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11 Jul 2022
E001_How to improve your safety culture through intercultural intelligence-part 1
Welcome to this episode, the first in a three-part series on improving your safety culture through intercultural intelligence.
We are living and working in an interculturally complex world. Often challenges arise as we make assumptions that we all work, make decisions, communicate, share information and comply with a common set of standards and norms. That is the aim, but we are dealing with human beings, and we are like the colours of the rainbow, multifaceted and complex.
Today, we will begin the series by discussing some questions from the list of Culture Acquisition Questions; there are 152 we shall only cover dozen or so during this and the subsequent two episodes. These questions help us understand our differences and consider how to work together for safer operations. The Culture Acquisition questions are from a body of work on Intercultural Intelligence which we bring into our safety culture consultancy work and help people to think differently about safety.
The questions that we are exploring in this episode are
What is the cultural norm for the relationship between a leader, manager, supervisor and the people reporting to them?
How do people generally respond to outsiders trying to integrate into the new group?
What things or conditions provide the people with a feeling of security?
Do people depend on themselves or the group for their directions and choices in day-to-day life?
Underpinning much of today's conversation is Psychological Safety - listen out for it.
Our aim is that these questions and our conversations will trigger some thoughts and ideas in you. It's about taking a step back and stepping into somebody else's shoes just for a moment and saying, what are our differences? And how can those differences make us more the same?
Over to you
How do you make your teams feel included? How do you make your people feel they can speak up and stop the job when they have their gut feeling or that inkling, or they just know something isn't right without being ostracised by the bigger group.
Today's Emotional Gem is FEAR
Show notes can be found at www.safetycollaborations.com/e001 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
#000 Welcome to our Podcast. It has been a long time coming, and we are so excited that it is finally here.
Our purpose in sharing this podcast is to have a chinwag (conversation) to help people change how they think about safety.
We intend to share experiences, learnings and wisdom that we have gathered from a combined 40 years of experience working in high-hazard industries such as Oil & Gas, Mining, Nuclear, Construction and Transport etc.
Topics we will cover include but are not limited to conversational intelligence, emotional literacy, intercultural intelligence, safety leadership, life offshore, safety culture and psychological safety, working in dynamic teams and whatever else pops up during our conversations.
We hope to challenge your perspectives, potentially solve a nagging problem, share actions that you can implement, and give you at least one aha moment.
So join us weekly as we explore the world of organisational safety culture and more.
During this episode, we begin the conversations with intercultural intelligence and Three Colours of World View that lead nicely into our next three episodes on how to improve your Safety Culture through Intercultural Intelligence.
We hear you ask what is the ‘ Three Colours of Worldview’?
The Three Colors of Worldview Discovery tool was developed to assist people with a deeper understanding of their own and other people’s cultural drivers, motivators and demotivators.
The Three Colours of Worldviews are
Innocent / Guilt
Honour / Shame
Power / Fear.
We shall be exploring these in more detail in a future episode.
This week's Emotional Gem is Urgency.
Show notes can be found at www.safetycollaborations.com/e000 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Welcome to this episode, the second in a three-part series on improving your safety culture through intercultural intelligence.
We are living and working in an interculturally complex world. Often challenges arise as we make assumptions that we all work, make decisions, communicate, share information and comply with a common set of standards and norms. That is the aim, but we are dealing with human beings, and we are like the colours of the rainbow, multifaceted and complex.
In our last episode, we asked, how do you make your teams feel included so they can speak up, stop the job and trust their gut feelings without being ostracised by the more extensive group. This week's podcast jumps right back into that conversation, so let's carry on where we left off and focus more on communication and decision-making.
Note; Conversational waste is one of the greatest costs to every organisation and to be explored in another episode.
The questions that we are exploring in this episode are
How are informal and formal decisions reached in the local community/team/group?
Is the speaker or the listener more responsible for accuracy in understanding?
At what distance do people normally stand from each other when in conversation?
Our aim is that these questions and our conversations will trigger some thoughts and ideas in you. It's about taking a step back and stepping into somebody else's shoes just for a moment and saying, what are our differences? And how can those differences make us more the same?
Over to You and some thoughts to ponder
If one can only remember one rule for communication, it should be that communication is about triggering the right response instead of sending the right message.
What are the right communications to have to trigger the right responses so that everybody, regardless of whether they're indirect communicators, direct communicators, time-oriented planners or relationship people-oriented planners, come together for a common purpose and safe, efficient operations?
How do you create that third cultural space, allowing multiple cultures to come together to create a new working relationship, a new working culture,
Quote of the episode
If one can remember but one rule for communication, it should be that communication is about triggering the right response instead of sending the right message.
Thanks for listening in, and if you enjoyed this episode, do subscribe and share.
Today's Emotional Gem is... ANXIETY visit the show notes to find out more.
Show notes can be found at www.safetycollaborations.com/e002 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
We are living and working in an interculturally complex world. Often challenges arise as we make assumptions that we all work, make decisions, communicate, share information and comply with a common set of standards and norms. That is the aim, but we are dealing with human beings, and we are like the colours of the rainbow, multifaceted and complex.
Today we continue the conversation with the final episode in our three-part series on how to improve your safety culture through intercultural intelligence.
In the last episode, we explored how formal and informal decisions are made. Who is more responsible for accuracy in understanding (and non-verbal communication) how status may impact how we respond in social settings and how we respond in a cultural way that makes sense; to the other person. It is not easy, but it is certainly worthwhile. Now, let's continue the conversation with the next hot potato question.
The questions that we are exploring in this episode are
Are people willing to take risks to achieve personal goals, or do they prefer to do things the way they have always been done?
Do the people anticipate possible problems of crises and plan for possible solutions or protection, survival?
Are people concerned about doing things ‘on time’, or is the schedule organised loosely around situations, circumstances or matters of convenience?
What are some of the felt needs of the people that their worldview does not address adequately for them.?
Our aim is that these questions and our conversations will trigger some thoughts and ideas in you. It's about taking a step back and stepping into somebody else's shoes just for a moment and saying, what are our differences? And how can those differences make us more the same?
Over to You and some thoughts to ponder
The questions that we've been exploring over the past three episodes are taken from the realm of intercultural intelligence and our programme Bridging Cultures for Safety.
When we are dealing with humans, we need to consider:
How do we learn?
How do we get a better understanding of ourselves? and the people around us?
How do we lead better?
How do we have conversations that matter?
So the more we can learn about the above and our differences, the better our chance of having a true safety culture.
Thanks for listening in, and if you enjoyed this episode, subscribe and share.
Today's Emotional Gem is... DOUBT, visit the show notes to find out more.
Show notes can be found at www.safetycollaborations.com/e003 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Today, we thought we would talk about the day in the life of an offshore safety coach.
We very much subscribe to the concepts of the remote and digital/virtual realm and how useful that can be. We are a remote team, doing a lot of work running programmes around the globe using digital technology. For example, we run the global safety leadership programme for a client, which is completely facilitated via digital technology.
However, nothing takes away from the value of working person to person in situ to bring about change, which we’re delighted to say that we do that as well. As our primary role is to help people change how they think about safety, sometimes face-to-face is the best way to start that conversation.
Those initial conversations are essential in building the rapport and relationship we need to start the safety change journey as they’re not always sure what we’re doing in the early stages and why. As Safety Coaches, we must be clear that we have a real purpose and are onsite for a reason.
However, before we can assert that reason, we need to have those rapport-building relationship-building conversations across the board. We are in a unique position in that we work with everybody on a rig. We know, for example, that not many of the drilling crew visit the engine room, but we do.
As Nuala is currently working on-site, and it has come up on a few occasions that she has been out there more than she has been at home this year, we thought we would ask her the question:
So what’s it like out there?
And share with you what we face in the day in the life of an offshore safety coach.
Today's Emotional Gem is... CURIOSITY visit the show notes to find out more.
Thanks for listening in, and if you enjoyed this episode, subscribe and share.
Show notes can be found here www.safetycollaborations.com/e004 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Today, we explore some tactical aspects of safety coaching and how we help people feel included in multinational environments. In other words, how do we increase Inclusion Safety?
First and foremost, inclusion is a basic human need and right, regardless of race, colour or creed. We should not have to ask for permission to be included, yet we often do.
As humans, we long to belong, and in that connecting process, we exchange emotional, social, intellectual, and spiritual values. Inclusion isn't something we earn; it's something we're owed. We are hyper-social creatures who need each other.
Much of what we do is bridging cultures for safety. Not only helping people understand that we are not being difficult, just different, and creating a sense of wonder in wanting to learn more about each other.
So how do you meet the needs of all to feel inclusion safety on an oil rig? With a dozen or so more different cultures and hundreds of individuals needing to work together to produce a safe and efficient outcome.
Most often, it starts with a conversation and the consideration of others.
The toilet conversation...
During our conversation, we discussed a situation where a toilet is modified to cater for different cultural norms. Helping people to feel included at a basic level. It does not always have to be difficult just requires a little engineering. See show notes for the image.
Thanks for listening in, and if you enjoyed this episode, subscribe and share.
Today's Emotional Gem is... WONDER visit the show notes to find out more.
Show notes can be found here www.safetycollaborations.com/e005 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Today's episode is a solo episode as Nuala is busy as the lead coach on our project in Turkey, with rubbish internet connectivity. However, they [the project] recently reached a milestone of moving from the ‘new rig' mobilisation phase into drilling operations with many celebratory moments along the way for both the national oil company and our client.
In this episode, I [Karin] will share a little more about psychological safety. We talk about it a lot which you will have picked up in the previous episodes. During the last two or three years, I have run several sessions, either webinars, workshops, or short conversations around psychological safety and why it's so important.
Here is a LinkedIn article written by our client on a series of Psychological Webinars we have run and the new Psychological Safety for Leaders programme, which is about to kickoff.
Let us know if you would like to have a similar conversation.
The conversation around psychological safety has been around for quite a long time; it goes way back to the early 60s. But it really came to the forefront through the work of Amy Edmondson and the Google Aristotle project, giving the subject life, the words, and the flavour we are experiencing today.
So what is psychological safety? And we discuss what it is not.
We describe it as an environment of rewarded vulnerability.
Consider this very human question. Will my vulnerability be rewarded or punished? Meaning, what will happen if I engage in the act of vulnerability?
What are acts of vulnerability?
How many of the following 12 questions apply
Have you ever felt excluded in a social setting?
Have you ever been afraid to ask a question?
Have you ever remained silent when you know the answer to a problem?
Have you ever had someone steal credit for something you did?
Have you ever been ignored in a discussion?
Have you ever been rudely interrupted in a meeting?
Have you ever felt that you were the target of a negative stereotype?
Have you ever faced retaliation for challenging the status quo?
Have you ever had a boss who asked for feedback but didn't really want it?
Have you ever been publicly shamed or made fun of?
Have you ever been punished for making an honest mistake?
Have you ever been made to feel inferior?
Visit the show notes for a downloadable of the 12 Questions and an image of the Ladder of Vulnerability, which you can use with your teams and beyond.
These tools can be used to kick off conversations with your own team. Of course, you can set them as anonymous polls to start with. However, open and candid discussions will kick-start the change process.
The work we reference is the 4 Stages of Psychological Safety, derived from the work of Dr Timothy R. Clarke.
It is one of the greatest hidden costs to organisations and high performance. Conversational waste is when we have conversations that do not generate the action or result we are after or are required to achieve the desired outcome.
So let's run through some examples of conversational waste.
Repeating ourselves
Making assumptions that people understood our request or our instruction
Jumping into the task or exercise without clarifying expectations or roles
Having to redo, repeat, rework, modify
People say yes when they don't understand because they fear asking questions.
One or all of these can lead to conversational waste, and we are sure you can come up with many more examples from your own experience.
People don't realise that when we take the time to have good conversations, we save time, reduce risk, and increase efficiency.
People often ask us why did you waste our time taking those two hours to have a conversation when nothing went wrong. Our response… that's why nothing went wrong. And that's why everything went well because by taking the two hours, you probably saved five, if not more, and ensured that people were doing it safely and efficiently.
Thinking about our work environments, what are they? They are created by humans and operated by humans. And therefore, millions of conversations happen all day long, so let’s have conversations that count and reduce conversational waste.
Throughout this episode, we discuss what it takes to reduce conversational waste.
Today's Emotional Gem is... IMPATIENCE, visit the show notes to find out more.
Show notes can be found here www.safetycollaborations.com/e007for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
One gentler descriptor during our research was 'Common sense is a sound, practical judgment usually developed through life experience rather than any formal training.
Here is another description 'Your common sense is your natural ability to make good judgments and to behave in a practical and sensible way'.
Developing Common Sense can seem like a tricky thing. But you can easily practice using common sense by being more aware and reflecting on situations before you make decisions.
A few years ago, Nuala attended a presentation on common sense, and she had never forgotten the speaker's words when he said,
Common sense is only common when there is an agreed understanding that makes sense to everyone involved.
We have adopted this stance.
The question to you, our listeners and both of us is how do we have the conversation upfront to get an agreed understanding?
And maybe it takes a bit of buy-in, a bit of debate, a bit of giving up some of my opinions and a bit of you giving up some of yours, maybe learning from you or vice versa so that we come out with an agreed understanding and move forward so that it makes sense to everyone.
Consider when working in multicultural environments that what makes sense in one world or worldview doesn't always make any sense in another worldview. Therefore, what's common for one person and what's common for another person can be two completely different things.
And when we think of safety, we think of those complete misunderstandings, often misinterpretations and conflict unnecessarily, and the assumption that it is all just common sense. And the assumption that they would have done it the right way, the first time.
When we think of the words common sense, we can only base it on our past experience, but we're living it in the present to change the future.
Here are 8 tips that may help you understand Common Sense and how to spot it.
Appreciate that people are different with come with a multitude of life experiences that may not match yours.
Make time to have the conversation upfront to get a mutual understanding, which may dramatically reduce conversational waste further down the line.
Check for jargon…develop agreed conversational rituals instead.
Is there a WIFM? (What's In it For Me) more efficient, safer, prior experience, etc.
Are you triggering the right response?
Match the message to the person.
Don't make assumptions.
Always ask the question… Based on what? Is the assumption based on what you perceive as common sense?
Remember this one thing; Common sense is not as common as we assume… it is only common to your life experience and possibly those who have had a similar life experience to you… and when we forget this, it can lead to frustration and disappointment.
Today's Emotional Gem is... DISAPPOINTMENT, visit the show notes to find out more.
What is the 'Site Safety Notice Board's negative impact? Does it encourage psychological safety?
We believe that, in principle, the intention is good, but what are the negative consequences?
Are we measuring, promoting and celebrating the right information?
What are your first thoughts when you see a safety board or read safety statistics that look amazing?
Let's dive in and see where this conversation takes us.
Karin shares a personal story about the consequences of not wanting to damage the statistics of (then) recently celebrated 'no incident' milestone, amongst other ideas and situations.
So our question to you?
How do you reward or punish vulnerability in reporting something that can affect the stats?
How do you help people feel safe enough to speak up?
What does your Safety Culture encourage you to do? And is it psychologically safe?
Today's Emotional Gem is... EMBARRASSMENT, visit the Show Notes for the full explanation and resources on emotional literacy.
Click 👉 www.safetycollaborations.com/e009 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
In today's episode, we chat about what makes healthy safety conversations. We share 10 tips to help you think about conversations as healthy or unhealthy (rather than positive or negative) and their impact on your desired outcome.
The title may be slightly misleading as these are tips for any conversation.
We all have conversations daily and often with ourselves. Sometimes those conversations are terrific, and others may not be quite as we anticipated.
So, what is a healthy conversation?
We often think about conversations as being either positive or negative; however, we like to say that it is not so much about positive or negative conversations but actually about their impact. We prefer to think of conversations as either healthy or unhealthy.
A friend of mine [Nuala] once said that emotions are your stop signs, they don't have to rule you, but they are your stop signs to say, oh, hang on a sec; what are we doing here? And how do we respond to it?
So, it is the interpretation and emotions that the conversations trigger in us, how we choose to let that impact us and how we respond. Do we appreciate the power of conversations, or is it something we take for granted?
We've grown up with a narrow view of conversations, thinking they are about talking, sharing information, telling people what to do, or telling others what's on our minds.
However, that is only part of the story…
Today's Emotional Gem is... COURAGE, visit the Show Notes for the full explanation and resources on emotional literacy.
Click 👉 www.safetycollaborations.com/e010 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Today we chat about the busy-ness that has taken over the world of work and just life in general and ask the question:
How do people actually get anything done?
Meetings are being booked back to back without any gaps or breaks to do anything human, like go to the bathroom, get some refreshment or do whatever you need to do.
We are not blocking out time for deep work, thinking and effectiveness, and nobody is stopping to think about what justice or injustice is being done to their current moment or to the moment they are going into.
Because we are just not present.
Listen in as we talk about the Hamster Wheel and refer to a section of Seth’s Blog titled: But first, we need to talk about it.
We also discuss Team Agreements in relation to meetings and ask the following questions:
Do we really need this?
What is the purpose?
Is it a formal or informal meeting?
Is it for data sharing or status updates versus relational?
Is having a meeting the best use of our time?
Can it be done in a different way?
We jump into a conversation about: The Power of ‘NO’ and impart a few nuggets of wisdom before heading into our Emotional Gem for the day.
Join us in conversation...
Today's Emotional Gem is... DIGNITY, visit the Show Notes for the full explanation and resources on emotional literacy.
Click 👉 www.safetycollaborations.com/e011 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
What is the first impression someone is going to have when walking into your environment, wherever that is?
What are they seeing?
What are they feeling?
What are they smelling?
When you arrive somewhere, can you discern the intrinsic culture through people’s actions or lack thereof? Which things are going to stand out that will make us ask:
Do I trust this organisation and people to give me good service?
And will they deliver on the promise of what they say they will do?
Are they professional?
Are they prepared to take shortcuts?
Do they care about the overall team, culture or outcome
In this episode, we chat about how we relate it to the world of behavioural safety and discuss how potentially small (seen as insignificant) things are actually having an impact on the bigger things when experiencing an increase in incidents.
How do we encourage the culture we want? How do we lead by example without removing personal accountability? And what does leading by example actually look like?
Today's Emotional Gem is… PRIDE, visit the Show Notes for the full explanation and resources on emotional literacy.
Click 👉 www.safetycollaborations.com/e012 or the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Have you ever questioned why things get done a certain way or how everyone else seems to know what is expected when there is no written rule or procedure?
They all seem to be doing the right thing, and you keep being looked at as if you are doing something wrong. However, you are not quite sure what that is.
Are you curious about why that is?
These are the things that just happen, and we almost don’t know about them - Unwritten Rules.
What does this mean for us in high-hazard industries?
How do unwritten rules influence how we behave?
What do we say is problem-solving?
And how do we react?
How do we change the unwritten rules that are not healthy or helpful?
Today we will explore some of these and more about unwritten rules.
Today's Emotional Gem, we re-visit… CURIOSITY, visit the Show Notes for the full explanation and resources on emotional literacy.
Click 👉 www.safetycollaborations.com/e013 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Have you ever helped someone or made a situation safe for the future of others?
Example: might be seeing trip hazards whilst on holidays and removing them or picking up some glass from the pavement to ensure the next person who passes does not hurt themselves?
No one asked you to do this you just felt compelled to do so.
These are Random Acts of Safety and do look very similar to Random Acts of Kindness which is the movement that inspired our vision for the Random Acts of Safety mission.
Our mission has us asking - What did I do to keep someone safe today?
During this episode, we share some ideas on how you can contribute and how these Random Acts of Safety impact our bodies and moods.
Are you up for the challenge?
Our Random Acts of Safety mission #randomactsofsafety is to keep someone safe today. Small daily encouragements move people toward making it the norm to keep each other safe and part of your DNA.
Today's Emotional Gem, GENEROSITY, visit the Show Notes for the full explanation and resources on emotional literacy.
Click 👉 www.safetycollaborations.com/e014 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
In this podcast episode, Karin and Nuala discuss their plans for 2023, including their focus on promoting a more humanistic and caring approach to safety culture, introducing guest speakers to share their thoughts, and launching a public safety leadership program.
They also explain their on-site safety coaching and training services, which involve observing and having conversations with team members to improve safety practices. Karin and Nuala encourage listeners to take action within their circle of influence to make their world and the world around them safer and more enjoyable.
We hope you enjoyed the episode and invite you to share the podcast with others.
Click 👉 www.safetycollaborations.com/e015 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
This is the first episode of a 3 part series where we explore The 5 Principles of Human Performance by Todd Conklin, which are:
Error is normal - even the best people make mistakes
Blame fixes nothing - it only creates shame and guilt
Learning and Improving are vital - learning is deliberate
Context influences behaviour - systems drive outcomes
How you respond to failure matters - how leaders act and respond counts
Today we explore the first principle of The 5 Principles of Human Performance, which is the key to unlocking unstoppable human potential and igniting transformation for your people, teams, and organization.
The principle is that error is normal, and even the best people make mistakes.
This is especially true in repetitive work, where errors can happen at various points along the journey if the system isn't supporting us, if the capacity isn't right, or if we don't trust the system.
As humans, we make mistakes all the time, and accepting this fact is crucial for improving performance.
Tune in to learn more about this important principle and how it can benefit your organization.
Click 👉 www.safetycollaborations.com/e016 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Did he climb over the fence to drink, smoke, eat or have sex?
Have you ever felt named, blamed or shamed and then retrained?
To understand them, we take a look at the second and third principles of the 5 Principles of Human Performance by Todd Conklin:
Blame fixes Nothing
When something goes wrong, you climb over the fence to try fixing the problem (because that seemed like the best idea then), making things worse. But you were trying to do your job. You didn't go over the fence to drink, smoke, eat or have sex, so there's no point blaming you for what went wrong.
Learning and Improving is Vital, Learning is Deliberate
Often when something goes wrong, you will feel that the spotlight is on you and feel blamed and publicly shamed. You find yourself sitting in training (after HR was told you messed up and need retraining), wondering why because there's nothing new to learn. It's just ticking a box so the company can say you were trained, so you don't have permission to make another error.
So where are you focused? And where are you learning?
You will often hear others talking about failing and learning and improving from failure.
During the conversation, we challenge the concept of failing as a way of learning. Which seems a very negative way to learn.
Children don’t fail when they don’t walk straight away; they fall, and what do we do when they fall?
Do we blame them for falling over? Or do we give them a hand up, reassure them and let them try again?
It is a different way of looking at it - we fall every day, and it does not mean the world is ending; it just means we have to get back up and look at it again.
Click 👉 www.safetycollaborations.com/e017 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Welcome to our latest podcast episode, where we delve into principles 4 and 5 of the Five Principles of Human Performance.
In principle 4, we explore how context influences behaviour and how systems drive outcomes. We provide examples of how systems can be designed to drive behaviour, such as in supermarkets or workplaces. We also emphasise the importance of continuous improvement and feedback mechanisms to ensure that systems remain effective.
Here are some key points to keep in mind:
Systems drive behaviour and outcomes.
Feedback mechanisms are crucial for continuous improvement.
Just because something worked in the past does not mean it will work in the future.
Design systems for manoeuvrability, not perfection.
Continuously ask for feedback on how to improve systems.
In principle 5, we discuss how leaders' responses to failure matter and how their actions and reactions impact the culture of their team or organisation. We highlight the importance of creating a safe and supportive environment where people feel comfortable speaking up and asking for help.
Here are some key points to keep in mind:
How leaders respond to failure impacts employee morale and trust.
Leaders who take responsibility model accountability.
A transparent response builds trust.
Failure provides opportunities for growth and improvement.
Create a culture of learning by fostering a growth mindset.
At the end of the day, these principles are all linked, and you can't have one without the other. We emphasise the importance of recognising errors, avoiding blame, deliberate learning, understanding context, and effective leadership.
That wraps up this three-part series on The 5 Principles of Human Performance.
Error is normal - even the best makes mistakes
Blame fixes nothing
Learning and improving are vital. Learning is deliberate
Context influences behaviour. Systems drive outcomes
How you respond matters. How leaders act and respond counts.
So, which principle did you find most impactful?
We'd love to hear your thoughts!
Click 👉 www.safetycollaborations.com/e018 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
In this week’s episode, we introduce you to the Safety W.A.L.K. tool, a valuable resource for leaders to improve safety in their workplace.
The acronym stands for Watch, Ask, Listen and Keep Improving.
By observing, asking questions, listening without judgement, and taking action, leaders can be proactive and make the environment safer for everyone.
The episode also provides tips for introducing the Safety W.A.L.K. tool to teams and making it a foundation for boosting the value of safety walks.
The Safety W.A.L.K. infographic is available for download to help you implement the tool in your workplace - see the full show notes.
Have fun with the Safety W.A.L.K., and feel free to let us know if you would like us to run a little workshop on this one.
Click 👉 www.safetycollaborations.com/e019 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Join us in this episode as we explore the power of storytelling in workplace safety and discuss the responsibility of both employers and employees in providing a safe and healthy work environment and how storytelling can help influence behaviour and create a shared understanding of the importance of workplace safety.
We delve into the benefits of creating a safe and supportive environment for people to share their stories, including building empathy and emotional connection.
We also share practical tips on implementing storytelling in your workplace and creating a safer and healthier work environment for everyone.
Take advantage of this insightful episode!
Click 👉 www.safetycollaborations.com/e020 for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.
Co-host: Andrew Burton joins Karin this week instead of Nuala, who is offshore at the time of this recording with limited internet.
Andrew has worked with clients from the energy, construction, finance, legal and healthcare sectors.
Vastly experienced senior manager, recruiter, facilitator, presenter and coach. He has been responsible for the project management, development and delivery of staff development and recruitment programmes in the UK, Europe and Africa. These projects have, in the main, focused on leaders, leadership, culture change and safety.
In this episode, co-hosts Karin and Andrew discuss the importance of safety culture and the role of leaders in creating a positive vibe within their organisation.
They explore how the pandemic forced businesses to pivot their strategies and embrace virtual platforms like Howspace, providing a safe and inclusive space for quieter individuals to participate and engage in group conversations.
The conversation highlights the need for leaders to give permission and respect different opinions, thoughts, and ideas and tap into the workforce's knowledge and wisdom.
By allowing everyone to contribute, organisations can create a co-created and unique culture sustained over time.
Metaphors are a powerful tool for bringing different perspectives and getting people to talk about how things make them feel rather than just what needs to be done. Using a simple four-letter word like 'vibe' can significantly impact how people think and feel about their organisation's safety culture.
The episode concludes with a key takeaway for organisations and leaders: giving space for people to think, learn, and contribute is essential for building psychological safety within a team or organisation.
Leaders should allow everyone to speak out in their way, regardless of their position. By doing so, organisations can create a safety culture that supports the well-being and success of all team members.
Click 👉 www.safetycollaborations.com/e021 for the full show notes; use our live chat and leave your thoughts, questions and comments and discover more about how we may help you.
Resources: Howspace (this is an affiliate link) Digital Facilitation - the way we deliver global safety leadership programmes.
In this podcast episode, the focus is on bite-sized micro-learning and its impact on offshore oil rigs.
Nuala shares a recent experience of running micro-learning sessions on a rig where one of the heads of departments approached her, expressing concern about a team member who was competent but ostracised from the team due to their lack of people skills.
After running a bridging cultures session followed by a team development session, which led to the team having intimate conversations that wouldn't have happened otherwise, the ostracised team member began engaging with the team and felt included, which emphasised the importance of creating a safe space for conversation and asking the right questions to bridge differences between team members.
We discuss the need for flexibility in micro-learning sessions, which should be tailored to meet each team's specific needs, as not all teams require the same type of learning. Observing and identifying what each team needs to achieve their goals is essential.
The success of bite-sized micro-learning sessions on offshore oil rigs relies on creating a safe space for conversation, asking the right questions, and tailoring learning to meet the specific needs of each team.
Look at our new website page, which is all about safety coaching and training on board, which will give you some more background on today's discussion and how we can help you.
Click 👉 www.safetycollaborations.com/e022 for the full show notes, use our chat bot and leave your thoughts, questions and comments and discover more about how we may help you.
In today's episode, you will gain a comprehensive understanding of the team development process and its challenges.
You will explore Tuckman's Four Stages of Team Development framework, emphasizing the importance of effective leadership in navigating conflicts and building a cohesive team.
You'll also learn about the adjourning stage [also known as the mourning phase] and the challenges that arise when a new team member joins.
The episode offers strategies for effectively integrating new members into the team and emphasizes the importance of healthy communication, conflict resolution, and establishing clear norms and agreements in team development.
This episode also provides valuable resources for individuals looking to build and lead high-performing teams.
Click 👉 www.safetycollaborations.com/e023 for the full show notes, use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Today's episode discusses how global events like natural disasters and political unrest can impact our mental health and well-being.
We share personal stories from Nuala and Karin about their experiences with trauma while working on projects abroad and offer advice on how to take care of ourselves during times of crisis, which includes seeking support from loved ones or a mental health professional, practising self-care techniques, and taking breaks from the news and social media.
We also discuss how leaders can support team members during potentially traumatic events by creating a safe and supportive environment where they feel comfortable sharing their experiences and seeking support.
We provide tips on approaching and supporting others dealing with trauma, such as actively listening, offering support without trying to take over the conversation, and being mindful of not offering unsolicited advice.
Finally, we highlight the importance of prioritizing mental health and seeking support when needed. We discuss the need to normalize conversations about mental health in the workplace and to create a culture of support where team members feel comfortable discussing their mental health and know they will be met with compassion and understanding.
Join us for valuable insights into how to care for your mental health during times of crisis and create a supportive and empathetic workplace culture around mental health.
Click 👉 www.safetycollaborations.com/e024 for the full show notes and resource links, use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Discover the power of 1 Small, Random Act of Safety and how it can positively impact the lives of those around you.
In this podcast episode, Karin and Nuala share their personal stories of prioritizing safety and inspiring others to do the same. Through sharing stories of moments that changed people's lives, often due to a lack of safety precautions, you are encouraged to take proactive steps towards creating a safer world.
Performing Random Acts of Safety can make a big difference in promoting safety and avoiding unnecessary risks, no matter how small they seem. Whether it's reminding someone to use proper safety equipment or avoiding potentially dangerous situations, these small Random Acts can be pivotal and have a profound impact.
Tune in to this episode to learn how you can make a difference through small, Random Acts of Safety.
By sharing your stories and inspiring others to take action, you can create a ripple effect of positive change in the world, so join the Random Acts of Safety Movement - for all the detail, see the resource section of the website show notes.
Click 👉 www.safetycollaborations.com/e025 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
In today's fast-paced world, learning and adapting quickly is crucial. However, numerous enemies of learning can hinder your growth and development.
From cognitive biases that prevent you from seeing new perspectives to procrastination and distraction that wastes valuable time, it's easy to fall into the trap of feeling stuck or overwhelmed. That's why it's essential to understand these obstacles and how to overcome them.
In this episode, we delve into the concept of enemies of learning and offer practical tips to help you create a positive learning environment that promotes growth and development.
We also explore the three components of Ontological Coaching - language, emotions, and the body - and how they contribute to effective learning. By becoming mindful of your words and their meaning, managing your emotions, and paying attention to your body posture and movement, you can enhance your learning abilities and achieve better results.
We'll also share stories of personal struggles and triumphs with learning and how they've shaped our understanding of these enemies of learning.
So whether you're an experienced professional looking to expand your knowledge or a new learner trying to navigate the world of adult education, this episode is for you.
Tune in now to join the #conversationsthatmatter and discover how to overcome the enemies of learning.
Click 👉 www.safetycollaborations.com/e026 for the full show notes and downloadable list; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
In today's episode, we invite you to explore the unique analogy that compares a safety coach to an underwire bra.
Imagine yourself in a branding course, challenged to captivate others with a single sentence. Suddenly, an administrator confidently declares, "You know, I'm the underwire bra of our organization." Curiosity fills the room, leaving you intrigued and eager to uncover the deeper meaning behind this unexpected comparison.
Join us as we delve into safety coaching, where the role of a safety coach often eludes precise explanations. However, likening them to underwire bras sheds light on their vital support, working quietly behind the scenes to create an environment where you and others can thrive and succeed.
While their influence may be subtle, their impact on fostering growth and success is undeniably significant.
Together, we'll unpack the power of the underwire bra analogy, explore its significance and expand your perspectives as we navigate this fascinating world where safety and support converge.
Tune in now and join the #conversationsthatmatter
Click 👉 www.safetycollaborations.com/e027 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Ready to blossom and thrive? In this episode, we'll introduce you to the Growth Coaching Model—an invaluable tool for expanding your potential, whether you're an individual or a team.
With an emphasis on self-discovery, goal-setting, and purposeful action, this powerful framework helps you unlock your true potential and cultivate a growth mindset.
Whether you're an individual seeking personal growth or a team aiming for collective excellence, the Growth Coaching Model provides the structure and support needed to navigate your journey with confidence.
Join us as we delve into the impact and practical application of the Growth Coaching Model and discover how this framework can unlock new possibilities and empower you to flourish in every aspect of your life.
Click 👉 www.safetycollaborations.com/e028 for the full show notes and to claim your complimentary coaching session and downloadable resource. Use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
In today's episode, we explore the intriguing world of personality diversity and how personality diversity tools can enhance our understanding of ourselves and others. From ancient times to modern neuroscience, we chat about the quest for self-discovery and celebrate the beauty of embracing our differences.
Through personal stories, we'll demonstrate the value of these tools in various aspects of life, including the workplace, family dynamics, and friendships. In addition, they serve as catalysts for conversations, aiding conflict resolution, improved communication, and collaborative efforts.
While using these tools, avoiding labels and judgments is crucial; instead, they offer a starting point for self-discovery and understanding, promoting vulnerability and acceptance. As a result, we'll create a space where authenticity thrives.
Jump into this journey of exploration as we unravel the mysteries of personality diversity, celebrate diversity, and discover how these tools can enhance relationships and personal growth.
So grab your favourite beverage, relax, and enjoy the #conversationsthatmatter.
Click 👉 www.safetycollaborations.com/e029 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
True listening has become a rare and invaluable skill in a world filled with constant noise and distractions. In this episode, we invite you to explore the profound impact of listening without interruption. From heartfelt anecdotes to literary excerpts and coaching insights, we delve into the essence of listening and why it can be so challenging.
Join us as we unravel the layers of listening beyond hearing mere words and discover how active listening goes hand in hand with interpretation, making it a dynamic process deeply intertwined with our personal experiences and perspectives.
Through engaging stories and relatable examples, we'll explore the consequences of miscommunication and the power of truly understanding and being present in conversations.
We share practical tips and strategies for honing your listening skills. From embracing moments of silence to setting clear expectations and creating safe spaces for expression, you'll learn how to offer the invaluable gift of being heard. By actively listening, we can forge stronger connections, foster empathy, and navigate the complexities of communication in both personal and professional relationships.
Join us on this journey as we celebrate the art of listening and its transformative potential to enhance our understanding, reduce miscommunication, and cultivate meaningful connections with those around us.
Click 👉 www.safetycollaborations.com/e030 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
In this episode, we explore how to give feedback and feedforward in a helpful and kind manner.
We discuss filtering our words through the three gates: Is it true? Is it necessary? Is it kind? Focusing on behaviour rather than attacking the person is crucial for growth and understanding. We also discuss the O.R.J.I. model, which keeps feedback grounded in observed reality.
We provide practical tips for giving and receiving feedback, empowering listeners to embrace their role in the feedback process.
Join us as we delve into the concept of feedforward, a solution-oriented approach to feedback. We discuss the 10 commandments of constructive feedback, such as being clear and precise, avoiding personal attacks, and cultivating a culture of care and learning. Our conversations include real-life stories and insights demonstrating the power of kind feedback in transforming relationships and situations.
Learn the importance of asking for permission before giving feedback and engaging in two-way conversations. We emphasise the value of listening and questioning in effective feedback exchanges. We encourage listeners to appreciate the gift of feedback and consider its potential for positive change.
Before speaking, remember to let your words pass through the gates of truth, necessity, and kindness. Prepare for a feedback revolution that will enhance your communication skills and foster growth and understanding.
Click 👉 www.safetycollaborations.com/e031 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Approaching others can be challenging, filled with uncertainty and potential consequences. Engaging in difficult conversations or intervening in risky situations requires courage and careful consideration. The emotions that arise from rejection and self-doubt can impact future interactions, making it even more difficult to approach others.
In this episode, we explore ineffective approaches such as sarcasm, manipulation, blame games, and violence, highlighting their detrimental effects on relationships while emphasising the importance of authentic communication and active listening. Planning interventions, asking open-ended questions, and actively listening to the responses are suggested as practical strategies for approaching others.
This conversation underscores the significance of recognising the impact of our actions, both in personal and professional settings. It encourages individuals to overcome their fears, engage in meaningful conversations, and intervene when necessary.
Today we invite listeners to reflect on their own approaches, develop effective communication skills, and embrace the transformative potential of approaching others with authenticity and understanding.
A special thank you to the wonderful 🌟 Ted & Boo 🌟 who helped us produce our Podcast. Without their help, we may not still be here, so we truly appreciate all the help they give us. Never underestimate the power of your support team - Underwire Bra comes to mind 😉
Click 👉 www.safetycollaborations.com/e032 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Join us in this captivating podcast episode as we delve into the intriguing concept of the Cobra effect. Inspired by real-life examples and insightful discussions, we explore the unintended consequences that can arise when well-meaning incentives backfire.
Through thought-provoking stories of perverse incentives, such as the Cobra effect in colonial India and other instances from various industries, we shed light on the importance of considering intention, action, and effect when designing incentive structures.
Throughout the episode, we emphasise the significance of involving stakeholders, anticipating exploitation, and evaluating potential unintended consequences. By doing so, we can avoid the pitfalls of poorly designed incentives and create systems that drive the desired behaviours and outcomes.
Tune in to this enlightening discussion as we navigate the complexities of incentivisation, share valuable insights, and provide practical guidance for designing effective and impactful incentive programs. Take advantage of the opportunity to gain a deeper understanding of the Cobra effect and learn how to avoid its unintended consequences.
Click 👉 www.safetycollaborations.com/e033 for the full show notes and registration link to our free upcoming MasterClass on Psychological Safety with ASBN; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Safety Collaborations is here to deliver programmes that cater to your specific needs.
Whether you prefer a tech-free approach or a fully digitalised experience, we've got you covered. With over 20 years of experience, our programmes span diverse locations and adapt to various circumstances.
Our journey has taken us from massive slide-filled folders to unconventional settings under trees in Africa. We're flexible and adapt to deliver impactful training experiences wherever we are. Today, we offer virtual training that leverages technology and innovative methods to engage participants remotely.
Our unforgettable trip to Malawi showcased the power of meaningful travel. Working with Orbis Expeditions, we mentored local women and discussed challenges with fishing communities. We found inspiration amidst stunning landscapes and facilitated sessions with simple tools like flip charts and marker pens.
Join us as we continue to innovate and deliver programmes that bridge cultures, foster leadership, and prioritise safety. Whether in person or online, Safety Collaborations is committed to providing tailored experiences that leave a lasting impact.
Click 👉 www.safetycollaborations.com/e034 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
In today's episode, we welcome Andrew Burton back as our guest co-host and delve into a thought-provoking question: Why do people often struggle to be proactive and lean towards reactive behaviour?
We explore the allure of immediate problem-solving, the satisfaction it brings, and the time constraints and competing priorities that hinder proactive actions. Throughout our conversation, we emphasise the importance of shifting our mindset to prioritise proactive behaviour and investing upfront to prevent losses in the long run.
We introduce the "Red, Green, and Blue Money" concept to encourage proactive decision-making. By embracing the blue zone and recognising the value of proactive actions, we can shift our perspective and realise that being proactive doesn't always require significant resources or effort.
Throughout the episode, we share practical examples and stories to illustrate the power of being proactive. We discuss the importance of creating a safe space for open communication and the value of small changes in workshop facilitation or team interactions.
We aim to inspire a proactive mindset that leads to more meaningful outcomes and a greater sense of personal and professional growth.
Click 👉 www.safetycollaborations.com/e035 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
This episode introduces the 3-2-1 Pyramid—a powerful safety tool for creating a great learning experience. It encourages deep thinking, knowledge sharing, and inclusive discussions. The Pyramid is versatile and can be used for reflective learning, team-building, and performance management.
We discuss practical applications of this safety tool, such as using it during a rig tour to engage office personnel and promote understanding of their impact.
The tool sparks curiosity, opens up conversations, and helps make important aspects visible. It can be adapted to various contexts, fostering team unity and inclusivity and is a simple yet effective safety tool.
It prompts individuals to reflect on challenges and ask essential questions. Its adaptability and ability to create a safe learning space make it a valuable asset in any setting.
The 3-2-1 Safety Pyramid fosters curiosity, makes the invisible visible, and promotes collective growth.
Click 👉 www.safetycollaborations.com/e036 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
In today's podcast episode, we talk about having courageous conversations and ask the questions:
Are we glancing and making a safety judgment, or do we observe in context?
Are we brave enough to go back and have a different conversation when we get it wrong?
Inspired by Nuala's LinkedIn poll, we explore how people react to challenging situations, emphasising the power of "acknowledge and discuss" as a response. Through personal stories, we share moments of judgment, vulnerability, and growth, inviting you to reflect on your experiences.
We discuss the value of kindness and understanding towards others and yourself, encouraging you to embrace bravery in having courageous conversations, even when it feels tough. Through storytelling, we remind you that everyone makes mistakes and that learning from them is okay.
Join us as we share practical tips for fostering psychological safety and building a culture of care and support.
Whether you're a team leader, a friend, or someone navigating life's ups and downs, this episode will inspire you to be kinder to yourself and others while fostering open and honest conversations.
Click 👉 www.safetycollaborations.com/e037 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Join Karin and Nuala in this podcast episode as they introduce the world of Conversational Intelligence (C-IQ) and its profound impact on meaningful interactions and personal growth.
They share their personal journeys, from stumbling upon C-IQ to becoming certified coaches and chat about the fascinating world of neuroscience and its role in understanding human behaviour and emotional intelligence.
They introduce the L.E.A.R.N. activity, a versatile tool that adds structure and meaning to conversations, helping participants explore their thoughts and emotions and creating a safe space for open dialogue and reflection.
As they wrap up the episode, they offer a downloadable version of the L.E.A.R.N. activity as a parting gift. This powerful tool can be used in important sessions to understand participants' needs and align everyone's direction, fostering a learning culture and promoting psychological safety.
Tune in to explore the transformative world of Conversational Intelligence, and with that, may your next conversation be conversationally intelligent.
Click 👉 www.safetycollaborations.com/e038 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Did you know that 9 out of 10 conversations miss the mark, leading to misunderstandings and confusion? Imagine if we could improve this ratio – from 9 out of 10 to 5 out of 10 – creating a happier world with fewer assumptions and clearer communication.
Today we introduce the 5 Conversational Intelligence Essentials.
In our previous episode (038), we introduced the world of Conversational Intelligence (C-IQ) and shared the L.E.A.R.N. activity. Now we're embarking on a series to equip you with essential tools for better conversations.
Conversations are part of being human, and we all face challenges – misunderstanding, unspoken thoughts, or disagreements. That's where these essentials come in – they're practical techniques for creating meaningful connections, resolving conflicts, and expanding perspectives.
Our first stop is "Being Open to Influence." We explore the art of "double-clicking" and touch briefly on conversational waste
Join us for this podcast episode, where we chat about each Conversational Intelligence Essential, share real-world examples, and offer insights into enhancing your communication skills.
Let's embark on a journey of connection, transformation, and growth through better conversations.
Click 👉 www.safetycollaborations.com/e039 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Join us this week as we further explore the world of conversation intelligence and the three levels of conversation. Not all conversations are created equal.
Different conversational types serve different purposes, and understanding them is key.
Transactional (Level I): These exchanges are about sharing information, characterised by low trust levels.
Positional (Level II): The aim is to influence perspectives, with trust being conditional and power dynamics at play.
Transformational (Level III): In this realm, co-creation and open sharing thrive within a backdrop of high trust.
Choosing the appropriate level depends on context and purpose.
Conversational Intelligence offers a roadmap to master these levels, enhancing relationships, culture, and outcomes. Listen in for deeper insights into effective conversation navigation and the journey toward becoming a skilled conversational leader.
Click 👉 www.safetycollaborations.com/e040 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Discover the essential elements of effective leadership through the lens of trust with "Foundation of Trust: The C-IQ Formula Every Effective Leader Needs."
This insightful podcast explores the foundations of trust, neuroscience insights, and the power of Conversational Intelligence (C-IQ) in building strong relationships within teams.
Unpacking Trust Fundamentals: Delve into the core principles that underpin trust in leadership. Explore how trust is built, nurtured, and maintained and why it's a cornerstone for successful leadership.
Neuroscience Insights on Trust: Gain a deeper understanding of the brain's role in trust dynamics. Discover the impact of hormones like cortisol and oxytocin on decision-making, and learn how to navigate challenges and conflicts that arise in the context of trust.
Harnessing Conversational Intelligence (C-IQ): Explore the revolutionary concept of Conversational Intelligence (C-IQ) and its profound role in building trust-rich environments. Learn practical communication techniques that enable leaders to foster open dialogue, resolve conflicts, and create a culture of trust within teams.
Click 👉 www.safetycollaborations.com/e041 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Welcome back to Episode Five of our C-IQ series! This time, we're diving into Conversational Neuroscience – about how our brains and chemicals shape our conversations.
To recap: In the past episodes, we've covered essentials, trust, and various conversation levels. If you missed those, give them a listen.
Conversational Intelligence® (C-IQ) is about connecting, growing, and navigating with others. It starts with trust and ends with success.
This episode? We're zooming into Conversational Neuroscience – the nitty-gritty of how our brains and hormones affect communication.
We've got different "brains" in action – from the gut to the prefrontal cortex. Fear, emotions, and choices all mix into our interactions.
Have you heard of neuroplasticity? It's the brain's way of changing and adapting. Hormones like oxytocin and cortisol have a say, too.
Using the C-IQ Catalyst tool, we can show you how to shift from not-so-great to fantastic conversation behaviours.
So, let's journey into the world of Conversational Neuroscience. We're all in, and we'd love to have you along!
Click 👉 www.safetycollaborations.com/e042 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Transforming Trust and Collaboration: The Conversational Dashboard
Unlock the power of trust and collaboration with our C-IQ Conversational Intelligence series. In this episode, we delve into the transformative potential of the Conversational Dashboard, guiding us from 'I' to 'WE,' resistance to co-creation, and protection to partnership.
Why Bother?
Build shared trust and knowledge flow
Seek alignment for a smoother life
Dashboard Wisdom: Shifting Trust
Impact of low to high trust pivot
How trust shapes team dynamics
From Resistance to Partnership:
Neurological insight: Trust's brain response
The transition from low to high trust
Operating from conditional trust: the middle ground
Applying the Dashboard: Meeting Dynamics
Assessing trust levels in meetings
Using the Dashboard as a visual gauge
Self-Management for Effective Interactions:
Navigating the right conversations for growth
Regulating emotions and Dashboard positioning
Balancing hormones for positive interactions
Join us in exploring the Conversational Dashboard's transformative potential—unlocking trust, collaboration, and growth in every interaction.
Click 👉 www.safetycollaborations.com/e043 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
In this week's episode, Nuala and guest David King explore the profound impact of empathy and compassionate leadership.
A passionate learning and development activist, David shares his journey from traditional HR to his current advocacy for these qualities.
They discuss how empathy goes beyond mere understanding, encompassing active listening and suspending judgment while emphasising that compassion requires action and sacrifice, making it a crucial leadership attribute.
The episode highlights the tangible benefits of empathy and compassion in various industries, from reduced turnover to enhanced innovation. It also addresses common challenges organisations face when adopting these principles.
Listeners are encouraged to see empathy and compassion as leadership superpowers that can be learned, promoting inclusivity and adaptability in the ever-changing business landscape.
Join Nuala and David in this enlightening discussion on the transformative potential of empathy and compassion in leadership.
Click 👉 www.safetycollaborations.com/e044 for the full show notes and David's contact details; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Today's episode begins with a captivating scenario: 27 miners trapped underground after an explosion, relying on crossing a thawing ice road for their rescue. We explore the lessons we can learn from this fictional situation and its relevance to leadership challenges.
This scenario was inspired by Nuala's in-flight movie, "The Ice Road," which sparked questions about leadership, responsibility, and safety. This episode kicks off a leadership series following our previous episode, E044, featuring David.
We delve into five key questions:
How do leadership actions and decisions affect safety culture in high-risk industries?
Balancing Profitability and Safety: How can leaders communicate a commitment to safety without compromising profits?
What challenges arise when leadership messages are misinterpreted by the workforce, particularly concerning safety?
Leadership Accountability: Can you share stories of leaders who took ownership when accidents or incidents occurred under their leadership? How did they respond?
The Art of Pondering: How can leaders incorporate pondering into their decision-making process, and what benefits does it offer?
Our discussion underscores the profound responsibility of leadership at all levels, from CEOs to on-site supervisors. It emphasises the need for a balanced approach to safety and profitability, avoiding extreme swings that could lead to disasters. Effective communication is crucial, with leaders prioritising both safety and profitability.
We also emphasise considering the unintended consequences of decisions and learning from successes, not just setbacks. We encourage using scenarios like "The Ice Road" for team bonding and introspection.
This episode calls for a mindset shift where safety and profit are not adversaries but partners that require thoughtful handling. It highlights the importance of creating a culture where employees feel safe to speak up, question decisions, and actively participate in choices—a holistic approach to leadership in high-risk industries.
Click 👉 www.safetycollaborations.com/e045 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Today, we continue from our previous discussion in episode E045. Inspired by the movie 'The Ice Road,' a gripping drama about 27 miners trapped underground, we look into the multifaceted world of leadership in high-risk industries.
So far, we've tackled questions about safety culture, balancing profitability, and the challenges of communication.
In this episode, we delve into the crucial aspects of leadership accountability and the art of pondering. Accountability is explored as a central challenge across various layers of organisations, and we discuss how leaders can create scenarios encouraging accountability and personal responsibility.
Moreover, we shed light on the art of pondering and its pivotal role in decision-making. We provide practical tips for making thoughtful decisions, including scheduling dedicated "ponder moments" and asking crucial questions to evaluate the potential consequences of your choices.
Join us in unravelling the complexities of leadership accountability, communication, and pondering.
Whether you're a seasoned leader or just starting your leadership journey, there's valuable insight for everyone in this episode. Tune in to discover how you can make a positive impact in your leadership role and inspire change.
Click 👉 www.safetycollaborations.com/e046 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Safety discussions should be engaging and inspiring, so today, we share our experiences from The Safety Expo 2023, emphasising the importance of networking and the unexpected connections it can bring.
The Expo surprised us with its holistic approach to safety, going beyond our initial expectations.
We immersed ourselves in passionate speakers and explored a variety of safety-related products and services. Our open-minded approach, free of expectations, led to an overwhelmingly positive outcome.
We also give a shout-out to Jason Moir from XIC - Design | Print | Display, the Expo organiser. His enthusiasm and dedication in creating an outstanding event left a lasting impression on us.
Join us as we navigate conversations that matter with a fresh perspective, keeping it informal, informative, and inspiring, just like our experiences at The Safety Expo 2023.
Click 👉 www.safetycollaborations.com/e047 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Welcome to today's journey into the world of storytelling for Persuasion and Safety Leadership.
If you believe that stories have the power to transform, inspire, and create meaningful connections, then you've found your storytelling haven.
Join Karin, with roots in the storytelling-rich Aboriginal communities of Australia, and Nuala, hailing from South Africa's vibrant tribes of storytellers, as they explore the age-old art of storytelling.
Through their own experiences and encounters with tales from around the world, they share how storytelling impacts individuals, communities, and even corporate environments.
Today's episode showcases how storytelling has been used to convey wisdom, values, and lessons throughout history, from folktales to personal anecdotes.
Discover how storytelling bridges gaps, promotes understanding, and brings people together while offering practical insights into using storytelling as a powerful tool for leadership, presentations, and communication.
Learn how to craft compelling narratives, emotionally engage your audience, and drive positive change through storytelling.
Whether you're a seasoned storyteller or just beginning your journey, tune in and unlock the transformative power of persuasion and storytelling in your life, work, and relationships.
Join us as we explore the magic of storytelling and its ability to create a more connected and compassionate world.
Click 👉 www.safetycollaborations.com/e048 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Have you ever felt a surge of excitement after attending an inspiring conference, only to be met with blank expressions from your team when sharing your newfound enthusiasm?
In this episode, join Karin and Nuala as they recount their recent experiences at the IADC HSE and Sustainability Conference 2023 in Amsterdam. They delve into the challenges of effectively conveying enthusiasm and offer insights on networking as a potent tool for leaders.
While exploring the significance of maintaining an open mindset when approaching networking events, they emphasise the value of freely sharing knowledge and wisdom with fellow professionals, even those who may be perceived as competitors, and also touch upon the need to bridge the gap between the enthusiasm gained at such events and the understanding of those who didn't have the opportunity to attend.
Leadership often traverses a solitary path, and networking provides a means to connect with like-minded individuals. The episode examines how networking can lead to meaningful conversations, the exchange of ideas, and the realisation that you're not alone in grappling with leadership challenges.
Furthermore, emphasis is placed on staying updated with the latest industry discussions and becoming part of communities comprising curious and open-minded individuals - and they provide a glimpse into their upcoming project, the "Safety Leaders Hub," a community which will be crafted to support leaders in high-risk industries.
This episode highlights the importance of networking, enthusiasm, and continuous learning for leaders. It furnishes valuable insights and practical tips for leaders aiming to connect, inspire, and drive positive change within their organisations.
If you're intrigued by the prospect of unlocking leadership potential through networking, this episode is a must-listen.
Click 👉 www.safetycollaborations.com/e049 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Welcome to a truly special episode as we raise our virtual glasses to celebrate a significant milestone on our podcast journey – the big 5-0! 🎉
Today, we pause to reflect on the wins, the challenges, and the incredible moments that have shaped our podcast journey. These big and small moments have fueled our motivation and inspired us to achieve far more than we ever imagined.
Behind the scenes, we want to acknowledge our fantastic team. While we may be the faces and voices of the podcast, there's a dedicated crew that makes the magic happen. Ted works his audio magic, and Catrina is the silent force behind converting our podcasts into written form, making them accessible to all.
Our podcast journey has been about sharing wisdom and being generous with that wisdom. To receive, you must first give, and that's what our podcast is about. We invite your feedback, ideas, and suggestions for future episodes because collaboration is our favourite word.
As we embark on the next 50 episodes, we're excited to continue this journey with you. We're also eager to bring your stories into the spotlight, so if you have experiences in the world of safety that you'd like to share, please reach out. Let's make the safety conversation even richer and more diverse.
So, officially acknowledging our roles as podcasters tailored to the safety industry, we extend a heartfelt THANK YOU to each of you for listening, engaging, and motivating us to keep going. Here's to the Safety Collaborators and the next 50 episodes on our Podcast Journey! 🎉
Click 👉 www.safetycollaborations.com/e050 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Step into the world of questions and the art of asking in today's podcast episode.
Just like any skill, questioning is an art that takes practice, self-reflection, and learning from our stumbles. We'll journey through the various types of questions and how they can trigger different responses, something you've likely encountered in your own experiences.
Explore the challenges people encounter in environments that discourage questions and the pivotal role of psychological safety and trust in nurturing a culture where questions can flourish.
We'll also delve into the apprehension that can come with answering questions, a feeling many of us can relate to. Discover strategies for navigating this vulnerability and the importance of creating a space where thoughtful responses can take root.
Unearth practical tips for effective questioning, including crafting open questions to stimulate critical thinking, keeping it concise, and giving room for reflection.
As we wrap up, we'll underscore the profound influence questions have on sparking curiosity and nurturing lifelong learning. Even when answers aren't immediate, questions are the seeds of understanding and growth.
Stay tuned for this captivating exploration of questions and their impact on our lives.
Click 👉 www.safetycollaborations.com/e051 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Step into the world of linguistic exploration with us on today's podcast episode!
We embrace the joy of collective learning and our shared curiosity about linguistic acts. Discover the power of communication, moods, emotions and how they shape our existence.
Karin shares her journey of encountering "linguistic acts" during her ontological coaching studies. Uncover the fascinating link between language, moods, emotions, and our way of being.
Explore how language, mood, emotion, and the body intertwine to create our reality. In a world filled with talk but often lacking listening, we'll look into the importance of language's structure.
Join us as we journey through the 6 basic linguistic acts (constructs of language), which are:
Assertions,
Declarations,
Assessments,
Requests,
Offers, and
Promises.
Discover the intricacies of each and how they impact our interactions.
Learn the art of effective requests and offers and why clarity matters in communication. Navigate the slippery promises and the importance of shared meaning, trust, and involvement in linguistic acts.
As we wrap up, we invite you to reflect on your words and consider how they shape your world. Are you making clear requests, offering your best, and honouring your promises?
Tune in and embark on this linguistic adventure with us!
Click 👉 www.safetycollaborations.com/e052 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Imagine if you could lead with conviction, honesty, and a real culture of care. We're here to debunk the myth that leadership is only about giving orders or instructions.
We ask our A.I. friend Jarvis to help us play with the acronym T.A.L.K., a leadership power tool we believe is essential in the leadership arena, and we explore attributes such as trust, transparency, and accountability.
Prepare to dig deeper into situational awareness and accept responsibility for safety decisions.
Have you ever struggled to put theoretical knowledge into practical use? We tackle this issue head-on, focusing on effective communication and knowledge transfer.
We mull over 'kaleidoscope' leadership and the intriguing 'three colours of worldview'. And keep your ears peeled for a teaser on a future episode that explores 'Bridging Cultures for Safety'.
But that's not all.
We highlight two qualities often overlooked but crucial in leadership - trustworthiness and adaptability.
We share why integrity, transparency, and empathy play vital roles in creating a safe and supportive environment and how these foster psychological safety, leading to collaboration and innovation.
We also chat about the beauty of adaptable leadership, which encourages change, experimentation, and growth.
And as a cherry on top, we explore how kindness, respectfulness, empowerment, and humility can all be harnessed for effective leadership.
So, tune in, learn, grow and let's W.A.L.K. the T.A.L.K. together!
Click 👉 www.safetycollaborations.com/e053 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Are your company's actions reflecting its stated values? Can you confidently say that your corporate values attract the right employees and clients?
Join us as we jump into the often underestimated world of core values. What are they, and why should they matter to you? We decode the significance of values and why they're not just words on a wall or a website but a call to action.
Learn how values, when deeply rooted in an organisation's culture, can shape its identity, guide decision-making, and foster trust.
We look at the Core Values Canvas Activity introduced by the Fearless Culture Organisation, a fascinating tool that helps you explore the alignment (or misalignment) of values within your team or organisation with physiological responses that might surprise you.
Hear about our journey of defining our core values, underpinning our team's actions and decisions.
Join us in this enriching conversation and discover the true power of core values in shaping your organisational culture and the future you envision.
So, let's start this journey of self-discovery and empowerment through the world of core values. Don't just listen; take action because values should be more than just words – they should be a guiding compass for your life and business.
Click 👉 www.safetycollaborations.com/e054 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Imagine this festive season as a time when every small act of safety becomes a ripple of positivity, a wave creating a safer environment.
In this heartwarming episode, we're excited to introduce our annual "Random Acts of Safety" campaign, which is more than just a safety initiative—it's a 25-day safety advent calendar!
As we approach the festive holiday season, we want to ensure that everyone's safety remains a top priority.
Starting on December 1 and running until December 25, join us on our social media platforms – LinkedIn, Facebook, and Instagram – for a daily dose of safety wisdom.
We'll unveil a new safety hint or tip each day to help you navigate the holiday season safely.
But this episode isn't just about the campaign. We'll explore the science behind these safety practices, diving into emotions and their role in our well-being. Learn how acts of generosity and kindness can impact your emotional state positively.
So, get ready to unwrap the gift of safety knowledge as we count down to the holidays.
Tune in to embrace the spirit of "Random Acts of Safety" and make a positive impact in your community, one safety tip at a time.
Click 👉 www.safetycollaborations.com/e055 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Ready to uncover the transformative power of volunteering?
We promise you an inspiring journey, exploring how lending a hand can uplift your spirit, fortify your team, and build a legacy that stands the test of time.
Drawing from our firsthand experiences as safety collaborators, we shed light on the striking benefits of selfless service. We look at how our voluntary deeds have sparked creativity and solidarity among our team.
We venture beyond just personal growth, highlighting the profound impact of volunteering on leadership development and cultural comprehension.
We also take you around the globe, sharing our captivating experiences with renowned service organisations like Lions International and Kiva.
Join us as we discuss the pressing need for mental health support and how micro-lending can offer a lifeline to those in need, empowering them to rewrite their stories.
We pay homage to the Royal National Lifeboat Institution, a 100% self-funded organisation, underscoring the remarkable power of service.
Be prepared to be inspired and encouraged to contribute to your community and the world because every small act of kindness has the potential to create a ripple of change.
Click 👉 www.safetycollaborations.com/e056 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Join us as we reveal how incorporating learning through play into adult learning can be a game-changer for team building and individual growth.
We share enlightening experiences and insights on how play can unleash creativity, encourage critical thinking, and develop emotional intelligence within teams. We discuss the remarkable impact of Lego's adult game in enhancing team communication, fostering understanding, and promoting a culture of collaborative learning.
But that's not all!
We're also tapping into the wonders of experiential learning. Get ready to discover how creating a safe space for guided discovery can transform how you learn and work. From enhancing job satisfaction to reducing stress and nurturing creativity, the benefits of play in the workplace are numerous.
Using our first-hand experience from crew development workshops, we'll show you the power of experiential learning in fostering a sense of belonging and efficiency in communication.
Join us in exploring the magic of approaching challenges with an open mindset and turning the learning process into an enjoyable experience with the touch of play.
Click 👉 www.safetycollaborations.com/e057 for the full show notes; use our chatbot and leave your thoughts, questions and comments and discover more about how we may help you.
Today, we celebrate our year-end journey filled with gratitude, reflection, and exciting insights.
What an incredible year it's been, with 50 podcast episodes under our belt and a growing community of over 1000 followers on LinkedIn. We're ecstatic to have shared this with you, bridging conversations around safety and reshaping perceptions.
But before we take a short festive break, we express our heartfelt thanks to you, our safety community (listeners), for being an integral part of this journey.
From discussing topics that matter, like neuroscience and conversational intelligence, to celebrating achievements and launching our Knowledge Hub, there's been so much to learn and explore.
Your suggestions and interactions have enriched our content, encouraging more open, meaningful dialogues, and as we eagerly await 2024, we're brimming with enthusiasm to continue these conversations.
So, stay tuned! And remember to subscribe and leave a review - your support is our fuel.
Here's to a splendid festive season and a promising new year filled with even more safety collaborations!
Click 👉 www.safetycollaborations.com/e058 for the full show notes and to leave us your thoughts, questions and comments and discover more about how we may help you.
After a well-deserved break, we're back and feeling refreshed, ready to dive into the fascinating world of intercultural intelligence and safety. We've got some exciting things in store for you this year, so stay tuned for some surprises!
In today's episode, we look at recent news events, particularly airline incidents, and how they shed light on the profound impact of cultural behaviours on safety.
From the remarkable orderliness displayed by Japanese passengers during a crisis to the contrasting experiences in other cultures, we explore how cultural perceptions and behaviours play a crucial role in safety outcomes.
We also discuss a significant news story involving a post office scandal in the UK, highlighting how cultural norms and behaviours can influence decision-making, accountability, and justice within different contexts.
Our conversation turns to individual personalities and cultural worldviews, emphasising the importance of understanding and embracing diversity in fostering a culture of care.
We introduce the Three Colours of World View framework, a powerful tool for navigating intercultural communication and enhancing intercultural agility.
Join us as we reflect on these real-life incidents, cultural nuances, and the 3 core drivers of culture:
1️⃣ Honour <> Shame 2️⃣ Innocence <> Guilt 3️⃣ Power <> Fear
We'll explore how understanding these drivers empowers us to make informed choices and navigate diverse cultural contexts effectively.
Take advantage of this thought-provoking episode that sets the stage for a series on Bridging Cultures for Safety and nurturing a Culture of Care.
Stay engaged with us, share your thoughts, and join the conversation! Remember to tune in next week for more insights into the 12 Dimensions of Culture and how to bring them into your world.
Let's continue to have #conversationsthatmatter.
Click 👉 www.safetycollaborations.com/E059 for the full show notes and to leave us your thoughts, questions and comments and discover more about how we may help you.
In this episode, we continue the conversation of Bridging Cultures for Safety, unveiling the 12 Dimensions of Culture that shape our worldviews and interactions.
We kick off by revisiting the three primary worldviews:
1️⃣ Honour <> Shame 2️⃣ Innocence <> Guilt 3️⃣ Power <> Fear
which form the basis of our cultural preferences. Our upbringing, education, and life experiences deeply influence these drivers.
Drawing an analogy to a kaleidoscope of colours, we explore how understanding these worldviews allows us to adjust our approach to better connect with people who see the world differently.
The Three Colours of Worldview were discussed in Episode 059, which is a must-listen if you haven't already.
Our journey continues as we address the complexities of teamwork, leadership, and working with diverse colleagues. We emphasise that being different doesn't necessarily mean being difficult but a matter of unique perspectives.
Imagine a team with 15 nationalities among 120 members; it's not just about worldviews but 120 distinct personalities, adding depth to the conversation.
Tools such as DiSC and e-Colours help us to navigate this complexity.
We highlight the value of cultural agility, which extends beyond nationality, food preferences, or dressing styles, encompassing the three colours of worldview.
Introducing the 12 Dimensions of Culture, we provide a glimpse into
1- Growth 2- Relationship 3- Outlook 4- Destiny 5- Context 6- Connecting 7- Expression 8- Decision-Making 9- Planning 10- Communication 11- Accountability 12- Status
These dimensions offer insights into our perspectives on growth, relationships, and much more.
This episode underscores that diversity isn't about uniformity but leveraging differences to achieve shared goals effectively. The 12 Dimensions of Culture help us navigate this diversity, fostering better communication and collaboration.
Remember: These dimensions aren't fixed; people fall along spectrums, which calls for open, meaningful conversations and an appreciation of the richness diversity brings.
If you're keen on exploring how to bridge cultures for safer operations and promote a culture of care, reach out to us at hello@safetycollaborations.com or visit our website.
Dive into the world of cultural understanding and collaboration with us!
Click 👉 www.safetycollaborations.com/E060 for the full show notes and to leave us your thoughts, questions and comments and discover more about how we may help you.
Welcome to today's third podcast episode in our enlightening three-part series on Bridging Cultures for Safety.
In our previous episodes, we introduced you to the essential tools we use in our program. First, we explored the Three Colours of Worldview [E059]
1️⃣ Honour <> Shame, 2️⃣ Innocence <> Guilt 3️⃣ Power <> Fear
These perspectives provide unique insights into how we navigate the world and influence our interactions.
Then, we looked into the 12 Dimensions of Culture [E060], covering everything from communication styles and personal growth to accountability and decision-making processes. Understanding these dimensions is crucial, as they shape how we engage with one another.
Our journey today takes us into the challenges of cultural integration and the significance of understanding diverse viewpoints.
We share personal stories of cultural shock and adaptation, emphasising the importance of openness and curiosity when navigating unfamiliar environments.
We also discuss humour's role in breaking cultural barriers in the workplace. While it can be a valuable tool for building rapport, it's crucial to use appropriate humour that respects cultural nuances and avoids misunderstandings.
Our program focuses on fostering an inclusive environment where teams develop their unique culture and language of understanding. We explore exercises like drawing the process of making toast, revealing how cultural differences impact common sense and problem-solving.
Coaching plays a significant role in helping individuals ask the right questions and avoid assumptions. We highlight the importance of asking for what you want, as exemplified by a humorous anecdote about requesting roast potatoes.
We address common challenges in multicultural workplaces, such as negative stereotypes, communication barriers, and resistance to change. We emphasise the need for effective communication and cultural awareness in high-hazard environments.
If you're curious and want to learn more, we invite you to engage in a conversation with us. Our program offers tangible and quick results when people start communicating effectively.
Reach out to us at hello@safetycollaborations.com to explore other cultures and ways of being.
Be open to trying something different and positively impacting your workplace.
Click 👉 www.safetycollaborations.com/E061 for the full show notes and to leave us your thoughts, questions and comments and discover more about how we may help you.
Today and in our upcoming episodes, we'll explore the realities of leadership promotions, especially for those stepping into supervisory roles or advancing to higher leadership positions.
Drawing parallels with the transition to high school, we'll dive into the rollercoaster ride that awaits individuals as they navigate the complexities of leadership. From feeling like top dogs to questioning everything in a matter of months, we'll dissect the challenges and opportunities that come with these promotions.
One significant aspect we'll explore is the impact of leadership on safe operations and the value of understanding oneself and others in fostering inclusive teams.
We'll question the traditional notion of "return on investment" and propose a shift towards "return on engagement" in developing effective safety leaders and supervisors.
Reflecting on personal experiences and anecdotes, we'll uncover the harsh realities of leadership transitions and the importance of early support and guidance. From unexpected promotions to the overwhelming responsibility of managing former peers, we'll share stories of triumphs and tribulations in leadership roles.
We'll also shed light on the alarming statistic of how long it takes for leaders to receive any form of leadership training, sparking conversations about the need for timely support and resources for new supervisors. Additionally, we'll discuss the pitfalls of traditional training approaches and explore alternative methods to ensure knowledge retention and practical application.
Navigating tough conversations, managing workload pressures, and balancing various responsibilities are common challenges supervisors and leaders face. We'll provide insights into effective communication strategies, emotional intelligence, and creating supportive environments for leadership development.
As we embark on this journey, we invite you to join us in exploring these vital topics and helping us shape The Safety Leaders Hub community to support, nurture, and empower leaders at all levels [details on this in the show notes on our website].
Click 👉 www.safetycollaborations.com/E062 for the full show notes and to leave us your thoughts, questions and comments and discover more about how we may help you.
This week, we're discussing the complexities of transitioning from team members to supervisors, a process that poses both challenges and opportunities for personal and professional development.
Have you ever encountered a colleague who quickly regretted their promotion and yearned to return to their previous role shortly after assuming a senior position? It's a scenario we've encountered, highlighting the intricacies of such transitions, particularly in high-seniority roles.
But fear not because we've compiled comprehensive tips for supervisors and leaders to navigate this transition effectively.
From mastering the art of curiosity to embracing vulnerability and learning the skill of asking pertinent questions, we're covering essential strategies to foster personal and team growth.
Self-awareness isn't just about introspection – it requires actionable steps. Whether it's investing in coaching or engaging in reflective journaling, we're offering practical advice to support your journey towards leadership excellence.
And beyond advice, we're here to offer support.
Whether you're feeling overwhelmed or seeking guidance, our doors are always open for meaningful conversations that matter.
So, grab a cup of coffee/tea, settle in, and join us as we explore the transformative impact of self-awareness, understanding, and inclusivity in leadership.
Click 👉 www.safetycollaborations.com/E063 for the full show notes and to leave us your thoughts, questions and comments and discover more about how we may help you.
Welcome to this week's podcast episode, where we examine the pivotal role of leadership and safety and its impact on organisational success.
Is it merely a tick-box exercise, or could it be the secret ingredient to unlocking your company's potential?
Return on investment (ROI) is a critical consideration in today's business landscape. We often focus on profitability and sustainability, but quantifying the costs of neglecting certain areas, especially safety, can be challenging.
We refer back to our podcast episode 035, where we explored the concept of "blue money" – the funds that could prevent losses – versus "red money" – the costs incurred when something goes wrong.
Drawing from real-life examples such as the BP Trans Ocean Deepwater Horizon Disaster, we examine the dire consequences of neglecting safety. With 11 fatalities and billions in cleanup efforts, this catastrophe underscores the importance of proactive safety measures.
Safety leadership is more than just compliance; it's about creating a culture of safety within the organisation. We discuss the ripple effects of safety investments, from boosting quality and efficiency to enhancing team dynamics and trust.
Quantifying ROI goes beyond numbers.
It involves understanding the human element of safety investments and fostering a culture of continuous improvement. Through case studies like Trimec Transportation's safety culture transformation, we highlight the tangible benefits of prioritising safety.
Our mission is clear: to empower organisations to safeguard their most valuable assets – their people – while ensuring operational and financial resilience.
We offer practical steps to invest in safety leadership, from assessments and expert observations to leadership development programs.
Investing in safety leadership isn't just good practice; it's good business.
Join us as we unlock the safety secret ingredient for long-term success and sustainability.
Key Topics Covered:
Understanding the true cost of incidents and accidents
Safety leadership as a catalyst for cultural transformation
The ripple effect of safety investments
Quantifying ROI beyond numbers
Practical steps to invest in organisational leadership and safety
Takeaways:
Prioritising safety yields positive outcomes and mitigates the dire consequences of neglect.
Investing in safety leadership is a strategic move that offers substantial financial returns and a sustainable competitive advantage.
Understanding the true cost of incidents and accidents is crucial for proactive safety measures.
Continuous improvement and fostering a culture of safety are essential for long-term success and sustainability.
Join us for an enlightening conversation on your Leadership Journey with James Mpele, a passionate advocate for safety initiatives and a proud father from South Africa.
Nuala and James explore the essence of leadership, tracing its impact on various aspects of life.
From James's early experiences in a church community to his professional journey during South Africa's transformative Black Empowerment era, this episode offers invaluable insights on resilience, mentorship, and embracing vulnerability in leadership.
Explore the significance of self-awareness in leadership, discover practical advice on seeking feedback and nurturing talent, and gain insights into navigating the complexities of leadership in a rapidly changing world.
As they envision the future of leadership, James and Nuala reflect on emerging trends highlighted by the World Economic Forum (WEF), emphasising the importance of emotional intelligence and adaptability.
Join this engaging conversation to uncover essential attributes for shaping tomorrow's leaders, including curiosity, collaboration, and continuous learning.
In a heartfelt conclusion, James shares his vision for leadership and celebrates the transformative power of meaningful conversations.
Join us for this episode and embark on your leadership journey with courage, curiosity, and compassion.
Click 👉 www.safetycollaborations.com/E065 for the full show notes, to leave us your thoughts, questions, and comments, and to discover more about how we may help you.
Welcome to our latest episode, where we explore the essence of Psychological Safety and our Masterclass on the subject. We aim to spark curiosity and provide actionable insights to enhance team dynamics and workplace culture.
Why should you consider joining our masterclass on Psychological Safety (PS)? For whose benefit is it anyway?
Whether you're seeking to strengthen your team's sense of belonging, encourage open dialogue on safety observations, foster team cohesion, or deepen your understanding of vulnerability, our masterclass has something for everyone.
Boosting Your Team's Sense of Belonging: Belonging is the cornerstone of a thriving team. Leaders play a crucial role in creating an inclusive environment where every voice is heard, valued, and celebrated. Through activities and celebrations, we reinforce the bonds that unite us.
Getting Everyone to Share Safety Observations: Sharing safety observations isn't just about ticking boxes; it's about preventing accidents and fostering a culture of continuous improvement. We provide strategies to overcome barriers and create a safe space for sharing without fear of retribution.
Making Your Team More United: A united team communicates effectively, shares common goals, and builds trust through shared experiences. By investing in team-building activities and setting clear expectations, we cultivate a culture of collaboration and mutual support.
Embracing Vulnerability in Teams: Vulnerability is the foundation of authentic connections and growth. Through personal stories and actionable tips, we empower leaders to create a culture where vulnerability is celebrated and valued.
Designing a Safety Culture on Purpose: Safety should be ingrained in your team's DNA, not an afterthought. We explore practical steps to design a safety culture that promotes well-being, efficiency, and excellence in all work aspects.
Listen to the podcast episode and join us next Thursday, 18 April 2024, from 14:00 to 15:00 BST (UK time) for our next Psychological Safety Masterclass. Visit our website to register.
Click 👉 www.safetycollaborations.com/E066 for the full show notes and to register. Leave us your thoughts, questions, and comments, and discover more about how we may help you.
Today's podcast will get you up-to-date with exciting new updates and offerings from Safety Collaborations.
We discuss our upcoming episodes, which will examine various aspects of safety culture, from emotional literacy and psychological safety to human factors and leadership journeys.
These feature engaging discussions with industry experts, practical tips, and real-life stories to help your team and leaders design a safer, more productive, collaborative workplace.
Today's episode includes the following highlights:
💡 New fortnightly episodes featuring diverse voices and expert insights.
💡 Expanded content offerings, including our newly launched YouTube channel and creative shorts.
💡 A suite of training and coaching programmes designed for leaders and teams, available as live, interactive sessions.
💡 Flagship programmes, which include practical workshops on human performance, conversational intelligence, cultural agility, and more.
💡 Enhanced Leadership coaching offerings
Stay connected with us to learn about our latest initiatives and innovative approaches. Subscribe, follow us, and join the conversation to enable your teams, leaders, and organisations to make a difference in your workplace.
Click 👉 www.safetycollaborations.com/E067 for the full show notes. Leave us your thoughts, questions, and comments to learn more about how we can help you.
In today's episode, we explore emotional literacy with our guest and friend of the Safety Collaborators', Dan Newby, an esteemed expert and advocate in the field.
Dan, the author of several insightful books and founder of the School of Emotions, shares his journey from emotional ignorance to mastery and how it transformed his life and professional practice.
Key Topics Covered:
📍 The journey of emotional awareness: Dan recounts how understanding emotions helped him resolve personal and professional challenges.
📍 The impact of emotional literacy on safety leadership: Discover how developing emotional literacy can create safer work environments, especially in high-hazard industries.
📍 Emotional literacy vs. emotional intelligence: Learn the differences and how these concepts work together to enhance emotional regulation.
📍 Practical steps to enhance emotional literacy: Dan provides actionable advice on pausing, noticing, and naming emotions to improve emotional awareness and decision-making.
Why You Should Listen:
Understanding and managing emotions are crucial skills for effective leadership and personal well-being.
This episode offers valuable insights into how emotional literacy can improve decision-making, create safer workplaces, and boost overall happiness. Dan's insights provide a valuable framework for anyone looking to develop these essential skills.
Join us for an enlightening conversation that will change the way you think about emotions and their role in your life and work. Tune in today to harness the benefits of emotional literacy!
Click 👉 www.safetycollaborations.com/E068 for the full show notes, links to Dan's world of emotions, and additional resources. Leave us your thoughts, questions, and comments, and discover more about how we help you.
Today we explore the critical importance of a culture of safety in the workplace, featuring insights from our guest, Alla Weinberg, author of "A Culture of Safety."
Alla explains that without a culture of safety, humans literally can't think; operational IQ can drop by 50 points, severely impacting employee engagement, customer satisfaction, and overall revenue.
She highlights the distinction between a safety culture that centres safety as the primary focus and a culture of safety that integrates safety within a broader organisational context.
The discussion examines the biological imperatives of feeling safe, illustrating how emotional and psychological safety is not just a nice-to-have but a fundamental requirement for effective teamwork and innovation.
Alla's approach, grounded in neuroscience and positive psychology, reveals how intentional culture design can create environments where employees feel secure and supported.
We also address the challenges leaders face in integrating emotional intelligence into organisational culture and the transformative potential of prioritising human connection and well-being in the workplace.
By understanding and addressing employees' biological and emotional needs, organisations can develop a culture of safety that supports both individual well-being and collective success.
As Alla Weinberg's insights reveal, the path to a truly safe workplace begins with intentionality and a deep commitment to human connection.
Click 👉 www.safetycollaborations.com/E069 for the full show notes as well as LinkedIn and book links for Alla Weinberg. Leave us your thoughts, questions, and comments, and discover more about how we may help you.
Today, we have the pleasure of conversing with Alexsandro Siedschlag (Alex), a safety leadership coach, human factors specialist, safety differently enthusiast, and friend of Safety Collaborations.
In this episode, we continue our exploration of the Return on Investment (ROI) of leadership and safety coaching, examining the lenses we should use to measure its effectiveness, the lagging indicators to avoid, and the overall impact of coaching interventions.
Throughout the conversation, we uncover the unique nuances of coaching in high-risk industries and explore strategies for achieving meaningful and sustainable improvements.
Highlights:
📌 Gain insights from Alexsandro Siedschlag, a highly respected professional in safety leadership and human factors.
📌 Discover effective strategies for measuring the ROI of coaching in leadership and safety contexts.
📌 Learn to identify key indicators for success and understand common pitfalls to avoid during the coaching process.
📌 Hear real-world examples showcasing the transformative impact of coaching on organisational culture and safety outcomes.
📌 Get practical tips on cultivating a culture of continuous improvement and excellence in high-risk environments.
Take advantage of this opportunity to learn from a leading expert and gain practical strategies to apply in your organisation. Listen now and transform your approach to leadership and safety.
Click 👉 www.safetycollaborations.com/E070 for the full show notes and Alex’s LinkedIn details. Leave us your thoughts, questions, and comments, and discover more about how we may help you.
In this episode, we're sitting down with Callum Kerr, a passionate safety leader who's made the leap from policing to health and safety.
Callum's journey is all about inspiration, resilience, and respect—three values that have shaped his approach to safety leadership. He's here to share how these values can transform how we think about safety in our organisations.
We'll discuss the challenges he's faced, the lessons he's learned, and how his personal experiences have fuelled his commitment to making safety more than a buzzword.
Expect to hear about the power of influence in driving a safety-first mindset, the role of respect in building trust and communication, and why real-world stories are so crucial in shaping a proactive safety culture.
Whether you're a safety professional, a leader in a high-risk industry, or someone who cares about creating safer workplaces, this podcast is for you.
We're not just talking about safety—we're sharing the stories that inspire change and make a real impact. So settle in and join us as we dive into safety stories from the field.
Click 👉 www.safetycollaborations.com/E071 for the full show notes and Callum's LinkedIn details. Leave us your thoughts, questions, and comments, and discover more about how we may help you.
In this powerful episode, we sit down with Steven Kirby, a survivor of a life-changing workplace accident and a passionate advocate for mental well-being and safety in high-risk industries.
Steven shares his emotional journey from being a "man up" advocate to struggling with PTSD, depression, and anxiety after his accident. He opens up about the hidden mental health challenges that workers in high-risk industries face and how he turned his experience into a mission to improve workplace safety and mental well-being.
Join us as Steven discusses the critical role of communication in safety, the long-term impact of trauma, and why advocating for mental well-being in high-risk environments is crucial for creating safer, more supportive workplaces.
This episode is a must-listen for anyone committed to improving mental well-being and safety in high-risk industries.
Tune in for an emotional and insightful conversation that sheds light on the human side of workplace safety and mental health.
Click 👉 www.safetycollaborations.com/E072 for the full show notes and details on how to reach out to Steven through his website and LinkedIn. Leave us your thoughts, questions, and comments, and discover more about how we may help you.
In this episode, we explore the critical role of safety training in today's dynamic and high-risk work environments. Traditional training methods often fall short, feeling disconnected from real-world operations and failing to inspire lasting change.
That's where our innovative Pick'n'Mix workshops come in.
These workshops offer a fresh and flexible approach, allowing organisations to customise their safety training by selecting from a variety of topics that meet their unique challenges and needs.
We'll take a deep dive into the concept behind Pick'n'Mix workshops, highlighting how they not only ensure compliance but also contribute to creating a resilient safety culture.
By offering over 20 tailored modules, from foundational safety principles to advanced leadership training, these workshops can be crafted to address specific team challenges, whether you're dealing with communication breakdowns, leadership visibility issues, or a lack of understanding around the language of risk.
We also discuss how collaboration plays a pivotal role in making these workshops transformative.
By engaging teams in meaningful conversations and creating an environment where everyone shares experiences, organisations can bridge knowledge gaps, align on safety goals, and build a stronger, more cohesive team dynamic.
Whether delivered on-site, virtually, on one day or over an extended period, the Pick'n'Mix workshops provide the flexibility to fit into busy operational schedules, ensuring that teams can continue learning without disrupting day-to-day productivity.
We'll also touch on how continued access to our learning hub after the sessions helps reinforce safety behaviours and keeps the conversation going long after the end of the workshop.
Join us as we break down how these workshops can revolutionise the way your team approaches safety, helping to create a culture where safety isn't just an obligation but a shared responsibility.
If you're ready to transform your organisation's safety culture with practical, engaging, and customisable training, this episode is for you!
Click 👉 www.safetycollaborations.com/E073 for the full show notes and links. Leave us your thoughts, questions, and comments, and discover more about how we may help you.
In this episode, we explore how understanding personality is the key to unlocking intentional leadership and more meaningful interactions.
Join us for an insightful conversation with Lewis Senior, Co-founder and CEO of Equilibria and creator of the E-Colours tool, as we examine the power of personality diversity and its influence on leadership and team performance.
Discover how leaders can tap into the unique strengths and potential limiters of different personalities to make more conscious, deliberate decisions that drive success. Leaders can create a more inclusive, connected, and high-performing team culture by embracing personality diversity.
Lewis shares real-world examples of how intentional leadership, rooted in personality awareness, has transformed communication and safety in high-risk industries - and beyond.
Whether you're a leader seeking to elevate your approach or someone looking to live with greater purpose, this episode offers practical insights to help you lead with personality-driven intent.
Click 👉 www.safetycollaborations.com/E074 for the full show notes and links. Leave us your thoughts, questions, and comments, and discover more about how we may help you.
If you enjoyed this episode, please help us spread the word and leave a review on your preferred podcast player.
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