project during certain hours such as business hours?
Do your activities bring the best out of people, and if not, how do you ensure they do?
How do you remunerate people involved in the co-design project? How can you offer individuals a reason to be there and encourage their efforts in a way that is fair?
Links from the episode
The 'Innovate for Impact Self-Assessment':Click here
Ep #39 - Daniel Flynn: How Thankyou use their mission to fuel innovation and the future of funding
00:28:58
In this episode, Tracey and Dan are joined by Daniel Flynn, Co-founder and Managing Director of Thankyou. Thankyou is a social enterprise that offers consumer products for the sole purpose of funding life-changing projects towards ending extreme poverty. Daniel shares his experiences and advice, on their journey towards raising $17 million dollars to invest in impact projects around the world.
Here is a taste of what Tracey, Dan, and Daniel cover in the conversation
Daniel discusses the story of ThankYou and shares his experiences and insights on how they’ve built their social enterprise.
How do Thankyou use their mission to get other people on board with what they want to achieve? Why it’s important to tell the true story behind every organisation and its cause.
Daniel shares the importance of creating a safe environment, removing the pressure, and giving people time and space to make an impact.
The importance of celebrating success, sharing failures and lessons gained, launching new and creative ideas, and creating the appropriate conditions for innovation.
Daniel discusses his ideas for the future of funding, where funders are more outputs focused.
Ep #40 - What is a technology or change adoption curve?
00:21:09
In this episode, Tracey and Dan explain the technology adoption curve, how it works, its importance, stages, where it should integrate into your decision-making process and everything else you need to know.
Here is a taste of what Tracey and Dan cover in the conversation
What is a technology adoption curve?
Why is the technology adoption curve useful?
The 5 stages of the technology/change adoption curve: Innovators, Early Adopters, Early Majority, Late Majority, and Laggards
How does it work? Where do you lie in the curve?
How can you utilise the basic principles in your work?
Examples of how other organisations have used this tool in their work such as Tesla
Links from the episode
The 'Innovate for Impact Self-Assessment': Click here
Ep #41 - Josh Ross: How Humanitix are bringing people together to inspire and invest in humanity
00:27:05
In this episode, Tracey and Dan are joined by Josh Ross, Co-founder of Humanitix. Humanitix is a tech-charity, a not-for-profit ticketing platform that takes profits from booking fees and turns them into impact.
Here is a taste of what Tracey, Dan, and Josh cover in the conversation
The story of starting Humanitix. How it started and how they do what they do
The mission and objectives of Humanitix that have contributed to its success
How Humanitix made its platform accessible for everyone without having a huge amount of funds
How they see Humanitix making an even bigger impact on the world in the future
How have they brought people together who share their mission, to contribute their time, knowledge, and abilities so they can achieve their desired goals?
What stands their organisation apart from others so that it attracts volunteers, excellent staff and partnerships?
Josh shares his thoughts on the challenges with financing of innovation in this sector
Ep #42 - Are you an innovative & impactful organisation or traditional & surviving?
00:35:29
In this episode, Tracey and Dan talk about the two types of organisations that operate in the for-purpose sector, the traditional & surviving organisation vs. the innovative & impactful organisation. They take you through the various characteristics of each organisation, highlighting the crucial areas you should target to improve your impact.
Here is a taste of what Tracey and Dan cover in the conversation
What does it mean for an organisation to be traditional & just surviving or innovative & impactful?
What defines the two types of organisations in terms of their characteristics and outcomes? How do they behave?
The difference between the traditional & just surviving vs. the innovative & impactful organisation.
Why do innovative and impactful organisations function better than others?
Links from the episode
The 'Innovate for Impact Self-Assessment': Click here
In this episode, Tracey and Dan share an overview of the concept of systems thinking, why it is a critical perspective to consider whilst innovating in this sector, and practical ways you can apply it to your work.
Here is a taste of what Tracey and Dan cover in the conversation
What exactly does "Systems Thinking" mean and why is it important?
Examples of organisations that utilise Systems Thinking and the benefits of using it.
How do you use Systems Thinking in your work?
What consequences can result from not thinking at a systemic level?
Useful tips on how to create and use a systems map.
Links from the episode
The 'Innovate for Impact Self-Assessment':Click here
Ep #44 - 5 ways to innovate when you're feeling stuck
00:18:58
In this episode, Tracey and Dan discuss 5 different strategies to get ‘unstuck’ if you’re stuck with innovation. Here’s how to get around those roadblocks and boost innovation in your organisation.
Here is a taste of what Tracey and Dan cover in the conversation
What to do when you’re stuck with innovation?
How to create space for creativity
How can you reassessing your organisation’s goals help you to tap into new ideas?
How do you make the first step easy?
The benefits of getting out of the office and spending time with clients
The importance of asking the right questions and listening to answers.
Links from the episode
The 'Innovate for Impact Self-Assessment':Click here
Ep #45 - Implementing better ways of working when you have no capacity
00:14:54
In this episode, Tracey and Dan talk about how you can implement better ways of working into your organisation when you feel like you are already overloaded and juggling too much change in your ‘business as usual’.
Here is a taste of what Tracey and Dan cover in the conversation
The philosophy that our top clients use to change the way their organisation works
What to look for first when you want to introduce a change into your organisation
The importance of identifying the things that are no longer serving you well, that you should stop doing, in order to focus on things that will drive your organisation forward
What are some ways you can adjust to the changes in your organisation?
Links from the episode
The 'Innovate for Impact Self-Assessment':Click here
Ep #46 - Prototyping. What is it and when to do it?
00:24:19
In this episode, Tracey and Dan talk about what prototyping is, how to do it, and how to use it to better execute creative ideas in the environment we work in.
Here is a taste of what Tracey and Dan cover in the conversation
What is prototyping, and how can it be used in the sector?
Different types of prototyping: Low fidelity vs High fidelity
What benefits does prototyping bring, and when should it be used?
Examples of ways they’ve used prototyping on past projects
The importance of prototyping and making it accessible in daily life
Ways of obtaining feedback from people so that you can easily incorporate it into your creation process
Links from the episode
The 'Innovate for Impact Self-Assessment':Click here
Ep #47 - William Crowley: The benefits of client-centred innovation
00:28:27
In this episode, Tracey and Dan are joined by William Crowley, the CEO of Northern Coalfields Community Care. William shares his recent experiences with improving the client experience for all individuals who use his organisation’s services in the communities they support.
Here is a taste of what Tracey, Dan, and William cover in the conversation
How William and his team started on their innovation journey and why they started with a client-centricity approach.
The challenges and practices faced by an organisation with client-centered innovation.
How to establish the ideal environment so that your team feels safe when innovating.
Improving the pace and quality of client-centred innovation by setting targets and addressing conditions for innovation.
A simple example of innovation is adding things into your pre-existing processes that significantly improve them.
Links from the episode
Northern Coalfields Community Care website:Click here
The 'Innovate for Impact Self-Assessment':Click here
Ep #48 - The top 3 objections for Co-design and how to help others move forward
00:22:07
In this episode, Tracey and Dan discuss the most prevalent objections to collaboration that leaders encounter when trying to embed co-design, and how to overcome them.
Here is a taste of what Tracey and Dan cover in the conversation
What are the top 3 objections mentioned by people involved in co-design for their organisation?
Understand the different types of objections and how to respond to them.
Various approaches and strategies you can use to overcome objections and keep your organisation moving forward as you work to create the collaborative, innovative, impactful organisation you desire.
Links from the episode
The 'Innovate for Impact Self-Assessment': Click here
Ep #49 - Laura Breslin: How Mission Australia are building Human-Centred Design into the way they work
00:29:47
In this episode, Tracey and Dan are joined by Laura Breslin, National Manager Service Design & Innovation at Mission Australia. Laura discusses how Human-Centred Design enables their organisation to innovate and learn more about the wants and needs of their clients.
Here is a taste of what Tracey Dan, and Laura cover in the conversation
• How and why did Mission Australia start the process of innovation with Human-Centred Design?
• Why did they choose a “starting small approach” and what does it look like?
• Laura shares her favourite takeaways from the process along with the ones that didn't work out quite as well.
• How do they get their clients and their team involved in the process?
• The importance of ensuring Co-Design or Human-Centred Design is a win / win for participants and the organisation.
Ep #50 - Jordan O'Reilly: How Hireup's clarity of purpose is creating a better organisation for their team, and the people they support
00:28:27
In this episode, Tracey and Dan are joined by Jordan O'Reilly, the co-founder and CEO of Hireup, an online platform connecting Australians with disabilities with support workers who fit their needs and share their interests.
Here is a taste of what Tracey, Dan, and Jordan cover in the conversation
Jordan shares Hireup’s journey, from how it started, to the work they’ve done to build it into the organisation it is today
Why is clarity of purpose important in an organisation? How do you identify and articulate your organisation’s mission and purpose?
The importance of lived experience and the role it has played in shaping Hireup’s strategy and service delivery
How Hireup’s strong purpose and mission have helped them to create new opportunities, such as their impact grants, that empower people to live the life they choose
Ep #52 - Peter Walton: How Care Australia are empowering local leaders to solve complex problems
00:32:22
In this episode, Tracey and Dan are joined by Peter Walton, CEO of Care Australia, a renowned international aid organisation that works around the globe to save lives and fight poverty. Peter discusses how his organisation is constantly evolving and responding to change, mobilising wide support, and enabling local leaders to solve complex problems.
Here is a taste of what Tracey, Dan, and Peter cover in the conversation
Peter shares his view of where the sector is today.
He shares his ideas on possible ways of adjusting to the current environment.
What is a localised approach? Why should we focus on this way of engaging with communities?
How does Care Australia collaborate?
The steps organisations must take to create better outcomes for the people they support
Ep #53 - David Sexton: How WeFlex are creating an organisation WITH people with disability rather than for
00:26:54
In this episode, Tracey and Dan are joined by David Sexton, CEO of WeFlex, a profit-for-purpose organisation that connects those living with disability to personal trainers who are accredited with fit-for-purpose accreditation from WeFlex. David shares his experiences of building an organisation that is working with people with disability and taking a co-design approach in everything they do.
Here is a taste of what Tracey, Dan, and David cover in the conversation
The WeFlex story, how the organisation was created and why they do what they do
How WeFlex works with those with lived experience to develop the organisation's services together
The benefits of client involvement and collaboration in service delivery
The value co-design has had for building partnerships with other organisations
David shares a few stories of the many ways WeFlex is assisting their clients in achieving their goals
Ep #54 - Ross Wyatt: Impact evaluation, where to from here?
00:30:06
In this episode, Tracey and Dan are joined by Ross Wyatt, Founding Director of Think Impact. A business that provides consulting services to the sector, including impact management, impact-led design and impact evaluation. Ross talks about impact evaluation, the current state of the sector, and where it is all heading.
Here is a taste of what Tracey, Dan, and Ross cover in the conversation
Ross shares his thoughts on the current state of the for-purpose sector
Unpacking the reasons why we’re all so focused on short-term program evaluation outcomes
Ross talks about funding and the challenges the current system creates
What must change before we can begin collaborating and using the strategies we know will improve our chances of solving the current set of problems we face?
What is impact-led design and how does it help deliver better outcomes?
What is beyond evaluation, can we imagine a better way of doing things?
Ep #55 - Elise Motalli: An introduction to the circular economy
00:25:23
In this episode, Tracey and Dan are joined by Elise Motalli, a Service Designer who is passionate about using design to create a circular economy. Elise is a consultant in this space and runs the Circular Economy Australia slack channel with over 700+ members.
Here is a taste of what Tracey, Dan, and Elise cover in the conversation
What is a circular economy vs a linear economy?
What can we do differently to think in a more circular way?
What benefits and opportunities does a circular economy offer?
What are the challenges that designers face?
Circular business model transformation: How can service providers contribute towards a more circular economy?
How organisations are incorporating design and circular economy together.
Tips on where to get started on building a more circular economy
Ep #56 - Christina Ryan: How DLI support innovation through diverse leadership
00:31:15
In this episode, Tracey and Dan are joined by Christina Ryan, CEO, and Founder of the Disability Leadership Institute. She has been an active leader in the Australian disability community for over 20 years, working at an international, national, and local level to change the diversity agenda while mentoring and supporting numerous people with disabilities to their own leadership success.
Here is a taste of what Tracey, Dan, and Christina cover in the conversation
How does diversity lead to innovation?
What is “disability leadership?” What do people with disability offer that others don’t?
How traditional recruitment and retention methods need to be reshaped to be more inclusive
What we can all do to bring more people with disability into leadership positions within our organisations
Links from the episode
The Disability Leadership Institute website: Click here
In this episode, Tracey and Dan, on the back of their popular episode about Systems Thinking, talk about the five components that make up Collective Impact, what it is and how it is implemented in various contexts.
Here is a taste of what Tracey and Dan cover in the conversation
What is a Collective Impact approach and how does it differ to other approaches?
Why is Collective Impact important?
Why and how does Collective Impact tie in with Systems Thinking?
The 5 elements that make up a successful Collective Impact approach.
How to develop a common agenda for Collective Impact?
Links from the episode
Innovate For Impact Ep#35 David Pearson - How ending homelessness is possible with innovation: Click here
Ep #59 - What can people get out of participating in Co-design?
00:17:05
In this episode, Tracey and Dan talk about some of the reasons why individuals participate in co-design projects and how we can make sure when we co-design it is mutually beneficial.
Here is a taste of what Tracey and Dan cover in the conversation
Remuneration: What is fair and when should you remunerate someone for their time or cover their expenses?
Capacity: What opportunities or resources do you have that can build capacity in the communities you are engaging with?
Purpose & mission: Connecting the purpose of individuals to the project or organisation’s mission
Connection to community: Does your opportunity bring people together and help the community to connect with one another?
Ep #62 - The data is in, the one area that is stopping organisations from being more innovative
00:17:20
In this episode, Tracey and Dan discuss the top area that is stopping the majority of not for profit organisations from being more innovative. The data has been collected from their innovate for impact self assessment tool, that has been completed by 100’s of Australian Not For Profit leaders over the past few years.
Here is a taste of what Tracey and Dan cover in the conversation
A little bit about how the data was collected and how the self assessment works
Empowered People: What is it and insight into the 5 questions that most leaders say they aren’t doing
The importance of an innovation budget that individuals can use to pursue new concepts
Providing your people with training on innovation methodologies
How do you recognise and reward innovative ideas?
Is it possible for your people to make changes to your services or systems when doing so would lead to a better outcome?
The importance of developing a toolkit that people can use to make innovation easy.
Links from the episode
The Innovate for Impact Self Assessment:Click Here
Ep#5: How An Innovation Budget Can Make You Feel More Comfortable To Take Risks:Click Here
Ep #63 - Not enough feedback on your client experience? Here's a few places you can find what you're looking for
00:19:37
In this episode, Tracey and Dan speak all about client feedback. They discuss some of the feedback methods that you may not be using and where to find the information.
Here is a taste of what Tracey and Dan cover in the conversation
In your daily interactions with clients, what are your clients saying? What are staff on the front lines hearing?
What data and reporting does your organisation get?
The importance of client reviews either direct or on a third party website
What is ‘Real Life Net Promoter Score?’
Proactive ways to get out there and ask for feedback
The power of observations, experiencing how your services function from the perspective of your client
Links from the episode
Episode #23 - The value journey maps can provide your organisation:Click here
Episode #47 - William Crowley: The benefits of client-centred innovation:Click here
Ep #66 - Paul Ronalds: How Save The Children are using innovative methods to diversify and grow their funding
00:27:31
In this episode, Tracey and Dan are joined by Paul Ronalds, the Group CEO at Save The Children Australia. Paul shares how his team are exploring innovative funding options and business models to create more impact.
Here’s a taste of what Dan, Tracey and Paul cover in the conversation.
Why Save The Children are pursuing innovative options for funding and business models
How Paul and his team were able to get the wider organisation on board with pursuing some of these ideas
What are the opportunities out there for business model or financial innovation?
How can organisations go after some of these opportunities?
Links from the episode
Save The Children Global Ventures Website Click here
Ep #67 - David Pearson: How ending homelessness is possible with innovation
00:31:14
In this episode, Tracey and Dan are joined by David Pearson, the CEO of the Australian Alliance to End Homelessness, which as the name suggests, is an organisation dedicated to ending homelessness in Australia. It is a collaboration of different organisations to end homelessness, starting with helping the most vulnerable group of people in the community. David talked about how he and his team are using innovation and impact measurement techniques to achieve their ambitious goal.
Here is a taste of what Tracey, Dan, and David cover in the conversation:
The importance of gathering data regarding the homelessness population
How to build rapport in the community to gain their trust to alleviate their worries so that the population will be willing to participate
What are the conditions for success in ending homelessness?
How do you measure the impact to ensure if the organisation has achieved its goal?
David talked about how to make things that are well known in the innovation community more integrated into the homelessness system.
Links from the episode
The Australian Alliance To End Homelessness website: Click here
The 'Innovate for Impact Self-Assessment': Click here
Ep #69 - Daniel Flynn: How Thankyou use their mission to fuel innovation and the future of funding
00:30:02
In this episode, Tracey and Dan are joined by Daniel Flynn, Co-founder and Managing Director of Thankyou. Thankyou is a social enterprise that offers consumer products for the sole purpose of funding life-changing projects towards ending extreme poverty. Daniel shares his experiences and advice, on their journey towards raising $17 million dollars to invest in impact projects around the world.
Here is a taste of what Tracey, Dan, and Daniel cover in the conversation
Daniel discusses the story of ThankYou and shares his experiences and insights on how they’ve built their social enterprise.
How do Thankyou use their mission to get other people on board with what they want to achieve? Why it’s important to tell the true story behind every organisation and its cause.
Daniel shares the importance of creating a safe environment, removing the pressure, and giving people time and space to make an impact.
The importance of celebrating success, sharing failures and lessons gained, launching new and creative ideas, and creating the appropriate conditions for innovation.
Daniel discusses his ideas for the future of funding, where funders are more outputs focused.
Ep #64 - The 4 elements to craft a good mission, that gets everyone on board
00:13:43
In this episode, Tracey and Dan speak about being mission focused, and how to create a mission that will act as the fuel for innovation and propel your organisation in the direction you need it to go.
Here is a taste of what Tracey and Dan cover in the conversation
• What do we mean by being mission focused?
• What are the characteristics of a strong mission?
• It starts with identifying the ambitious goal that matters to your organisation
• It's important to have a compelling story that helps people understand why your mission is important
• What is the specific way you will achieve your objectives and carry out your mission?
• The relevance of a call to action so people know how they can take action
Ep #65 - Lara Damiani: How Think Films use engaging media to share stories with impact
00:23:46
In this episode, Tracey and Dan are joined by Lara Damiani, the founder of Think Films. Think Films is a For-Purpose film studio based in Adelaide, Australia, and they help organisations to tell their impact stories in a way that is compelling and reaches a wide audience.
Here is a taste of what Tracey, Dan and Lara cover in the conversation
• The story of how Lara created Think Films
• How did Lara find herself in a conversation with the Dalai Lama?
• Lara’s story of how she produced and self-distributed her first documentary
• What makes film a good storytelling and impact-creating medium?
• Lara shares tips on how to tell a great story
• What does Lara envision for impact films in the future?
Ep #71 - Top 6 capabilities you need in 2023 to successfully innovate
00:16:20
In this episode, Tracey and Dan present a list of all the innovation capabilities they believe are necessary to change the game and achieve your goals this year.
Here is a taste of what Tracey and Dan cover in the conversation:
The capabilities you need to be able to see the bigger picture and to think strategically
What skills do leaders need to ensure innovation and creativity flourish in your culture?
The critical role collaboration plays in solving the challenges we face
The area that can derail your implementation of your innovations if not managed well
What level of evaluation do we need to see in the sector?
The skill that can help you to get others on board with your innovations
Links from the episode:
Podcast episode “Co-design is a buzzword at the moment, but what is it really?Click here
Podcast episode “An introduction to Collective Impact”Click here
Podcast episode “An introduction to Systems Thinking”Click here
Ep #72 - Nives Zerafa: How the Continence Foundation are using co-design to engage a diverse audience
00:33:47
In this episode, Tracey and Dan speak with Nives Zarafa from the Continence Foundation of Australia, about how they used co-design to create a no language resource to help Australians across many communities understand the symptoms of incontinence and that there is help available
Here is a taste of what Tracey, Dan, and Nives cover in the conversation:
Nives discusses a recent project, which focuses on creating a communication tool without language, to reach marginalised communities
Nives emphasises that the team does not have all the answers, but is actively seeking input from consumers to guide the development of the project.
The goal of the project is to educate people on the symptoms of incontinence and encourage people to speak up and seek medical advice in order to prevent, cure or manage incontinence.
The project invited a diverse group of participants to attend workshops to co-design the resource together, so that it works for everyone
The project aims to address incontinence and the stigma surrounding it
Links from the episode:
The Continence Foundation of Australia: Click here
Ep #75 - Prof Sarah Pink: Automated features not automated futures
00:26:16
In this episode, Tracey and Dan are joined by Professor Sarah Pink, Director of the Emerging Technologies Research Lab at Monash University. Sarah's work is focused on understanding the future of emerging technologies and their impact on people and the environment.
Here is a taste of what Tracey, Dan and Sarah cover in the conversation:
Sarah discusses her focus on people and their futures with automated technologies and systems, and the role of human creativity in driving change
She talks about the limitations of automation and the need for people to still feel in control when using technology
Sarah shares insights from her research projects, including the concept of "automated features," which acknowledges human inventiveness and the fact that people want to design and create their own futures
She shares some of the ways her team conduct their research to understand how people will use new technology
Ep #76 - Rebecca Pinkstone: How Bridge Housing are repurposing ideas as a way to innovate
00:30:31
In this episode of the Innovate for Impact podcast, hosts Dan Bentley and Tracy Newman speak with Rebecca Pinkstone, CEO of Bridge Housing, a community housing provider based in Sydney.
Here is a taste of what Tracey, Dan and Rebecca cover in the conversation:
Rebecca talks about how not-for-profits are at the forefront of leading innovation because they constantly need to do more with less.
Rebecca talks about the current housing crisis in Australia and the need for social and affordable housing.
She discusses the concept of finding ideas from different organisations outside of her sector or overseas, to get new ideas.
Rebecca emphasizes the importance of innovation in delivering better services and becoming more efficient as a business.
Rebecca shares her organisation's innovative "Hand Up" program, which supports the social and economic participation of its residents.
Ep #77 - Ally Watson: How Code Like A Girl are making technology more inclusive
00:42:58
In this episode, Dan and Tracey are joined by Ally Watson, the founder and CEO of Code Like A Girl, a social enterprise working to close the gender gap in technology.
Here is a taste of what Tracey, Dan and Ally cover in the conversation:
Ally discusses her work at Code Like A Girl and their mission to empower girls and women to become technology creators, not just users.
She talks about the challenges faced by women in the tech industry and the importance of creating a more diverse and inclusive workforce.
How Ally got into software engineering and how she built Code Like A Girl.
Ep #78 - Petrina Greenwood: How Baptist Care are innovating despite workforce pressures
00:33:59
In this episode, Dan and Tracey are joined by Petrina Greenwood, the Innovation Manager at Baptist Care New South Wales and ACT, a not-for-profit Christian-based care organisation that has been operating for over 75 years.
Here is a taste of what Tracey, Dan and Petrina cover in the conversation:
Petrina discusses her role as innovation manager, which spans across all areas of the organisation. She explains how the organisation has been on a digital transformation journey for quite some time and has had success in the IT and business insights areas.
She emphasises that at the centre of all of this is the organisation's clients, residents, and communities, and the goal is ultimately to help each individual live well.
She shares how their organisation began focusing on business efficiency by investing in a series of business efficiency projects, with the first project focused on reviewing the recruitment and onboarding process.
Petrina highlights the importance of involving staff in business efficiency projects, recognising and rewarding innovative ideas, and optimising processes to enable staff to focus on delivering quality care services to clients and residents.
Ep #79 - Tanya Hendry: How Whitelion bring the voice of young people into their work
00:28:39
In this episode, Dan and Tracey are joined by Tanya Hendry, Deputy CEO and Director of Operations at Whitelion Youth, an organisation that supports at-risk young people across four states in Australia.
Here is a taste of what Tracey, Dan and Tanya cover in the conversation:
Tanya shares her lived experience in the health system as a young person that was the catalyst for a career in client-centred innovation and including the voices of lived experience in her work.
She shares her experiences at Eastern Health, building a strong consumer presence, where she was able to recruit, support and train 50 volunteers and involve them in various committees and decision-making processes across the organisation.
Tanya emphasises the importance of listening to those with lived experience to better understand their needs and wants when building new hospitals, developing services, or creating patient information materials
She provides an insight into the work that Whitelion are doing to include the voice of young people in their decision making at all levels of the organisation.
Ep #80 - Dorota Laughlin: How Animals Australia are transforming to create the change they want to see in the world
00:29:47
In this episode, Tracey and Dan are joined by Dorota Laughlin, Director of Operations at Animals Australia, a leading animal welfare organisation.
Here is a taste of what Tracey, Dan and Dorota cover in the conversation:
Dorota discusses the ‘Our Way’ operating model they’ve recently implemented at Animals Australia that is empowering their people to be more innovative in their work
She shares the benefits of these new ways of working, and how it has removed the traditional hierarchy and replaced it with a design that encourages decision making and leadership at all levels of the organisation.
She also talks about how Animals Australia drives positive changes in legislation and changes hearts and minds through their campaigns and investigations.
Dorota highlights the organisation's broad call for action to raise consciousness levels, encouraging individuals to make personal decisions that translate into kinder choices towards animals, the planet, and other people.
Ep #81 - Georgi Lewis: Designing with young people to improve financial literacy
00:28:39
In this episode, Dan and Tracey speak with Georgi Lewis, about her work as a service designer at The Smith Family, a non-profit organisation that provides education and financial literacy programs to young people in Australia.
Here is a taste of what Tracey, Dan and Georgi cover in the conversation:
Georgi shares how she worked on a financial literacy program for 15-17 year-olds and how they made it more engaging and relevant to young people's lives.
The financial literacy program was redesigned to focus on topics that young people care about, such as budgeting, saving for goals, and making smart purchasing decisions.
She discusses the challenges of teaching financial skills to young people and how co-design and community engagement helped to overcome them.
Links from the episode:
The Innovate For Impact self assessment :Click here
Ep #82 - Pete Wilson: How lived experience has helped Determined2 to create a whole new therapy
00:31:06
In this episode, Dan and Tracey speak with Pete Wilson, the managing director at Determined2, an organisation that offers an innovative immersion therapy service.
Here is a taste of what Tracey, Dan and Georgi cover in the conversation:
Pete shares his personal experience of a life-changing accident in 2007, which led him to start Determined2. He talks about the three phases of his recovery - survival, fighting to get back to normal life, and acceptance of a new direction in life.
Pete talks about the importance of focusing on what individuals can still do, rather than what they cannot, during their recovery. Determined2 aims to provide opportunities for people to experience what is possible.
Pete talks about the benefits of his immersion therapy, which involves scuba diving in a pool.
Pete shares his advice for co-designing with the people you support, emphasizing the need to stay focused on the mission and to be adaptable in the face of challenges.
In this episode, Dan and Tracey speak with Elana Berton, a consultant at Digital Access Consulting, a social enterprise of Vision Australia, that helps organisations improve the accessibility of their products and services for people with disabilities.
Here is a taste of what Tracey, Dan and Elana cover in the conversation:
Elana shares her insights on conducting focus groups with people who are blind or have low vision.
Elana explains that the article she wrote on this topic was inspired by a client who wanted to conduct focus groups, which was not something that Digital Access Consulting typically did. Elana took the opportunity to learn more about focus groups and how to conduct them effectively with people who are blind or have low vision.
Elana shares her tips for conducting focus groups with people who are blind or have low vision, including how to create a welcoming and inclusive environment, how to use clear and concise language, and how to adapt activities to meet the needs of participants.
She emphasises the importance of listening to participants, being flexible in your approach and open to feedback.
Ep #84 - Tim Kachuriak: The surprising truth about fundraising
00:28:13
In this episode Dan and Tracey are joined by Tim Kachuriak, chief innovation and optimisation officer for NextAfter. A consulting firm that improves your fundraising using learnings from 4,000+ experiments spanning 600+ million donor interactions and first-hand research, analysing 1,000+ nonprofits across 12 countries.
Here is a taste of what Tracey, Dan and Tim cover in the conversation:
Tim shares a bit more about NextAfter, which is a fundraising research lab, consultancy, and training institute exclusively working with nonprofits, NGOs, and cause-based organisations.
He emphasises the importance of constantly learning and evolving strategies to stay relevant and effective in fundraising.
Tim shares his top tips for being more innovative with your fundraising, some of them which seem counterintuitive but have been tested to work.
Ep #85 - Louise Pfeiffer: How The Life You Can Save is making giving easy
00:30:41
In this episode, Dan and Tracey are joined by Louise Pfeiffer, the Director of Philanthropy at The Life You Can Save, a global not-for-profit organisation focused on reducing extreme poverty.
Here is a taste of what Tracey, Dan and Louise cover in the conversation:
Louise shares her personal journey of how reading Peter Singer's book "The Life You Can Save" inspired her to take action to help those living in extreme poverty.
She also discusses the work of The Life You Can Save in identifying and supporting effective charities that make a real difference in the lives of the world's most disadvantaged people.
What The Life You Can Save is doing to make giving easier for donors, such as their All Charities Fund designed to help reduce analysis paralysis
The importance of understanding the impact of donations and how The Life You Can Save evaluates charities to ensure effective use of funds.
How they are leveraging partnerships to grow the organisation’s impact
In this episode, Dan and Tracey are joined by Mike Davis, founder and chief podcaster at Humans of Purpose and head of strategic partnerships and communications at Infoxchange.
Here is a taste of what Tracey, Dan and Mike cover in the conversation:
Mike shares his journey of starting Humans of Purpose and how he balances his passion project with his full-time job
The power of podcasting and using it to build communities and elevate important voices of people doing good work
What most resonates with Mike about what his guests bring to his episodes
The impact the Humans Of Purpose podcast has had on the sector
Ep #87 - Robin Cho: How Who Gives A Crap make impact fun
00:44:13
In this episode, Dan Bentley and Tracey Newman are joined by Robin Cho, Head of Impact at Who Gives A Crap, a social enterprise that produces toilet paper made from 100% recycled paper or bamboo and donates 50% of its profits to fund clean water and sanitation projects around the world.
Here is a taste of what Tracey, Dan and Robin cover in the conversation:
Robin explains why the company chose water, sanitation, and hygiene (WASH) as its focus, citing its importance as the foundation for all of life
She also highlights the connection between WASH and other social issues, such as education and women's empowerment
Robin also notes that the organisation doesn’t see its work as a charitable act, but rather an act of justice, as access to water and toilets is a basic human right that is often denied to marginalised communities
The tension between profit and purpose in a social enterprise
The rituals they use at Who Gives A Crap to ensure their people stay focused on their mission, in a way that is engaging and fun
Ep #88 - Why a theory of change is important for innovation
00:19:04
In this episode, Dan Bentley and Tracey Newman discuss how a theory of change can assist with your innovation efforts and are more than an age old tool used at an organisational level.
Here is a taste of what Tracey and Dan cover in the conversation:
What is a theory of change?
How a theory of change can be used for innovation at an organisational level and program/service level
How this tool can help with communication both internally and externally
Tracey shares a case study where using a theory of change has helped a local NFP get access to more funding
Links from the episode:
The Innovate For Impact self assessment:Click here
Ep #89 - The 4 essential principles that create an innovative and impactful organisation
00:29:36
In this episode, Dan Bentley and Tracey Newman discuss the 4 essential innovation principles that the most impactful organisations in the sector follow that deliver the best results.
Here is a taste of what Tracey and Dan cover in the conversation:
Where did the 4 essential innovation principles come from?
An introduction to the 4 principles
Further explanation of each of the 4 principles, with examples and analogies to bring them to life
What to do next, to implement these 4 principles into your work
Links from the episode:
The Innovate For Impact self assessment:Click here
Ep #90 - Fiona and Anna Glumac: How The Herd use intergenerational learning to benefit the community
00:29:10
In this episode, Dan Bentley and Tracey Newman are joined by Fiona and Anna Glumac, co-directors at The Herd Intergenerational Learning Centre. One of Australia's first shared-roof intergenerational care centres, where children and aged care residents come together to enjoy activities such as art, music, lunch, storytelling, or just visiting.
Here is a taste of what Tracey, Dan, Anna and Fiona cover in the conversation:
A bit about The Herd ILC and what they do
The story behind how Anna and Fiona found an aged care provider to partner with to create their intergenerational learning centre
How the team at The Herd ILC, create a space for both the elders and young people to co-design their own experiences together
The benefits seen by The Herd ILC on intergenerational learning
Ep #91 - John Pabon: Greenwashing, what does it mean for you as a leader and a consumer?
00:31:41
In this episode, Dan Bentley and Tracey Newman are joined by John Pabon, who is an author, consultant and speaker specialising in sustainability. John shares insights from his new book, The Great Greenwashing: How Brands, governments and influencers are lying to you.
Here is a taste of what Tracey, Dan and John cover in the conversation:
The 3 different types of greenwashing
Top tips for how you can spot greenwashing in your life as a leader and a consumer
Sustainability as a concept is thrown around pretty loosely, what is it really?
The impact the ACCC and ASIC crack down on greenwashing is having
Is Australia a green and sustainable country in comparison to others?
The things you should do as a leader and a consumer to avoid greenwashing
Ep 94 - Hayley Allen: How This Life Inc are creating community informed programs to increase their impact
00:28:15
In this episode, Dan Bentley and Tracey Newman are joined by Hayley Allen, the chairperson of This Life Incorporated. This Life empowers Cambodians to make an impact on complex social justice issues, using grassroots community consultation approaches, community development techniques, and strengths-based case management for direct service provision to children and families.
Here is a taste of what Tracey, Dan and Hayley cover in the conversation:
The story of This Life Inc, how it was started and what they do
How This Life Inc collaborate in community
How they used a mid strategy check in with all stakeholders, to understand if they were heading in the right direction for the remainder of the strategy
The tweaks to their strategy that needed to be made due to the community consultation
How This Life Inc use a community driven dialogue to ensure sustainability in any of the outcomes created through their work
Ep #97 - Victor Dominello: Lessons learnt from making meaningful change for citizens
00:32:35
In this episode, Dan Bentley and Tracey Newman are joined by Victor Dominello, the previous Minister for customer service in NSW. In his time in government, Victor implemented many customer focused initiatives to make it easier for people to use government services.
Here is a taste of what Tracey, Dan and Victor cover in the conversation:
Victor shares what it was like being involved in state politics
A few of the initiatives Victor is most proud of during this time in government
The importance of focusing on the needs of customers rather than our own internal processes
How you collaborate in an environment that isn't known for collaboration
The importance of focusing on mission so that people can put their individual differences aside and achieve something greater
Why collaboration ensures greater longevity in initiatives
How leaders that take on the risk, can ensure their team feels more comfortable to innovate
Ep #98 - Karn Nelson: How Whiddon have implemented relationship based care
00:36:09
In this episode, Dan Bentley and Tracey Newman are joined by Karn Nelson, the Executive General Manager of Research and Positive Aging at Whiddon, an Aged Care Service Provider.
Here is a taste of what Tracey, Dan and Karn cover in the conversation:
What is relationship based care?
Examples of initiatives the team at Whiddon have implemented to bring relationship based care to life
How Whiddon were able to operationalise these concepts in an aged care environment
Benefits of relationship based care to the organisation and clients
Ep #99 - Allan Ball: How White Ribbon have difficult conversations that create change
00:40:45
** Please note this episode contains information and stories that contain physical and sexual violence, listener discretion is advised. **
In this episode, Dan Bentley and Tracey Newman are joined by Allan Ball, the National Director at White Ribbon. White Ribbon educates, collaborates and empowers the community, so all boys and men can speak out and act to prevent men's violence against women alongside everyone in our Australian community
Here is a taste of what Tracey, Dan and Allan cover in the conversation:
Why physical and sexual violence happens and the size of the problem that exists in Australia
What we need to do to encourage conversations on taboo topics in the community
Allan shares a couple of the programs White Ribbon run to change attitudes and get buy in
The importance of meeting people where they are at
Tips on how to have similar uncomfortable conversations that matter to your organisation
Is it appropriate to share stories of lived experience on easily triggering and traumatic topics?
What you can do if you want to reduce physical and sexual violance
Ep #100 - After 100 episodes, here are the surprising things we have learnt about innovation
00:24:51
In this episode, Tracey and Dan share their top insights from interviewing some of the sector's most innovative leaders over their first 100 podcast episodes.
Here is a taste of what Tracey and Dan cover in the conversation:
Reflections and celebrations on reaching the milestone of 100 episodes
Growth of the podcast and achievements, plus insight into where the listeners are from
What we've learnt over 100 episodes
The most surprising things we have learnt about innovation from our guests
Ep #101 - Vicki Miller: How Shake It Up collaborate to improve outcomes for people with Parkinson's
00:26:24
In this episode, Dan Bentley and Tracey Newman are joined by Vicki Miller, the CEO at the Shake It Up Australia Foundation, Australia's largest non government funder of Parkinson's research. Vicki shares how her team collaborate across the world to get the best outcomes for people with Parkinson's.
Here is a taste of what Tracey, Dan and Vicki cover in the conversation:
A bit about Vicki's background and how she played a key role in the creation of the famous Jeans for Genes campaign
The story of Shake It Up and an insight into the role the organisation plays in combating Parkinson's
How Vicki and the team reduce duplication by collaborating with other organisations with a similar mission across the world
The partnership between Shake It Up and The Michael J Fox Foundation
How Shake It Up removed barriers in the system so that 'big pharma' will conduct trials and research in Australia
Links from the episode:
The Shake It Up Australia Foundation website: Click here
Ep #102 - Tom Dawkins: How impact investing can support social innovation
00:48:08
In this episode, Dan Bentley and Tracey Newman are joined by Tom Dawkins, the Co-founder & CEO of innovation for good catalyst StartSomeGood. StartSomeGood help people design and launch social enterprises and impact projects, and Tom talks to us about all things impact investing and how it can support social innovation.
Here is a taste of what Tracey, Dan and Tom cover in the conversation:
A bit of an understanding of the current social enterprise and social impact funding landscape in Australia
What is impact investing and how does it work?
What are the challenges with impact investing currently, and what needs to change to grow the social enterprise ecosystem
A look at a few of the different funding options available for social innovation
Ep #106 - Guy Turnbull: How Viva is using innovative business models to support people to live a life of their choosing
00:29:56
In this episode, Dan Bentley and Tracey Newman are joined by Guy Turnbull, the Managing Director at VIVA Mutual Foundation Limited. An Adelaide based NDIS provider that delivers high quality support services by having strong and engaged relationships between workforce, clients and community.
Here is a taste of what Tracey, Dan and Guy cover in the conversation:
The background of how VIVA was created, and what makes it different to other NDIS service providers
How Guy and his team used a Dutch model of nursing known as Buurtzorg as inspiration for the model of VIVA
How the model that they've implemented empowers their people
The outcomes they've seen for their clients and staff by working in this way
Ep #107 - Steph Bradshaw: Embracing lived experience in health care
00:28:19
In this episode, Dan Bentley and Tracey Newman are joined by Steph Bradshaw, who is a lived experience worker and is training as a social worker in health care. Steph shares with us her experiences and some tips on how to ensure you can best work with people with lived experience in similar roles.
Here is a taste of what Tracey, Dan and Steph cover in the conversation:
How lived experience workers work together with clinicians and the role they each play in the partnership
What a day in the life of looks like as a lived experience worker
How to not do any harm when working with people with a lived experience and tips on how to best include them
The things Steph has seen that work well and a couple of things that haven't
How to ensure people are meaningfully included and the roles are not a form of tokenism
A few of the supports you need in your organisation to make lived experienced roles work best
Links from the episode:
Co-design For Impact - Co-design Training:Click here
Ep #109 - Chris Kerrisk: How Cérge is using community insights to create life changing inclusion experiences
00:36:27
In this episode, Dan Bentley and Tracey Newman are joined by Chris Kerrisk, the Co-founder at Cérge. A technology company that is making it easier for people with disability to participate in the community, through giving service providers the helpful information they need to know about them before they arrive.
Here is a taste of what Tracey, Dan and Chris cover in the conversation:
The background of how Cérge was created and why they chose to build an app for people with disability
How Cérge works and the value it adds to users
The online community that Cérge has built that they use as an advisory group to ensure the app meets the needs of the people that use it
A few of the stories that highlight the positive impact the app has had on individuals
Ep #110 - Jane Hodgkinson: How Wild Horse Radio listened to the voice of their community to become an even better voice for their community
00:28:29
In this episode, Dan Bentley and Tracey Newman are joined by Jane Hodgkinson, the Treasurer and a volunteer at a local radio station Wild Horse Radio in rural Queensland, Australia. Jane shares with us how the team are transforming the 20 year old community radio station, by including the voice of their community of listeners in their decision making for the future.
Here is a taste of what Tracey, Dan and Jane cover in the conversation:
A little bit about Wild Horse Radio, why it needed some new ideas and why Jane and the team decided to speak to the local community to improve the station
How the team at Wild Horse Radio engaged their community to better understand their needs
What they learnt from the engagement results
A few of the ideas for the future of the radio station that were created from the community engagement activity
Tips on how to engage your community to better understand their needs
Ep #111 - Andrea Comastri: How Hotel Etico are improving employment opportunities for people with disability
00:26:32
In this episode, Dan Bentley and Tracey Newman are joined by Andrea Comastri, the CEO and Co-Founder at Hotel Etico, Australia's first social enterprise hotel, based in the Blue Mountains that employs and trains young people with disability.
Here is a taste of what Tracey, Dan and Andrea cover in the conversation:
How Hotel Etico was created and how the idea was brought across from Italy to Australia
A bit about how the hotel works with young people and how it assists them in gaining employment beyond the program
How Hotel Etico are changing perceptions and improving the system around disability employment, by working with other stakeholders and not just assisting the young people individually
Ep #112 - Filipa Bellette: Is the state your body is in whilst you work, affecting your ability to innovate?
00:38:06
In this episode, Dan Bentley and Tracey Newman are joined by Filipa Bellette, a functional medicine practitioner, clinical nutritionist and coach. Known for helping busy entrepreneurs and leaders to avoid body burn out.
Here is a taste of what Tracey, Dan and Filly cover in the conversation:
The role stress and being overly busy play in leaders not being innovative in their work
How common patterns such as high achieving, overdoing, perfectionism and people pleasing can be a recipe for disaster for the body of leaders
What truly resting looks like, compared to just taking your work and stress to your holiday
Learning to trust your body to hear those early warning signs of stress, so it doesn't lead to burnout
Things you can do to reduce your stress so that you can be more creative in how you work
Links from the episode:
The Chris And Filly Functional Medicine website: Click here
Co-design For Impact - Co-design Training:Click here
Ep #115 - Kat Dekker: How Give Industries are sparking change as a social enterprise
00:32:42
In this episode, Dan Bentley and Tracey Newman are joined by Kat Dekker, co-founder and director at Give Industries. Give Industries are an electrical company set up as a social enterprise, who gives 100% of their profits to good causes.
Here is a taste of what Tracey, Dan and Kat cover in the conversation:
A bit about Give Industries. What they do and how they do it
The important role electricians can play in creating a more sustainable world
The sorts of organisations Give Industries give to
Why it was an important decision to give 100% of profits from the start
Ep #117 - Aron Mercer: How Xceptional are changing the game around neurodiverse employment
00:26:54
In this episode, Dan Bentley and Tracey Newman are joined by Aron Mercer, co-founder and chief growth officer at Xceptional. Xceptional is an organisation that connects Neurodivergent people with employment opportunities, and trains employers on how to be more inclusive with Neurodivergent employees.
Here is a taste of what Tracey, Dan and Aron cover in the conversation:
What are some of the barriers for Neurodivergent people in gaining employment?
Tips for employers for creating the right environment to hire more Neurodivergent people
The value of having lived experience embedded throughout the organisation
The sorts of roles Xceptional are placing their candidates into
A bit of history on the organisation and how Aron got involved
Ep #118 - Creating a culture of innovation: Leadership strategies for the new year
00:32:15
In this episode, Tracey Newman and Dan Bentley discuss strategies for the new year and how as a leader you can create the right culture for innovation.
Here is a taste of what Tracey and Dan cover in the conversation:
Creating a culture of innovation through creative leadership strategies
Using the CIA method (Communications, Interactions, Alignment) to link all conversations and interactions to organisational mission
Having an adaptive and flexible leadership style to suit different situations
Fostering creativity by valuing learning from mistakes and creating a psychologically safe environment
Making space in schedules for creativity and strategic thinking
Constructively pushing back against the status quo through storytelling and collaboration
Links from the episode:
Co-design For Impact - Co-design Training:Click here
Ep #119 - Kyle Behrend: How Not For Profits are putting AI to practical use for positive change
00:37:25
In this episode, Dan Bentley and Tracey Newman are joined by Kyle Behrend the founder and director of NFPS.AI. Kyle's business is educating and empowering not for profits on practical applications of artificial intelligence, and explores both the opportunities and challenges for non-profits in leveraging AI for increased impact and efficiency.
Here is a taste of what Tracey, Dan and Kyle cover in the conversation:
Kyle introduces himself and his work with nfps.ai
Discussion around challenges of staying up to date with rapidly changing AI technologies
Importance of focusing on specific problems organisations are facing and how AI can help
Examples of AI use cases like donor engagement and first draft content creation
Ensuring humans stay in the loop and AI is used as an assistant rather than a replacement
Opportunities but also challenges and ethical considerations around AI
Ep #120 - Barriers to effective collaboration with the people you support
00:15:42
In this episode, Tracey Newman and Dan Bentley discuss the additional supports needed beyond training to truly enable collaboration and shared decision making with stakeholders. It explores the importance of things like creating space, using tools and templates, establishing engagement groups, setting remuneration policies, and providing organisational clarity.
Here is a taste of what Tracey and Dan cover in the conversation:
Training alone is not enough to enable collaboration and shared decision making. Other supports are needed.
Leaders need to create space and time for people to work collaboratively. Unrealistic timelines hinder this.
Tools and templates make the process easier by avoiding reinventing the wheel each time.
Pre-set engagement groups remove barriers by providing ready access to stakeholders.
Clear remuneration policies and processes are required.
Organisational clarity on what requires co-design vs decisions is helpful.
Links from the episode:
Co-design For Impact - Co-design Training:Click here
Ep #121 - Claire Rogers: How Oho help community care organisations to deliver on their mission
00:29:58
In this episode, Tracey Newman and Dan Bentley speak with Claire Rogers, founder of Oho, discussing her organisation's mission to prevent unsuitable people from working in care industries through automating ongoing credential monitoring of staff. She shares her career journey and how Oho helps care organisations validate the credentials of over 111,000 staff members, covering 2.9 million people receiving care.
Here is a taste of what Tracey and Dan cover in the conversation:
Claire Rogers introduces herself and her organisation Oho, which helps care organisations validate staff credentials on an ongoing basis through automation
Claire discussed her career journey from banking to World Vision to founding Oho
Oho was created in response to issues identified in the Royal Commission into Aged Care
Oho ensures staff credentials are valid by checking them against government registers in real-time
Oho's mission is to prevent unsuitable people from working in care industries through ongoing credential monitoring
Claire shares her experience of using the mission of an organisation to attract staff and innovate
Ep #122 - When can a consultant help you better deliver social innovation outcomes?
00:18:57
In this episode, Tracey Newman and Dan Bentley discuss when it makes sense to bring in consultants for social innovation projects. They highlight the benefits consultants can provide through fresh perspectives, specialised expertise, driving change, reducing risks, and building long-term organisational capacity.
Here is a taste of what Tracey and Dan cover in the conversation:
Benefits of consultants for social innovation projects: fresh perspectives, specialised knowledge, driving needed change, reducing risk through expert guidance, and building sustainable capacity.
When consultants add value: for complex problems/opportunities requiring expertise, large/complex projects, and building organisational capacity long-term.
Consultants bring new capabilities and experience to organisations, saving time and resources compared to building internally.
Fresh eyes from consultants help identify blind spots and bring new perspectives.
Consultants provide impartial insights and help navigate organisational politics.
Consultants take on project management to free up internal stakeholders' time and focus.
Consultants have a remit for change and can facilitate it more effectively than internal teams.
Frameworks developed by consultants save time and expertise despite taking years to develop
Links from the episode:
Co-design For Impact - Co-design Training: Click here
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