Dive into the complete episode list for Freight 360. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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Pub. Date
Title
Duration
22 Aug 2023
The Final Mile #5 You Gotta Use a TMS!
00:25:45
Ashish: “What insurance is needed for my brokerage business?” Joe: “When you see crazy rates like $1 to $1.50 per mile, do you still call and try to negotiate with a broker? Not only is it an insult, but I lose a lot of faith in the broker right then because they definitely don't care about me.” AJ: “Is anybody else getting 10 calls a day from dispatching companies? At what point is it considered harassment?” Eric: “I’m new and looking to get my broker authority. Do we have to have trucks and insurance?” Omar: “Do you think shippers should also help vet carriers, or does that responsibility fall exclusively on the brokers?” Gayden: “Broker here, do any of you use a digital template or form for building your log of transactions? As of right now, me and everyone in my company keeps notes by hand.”
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The Final Mile #6 Why Are Freight Brokers Unhappy?
00:31:19
Hunter: “Are freight agents allowed to work/contract with more than one broker at a time? So if Brokerage "A" does not want to move that load for whatever reason (such as extending credit, etc.), I can go with Brokerage "B"?”
Maysa: “I am looking to change our insurance company, Any recommendations for a good one?”
Lucky: “What causes unhappy sales reps? Been seeing a lot of posts about discontent sales reps at big 3PLs. What’s the attraction to join those places? And what causes you to want to leave?”
Wolf: “Trucker is sharing GPS location and timing as proof for detention. The receipt mentions the check-in time, but he is claiming 4 hours long line before checking in and seeking 5.5 hr detention. GPS data does not identify the truck. What's the best way to deal with this?”
Ed: “Does posting a load with different cities really increase your chances?”
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Episode 206: He Went from Zero to $25M in 2 Years (with Pardeep Singh of T3RA Logistics)
01:03:01
In this episode, we talk with Pardeep Singh who started T3RA Logistics in 2021 with no experience and no customers. He’s grown his brokerage to $25 Million in sales in just two years thanks to his hard work, amazing team, and some help from Freight 360. We talk about overcoming struggles, learning things the hard way, and the importance of strong relationships.
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Episode 207: Deconstructing Freight Rates (with Tamir Dov from DAT)
00:58:04
As freight brokers, we’re often running rates. This week, we explore the world of freight rates with Tamir Dov from DAT. We look at what goes into a listed rate, how rates are forecasted, and what exactly you are seeing when you run a rate on DAT RateView.
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Spivek: "If a reefer load is damaged due to temperature issues, does my customer file on my bond, and then I need to file a claim with my carrier's insurance? Or can my customer directly file against the carrier's insurance?"
Mike: “What is a TONU charge currently?”
Deltric: “How do you get your shot as a freight broker if you don’t have a book of business?”
Party: “What do you expect LTL to look like going to Florida the next couple of weeks?”
Slim: “Can someone explain this to me? Carrier shows 5 trucks on SAFER, they claim to have 100+, GoHighway verifies those trucks but warns that they are potentially uninsured.”
Karl: "What are the standard quick pay terms for a carrier today?"
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Episode 208: Bulk Freight 101 (with Jared Flinn from Bulkloads.com)
00:58:48
Bulk freight is way different from traditional van, reefer, or flatbed freight. That's especially true for freight brokers. The way you prospect shippers and manage carriers is vastly different. Join us as we talk with Jared Flinn from Bulkloads.com about the ins and outs of the bulk freight market.
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Episode 210: Shipping Pumpkins & Apples (with Jeff Lair of Produce Bluebook)
00:47:38
Join us as we talk with Jeff Lair from Produce Bluebook in a discussion about the seasonality of pumpkins and apples as well as prospecting tips for freight brokers when working with seasonal commodities.
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Episode 209: A Day in the Life of a Freight Broker
00:50:24
What does a freight broker do? How do they start and end each day, and what happens throughout that day? We’re taking you through a day in the life of a freight broker in this episode!
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The Final Mile #9 Standard Pricing for Freight Brokers & More
00:27:09
David: “How can I get into the dispatching side of the business?”
Chris: As a broker, how do you go about finding consistent customers?”
Gabriela: I’m thinking about hiring a driver for my company, how should I pay them? Is it per mile, a percentage, per hour?”
Prince: “Can I get help with industry standard rates/pricing sheet for a direct customer? Client wants to know what our prices are?”
Rnich2020: “What should I do if a carrier shows up a day early multiple times, causing issues with the delivery? The customer wants a rate reduction because the delivery involves a crane appointment and they are throwing the entire day’s schedule off.”
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Episode 211: Selling as a Freight Broker vs. as a Motor Carrier
00:51:28
What’s the difference between selling freight shipping services as a freight broker versus as a motor carrier? There’s pros and cons to each, and we’re breaking down the similarities and differences in each entity in this week’s episode.
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Episode 212: Fighting Freight Fraud (with Michael Caney of Highway)
01:01:32
Double brokering and fraud are no joke in the freight industry, and we just wrapped up a week in Washington D.C. meeting with members of Congress and the FMCSA about these issues. In this episode, Michael Caney of Highway joins us to talk about combating fraud in the freight broker industry and what Highway is doing to help.
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Freight brokers can have varying salaries, commission splits, and complex compensation packages. No one knows the compensation beast better than Beth Carroll, who's helped over 300 freight brokerages and logistics companies develop their unique plans. Listen in as we talk varying metrics and considerations when developing a compensation plan for your freight brokerage
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Episode 214: What We Love and Hate About Freight Brokering
00:49:44
What’s it like to be a freight broker? What do we love about it and what do we hate about it? Listen in as Nate and Ben talk through the pros and cons of working in the freight broker industry.
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It takes more than just getting shippers to be a successful freight broker. Building a strong carrier network makes the best freight brokers succeed. In this episode, we’ll give you some actionable tips that will help you build and refine your carrier network.
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Episode 216: Using AI to Prevent Fraud (with Satish Maripuri of DAT)
00:51:06
We know that fraud in the freight broker world has reached an all-time high. This week, we’re joined by Satish Maripuri. He is the CEO & President of DAT Freight & Analytics as well as a Group Executive at Roper Technologies. We uncover the recent changes to DAT’s system and some exciting upcoming technology that helps brokers make informed decisions when hiring a carrier, protects their data, and much more.
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What’s the best freight broker sales pitch? There’s a lot of selling points we can use as freight brokers, and we’ve got a full episode breaking them down for you.
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For freight brokers, cold calling and prospecting is the key to growing your book of business. You’ve got to know the right questions to ask and how to ask them. Listen in as we cover some great prospecting questions to ask shippers.
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It’s peak season, which means a higher demand for various commodities and tighter capacity in certain markets. This year might not be like previous peak seasons, but we’re still here to talk about the impacts of shipping during the holiday season and recap a little of 2023.
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Episode 220: Freight Broker Insurance (Round 2 with Cameron Pechia)
00:55:46
We’re talking freight broker insurance with Cameron Pechia on this episode. From general liability to contingent cargo, we break everything down from the newbie level to advanced freight brokers.
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Episode 221: Produce Season in FL, TX, & AZ (with Jef Lair of Produce Blue Book)
00:57:21
On this episode, we’re joined by Jeff Lair from Produce Blue Book as we explore the current and upcoming produce markets in Florida, Texas, and Arizona.
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Episode 222: Cargo Theft & Hostage Loads (with Sal Marino and Keith Lewis of CargoNet)
01:03:04
On this episode, we’re joined by Sal Marino and Keith Lewis of CargoNet to discuss cargo theft and hostage loads. You’ll learn some wild stats and get tips on what to do if this happens to you.
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With all of the debate on social media about freight broker margins, we’re breaking it all down in detail on this week’s episode. We talk about the myths and the truths surrounding freight broker margins as well as what we personally experience.
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Reflecting on Freight: Diving into Industry Challenges and Insights From This Year | Episode 224
00:50:51
As the year winds down, we're taking a moment to reflect on the twists and turns of the freight industry, and let's not forget, the thrill of football season. From the Buffalo Bills' playoff hopes to the future of Bill Belichick with the Patriots, we've got the sports scoop that will keep your adrenaline pumping. But it's not all touchdowns and field goals; we also delve into how the warm holiday weather has been shaking up logistics, and why nurturing customer relations is key to sailing smoothly through the freight market waves.
This episode isn't just about looking back; it's about gearing up for what's ahead. We'll unpack the tug-of-war between spot and contract rates in the freight market with the help of our upcoming guest, Ken Adamo, who's set to share a forecast of the 2024 market. Tiger Woods memes might give us a chuckle, but it's the serious business of analytics tools and 'paper rates' that could make or break your profitability. And if that's not enough, we'll reveal why diversifying your book of business isn't just smart – it's essential for weathering any market storm.
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Double Brokering, Carrier Invoicing, and Building Success | The Final Mile #24
00:27:40
Prepare to navigate the murky waters of logistics with us, as industry expert Ben pulls back the curtain on the notorious practice of double brokering. Ben, armed with ten years of experience, distinguishes the fine line between co-brokering and double brokering, unraveling the legal and ethical safeguards that can protect your business. We’ll also tackle the nuanced world of carrier invoicing, where the rules are written in the federal register but the drama unfolds in real-world scenarios. Whether you're a broker looking for smoother business operations or a carrier aiming to understand the complex billing landscape, this episode is your compass.
When cargo claims turn into nightmarish mazes, we reflect on personal stories from the front lines, including a stolen load that put our problem-solving skills to the test. We explore how maintaining customer trust can sometimes mean absorbing financial hits and share insights on how to handle the delicate dance of claim denials. Beyond the transactions, we discuss the profound impact of human connections in our industry and the growth that springs from them. It's not all work, though – we cheer for the Buffalo Bills, infusing our session with a spirit of optimism and community. Join us for a deep dive into the heart of logistics, where every challenge is a chance for growth and every relationship is a step towards success.
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Conquering Insurance Hurdles and Spot Market Strategies for Freight Brokers | Final Mile #25
00:22:17
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
What insurance do freight brokers need?
How do freight brokers quote lanes?
Should I quit being a freight broker?
How much does a freight broker bond cost?
How much can a freight broker agent make in the first month?
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Ken Adamo's Deep Dive into Broker Margins and Trucking Analytics | Episode 225
00:57:55
In this episode of Freight 360, we start 2024 with Ken Adamo, Chief of Analytics at DAT Freight and Analytics, discussing freight rates and the complexities of broker margins. Ken provides valuable insights into the analytics of trucking operations, highlighting the importance of overarching data in understanding broker margins. We also explore shipper strategies and their impact on carrier relations and industry recovery.
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Carrier Vetting for Freight Brokerage Success | Episode 226
00:55:51
On this episode, we're talking carrier vetting. How do freight brokers research carriers to determine the best carriers to use? What should you look for, and what tools can you use to do the job? We'll break it all down on this episode!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Dealing with double brokers as a freight broker
Dealing with double brokers as a motor carrier
How many calls does it take to get a customer?
Freight broker employment benefits
What to do when carriers want more money and customers want to pay less
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This episode offers an exhilarating mix of NFL highlights and freight market strategies, beginning with the Buffalo Bills' victory over the Pittsburgh Steelers and setting high stakes for the Bills vs. Chiefs game. We then dive into how winter weather impacts the logistics industry, from adapting to icy roads and delays to dealing with regional challenges in transportation. We wrap up with insights on how natural disasters affect the trucking industry, offering strategies for freight brokers to optimize profits.
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Freight Broker Prospecting and Sales Tips | Final Mile #27
00:29:26
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
When to start prospecting
How to sell in the spot market
Requirements for a sprinter van company
Prospecting freight forwarders
Factoring company requirements
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Lane Pricing and Negotiation Strategies in Freight Brokerage | Episode 228
00:57:35
In this episode, we dive into the world of freight brokerage, blending insights and personal stories to equip you with essential industry tools, including strategies for successful lane pricing and negotiations. We explore the factors influencing freight rates and capacity, using analogies and situational awareness to navigate the complexities of the spot market and the art of negotiating truck rates. Beyond just business tactics, we emphasize the importance of passion, relationship-building, and a positive mindset in achieving success and providing exceptional service in the freight industry.
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Motor Carrier Deception, Hazmat Hauling, and 1099 Tax Tactics | Final Mile #28
00:25:20
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Burner MCs
Highway vs Carrier 411
Produce Claims
HazMat Loads
1099 Taxes
Customer TMS Platforms
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Carrier Cancellations, Rate Deductions, and Embracing New Challenges | Final Mile #29
00:28:18
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Carrier Cancels on a Load
Deducting Money from a Carrier
Verifying Carrier Identity
Getting Bored in Brokerage
Damages at Delivery
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Nate lost a bet and wears a Chiefs jersey, we talk about the UPS and Coyote problems, and most importantly we crack open the nut of LTL as it pertains to freight brokers. In this episode, you'll learn the basics of LTL, how it compares to full truckload, how it's priced, and how those pallets actually get from origin to destination.
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Lessons Learned from Project Freight | Episode 230
00:52:42
Project freight can be a complex niche in the freight brokering industry. In this episode, we're sharing our stories and advise when it comes to quoting and managing projects for your customers.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Getting consistent loads
Non-competes
USPS loads
Freight broker training
Carriers with old trucks
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Freight claims are a pain in the butt. Period. The reality is that they are part of freight brokering so we're taking this episode to talk about the claims process and how to best manage it. We tell some stories and finish off with tip to prevent claims. Enjoy!
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Part-Time Freight Brokering, Load Board Comparisons, & More | Final Mile #31
00:24:16
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Detention Pay
Part-time Brokering
Load Board Comparisons
Commission Plans
Outsourced Cold Calling
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Ever wondered how to build a freight brokering empire with a side of hot chicken? Join me and my fellow broker Ben as we blend anecdotes, strategies, and a bit of sports talk to reveal the secrets of winning clients and mastering sales, all spiced up with local culture from Nashville to Florida. We'll dive into the art of turning lukewarm leads into loyal customers, share the magic behind effective cold calls, and explore the seasonal swings of the shipping industry. Tune in for a light-hearted yet insightful session on elevating your sales game and growing in the freight world!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Paying Trucks After a Double Broker
Sourcing Dump Trucks
Market Shifts
US/Mexico Freight
Outsourced Cold Calling
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Future of Freight: Automation, AI, and Industry Transformation with Levity Co-Founder, Thilo Huellmann | Episode 233
00:57:51
In our latest episode, Thilo Huellmann , the Co-founder of Levity, shares how automation is revolutionizing the freight industry, from automating mundane email management to enhancing efficiency with advanced data extraction and real-time inbox integration. This innovation not only allows freight brokers to concentrate on building stronger relationships but also transforms customer emails into accurate quotes rapidly, thanks to integrations with DAT and Greenscreens APIs. As we explore Levity's AI system, we uncover its role in redefining the booking process through seamless TMS platform integration, highlighting a future where AI empowers professionals to drive revenue and innovation in a transforming industry.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
TMS & CRM Integration
Why Double Brokering Happens
How Many Leads Does a Pipeline Need?
Account Manager Commissions
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Dive into the dynamic world of the freight industry with our latest insights on market trends, legislative changes, and a tribute to the heroics on the road, including a semi-truck driver's dramatic rescue. We cover everything from mastering sales techniques and navigating market fluctuations to enhancing communication skills for successful freight sales. Join us to sharpen your skills and stay ahead in the fast-evolving logistics landscape.
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Credit Mastery & Strategies for Selling a Freight Brokerage | Final Mile #34
00:27:02
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
How Credit Impacts a Freight Broker’s Relationship with Carriers
How to Sell a Freight Brokerage
Shippers Liability to Pay Freight Invoices
Do You Need Contingent Cargo Insurance?
How Freight Brokers Find Prospect Shippers
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Preventing Freight Fraud with Quikskope | Episode 235
01:02:50
Join us as we talk with Mike Fullam and Ed Mangino, the founders of Quikskope, a revolutionary tool for freight brokers to prevent fraud and cargo theft. With years of experiences as freight brokers, they understand the problem with knowing how to verify a carrier's identity at shipment pickups and deliveries. This tool is a game changer.
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Surety Bonds, Teams, Claims, and Building a Professional Image | Final Mile #35
00:20:18
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Team Settings in Freight Brokering
General Freight Claims
How Freight Broker Surety Bond Works
Freight Broker Websites
Blind Shipments
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New Carriers, Canadian Freight, and Load Board Tactics | Final Mile #36
00:19:47
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Working with New Carriers
Brokering Freight in Canada
Duplicate Load Board Posts
Fees on Carrier Advances
Sylectus Load Board
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Seasonal Produce for Freight Brokers | Episode 236
00:51:23
Unlock the secrets of the produce industry with expert Jeff Lair from Blue Book Services as we slice into the utility of their "Know Your Commodity" tool. This episode is bursting with industry knowledge, from the competitive world of freight brokerage to the perennial charm of asparagus. Whether you're a veteran in the logistics game or new to the fragrant fields of fresh produce, our conversation is packed with fresh perspectives and juicy details that will keep you engaged and informed.
Feel the excitement of the Players Championship as we recap Scottie Scheffler's masterful victory, which parallels the strategic moves freight brokers must make to stay ahead in their field. Ben's personal tales from the TQL trenches offer a glimpse into the hustle of securing year-round business, and together with Jeff, we navigate the shifting seasons of tomato availability, from Florida's January start to the robust imports from Mexico. It's a lesson in adaptability and knowing the terrain of your trade.
Finally, we plant ourselves firmly in the tangled logistics of asparagus, from its quirky effects on some consumers to the intricate considerations needed for its transportation. This episode isn't just about the produce; it's about building robust connections and understanding market dynamics to boost your business.
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Ever wondered how a freight broker navigates the choppy waters of rate negotiation and relationship building? Buckle up as we take you through the ins and outs of freight brokerage, starting with the bedrock principles that every professional, rookie or veteran, should know. Embark on a journey with us as we recount tales from the trenches, including a personal story of an Airbnb mishap that's as much about adaptability as it is about logistics.
This episode isn't just theory; it's packed with real-world implications, highlighted by the recent Baltimore bridge collapse and its ripple effects on trade. From agricultural deliveries in the midst of planting season to the automotive industry's logistics gymnastics, we dissect the impact on the freight landscape and ponder alternate routes to keep the wheels of commerce turning. Plus, we don't shy away from tackling the Buffalo Bills' stadium saga or the complexities surrounding Shohei Otani's interpreter – because where else can you get the skinny on PSLs and sports gambling all in one place?
Finally, we zero in on the nitty-gritty of securing success in the freight industry. It's all about negotiation finesse, the strategic use of CRM tools, and why sometimes, it's the sheer hustle that sets you apart from the pack. Through live negotiation scenarios and firsthand experiences, we offer insider strategies to boost your brokerage prowess. Whether you're looking to sharpen your skills or simply curious about the high-stakes world of freight, there's a seat at the table for you. So plug in, and let's navigate these industry currents together.
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TONU Fees, Quick Quoting, and Specialized Freight Solutions
00:18:27
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
TONUs
How fast to quote
Specialized trailers
HazMat training
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Building Customer Relationships in Freight Brokerage | Episode 238
00:46:57
Ever found yourself wondering how to spin an Easter egg hunt tale into a lesson on customer relationships? Join us on Freight 360 where we transition from recounting personal Easter anecdotes to the strategies that underpin successful freight brokerage businesses. Amid tales of family fun and basking in the Florida sun, we also cover the bases of current sports festivities – from the crack of the bat in the new baseball season to the swoosh of the net in NCAA March Madness. And for the golf enthusiasts out there, we've got the Masters just around the corner. It's not all play though; we navigate through the choppy waters of the shipping industry, contemplating the effects of port closures and the intricacies of maritime law.
Building trust with clients is much like finding the golden egg; it takes strategy and understanding. We'll guide you through the maze of securing spot loads and transforming them into long-term, lucrative partnerships. By becoming the go-to broker through consistent follow-ups and reliability, you'll ensure your clients never have to second-guess their choices. We'll also pick apart the complexities of customer environments and how tailoring your services to meet their unique challenges can help you stand out in the commoditized transportation and logistics marketplace.
Finally, we tap into the art of conversation, sharing why mastering small talk can be your hidden superpower in both business and personal growth. We'll reveal how embracing discomfort leads to significant strides in your professional journey and discuss the importance of feedback not just for our own growth, but also for the evolution of our podcast. So tune in, engage, and let's accelerate your path from being a novice to steering the ship of a thriving brokerage business together.
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Load Posting, Carrier Vetting, and Co-Brokering in Freight Brokering | Final Mile #38
00:22:04
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Posting a Load on Loadboards
Tracking Software
Co-brokering
Carrier Vetting
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What Does a Freight Broker Do in a Week? | Episode 239
00:55:23
Dive into the life of a freight broker, where orchestrating daily tasks and strategizing becomes an art, akin to conducting an orchestra. We'll explore everything from the nuances of starting a brokerage and leveraging an early bird approach for success, to the excitement of merging logistics passion with major sports events like the Masters golf tournament. Along the journey, learn the importance of prioritizing, effective problem-solving, and building a robust network, all while navigating the thrilling world of freight brokering.
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Freight Broker Reading List, Insurance, Tanker Transport & Small Shipments | Final Mile #39
00:17:33
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Books for Freight Brokers
Freight Broker Insurance Policies
Questions for Tanker Loads
Moving Small Shipments
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How to Leverage Co-Broker Agreements in Freight | Episode 240
00:55:28
In this episode, we look into the freight industry's complexities, clarifying the terms co-brokering and double brokering, while exploring their market impacts and discussing the broader dynamics, including a critical look at industry leaders and a playful analysis of conspiracy theories following a ship accident investigated by the FBI. We also connect the dots between the precision required in freight brokering and strategies seen in sports, referencing O.J. Simpson's legacy and Scotty Scheffler's performance at The Masters. Wrapping up, we focus on managing risks in co-brokering, emphasizing transparency and trust to protect customer relationships and comply with FMCSA regulations.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
How Rates Are Set
Prospecting and Talking to Shippers
Building Carrier Relationships
Using LinkedIn
Freight Broker CRMs
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How Freight Brokers Negotiate in a Down Market | Episode 241
00:57:21
Join us on a podcast journey as we explore the intersection of success in sports and business, starting with a look at Scottie Scheffler's rise in golf, emphasizing his life philosophy of prioritizing faith and family. We then apply his balanced approach to the freight industry, discussing how maintaining a calm demeanor can be crucial in business. We also delve into the FTC's latest ruling on non-compete clauses and its impact on business strategies, particularly in navigating tough economic conditions. Lastly, we discuss building strong relationships in the freight brokerage industry, focusing on the importance of trust and communication in forging successful partnerships.
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Non-competes & Freight Broker Financial Liability | Final Mile #41
00:24:08
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Non-compete ruling by the FTC
Collecting freight documents after delivery
Financial liability for W2 freight brokers
Becoming a freight agent
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Sales Funnel Management for Freight Brokers | Episode 242
01:02:03
In our latest podcast episode, we dig into key insights for freight brokers navigating the complex landscape of sales funnels. We explore market trends, sales strategies, and client relationship management, starting with a deep dive into factors that impact freight rates and strategies to remain resilient amid market shifts. Ben and Nate share proven tactics like structured meetings and strategic follow-ups that foster deep client engagement and drive sales. The episode culminates with veteran advice on managing the seasonal trends of shipping and building enduring client relationships to propel your freight brokerage business forward.
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Finding Shippers, Insurance Insights, and Broker Training | Final Mile #42
00:20:14
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
How to find shippers
Insurance for excluded commodities
Freight broker education
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In this episode of our podcast, Jeff Lair from Produce Blue Book returns for an appearance to offer his expert insights into the produce supply chain, focusing on the seasonal nuances of commodities like broccoli, peaches, and pears. We dive into the impact of AI and provide a detailed analysis of the produce supply chain. Jeff also shares essential tips on freight brokerage, the benefits of Produce Blue Book's resources for credit monitoring and lead generation, and strategies for handling temperature-sensitive shipments. Throughout the episode, we also touch on current sports highlights and the challenges of adapting to new software, making this a comprehensive guide for thriving in the world of produce for freight brokers.
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Do Motor Carriers Need Freight Brokers? | Final Mile #43
00:30:31
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
International Shipments for Freight Brokers
Do Carriers Need Freight Brokers?
Cold Calling Success Rates
Hot Shot Shipping
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Legal Double Brokering for Freight Brokers!? | Final Mile #44
00:25:12
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Double Brokering vs Co-Brokering
Brokers working with other brokers
Brokers with trucks
Pricing based on load weight
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Join us for an in-depth exploration of the freight brokering landscape, focusing on the Federal Motor Carrier Safety Administration's (FMCSA) mission and the critical role brokers play in vetting carriers. We'll dive into the intricacies of DOT week and discuss the importance of the Safety Measurement System (SMS) and Compliance, Safety, and Accountability (CSA) scores in assessing carrier reliability. Through personal stories and feedback, discover the art of rapport-building in sales conversations and how it fosters successful industry relationships. We'll also touch on vehicle maintenance, offer valuable insights, and strategies for managing carrier compliance. This episode is a must-listen!
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Join us as Mike Schember and Brad Berlin from FreightClaims.com unveil their revolutionary three-step wizard for managing freight claims. Utilizing AI and OCR technology, they transform this critical but often complex process into something much more manageable. Tune in to discover the intricacies of freight claims, from legalities and insurance to the pivotal role brokers play in ensuring smooth logistics operations. Whether you’re a seasoned professional or new to the industry, this episode offers invaluable insights and a fresh perspective on freight claims management.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Freight Broker Bond vs Trust
Zoominfo and Lead Generation Tools
Pros and Cons of Drayage
Who to Cold Call (Which Job Titles)
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Covering the First Load with a new Shipper | Episode 246
01:02:27
Ever wondered how to find reliable carriers when traditional methods fall short? In this episode of the Freight 360 podcast, we’re not just sharing tips; we're offering actionable strategies that will revolutionize your freight brokerage approach. From prospecting and carrier sourcing to setting realistic client expectations, we’re covering all the bases to ensure you’re equipped to handle the toughest loads and build lasting client relationships.
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Carrier Goes Out of Business While In-Transit! | Final Mile #46
00:29:42
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Registering a freight brokerage in multiple states
Websites for freight brokers to bid on loads
What to do if a carriers goes out of business while in transit
Paying detention at “first come, first serve” facilities
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Keys to Building a Successful Freight Brokerage | Episode 247
01:02:57
Can you imagine launching a successful freight brokerage from scratch? This episode of Freight 360 is your ultimate guide, packed with actionable insights on everything from securing your first customers to building rock-solid relationships with carriers.
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This is How You Get Customers as a Freight Broker! | Final Mile 47
00:19:59
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
What kinds of shippers do freight brokers prospect?
Building a carrier network as a new broker
Double broker signs
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Have you ever wondered what it's really like to be in your first year as a new freight broker? This week, we're interviewing a new freight broker to see what it's really like to get in the trenches and do the job!
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Cold Calling, High Value Shipments, & More | Final Mile 48
00:44:27
Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss:
How to get produce shippers
What happens when insurance lapses?
Insuring high value cargo
Do freight agents need an LLC?
Battling cold calling struggles
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Produce Transportation with Blue Book Services | Episode 249
00:55:46
Ready to master the logistics of produce transportation and uncover the intricacies of freight brokerage? Join us on Freight 360 as we sit down with Jeff Lair from Produce Blue Book to explore the world of produce commodities. We kick things off by discussing the recent heat waves in Chicago and Buffalo and then shift gears to recap the U.S. Open at Pinehurst Course No. 2, where we highlight the stellar performances of Rory McIlroy and Bryson DeChambeau. Our personal anecdotes about playing the challenging greens of Pinehurst and the mandatory caddy requirement for Course No. 2 offer a fun and relatable glimpse into the golfing world.
Freight broker liability takes center stage as we dissect a recent trial that exposed significant risks tied to inexperienced drivers and safety violations. Jeff shares insights on a massive warehouse fraud operation involving 15 fake LLCs in Peoria, Arizona, revealing the critical importance of accurate tracking in freight brokerage. We also discuss a real-world example of a GPS tracking error corrected by Quikskope's verification tools, emphasizing the tools and strategies essential for maintaining integrity in logistics. As we move into the peak "dads and grads" season, the logistics of the sweet corn market become a focal point, underscoring its role in summer celebrations and the meticulous planning required to keep produce fresh.
The episode culminates with a deep dive into the seasonal dynamics of sweet corn and watermelon transportation, offering practical tips on maintaining their quality during shipping. We explore the year-round availability of domestic corn and how brokers can leverage these opportunities to build stronger business relationships. Jeff enlightens us on the crucial pre-cooling and storage methods needed to prevent damage and claims, especially during the bustling watermelon season. Whether you're a broker, carrier, or just curious about the produce industry, this episode is loaded with actionable insights and expert advice to help you navigate the complex world of produce logistics. Don't miss out on this informative and engaging discussion!
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Transform Your Sales Conversations & Handle Payment Disputes | Final Mile 49
00:36:02
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Book and Podcast Recommendations for Freight Brokers
Handling Objections
Reefer LTL
Hostage Loads
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Cybersecurity Insights for the Freight Industry (with Erika Voss of DAT) | Episode 250
01:06:36
Ever wondered how cybersecurity intersects with the logistics and freight industry? Discover these critical insights in our 250th milestone episode of Freight 360, featuring an exceptional guest, Erika Voss from DAT. Erika takes us through her unique career journey from physical security and emergency management to championing cybersecurity in the freight world. We share tips to protect you and your brokerage from cyber threats as well, so this is a great listen!
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Selling & Success in Freight Brokerage | Final Mile 50
00:23:49
Nate, Ben, & Stephen answer your freight brokering questions and discuss:
Tips to Succeed in Freight Brokering
How to Find Leads
How to Get a Shipper on the Phone
Changes in How Money Moves
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Managing margins in freight brokerage is no small feat. We'll discuss the strategies to balance shipper and carrier needs, the nuances of carrier pricing, and the importance of maintaining healthy margins for financial stability. We offer practical tips on strategic timing in booking loads and effective negotiation tactics, all while underscoring the value of transparent pricing in building trust with customers. Tune in for a wealth of knowledge aimed at helping you foster a sustainable and successful business in the freight industry.
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Starting Out as a Freight Broker & Ethical Co-Brokering | Final Mile 51
00:20:34
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
TMS for New Freight Brokers
Verifying Carrier Identity
Co-Broker Contracts
Starting a Brokerage While Driving a Truck
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The BEST Freight Broker Tools of 2024 | Episode 252
01:09:30
It's 2024, and the freight broker world has evolved a TON in the recent years. With that change has come new products and tech tools to help us get the job done. Join us in this episode where we break down our favorite tools for freight brokers. From getting freight rates to preventing fraud, we've got you covered.
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Customer Credit Approval & Fraud Prevention in Freight Brokerage | Final Mile 52
00:21:36
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Credit Approval with a Factoring Company
How Fast Do Freight Brokers Make Money?
Back-Solicitation for Carriers
Signs of Double Brokering
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Creating & Using SOPs in Freight Brokerage | Episode 253
01:02:43
Leadership and growth take center stage in this episode. It's not just about what you do but how you show it. We underscore the importance of hands-on leadership, effective delegation, and the pivotal role of SOPs in building a resilient organization. Learn how to transition employees to self-reliance, leverage tools for training documentation, and prepare for unexpected events. From handling every task yourself to creating a self-sustaining company, we provide strategies for fostering a knowledgeable and independent team. Tune in for real-life examples and actionable insights on building a robust, self-sustaining organization that thrives, even when key personnel are absent.
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Auto Shipping, Sales Tactics, Leased-On Drivers, & More | Final Mile 53
00:26:36
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Car Hauling
Leverage When Booking Loads
Leaving Voicemails
Capital Requirements for Freight Brokers
Leased-On Drivers
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Global Maritime Shipping with Sal Mercogliano | Episode 254
01:06:43
Get ready for an in-depth look at global shipping logistics, where we compare the roles of merchant mariners to airline pilots and discuss the economic and technological shifts in the industry. From the evolution of container ownership to the impact of geopolitical events, Sal provides a comprehensive overview of the changes shaping modern shipping. We also touch on the long-term effects of COVID-19 on global supply chains and speculate on future trends, emphasizing the significant roles played by major U.S. ports. This episode is a must-listen for anyone keen on understanding the intricacies of global logistics and the freight industry.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
Freight Broker Follow Up
Verifying a Leased-On Driver
How Detention Works for Freight Brokers
How Many Loads Can a Freight Broker Move?
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss:
Submitting RFPs
Customers Falsely Committing Freight
Detention Approval
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