Fed Gov Today (FedGovToday.com)

This edition of Fed Gov Today is sponsored by Carahsoft and Hitachi Vantara.

The Fleet C4I and Readiness Department at Naval Information Warfare Center Atlantic is responsible for what it calls three thrust areas. The Department lists cybersecurity; innovative culture; and high velocity learning as those three thrusts. Greg Lancaster, head of the Fleet C4I and Readiness Department, tells me more about his department, and its mission.

The Navy will use data to help it make arguments to Congress about which ships to decommission. ADM Daryl Caudle, Commander of US Fleet Forces Command, tells Defense News having that data could make the decommissioning process easier. Phil Fuster, Chief Revenue Officer at Hitachi Vantara Federal, says one of the biggest challenges he heard about from military leaders at Sea-Air-Space is managing mission data.

The Coast Guard Cutter Polar Star is headed to Phase III of its Service Life Extension Project. The Guard lists the Polar Star as one of its ships operating in the Pacific Area. VADM Andrew Tiongson, Commander of the Pacific Area and Commander of Defense Force West for the Coast Guard, discusses presence in his area of responsibility.

AFCEA International TechNet Cyber, May 2-4, 2023

Photo: VADM Andrew Tiongsen, USCG at Sea Air Space

This edition of Fed Gov Today is sponsored by SAIC.

The Air Force calls its Cloud One offering a multi-cloud, multi-vendor ecosystem. Cloud One hosts more than 100 applications. Maj. Andrew Beckman, Program Manager for Cloud One, introduces you to some of his team, and explains how Cloud One’s multi-cloud environment drives mission success for the Air Force. 

The Air Force’s multi-cloud environment is just one example of that approach in the federal government. More and more agencies are taking that approach for the reasons Major Beckman laid out. Bob Genter, president of the Defense and Civilian Sector of SAIC, says that approach works for several key reasons.

Most cloud practitioners refer to the cloud “journey” when they discuss the concept. Every agency is in a different place on that journey. Noell Rebellez, Federal lead for Cloud Services in the Office of the Chief Information Officer at the Department of Labor, updates you on where his agency is on its cloud journey, and where it’s going.

The Air Force is on the hunt for a new Chief Information Officer. Lauren Knausenberger will leave that job June 2nd. She’s been in that post since August 2020. Lauren is my guest for the entire show today, to discuss zero trust, the cloud, and her other priorities and achievements as she prepares to wind down her service as Air Force CIO.

Photo: Lauren Knausenberger, Department of the Air Force chief information officer, holds a communications and cyber all-call during a visit to Kadena Air Base, Japan, Oct. 3, 2022. Knausenberger toured the installations’ cyber infrastructure and spoke with personnel from the 18th Communications Squadron about their mission, equipment, innovation and capabilities in the region. (U.S. Air Force photo by Staff Sgt. Savannah L. Waters)

The House Oversight and Reform Committee will review the new edition of the Government Accountability Office’s High Risk List Wednesday. GAO publishes an updated list every two years; the newest list came out last Thursday. Michelle Sager, Managing Director for Strategic Issues at GAO, reviews what’s new about this year’s list.

The Coast Guard is expanding its cyber work, and the size of its cyber workforce. It’s growing its offensive cyber capabilities and building new paths for people to do that work. Rear Admiral Jay Vann, commander of Coast Guard Cyber Command, describes how his service is approaching that workforce challenge, and dealing with the unique cyber position the Guard occupies.

AFCEA International TechNet Cyber, May 2-4, 2023

Photo: Rear Admiral John “Jay” Vann, courtesy U.S. Coast Guard.

This edition of Fed Gov Today is sponsored by Interos and Carahsoft.

April is Supply Chain Integrity Month. The theme this year is “Supply Chain Risk Management: The Recipe for Resilience.” Devin Lynch, Director of Supply Chain and Technology Security in the Office of the National Cyber Director, wrote a blog post about the recipe, and joined me to dig deeper into it.

Federal agencies have a two-sided challenge with supply chain integrity. They’re working on internal-facing, and external-facing, supply chain issues. Jennifer Bisceglie, Chief Executive Officer of Interos, discussed how agencies can manage both at the same time.

Devin Lynch covered some of the ingredients in the “Recipe for Resilience” that forms the theme of Supply Chain Integrity Month. And he called out the Cybersecurity and Infrastructure Security Agency as one of ONCD’s partners in the effort. Jack Cable, senior technical advisor at CISA, helped me understand his agency’s role.

You’ve heard my guests talk about the role of the intelligence community in the integrity of the supply chain. Jeanette McMillian, Assistant Director of the Supply Chain and Cyber Directorate at the National Counterintelligence and Security Center in the Office of the Director of National Intelligence, reviewed what the IC has to offer the supply chain integrity effort.

Photo: Supply Chain Integrity Month graphic courtesy of CISA.

The National Cybersecurity Strategy is part of the Biden administration’s preparation for cyber attacks against the federal government and the private sector. Former Federal CIO Tony Scott, now CEO of Intrusion, calls them “cyber shocks” in a new presentation in collaboration with the IBM Center for the Business of Government and the National Academy of Public Administration. He joins me to talk about steps governments should take to prevent cyber shocks, and deal with them when they happen.

The Thrift Savings Plan has plans in place to analyze and treat potential risks to its operation and its participants. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, discusses how the TSP formulates and executes those plans, and how it decides which risks need the most attention.

AFCEA International TechNet Cyber, May 2-4, 2023

Photo: Thrift Savings Plan logo, courtesy Federal Retirement Thrift Investment Board

The Office of Personnel Management’s new data strategy includes four goals. OPM says those four goals will push the agency toward becoming “the nation’s premier employer and provider of human capital data.” Robert Shea, Chief Executive Officer of Gov Navigators and former Associate Director at the Office of Management Budget, tells you what to look for as OPM works to deliver on the strategy.

A deep transformation is coming for the Space Force, according to the Secretary of the Air Force. That transformation is necessary because of China’s priority in space. On Sunday’s episode of Fed Gov Today TV, the 26th Secretary of the Air Force, Frank Kendall, explained why he focused on space transformation at the recent Space Symposium. He also detailed his request to Congress to allow his service to start work on programs before funding is in place.

AFCEA International TechNet Cyber, May 2-4, 2023

Photo: Air Force Secretary Frank Kendall on Fed Gov Today TV, April 30, 2023

The Chief Information Officer of Space Systems Command, Col. Jennifer Krolikowski, says she’s “cautiously optimistic” about generative artificial intelligence. DefenseScoop reports military services are just one part of the government deciding how they want to use the technology. CDR Juliana Vida (USN ret.), chief strategy advisor at Splunk and former Deputy Chief Information Officer of the Navy, reviews how generative AI snuck up on people, and how tech leaders can stay ahead of the curve.

The Internal Revenue Service will get what it calls a “historic opportunity” to modernize its operations through the Inflation Reduction Act. The agency’s IRA Strategic Plan details what, and who, it will spend the money on. Danny Werfel, Commissioner of the IRS, tells you how many people he can hire, what they’ll do, and what technology the agency can transform with the IRA money.

Photo: IRS Commissioner Danny Werfel on Fed Gov Today TV, April 30, 2023

Today is day three of Public Service Recognition Week. Part of the observation of that week each year is the release of the finalists for Service to America Medals. Max Stier, President and CEO of the Partnership for Public Service, outlines what goes into choosing the finalists each year, and some of the great stories of the work this year’s finalists do.

The Defense Information Systems Agency says its big cybersecurity project is ready for prime time. The Director of DISA, Lieutenant General Robert Skinner, says his agency will scale Thunderdome after a successful prototyping phase. In this highlight of my exclusive conversation with General Skinner on this week’s Fed Gov Today TV show, he gave me an overview of Thunderdome.

The Defense Innovation Unit is spreading the word about what it can do - and can’t do - for the Defense Department and industry. It was doing just that at Tech Net Cyber last week. Johnson Wu, Cyber Commercial Executive for the Cyber Portfolio at DIU, explains why even though DIU has been around since 2015, there are still a lot of misconceptions about it.

Photo: Defense Innovation Unit headquarters; DIU photo.

The Defense Logistics Agency says its supplier base shrunk 22% between 2016 and 2022. DLA leadership released supply chain data at the Supply Chain Alliance Conference and Exhibition in Richmond earlier this month. Tara Murphy Dougherty, Chief Executive Officer of Govini and former Chief of Staff for Global Strategic Affairs in the Office of the Secretary of Defense, describes how data can help the department shore up its supply chain.

The Air Force will follow the zero trust strategy the Defense Department released recently. That strategy is supposed to be fully operational by 2027. Wanda Jones-Heath is the Principal Cyber Advisor of the Air Force. In a highlight of my exclusive conversation with her on this week’s Fed Gov Today TV show, I asked her about the factors that drive the evolution of the threat landscape.

The Secretary of the Air Force says his service, and the rest of the military, needs timely appropriations to deliver effectively on its mission. Frank Kendall explained why on Fed Gov Today TV last week; you can watch that episode on demand at FedGovToday.com. Before the House Armed Services Committee, Secretary Kendall, Air Force Chief of Staff Gen. C.Q. Brown, and Chief of Space Operations General Chance Saltzman answered a question from Committee Chairman Congressman Mike Rogers about the impact of a continuing resolution on the priorities the services laid out in the FY24 budget request.

Photo: Air Force Chief of Staff Gen. CQ Brown, Jr., Secretary of the Air Force Frank Kendall and Chief of Space Operations Gen. Chance Saltzman listen to opening comments while testifying before the House Armed Services Committee for the Department of the Air Force fiscal year 2024 budget request, Washington, D.C., April 27, 2023. (U.S. Air Force photo by Eric Dietrich)

The Inspector General’s office at the General Services Administration has a new look at the Transactional Data Reporting pilot on the Multiple Award Schedule. That new look finds more problems on top of the problems the IG office found before. Larry Allen, President of Allen Federal Business Partners, doesn’t think the problems the IG found are problems, and he explains why.

U.S. Special Operations Command is running some innovative programs to get special operators the equipment they need. Those programs come from SOCOM’s Science and Technology Directorate. Lisa Sanders is Director of Science and Technology at SOCOM. At SOF Week 2023, she told me about her directorate’s mission.

Photo: Francis Rose and Lisa Sanders at SOF Week 2023

The debt limit debate on Capitol Hill could have some impact for operations at federal agencies. Those implications for agencies could be somewhat familiar and different at the same time. Janice Haith, industry strategic advisor at Oracle and former Deputy Chief Information Officer of the Navy, tells you why, and how to prepare for it.

Operators across the government are using the Team Awareness Kit for a variety of situational awareness uses. Its program center says TAK is the “core of a suite of georeferenced imagery and communications tools that allow for scaled operational planning, data sharing, visualized elevation data, and target management.” Ryan McLean, Director of the TAK Program Center, explains what TAK, how it works, and how it exists as a unique entity inside the DoD ecosystem.

ACT-IAC Health Innovation Summit 23, Reston VA, June 8, 2023

Photo: TAK logo, courtesy of TAK.gov

Congress could find budget savings in federal agency software, according to a veteran of the Hill. He calls those contracts “software vampire squid.” Matt Cornelius, former Senior Professional Staff Member for the Senate Homeland Security and Governmental Affairs Committee and former Senior Technology and Cybersecurity Advisor at the Office of Management and Budget, writes about software licensing in FCW, and he tells you about legislation that could kill the squid.

Federal employees would all become at-will employees if two members of Congress get their way. The Public Service Reform Act would eliminate most of the ways federal employees have to appeal personnel decisions, too. Jeff Neal, former Chief Human Capital Officer at the Department of Homeland Security, explains the nuances of the bill and why he believes it would be bad for the federal workforce.

ACT-IAC Health Innovation Summit 23, Reston VA, June 8, 2023

Photo (L-R): Francis Rose, Jeff Neal on Government Matters

This podcast was recorded at GEOINT Symposium 2023, hosted by the US Geospatial Intelligence Foundation, in St. Louis, MO, May 22-23, 2023.

The theme of this year’s event is “From Maps To Metaverse.” Many of the discussions here focused on the metaverse. Christy Monaco, Vice President of Programs at the U.S. Geospatial Intelligence Foundation and former Chief Ventures Officer at the National Geospatial Intelligence Agency, explains how the Foundation decided on that theme.

NGA is exploring what it calls non-linear career paths to solidify recruitment and retention. Ian Zearfaus, Director of the Human Capital Advanced Capabilities Office at NGA, discusses how non-linear career paths benefit employees and the agency.

One of the panels here about the metaverse addressed bringing it to the geoint field. One of the panelists was the Deputy Chief Technology Officer at NGA, Christopher Johnson. I asked him how the practitioners on this panel define the metaverse.

ACT-IAC Health Innovation Summit 23, Reston VA, June 8, 2023

Photo (L-R): Francis Rose & Christopher Johnson at GEOINT 2023 (Fed Gov Today photo)

This podcast was recorded at GEOINT Symposium 2023, hosted by the US Geospatial Intelligence Foundation, in St. Louis, MO, May 22-23, 2023.

Technology isn’t the aspect of the metaverse government leaders are strategizing for. Personal privacy and personal security are important considerations for government leaders too. Dan Opstal, Acting Director of the National Civil Applications Center at the U-S Geological Survey, hosted a panel about privacy and security in the metaverse at GEOINT 2023. After that panel, he told me about the intersection of the metaverse with his job.

The Chief Information Officer at NGA is new to the job, but he’s not new to the agency. Mark Chatelain has only been the CIO there since February, but he’s been at NGA since before it was NGA. At GEOINT 2023, I asked him how his tenure there informs the way he leads the technology shop.

ACT-IAC Health Innovation Summit 23, Reston VA, June 8, 2023

Photo (L-R): Francis Rose & Mark Chatelain at GEOINT 2023 (Fed Gov Today photo)

The next evolution of FedRamp is here. A new blog post at FedRamp.gov is titled “Revision 5 Baselines Have Been Approved and Released.” Dave Wennergren, CEO of ACT-IAC & former Chief Information Officer of the Navy, former Deputy Defense Department CIO, and former assistant Deputy chief Management Officer at DOD, explains what the new guidelines mean, and what comes next for industry and agencies.

Agencies and other stakeholders have a new list of action items to make their digital modernization efforts work. David Powner, Executive Director of the Center for Data-Driven Policy at MITRE and former Director of IT Issues at the Government Accountability Office, writes about them with his colleague Nitin Naik, and he tells you what’s on the roadmap they’ve written, and how agencies can navigate it.

The Thrift Savings Plan is taking a page out of the President’s Management Agenda. It’s reshaping its customer experience organization to serve TSP participants better. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you why the FRTIB has unveiled its new Office of Participant Experience, and what it will do.

ACT-IAC Health Innovation Summit 23, Reston VA, June 8, 2023

Photo: David Powner testifies to the House Oversight and Reform subcommittee on Cybersecurity, Information Technology, and Government Innovation, May 10, 2023 (screen grab from committee site)

The intelligence community is moving to the cloud through its Commercial Cloud Enterprise. But one of the I-C’s leaders says the community doesn’t have a multi-cloud strategy. Bob Osborn, Chief Technology Officer for Global Governments for ServiceNow & former CIO of the National Nuclear Security Administration, describes what goes into a multi-cloud strategy, and how to make it work.

The United States has a “generational opportunity” to cooperate with partners. That opportunity exists in tech development and the defense industrial base, according to Bill Greenwalt, visiting senior fellow at the American Enterprise Institute; a founder of the Silicon Valley Defense Group; former deputy undersecretary of defense for industrial policy; and former senior staff member of the Senate Armed Services Committee. He and his co-author Tom Corben write about the generational opportunity, and Bill tells you how to make the most of that opportunity.

Federal agencies would buy software very differently under a bill in Congress. The “Strengthening Agency Management and Oversight of Software Assets Act” is under consideration in both the House and Senate. Mary Davie, President of Mary Davie Consulting, former assistant commissioner of the Office of Integrated Technology Services at the Federal Acquisition Service, and former Deputy Associate Administrator for the Mission Support Directorate at NASA, advises agencies about what they’ll have to prepare for if the bill becomes law.

ACT-IAC Health Innovation Summit 23, Reston VA, June 8, 2023

Photo: Mary Davie (NASA)

On the latest episode of the Innovation In Government television show from SOF Week, you learned about five pillars the Operator Relief Fund bases its help around for Special Operators. The pillars are sleep; alcohol; hormones; nutrients; and psychological. At SOF Week, I asked Derek Nadalini, Beneficiary Advocate for the Operator Relief Fund, how his group settled on those five pillars.

Defense department leaders say their supply chains are one of their most important priorities. A lot of the discussion focuses around the continuity of those supply chains, but capacity is becoming more important too, according to those leaders. Jerry McGinn, Executive Director of the Baroni Center for Government Contracting at George Mason University and former Acting Deputy Assistant Secretary of Defense for Manufacturing and Industrial Base, writes about the DIB in Breaking Defense, and tells you more about his prescription for the supply chain.

The Chief Information Officer of the United States says she is “super optimistic” about the potential of artificial intelligence for citizen experience. She describes a numbers game that could deliver big impact for citizens. Pam Isom, Founder and Chief Executive Officer of IsAdvice & Consulting, former Executive Director of the Artificial Intelligence and Technology Office, and former Deputy Chief Information Officer at the Energy Department, offers ideas to maximize that potential.

Photo: Francis Rose and Derek Nadalini at SOF Week, May 10, 2023

This edition of Fed Gov Today, featuring the ACT-IAC Health Innovation Summit 2023, is sponsored by Red Hat and Carahsoft.

Innovation is coming fast for health care providers all across the federal government, according to speakers at the Health Innovation Summit. The people who run the support infrastructure will benefit from innovation too. Ryan Dempsey Argentieri is Deputy Director of the Office of Technology at the Office of the National Coordinator for Health IT. At the Summit, I asked her if health innovation right now is mostly patient centric, or provider centric.

The work Ryan described is just some of the tactical work that’s going on at the agency level. Strategic opportunities will explode in health care IT in the coming years too. Ben Cushing, Chief Architect for Health and Life Sciences at Red Hat, and former Application Engineer at the National Institutes of Health, tells you what to look for in the coming months and years.

The Deputy Chief Information Officer at the Department of Health and Human Services is new to the agency, and to health IT, but she’s not new to the Federal government. Jennifer Wendel joined HHS recently from the FBI. At the Health Innovation Summit, she described her portfolio at HHS.

Photo: Speakers at the ACT-IAC Health Innovation Summit 2023 (L-R): Amanda Lienau, VA; Ryan Dempsey Argentieri, ONC; Col. Thomas Cantilina, DHA; Srini Iyer, Leidos (photo credit Ben Marglin via LinkedIn)

The nominee to become the next Commandant of the Marine Corps says technology is integral to preparing his service for the future fight. The Senate Armed Services Committee questioned Gen. Eric Smith, the current Assistant Commandant of the Marine Corps, at his confirmation hearing Tuesday. In this highlight of the hearing, the Chairman of the Committee, Sen. Jack Reed (D-RI) asks Gen. Smith about the Marine Corps’s tech posture. Gen. Smith also answers questions from the committee’s ranking member, Sen. Roger Wicker (R-MS).

The Department of Homeland Security and its components are looking at 32 startup companies and the technology they can deliver in critical areas. Those companies demonstrated what they can do at the Silicon Valley Innovation Program Demo Week 2023. Melissa Oh, Managing Director of the SVIP at DHS’s Science and Technology Directorate, tells you what her office took away from Demo Week, and what it will do next.

WATCH: “Innovation in Government from GEOINT” on demand

Photo: Gen. Eric Smith testifies to the Senate Armed Services Committee, June 13, 2023 (screen grab from committee web site)

The Department of Veterans Affairs is rolling out its new Workforce Dashboard. The agency has set a monthly update schedule for the dashboard. Tracey Therit, Chief Human Capital Officer at VA, tells you what the dashboard tracks, who its customers are, and what they can do with the information there. She also describes how the dashboard will continue to evolve over time.

Photo: Tracey Therit, Chief Human Capital Officer, Department of Veterans Affairs, at Senate Veterans Affairs Committee hearing “Strengthening Methods of Recruitment and Retention for VA’s Workforce”, March 22, 2023 (screengrab from committee web site)

The Department of Veterans Affairs and the IRS are two agencies dealing with backlogs for citizen services. The VA has a claims backlog in the Veterans Benefits Administration; the IRS has a backlog of tax returns. Paul Lawrence, former Undersecretary for Benefits at the Department of Veterans Affairs and his co-author Mark Abramson have a piece in Gov Exec titled “Helping Production Agencies Deliver.” They’re also co-authors of the book “Succeeding as a Political Executive: 50 Insights from Experience.” Paul explains how production agencies can get ahead of their workloads - and stay ahead.

Several Department of Homeland Security components are collaborating on vetting programs. One of the components involved is the Transportation Security Administration. Neal Latta, Assistant Administrator for Enrollment Services and Vetting Programs at TSA, discusses the technologies that are changing the vetting process, and how his agency is working with others inside DHS to deploy and maximize them.

Photo: Neal Latta, Assistant Administrator for Enrollment Services and Vetting Programs, TSA, testifies at a House Transportation and Maritime Security subcommittee hearing, May 10, 2023 (screengrab from committee web site)

The leader of the Cybersecurity and Infrastructure Security Agency, Jen Easterly, says her agency is “not tracking a significant impact against the civilian .gov enterprise” because of the MOVEit hack. But there is more CISA can do to help civilian agencies fight cyber attacks, according to Ron Sanders, the President and CEO of Publica Virtu; former Associate Director at OPM; and former Chief Human Capital Officer at the IRS, and the intelligence community. He’s writing about what CISA can do that it’s not in Gov Exec, and he tells you what steps he thinks CISA can - and should - take.

The revival of legislation that would bring back Schedule F has the spotlight on poor performers again. But some experts are leveraging that revival to talk about broader human capital management reform. Jenny Mattingley, Vice President of Government Affairs at the Partnership for Public Service and former Day 1 Impact Fellow at the Office of Management and Budget, reviews some possible points to watch for.

Three aviation crashes since 2015 have reshaped the way the U.S. military operates. One aircraft accident investigator has played a critical role in all three. Dave Clark, Air Safety Specialist and Aircraft Mishap Investigator for Naval Safety Command, and finalist for a Service to America medal from the Partnership for Public Service in the Career Achievement category, tells you about his office’s mission, and his work.

Photo: Dave Clark, courtesy of Partnership for Public Service

The Office of Management and Budget’s new cyber investment priorities for fiscal 2025 match the National Cybersecurity Strategy. Those priorities align with the Federal Zero Trust Strategy too. Karen Evans, Partner at KE & T Partners, Managing Director of the Cyber Readiness Institute, and former E-Gov Administrator at OMB, explains what’s in the priorities list for the federal government enterprise, and individual agencies.

The Defense Department could get $1 billion to fund hedge capabilities. The House Appropriations Committee has approved the fund in its version of the fiscal 2024 spending bill. Michael Brown, partner at Shield Capital and former Director of the Defense Innovation Unit, helped develop the fund’s concept while at DIU. He tells you why he believes it’s more important now than ever.

The Army is moving closer to replacing one of its core platforms. Five vendors are developing concept designs for the Optionally Manned Fighting Vehicle to replace the Bradley Fighting Vehicle. Mona Sehgal, Acting Director for Contracting and National Security Acquisitions at the Government Accountability Office, reviews what her team found in an in-depth look at the OMFV planning process.

Photo: Bradley Fighting Vehicle M2A4, photo courtesy of U.S. Army Acquisition Support Center

This edition of Fed Gov Today, from the Edge23 Security Summit in San Diego, is sponsored by Splunk and Carahsoft.

Civilian and military agencies across government are building systems to collaborate more closely with industry. One of the goals of most of these cells is to learn what’s possible from industry, instead of writing lists of requirements. Don Upson is Founder and Chairman of the Government Business Executive Forum, host of Edge 23. At the conference, I asked him if he thinks government leaders are hungry to learn about solutions from industry.

The White House’s Zero Trust Strategy is generating strategies at individual agencies. Some of the timelines in the White House strategy, and the agency strategies, mean those agencies are already in tactical mode on ZT. At Edge 23, I asked Bill Rowan, Vice President of Public Sector at Splunk, what tactical steps he sees agencies taking to deliver on those strategies.

A new list of artificial intelligence competencies from the Office of Personnel Management includes 44 general competencies and 14 technical competencies. OPM says agencies can “use the AI competencies to select, assess, and train AI talent as confirmed by a job analysis.” At Edge 23, I asked Jamie Holcombe, Chief Information Officer of the Patent and Trademark Office, what mature use of AI looks like in the federal government, and when he thinks that’s coming.

Photo: USPTO CIO Jamie Holcombe at Edge 23 in San Diego

This edition of Fed Gov Today, from the Edge23 Security Summit in San Diego, is sponsored by Okta and Carahsoft.

The motto of Edge 23 is “Managing Risk in Turbulent Times.” Zero trust is the primary driver of cyber policy and action in government right now. At Edge 23, Barry West, Founder and CEO of West Wing Advisory Services, and former Chief Information Officer at FEMA and the Commerce Department, tells you where else cyber leaders in government should focus beside zero trust.

Those zero trust strategies Barry West discussed include specific steps that agencies must take. To take those steps, government leaders are asking industry what tools they need to get the job done. At Edge 23, Jim Lambert, Area Vice President for Civilian at Okta, tells me what pieces agencies need to execute their strategies.

The Department of Homeland Security’s Burden Reduction Initiative is saving time and hassle for people who interact with the department and its components. The initiative is part of a broader customer experience effort at the agency. At Edge 23, Beth Cappello, Deputy Chief Information Officer at the Department of Homeland Security tells me about a milestone DHS has hit with the initiative.

Photo: DHS Deputy CIO Beth Cappello at Edge 23 in San Diego

This edition of Fed Gov Today, from the Edge23 Security Summit in San Diego, is sponsored by Hitachi Vantara Federal and Carahsoft.

The Computer Crime and Intellectual Property Section at the Justice Department is more than halfway through its third decade fighting cyber crime. It’s taken down some of the biggest dark web and cyber crime organizations in the world. Mick Stawasz is Deputy Chief for Computer Crime at CCIPS. At Edge23, I asked him how the threat landscape is changing.

You heard Mick Stawasz talk about the evolution of cyber crime, and what he and his team are doing to stay competitive. The key element, though, may not be technological. Phil Fuster is Chief Revenue Officer at Hitachi Vantara Federal. At Edge 23, I asked him what agencies should do to defend against cyber crime better.

The Federal Government Zero Trust Strategy includes deadlines for goals agencies have to meet by next September. The goals come out of the Zero Trust Maturity Model from the Cybersecurity and Infrastructure Security Agency. La Monte Yarborough is Chief Information Security Officer at the Department of Health and Human Services. At Edge23, I asked him about where HHS came from, and where it’s going, on its zero trust journey.

Photo: HHS CISO La Monte Yarborough at Edge 23 in San Diego

This edition of Fed Gov Today is sponsored by Eleven09 and Carahsoft.

The Coast Guard is running into some problems with its new Offshore Patrol Cutter program. Those problems are stacking up on top of some issues with the ships the new program will replace. Marie Mak, Director of Contracting and National Security Acquisitions Issues at the Government Accountability Office, took a close look, and testified about it on Capitol Hill. She tells you where the Guard is going wrong, and how to recover.

The Defense Department says it’s on track to hit its 2027 goal to implement its zero trust strategy. The Federal zero trust strategy has hard deadlines and goals for every agency too. At Edge 23, Kyle White, co-founder and Managing Partner of Eleven 09, tells me what he sees agencies are still trying to figure out about zero trust.

Representatives of the Science and Technology Directorate and the Cybersecurity and Infrastructure Security Agency at DHS are at the National Homeland Security Conference in Chicago this week. The leader of the S&T Directorate, Dimitri Kusnezov, writes on the S&T blog that he’ll speak about, and seek to learn about, Maritime Safety and Security; support for first responders; and artificial intelligence, among other topics. At Edge 23, I ask him how much of his job involves specific technologies, and how much involves the concepts around those technologies.

Photo: DHS’s Dimitri Kusnezov at Edge 23 in San Diego

The Internal Revenue Service will award a procurement worth up to $1.7 billion to modernize its Integrated Enterprise Portals platform. The agency says that platform “served over 11.4 billion page views to 660 million site visitors globally.” Richard Spires, principal at Richard A. Spires Consulting and former Chief Information Officer at the Department of Homeland Security and the Internal Revenue Service, tells you how the IRS can maximize the money it will spend on its modernization.

Richard’s first book: Success in the Technology Field
New book coming soon: Government Can Deliver

The National Treasury Employee Union will have a new leader soon. That transition will happen next month. Tony Reardon is the outgoing President of the National Treasury Employees Union. I asked him about the current state of the civil service and the employees that make it up, and what he sees ahead for his successor and other federal employee leaders.

Sexual harassment complaints are down 92% aboard research vessels the National Oceanic and Atmospheric Adminstration operates. NOAA’s Deputy Undersecretary for Operations, Benjamin Friedman, says that change required transforming “the whole operation and its culture.” Rear Admiral Nancy Hann, Director of NOAA’s Commissioned Corps and Director of the Office of Marine and Aviation Operations, is a finalist for a Service to America Medal in the Management Excellence category. She told me how she and the NOAA team built a structure, and a culture, that’s cutting the harassment numbers, and serving employees better.

Photo: NOAA’s RADM Nancy Hann (Image credit: NOAA/Lt. Kevin Doreums)

The Defense Department says it considers diversity a “strategic imperative”. But data seems to show diversity hasn’t changed much in the last decade. Brenda Farrell, Director of Defense Capabilities and Management at the Government Accountability Office, tells you what she looked at, and what she found, about diversity in DoD.

A network based at the National Cancer Institute has “changed the way national guidelines for cancer screening are established.” One of the leaders of that network is up for a Service to America Medal. "Rocky" Feuer is Chief of the Statistical Research and Applications Branch in the Surveillance Research Program at the National Cancer Institute at the National Institutes of Health. He’s a finalist for a Service To America Medal in the Volcker Career Achievement category. He reviews his career and work, and what’s ahead for him, and for cancer research.

The Thrift Savings Plan is celebrating year two of the implementation of its Converge system. It’s looking at metrics to gauge how the transition continues, and what it should do next. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, covers what those metrics are, and what year two of Converge will look like for TSP participants.

Photo: NIH’s Rocky Feuer (photo credit: Partnership for Public Service)

Scientists could save the earth from an object that’s coming at us from outer space thanks to a test NASA has done. The Double Asteroid Redirection Test team at NASA, called DART, has proven it can change the path of something coming toward earth by smashing a spacecraft into it. Brian Key is Program Manager, and Scott Bellamy is Mission Manager, in the Planetary Missions Program Office at the Marshall Space Flight Center at NASA. They’re finalists for a Service to America Medal in the Career Achievement category. They tell you how their team did its work, and what other organizations can learn from their success, even if they’re not in the space business.

Photo: Members of the DART team celebrate on Sept. 26, 2022, as images live-streamed from the spacecraft show it successfully impacted the asteroid Dimorphos, completing the world's first planetary defense test mission. (Credits: NASA/Johns Hopkins APL/Ed Whitman)

The next generation of the Army’s Project Convergence is scheduled for the beginning of next year. Federal News Network reports Project Convergence-4 will focus on battlefield scenarios. Lt. Gen. Jack Shanahan (USAF ret.), former director of the Joint Artificial Intelligence Center, tells you what really matters in AI research, and how a movie he watched recently sparked that thought.

The Air Force’s innovation arm has five new lines of effort in its third iteration. AFWERX says the goal of its effort is “expanding technology, talent, transition, and capabilities.” Mark Ingram, Chief Strategy Officer at the Air Force Research Laboratory’s Integrated Capabilities Directorate, and finalist for a Service to America Medal in the Emerging Leaders category, traces the history of AFWERX, and considers what the AFWERX of the future will look like.

Photo: Mark Ingram, courtesy U.S. Air Force

The Department of Veterans Affairs is moving to a new supply chain management solution. The agency’s solicitation has been on the street for a couple weeks now. Greg Giddens, Partner at Potomac Ridge Consulting and former Principal Executive Director of the Office of Acquisition, Logistics and Construction at VA, tells you what he sees in the solicitation, and what he reads between the lines.

The Department of Homeland Security is on a zero trust journey like the rest of the federal government. On the newest edition of Fed Gov Today TV, I ask the Chief Information Security Officer at DHS, Ken Bible, where his agency is on its journey.

2023 is the 45th anniversary of the Civil Service Reform Act that established the Senior Executive Service. Data about the SES shows some important trends. Max Stier, President and CEO of the Partnership for Public Service, tells what the data show, and what he thinks it means.

Photo: Ken Bible on Fed Gov Today TV, August 6, 2023.

The State Department’s “Tech for Life” initiative will give each employee her or his own phone number to connect to the department’s IT. The CIO at the State Department, Kelly Fletcher, says the department is running two pilot programs this summer. Karen Evans, Partner at KE&T Partners, and Managing Director of the Cyber Readiness Institute and former E-gov Administrator at OMB, and former Chief Information Officer at the Department of Homeland Security, explains why she thinks “Tech For Life” is a ground breaker.

Kelly Fletcher on “Tech For Life” on Fed Gov Today TV

The Air Force is about a year and a half out from the “Fix Our Computers” LinkedIn post that sparked a rethinking of internal customer experience in the service. But that post wasn’t the beginning of the service’s customer experience journey. Colt Whittall has been Chief Experience Officer at the Air Force and Space Force for about four years. On the newest edition of Fed Gov Today TV, I ask him what the Air Force’s U-X operation was thinking, and doing, when the “Fix Our Computers” furor started.

The Defense Innovation Unit is taking on the Pentagon’s need for speed in hypersonics. The Hypersonic and High-Cadence Airborne Testing Capabilities program’s goal is more hypersonic tests, more often. Barry Kirkendall, Technical Director for Space at DIU, tells you about the program’s mission and goals.

Photo: Barry Kirkendall via LinkedIn

GovForward FedRAMP Headliner Summit August 23

The new edition of one of the federal government’s guiding performance documents is out. The update to Circular A-11 includes references to strategic reviews, customer experience, and evidence-based policymaking. Robert Shea, Chief Executive Officer of GovNavigators, former Associate Director at the Office of Management Budget, and former Commissioner on the Commission on Evidence-Based Policymaking, explains what’s in the update, and what it means.

The Department of Veterans Affairs is in the seventh year of what it calls the “VA Way.” The agency says the “VA Way” is “the department’s customer experience formula that connects all VA employees to our I CARE values.” On the newest edition of Fed Gov Today TV, I ask Nathan Sanfilippo, Executive Director for Multi-Channel Technology in the Veterans Experience Office at the VA, about the intersection of the “VA Way” and his office.

An update is coming for the Defense Department’s Cybersecurity Maturity Model Certification. Washington Technology reports the Pentagon and the Office of Management and Budget expect the update to come next month. Ron Marks, President of ZPN Cyber and National Security Strategies, nonresident senior fellow at the Scowcroft Center for Strategy and Security at the Atlantic Council, and former special assistant to the assistant director of central intelligence for military affairs, tells you what the update, and the timeline for its release, mean for the department and the defense industrial base.

Photo: Cover of update to Circular A-11, courtesy of the Office of Management and Budget.

GovForward FedRAMP Headliner Summit August 23

Big changes are coming to the 8(a) program at the Small Business Administration. Vendors will soon have to tell their own stories about why they should be in the program. Joe Jordan, President and CEO of Actuparo and former Administrator of Federal Procurement Policy, explains why both contractors and SBA could have some trouble ahead.

The newest service in the military is preparing to battle the nation’s adversaries if it ever becomes necessary. But the Space Force is battling an internal challenge too. The Vice Chief of Space Operations, Gen. David “DT” Thompson (USSF), says the service has to deal with what he calls “bureaucratic inertia.” On the newest edition of Fed Gov Today TV, I ask him how that fight is going.

Civilian and national security agencies are speeding up the use of DevSecOps for software. That software is fueling both mission delivery and back-office functions. Paul Puckett is Chief Technology Officer at Clarity. He’s former Director of the Enterprise Cloud Management Agency at the Army. I introduced Paul on stage as the keynote speaker at the Carahsoft DevSecOps Conference on Thursday. After his speech, titled “Keep/Start/Stop: Retro On A Decade Of DSO”, I asked him what message he wanted to convey in his remarks.

Photo: Paul Puckett at Carahsoft DevSecOps Conference, August 17, 2023.

The National Finance Center does payroll, human resources, and retirement services for 650,000 federal employees across 170 agencies. It’s up against the same modernization challenges other federal government organizations are facing. Margie Graves, Senior Fellow at the IBM Center for The Business of Government, and former Deputy Chief Information Officer of the United States, led a team for the National Academy of Public Administration that advised the NFC how to stay ahead of the curve. She tells me what her team found, and how NFC can keep moving in the right direction.

The Department of Health and Human Services small business contracting goal for Fiscal 2023 is 22%. The agency has goals for subcategories of small businesses for this fiscal year too. On the newest edition of Fed Gov Today TV, I ask Shannon Jackson, Executive Director of the Office of Small and Disadvantaged Business Utilization at HHS, about the progress he’s making toward those goals.

The war in Ukraine has dozens - or maybe hundreds - of second- and third-order effects in addition to the suffering and violence because of war fighting. One of those is the security of nuclear materials in the region. Zachary Johnson, Foreign Affairs Specialist at the National Nuclear Security Administration, is a finalist for a Service to America Medal in the Safety, Security, and International Affairs Category. He shares the management and relationship-building principles that keep nuclear materials safe in some of the worst conditions in the world.

The Office of Management and Budget is working on a 10-year plan to modernize federal IT. Chris DeRusha, the Federal Chief Information Security Officer, says legacy system modernization is “the number one biggest rock that needs to get moved for us to be able to secure our systems.” Richard Spires, principal at Richard A. Spires Consulting and former Chief Information Officer at the Department of Homeland Security and the Internal Revenue Service, is author of “Success in the Technology Field.” His new book is titled “Government Can Deliver”, and he explains what’s in the book that can help with the tech modernization the government is undertaking.

The Defense Department’s Cyber Workforce Strategy has a new implementation plan to guide the department’s execution of the strategy. That implementation plan includes four goals the department believes will guide its success. Mark Gorak, Principal Director for Resources & Analysis in the office of the Chief Information Officer at the Defense Department, explains the four goals, how the department will hit them, and how it will measure progress.

The White House is asking agencies to “aggressively execute” back-to-office strategies this fall. President Biden’s Chief of Staff, former Deputy Director for Management at OMB Jeffrey Zients calls in-person work “critical to the well-being of our teams.” John Sawyer, Director of Education, Workforce, and Income Security Issues, and Michael Hoffman, Director of the Center for Economics, both at the Government Accountability Office, have new research on telework and how it’s affecting productivity.

The Thrift Savings Plan is tracking 25 pieces of legislation that may affect its future. If some of those bills become law, they could change the way you save for your retirement. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you what they are, and what they might mean for you.

Graphic: Thrift Savings Plan logo, courtesy of TSP

The Commerce Department is counting down to a big cloud move at the end of this month. On the latest edition of the Fed Gov Today TV show, the Chief Information Officer at Commerce, Andre Mendes, tells you what’s coming October 1st.

The Chief Information Officer at the Cybersecurity and Infrastructure Security Agency is making a culture shift. Robert Costello told me about it in a one-on-one conversation on stage at Carahsoft’s GovForward: FedRAMP Headliner Summit, produced by GovExec, August 23rd. This conversation was the last item on the program, and I started with a retrospective of the day’s discussions.

The Federal Government is getting better at moving money from one agency to another. But it still has work to do in a number of money management areas. Dawn Simpson, Director of Financial Management and Assurance at the Government Accountability Office, explains what those issues are, and how to fix them.

Customs and Border Protection has a 70% goal to hit by the end of this month. That’s the percentage of its applications it has targeted to be in the cloud by the end of fiscal 2023. On the newest edition of Fed Gov Today TV, Sonny Bhagowalia, Chief Information Officer at CBP, tells me about the progress he’s making toward that goal.

More than 160 medical centers and clinics in the Department of Veterans Affairs health care system are using virtual and augmented reality to treat a wide range of conditions. The treatments are helping veterans with both physical and mental health challenges. Anne Lord Bailey is Director of Clinical Tech Innovation and Immersive Technology Lead, and Caitlin Rawlins is Deputy Director for Clinical Tech Innovation and Extended Reality Network Lead, at the Veterans Health Administration at VA. They and their team are finalists for a Service To America Medal in the Science, Technology, and Environment category. They tell me how they discovered these solutions, how they work, and what’s ahead for virtual and augmented reality in health care.

Photo: VA Headquarters in Washington, DC (courtesy Government Accountability Office)

The Department of Veterans Affairs is the recipient of one of the most recent Technology Modernization Fund awards. The TMF Board says the $7.4 million award “aims to help the VA tackle the digitization of forms at scale.” Maria Roat, Founder and CEO of MA Roat Consulting and former Deputy Chief Information Officer of the United States, details the potential pitfalls of digital modernization projects, and how to avoid them.

The Internal Revenue Service will soon have more than 90,000 employees for the first time in more than ten years. The Commissioner of the IRS, Danny Werfel says the agency is looking for data scientists, accounting pros, and many more skill sets. On the newest edition of Fed Gov Today TV, I ask the new Chief Human Capital Officer at the IRS, Traci DiMartini, who she’s looking for.

The National Background Investigation Services system is on the way to replacing the legacy system the Defense Counterintelligence and Security Agency uses for security clearances. But the original operational goal of 2019 is now 2024 for full capability. Alissa Czyz, Director of Defense Capabilities and Management at the Government Accountability Office, explains how the program slid, and how to get it back on track.

The Merchant Marine service is dealing with some of the same people problems the rest of government is dealing with. RADM Ann Phillips (USN ret.) is Administrator of the Maritime Administration at the Transportation Department. On the latest edition of Fed Gov Today TV, she explains why the people problem is her biggest issue right now.

Several federal agencies are increasing the number of days each pay period employees have to come into the office. The White House is asking agencies to “aggressively execute” back-to-office strategies this fall. President Biden’s Chief of Staff, former Deputy Director for Management at OMB Jeffrey Zients calls in-person work “critical to the well-being of our teams.” The House Oversight and Accountability Government Operations and the Federal Workforce subcommittee called four agency leaders to testify today about their telework posture. The four leaders are Karen Marrongelle, Chief Operating Officer of the National Science Foundation; Robert Gibbs, Associate Administrator for the Mission Support Directorate at NASA; Dan Dorman, the Executive Director for Operation at the Nuclear Regulatory Commission; and Randolph Alles, Deputy Under Secretary for Management and Senior Official Performing the Duties of the Under Secretary for Management at the Department of Homeland Security. In these highlights of the hearing from today, you’ll hear questions for the witnesses from Representative Gary Palmer (R-AL) and Representative Gerry Connolly (D-VA).

A new initiative from the Defense Department will try to counter China with large quantities of autonomous systems. Breaking Defense reports Deputy Secretary of Defense Kath Hicks says the Replicator project will “leverage platforms that are small, smart, cheap, and many.” Dov Zakheim, senior adviser at the Center for Strategic and International Studies and former Under Secretary of Defense (Comptroller), writes about Replicator at themessenger.com. He tells you what would make Replicator work, and what could hold it back.

Federal agencies are getting some help in hiring customer experience personnel. It’s part of the latest update to the President’s Management Agenda from the Office of Management and Budget. Lauren DeJonge Schulman, Associate Director for Performance and Personnel Management at OMB, details the new options, and new milestones, in the PMA.

The Homeland Security Department is 450,000 square feet smaller now in the National Capital Region than it was at the beginning of the fiscal year. That number came from Randolph Alles, Deputy Under Secretary for Management and Senior Official Performing the Duties of the Under Secretary for Management at the Department of Homeland Security, at a House Oversight & Accountability subcommittee hearing last week. Dan Mathews, President of Mathews Associates and former commissioner of the Public Buildings Service at the General Services Administration, explains what agencies can do about their footprints, and how to think strategically - and long-term - about the federal real estate portfolio.

Early fiscal year 2024 is the target date for a reorganization at the General Services Administration. GSA will restructure the Federal Acquisition Service. Alan Thomas, Chief Solutions Officer at Leadership Connect and former Commissioner of the Federal Acquisition Service at GSA, tells you how the reorg will work, and what it will mean for GSA and its employees; GSA customers; and industry. He also details new bipartisan legislation to reauthorize the Technology Modernization Fund.

150 contracting officers around the world will get extra training in supply chain risk management. That extra training will focus on the cyber supply chain. Michael Derrios, Deputy Assistant Secretary for Acquisition and Senior Procurement Executive at the State Department, tells you what those COs will learn, and how it will help them do their jobs better - and make the State Department more secure.

A new initiative from the Defense Department will try to counter China with large quantities of autonomous systems. Breaking Defense reports Deputy Secretary of Defense Katherine Hicks says the Replicator project will “leverage platforms that are small, smart, cheap, and many.” Deborah Lee James, Chair of the Defense Business Board and 23rd Secretary of the Air Force, explains how services can lean in quickly on Replicator, without replicating work they’ve already done.

A government shutdown wouldn’t just stop work for the two point one million federal employees of the government. It would stop work on almost all the contracts that almost all the contractors that work for the government work on. Soraya Correa, Executive Director of the Contract Management Institute at the National Contract Management Association, and former Chief Procurement Officer at the Department of Homeland Security, tells you what has to happen if a shutdown impacts government acquisition.

The National Geospatial-Intelligence Agency will drive toward five strategic objectives. Those objectives (enhance operational readiness; attract and develop your workforce; build resiliency by strengthening partnerships; strengthen stewardship of GEOINT resources; accelerate technology acquisition and integration) will push the agency to what its Director, Vice Admiral Frank Whitworth, calls “a new mission and end state.” VADM Whitworth tells you what’s coming to meet each of those five objectives.

New updates to the President’s Management Agenda include bringing more customer experience professionals into government, faster. OMB’s Loren Dejonge Schulman told you about them on Fed Gov Today TV recently. Chris Mihm, Adjunct Professor of Public Administration at the Maxwell School at Syracuse University and former Managing Director for Strategic Issues at the Government Accountability Office, explains what’s new - and what’s missing - in the updates to the PMA.

A 10-year roadmap for agency digitization is out from the Office of Management and Budget. The guidance is called “Delivering a Digital-First Public Experience.” Suzette Kent, CEO of Kent Advisory Services and former Federal Chief Information Officer, explains what’s in it, and what it means for agencies and the government as a whole.

“Data as a strategic asset” is not a new term in the federal government. But the kinds of data agencies are tracking, collating, and using to make decisions is growing - fast. Dorothy Aronson, Chief Information Officer and Chief Data Officer at the National Science Foundation, describes how the nature of data management is changing at NSF, and how her technology infrastructure and workforce are changing with it.

The Thrift Savings Plan has set a new record. More people are bringing their money into the TSP than ever before. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you how that happened, and why. She also explains the impact of the potential shutdown on TSP participants, and how to learn more about the shutdown’s impact on the TSP.

This edition of Fed Gov Today is sponsored by Leidos.

Today and Thursday, conversations from the Department of Veterans Affairs National Artificial Intelligence Institute’s International Summit for AI in Health Care, September 6-8 in Washington.

The VA is optimistic about moving AI solutions from prototype and testing to deployment. Part of that transition is engaging end users in that deployment. Evan Carey is Deputy Director for AI Networks at the National Artificial Intelligence Institute. At the VA AI Summit, he tells me moving from testing to implementation isn’t a new challenge.

One theme throughout the sessions at the VA AI Summit is the potential to address burnout among healthcare providers. You’ll hear more about that issue on today’s show, and Thursday’s podcast too. Ning Yu, Chief Natural Language Processing Research Scientist at Leidos, explains how AI can help with burnout and a number of other challenges health care providers and systems face.

Making health care provision more efficient, more equitable, and more accessible are three goals the VA has for using AI in its healthcare system. Dr. Andrew Borkowski is Founding Chief of the Artificial Intelligence Service at the James A. Haley Veterans' Hospital in Tampa, FL; and Facility Lead for the NAII. At the VA A-I Summit, he tells me how AI can help the VA achieve those goals.

This edition of Fed Gov Today is sponsored by Leidos.

Today, the second episode of conversations from the Department of Veterans Affairs National Artificial Intelligence Institute’s International Summit for AI in Health Care, September 6-8 in Washington. First episode from Tuesday

The VA says it’s working toward a concept of trustworthy AI throughout its health care system. At the VA AI Summit, Dr. Michael Kim, Chief of Staff of the NAII, tells me it’s important that both health providers and patients trust the AI applications those providers use.

VA leaders at the Summit, and through this interview series, have used the term “trustworthy AI” to describe what they’re seeking, and what they want their end users and patients to understand about the technology. VA is also exploring the digital twins concept that A-I will enable. Narasa Susarla, Artificial Intelligence and Machine Learning Lead, and Chief Architect and Chief Engineer of the Health Group, at Leidos, explains the intersection between trustworthy AI and digital twins, and how digital twins will help you do your job better.

Experts in health care, and across the technology spectrum, say generative AI has huge potential. They also talk about the risks that it may bring. At the VA AI Summit, Dr. Shareef Elnahal, Undersecretary for Health at the VA, tells me he believes avoiding generative A-I solutions would be a huge mistake.

Photo: sign from the National Artificial Intelligence Institute’s International Summit for AI in Health Care (Fed Gov Today)

The continuing resolution Congress passed, and President Biden signed, puts the next shutdown deadline just before Thanksgiving. The current CR runs out November 17th. Margaret Weichert, former Deputy Director for Management at the Office of Management and Budget, and Gordon Bitko, Executive Vice President for Public Sector at the Information Technology Industry Council and former Chief Information Officer at the FBI, discuss what federal government leaders should do between now and November 17th in case they’re in this spot again.

The tax return backlog at the Internal Revenue Service cost more than $3 billion in interest taxpayers got because their refunds were late. That payment is just one consequence of the IRS’s transition to digital records. Bryce Kisler, Assistant Inspector General for Audit in the Office of the Treasury Inspector General for Tax Administration, explains what those roadblocks are, and how the agency can fix them.

ServiceNow “Modern Logistics & Maintenance” event, October 25, 2023

Appian Government event, November 29, 2023

Three agencies have As on the new FITARA scorecard. And eight agencies have better grades on this scorecard than they did on the last one. David Powner, Executive Director of the Center for Data-Driven Policy at MITRE and former Director of IT Issues at the Government Accountability Office, reviews the new grades and changes to the scorecard; compares those changes to the ones an ACT-IAC all-star team (including Dave) has proposed; and what he thinks should come next for the scorecard.

Four components make up an “artificial intelligence accountability framework” from the Government Accountability Office. Those four components include data; governance; performance; and monitoring. Taka Ariga, Chief Data Scientist and Director of the Innovation Lab at GAO, tells you how his team identified those components, and how end users should use the framework.

The Defense Department’s artificial intelligence efforts are coalescing around the DoD Data Strategy. Every part of the department is executing on that data strategy. Dan Folliard, Chief Digital and AI Officer at U.S. Special Operations Command, details what he’s doing at SOCOM, and how he’s doing it; and how SOCOM is a microcosm of the broader Department of Defense.

ServiceNow “Modern Logistics & Maintenance” event, October 25, 2023

Appian Government event, November 29, 2023

Agencies across government are looking at use cases for artificial intelligence projects. Leaders say they’re trying to avoid forcing technology onto their challenges. Use cases for AI is only one of several topics you can learn about on the new Fed Gov Today special show “AI In Depth.” This highlight of that show features Dimitri Kusnezov, Under Secretary for Science and Technology at the Department of Homeland Security, and Dominic Delmolino, Vice President for Worldwide Public Sector Technology & Innovation at AWS.

The Defense Department’s artificial intelligence efforts are coalescing around the DoD Data Strategy. Every part of the department is executing on that data strategy. Dan Folliard is the Chief Digital and AI Officer at U.S. Special Operations Command. In part two of this conversation, I ask him how much of the structure he’s building parallels the CDAO office at the Pentagon. Part one of this conversation is here.

ServiceNow “Modern Logistics & Maintenance” event, October 25, 2023

Appian Government event, November 29, 2023

Federal CIO Clare Martorana says AI will be an important part of the federal government’s Customer experience efforts. One of the agencies using AI to improve the experience of the people it serves is the Department of Veterans Affairs. Gil Alterovitz is Chief Artificial Intelligence Officer at the VA. Joe Boye is System Engineer for Palo Alto Networks. They both were guests on the new Fed Gov Today TV special, “AI In Depth”. In this highlight of that show, I ask them about success in serving agency customers, whether internal or external, with AI.

A new task force is working on the generative AI challenge inside the Defense Department. Task Force Lima is part of the Chief Data and Artificial Intelligence Office at the Pentagon. Lt. Col. Pedro Ortiz of Task Force Lima tells me about the mission of the task force, and his role in that mission.

ServiceNow “Modern Logistics & Maintenance” event, October 25, 2023

Appian Government event, November 29, 2023

10/24/23: A 3-pronged approach to solving cyber at sea; financial managers get a new tool in the toolbox

The Navy is celebrating a cyber anniversary. The service’s Cyberspace Superiority Vision document turns one year old this month. Chris Cleary is the Principal Cyber Advisor of the Navy. On the newest Fed Gov Today TV, he says the Vision has gotten a lot of uptake in the department over the past year.

Financial management practitioners all across the government are finding new ways to use AI to drive mission and to manage agency budgets better. One FM leader says AI is a change management issue, not a technology issue. Vinay Singh is the Chief Financial Officer at the Department of Housing and Urban Development. Joe Baptiste is Senior Manager for Technology Consulting at EY. They both were guests on the new Fed Gov Today special show “AI In Depth”. In this highlight of that show, Vinay explains why he believes A-I is a change management issue.

ServiceNow “Modern Logistics & Maintenance” event, October 25, 2023

Appian Government event, November 29, 2023

The Navy is on the hunt for a new Principal Cyber Advisor. Chris Cleary’s tenure as PCA expires after three years. CDR Juliana Vida (USN), former Deputy Chief Information Officer of the Navy, details what makes a good PCA, and what makes a good relationship among the PCA, CIO, and CISO in a department.

Chris Cleary on Fed Gov Today TV

Leaders at the Office of Personnel Management say they’ll use data to drive decision making about the federal workforce. OPM’s working to give agencies data and tools to make workforce decisions, too. On the newest edition of Fed Gov Today TV, Robert Shea, Chief Executive Officer of GovNavigators, former Associate Director at the Office of Management and Budget, and former Commissioner on the Commission on Evidence-based Policymaking, explains why he thinks OPM is on a transformation journey.

The Thrift Savings Plan is rolling out a new feature at TSP.gov. It’ll help you track loans from your account more easily. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, explains how the tracker works, and other features the TSP will debut in the future.

ServiceNow “Modern Logistics & Maintenance” event, October 25, 2023

Appian Government event, November 29, 2023

The Air Force Research Laboratory has a new Chief Information Officer. Alexis Bonnell has served in government before, including as Chief Innovation Officer at the US Agency for International Development. At ELC 2023, I ask her about her priority list in her new job.

The President’s Management Agenda includes a pillar on rebuilding the federal workforce. One element of that is a focus on diversity, equity, inclusion, and accessibility. Isaac Hernandez is Senior Risk Advisor at the Federal Energy Regulatory Commission. He spoke on a panel at ELC 2023 on “DEIA and the Employee Experience.” At the conference, I ask him what message he wants people to take away from that panel.

The new artificial intelligence Executive Order and the new draft guidance on updating FedRAMP are two of the newest items that will impact the Federal Acquisition Service at the General Services Administration. The Commissioner of FAS, Sonny Hashmi, spoke about those items and many others on the main stage at ELC 2023. After his remarks on stage, I asked him what his main message was.

ServiceNow “Modern Logistics & Maintenance” event, Nov 8th, 2023

Appian Government event, November 29, 2023

The beginning of December will mark the one-year anniversary of Ann Lewis’s tenure as Deputy Commissioner of the Federal Acquisition Service at the General Services Administration, and Director of GSA’s Technology Transformation Services. She followed Dave Zvenyach as TTS’s head; he left in August 2022. At ELC 2023, I ask Ann about her vision for TTS.

The acquisition arm of the General Services Administration is doing a technology transformation like a lot of parts of the Federal government. Charlotte Phelan is Assistant Commissioner for Strategy and Innovation in the Federal Acquisition Service at the General Services Administration. She’s leading that transformation effort at FAS. At ELC 2023, I ask her how much of the transformation is similar to other organizations in government, and how much is unique to acquisition.

The job of Chief Information Officer for the Office of the Secretary of Defense is a relatively new one inside the Pentagon. Danielle Metz took that job a little more than a year ago, and on the main stage at last year’s ELC, she told me about some of her objectives. At ELC 2023, she tells me what her office has accomplished in the past year.

Appian Government event, November 29, 2023

This Special Fed Gov Today podcast is sponsored by Verizon.

The Labor Department’s customer experience efforts include its response to a major piece of legislation. The American Rescue Plan Act features several services the Labor Department provides. Lesley Sheffield, Senior IT Project Manager for ARPA Unemployment Insurance Modernization at Labor, details the path that Labor has taken to modernize the UI process, and the road ahead.

The Internal Revenue Service has added more than 5,000 customer service representatives since the Inflation Reduction Act passed. Agencies like the IRS say they are looking at tools to make their CX efforts more efficient, in addition to more people power. Stephen Sopko, Managing Client Partner at Verizon, covers some of those tools, and how to apply them effectively.

The Department of Homeland Security’s formal customer experience operation is still relatively new. The agency’s CIO, Eric Hysen, stood up the office officially in September. At ELC 2023, Dana Chisnell, Executive Director of Customer Experience at DHS, tells me leaders at her agency have made big commitments to CX.

A reorg is complete inside the Federal Acquisition Service at the General Services Administration. The Commissioner of FAS, Sonny Hashmi, told you about it on the Nov. 1st Fed Gov Today podcast (if you missed it, you can listen on demand at FedGovToday.com). At ELC 2023, Laurie MacNamara, Chief Customer Officer at TTS within FAS, says the position TTS has, and she has within it, are unique.

Agile development has taken over as the development method of choice for IT management projects in government. But the techniques of agile… aren’t limited to tech. At ELC 2023, Arianne Gallgher-Welcher, Executive Director for the Department of Agriculture Digital Service, says her team is applying agile concepts to change management too.

The Federal CIO, Clare Martorana, says the Office of Management and Budget and the Office of Personnel Management are partnering to stock federal agencies with the people they need. At ELC 2023, I asked the Director of OPM, Kiran Ahuja, about OPM’s role in that partnership.

The General Services Administration is pioneering human centered design in a number of areas. One of those areas in acquisition. Mike Shepherd is Director of the Catalog Management Office at GSA. At ELC 2023, I ask him about the state of the art in human-centered design in contracting.

More than half of agencies have moved off legacy telecom contracts, onto the Enterprise Infrastructure Solutions contract. Agencies have a May 2024 deadline now to move to EIS or request an extension. Laura Stanton is Assistant Commissioner for the Office of the Information Technology Category at the Federal Acquisition Service at GSA. Her office is leading the EIS work for the agency. At ELC 2023, she says she has four priorities right now.

The customer experience pillar of the President’s Management Agenda is driving a lot of activity in areas of CX that agencies haven’t thought about before. Beth Martin is a digital services expert at the Office of Personnel Management. After her panel discussion at ELC 2023, I asked her what misunderstandings she’s seen about CX efforts.

The new Chief Information Officer at the Interior Department is the old CIO at the Farm Service Agency at the Agriculture Department. Darren Ash moved from USDA to Interior a little more than a year ago. He worked closely at USDA with that agency’s CIO, Gary Washington. At AFCEA Bethesda’s Energy, Infrastructure, and Environment Summit recently, I hosted a discussion with Darren and Gary. To begin the discussion, I asked Darren how his current agency and his former agency work together.

A change may be coming to your Thrift Savings Plan account. The TSP will use a new benchmark for the International Fund.  Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, explains what the change means for participants, and what differences, if any, you’ll see in your account.

A theoretical shift is under way at the Patent and Trademark Office. That shift is turning into real-life examples now. On the newest edition of Fed Gov Today TV, Jamie Holcombe, the Chief Information Officer at the Patent and Trademark Office, explains the concept behind the shift from projects to products.

Emergency managers across the federal government have a new opportunity to learn from the Federal Emergency Management Agency, and from each other. FEMA’s taking entries for its Vanguard Executive Crisis Leaders Fellowship. Deanne Criswell, the Administrator of FEMA, details the program, and what she wants federal leaders from all agencies to get out of it.

AFCEA DC Winter Gala info

This podcast is sponsored by SAP Concur.

The Chief Information Officer of the Navy, Jane Rathbun, says her service’s enterprise work platform, Flank Speed, will be the foundation of the Navy’s zero trust effort. The Navy stood up Flank Speed when the pandemic forced almost the entire service into remote work. Darren Turner, chief technologist for the Department of Navy Chief Technology Office, tells you how the Navy stood up Flank Speed, and where the program will go in the future.

Enterprise platforms like Flank Speed are just one type of transformation agencies are undertaking now. Almost every agency has a legacy system of some kind that’s ripe for modernization. Marques Tibbs-Brewer, Vice President of Federal Government Operations for SAP Concur, reveals three important aspects of transformation that aren’t technological.

The Department of Veterans Affairs is ready for the next phase of its transition to a new financial management system. That system features nine functions across the entire agency. Terry Riffel, Deputy Assistant Secretary for Financial Management Business Transformation, at the Financial Management Business Transformation Service at the Department of Veterans Affairs, explains why customization is out of the question in the FMBT modernization process.

Federal agencies have a roadmap now for delivering digital-first experiences to the customers they serve. The guidance the Office of Management and Budget calls “Delivering a Digital-First Public Experience” can be a roadmap for the vendor community too, according to Clare Martorana, the Chief Information Officer of the United States. On Fed Gov Today TV recently, I asked her what she meant by that.

You heard Clare reference the roll-out of the digital-first guidance, and her presentation about it at ACT-IAC’s Executive Leadership Conference 2023 in our TV conversation. Today’s podcast includes some highlights of that presentation, starting with her view of the relationship between government and industry. Right after her presentation at ELC, I joined her on stage for a fireside chat about the digital first guidance.

Some of the numbers for your TSP will change in 2024, and some will stay the same. And, the TSP is digging into a social science. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you what’s changing, and how the TSP is trying to get its message across better with social science.

Civilian agencies in the federal government have thousands of use cases for artificial intelligence. Those use cases are starting to yield results for those agencies. Kevin Walsh, Director of the Information Technology and Cybersecurity Team at the Government Accountability Office, details what his team found when they inventoried those use cases.

“Innovation In Government: DODIIS” TV show details

A new National Defense Industrial Strategy is coming from the Pentagon any day now. The model to operationalize that strategy already exists in the MRAP story, according to Jerry McGinn. He’s Executive Director of the Baroni Center for Government Contracting at George Mason University, and former Acting Deputy Assistant Secretary of Defense for Manufacturing and Industrial Base. He’s writing about it in Breaking Defense, and tells you why the MRAP story is worth watching.

The Chief Information Officer of the Defense Department, John Sherman, is launching a new user experience initiative across the department. It’s part of the response to the “Fix Our Computers” complaints from DOD employees. At DODIIS 2023, I asked John Sherman how the initiative will work, and what he wants to accomplish.

A new Cyber Workforce Development Institute is coming from the Office of the National Cyber Director. The White House says ONCD is working with agencies to prepare them for what’s coming. Jordan Burris is Vice President for Public Sector Strategy at Socure, and former Chief of Staff in the Office of the Federal Chief Information Officer. I ask him what he sees ahead for building the federal cyber workforce.

“Innovation In Government: DODIIS” TV show details

The Air Force will apply data to determine readiness of pilots. That’s one of a number of areas the Air Force will apply data… to measure its success. Colt Whittall is Founder and CEO of BRAVO17, and former Chief Experience Officer of the Air Force. He linked to an article on LinkedIn titled “Readiness Redefined But Not Measured” where the author, Matthew Ross, writes about the pilot readiness data. I ask Colt what resonated with him in that article, and how organizations in government can measure for success in various situations.

The State Department is moving its top-secret network to the cloud. That move is happening in the Bureau of Intelligence and Research at State. Jimmy Hall, Jr. is the Chief Information Officer for the Bureau. At DODIIS 2023, he tells me about the mission of the Bureau, and how the cloud move will work.

“Innovation In Government: DODIIS” TV show details

The newest “Data, Analytics, and Artificial Intelligence Adoption Strategy” from the Chief Digital and AI office at the Pentagon focuses on the convergence of those three elements. Experts believe the impact on warfighting will be profound. Lt. Gen. Jack Shanahan (USAF ret.) is former director of the Joint Artificial Intelligence Center. He’s writing about AI and geopolitics, and we discuss what he sees now, and in the future.

CIOs across government are tracking a lot of different initiatives and priorities: zero trust, AI governance, cloud migration, digital modernization, and more. Energy CIO Ann Dunkin recently called those items the “ever expanding agenda.” On the latest Fed Gov Today TV, I ask her what she means by that.

The fifth edition of the President’s Cup Cyber Competition is under way at the Cybersecurity and Infrastructure Security Agency. Michael Harpin is Competitions Section Chief at the Cyber Defense Education and Training Branch at CISA. He tells me who’s eligible, how they can practice, how they can participate, and what’s in it for CISA - and the contestants.

ACT-IAC event: Making AI Work For Us

The Department of Veterans Affairs lists three items among its highlights for 2023. The Chief Technology Officer, Charles Worthington, and CIO Kurt DelBene named VA’s Health and Benefits mobile app; improvements to VA.gov; and expanding the online Veterans Legacy Memorial program as those three items on the latest episode of the Office of Information and Technology’s monthly LinkedIn Live series, #TalkingTech. After the episode finished, I asked them both about several of the projects they talked about on the show.

The artificial intelligence executive order the White House released in October calls for agencies to “improve A-I procurement.” Agencies may soon actually start to use AI to do that. Polly Hall is Senior Advisor to the Chief Procurement Officer at the Department of Homeland Security. At ACT IAC’s AI Procurement Forum recently at Carahsoft headquarters in Reston, she says the use cases for AI in acquisition are exploding.

The questions at hand for AI in acquisition include both sides of the procurement coin. One side is how agencies will buy AI technology; the other is how agencies will add AI to their acquisition processes to buy everything. Karla Smith Jackson is Senior Procurement Executive, Deputy Chief Acquisition Officer, and Assistant Administrator for Procurement at NASA. At ACT IAC’s AI Procurement Forum recently at Carahsoft headquarters in Reston, she tells me what’s ahead for AI in acquisition at her agency.

AFCEA TechNet Emergence details

Richard Spires book event registration

The General Services Administration is rolling out several artificial intelligence projects to make the jobs of its contracting officers easier. Several of those projects revolve around automating tasks. Jeff Koses is Senior Procurement Executive at GSA. At ACT IAC’s AI Procurement Forum at Carahsoft headquarters in Reston, he says his agency has a lot going on in the acquisition AI space.

The kinds of AI acquisition projects Jeff talked about are  happening all over government. The Office of Federal Procurement Policy keeps tabs on all of those programs. Joanie Newhart is Associate Administrator of Acquisition Workforce Programs OFPP, at the Office of Management and Budget. At ACT IAC’s AI Procurement Forum at Carahsoft headquarters in Reston, she says OFPP is the connective tissue for agencies across government.

AFCEA TechNet Emergence details

Richard Spires book event registration

“Government Can Deliver” is a rallying cry of technologists and program leaders all across government. It’s also the title of the new book from the former Chief Information Officer at the IRS and DHS, Richard Spires. My thanks to Richard for the invitation to MC a book signing event at the headquarters of the Partnership For Public Service yesterday. At that event, I ask Richard what prompted him to put the book together and what he wants people to learn from it.

The new Chief of Naval Operations lists three items on her agenda of priorities. Admiral Lisa Franchetti calls that agenda “America’s Warfighting Navy”. On Fed Gov Today TV from West 2024 in San Diego last week, she tells me her goal for the document.

The Chief Information Officer of the Defense Intelligence Agency, Doug Cossa, has five priorities for 2024. He told you about them on Fed Gov Today TV; you can watch that conversation on demand at FedGovToday.com. Tops on his list is modernizing the Joint Worldwide Intelligence Communications System. EP Mathew, Deputy CIO at DIA, tells me his role in modernizing JWICS, and the other four priorities of the DIA OCIO.

AFCEA TechNet Emergence details

The Air Force Research Lab digital transformation strategy has four key components: faster research, streamlined transitions, better decisions, and low-friction business and operations. The leader of that transformation at AFRL says she sees five deadly sins for digital transformation. Alexis Bonnell is CIO and Director of the Digital Capabilities Directorate at AFRL. At the ACT IAC Digital Transformation Summit recently, she tells me what those five deadly sins are.

The Department of Homeland Security will bring more than 50 artificial intelligence experts into its new AI Corps this year. DHS says it will model the corps after the US Digital Service. On the newest Fed Gov Today TV, DHS CIO Eric Hysen tells me how the Corps will work, and his goals for it.

The Labor Department is working with the General Services Administration and the US Postal Service on a new digital system that will give citizens options to verify their identification when they apply for unemployment benefits. It’s one example of the digital efforts the department is making. Akanksha Sharma is Director of Digital Transformation at the Department of Labor. At the ACT-IAC Digital Transformation Summit recently, she tells me there are some important ingredients for digital transformation.

AFCEA TechNet Emergence details
Fed Gov Today Zero Trust In Depth webinar details
ACT-IAC Shared Services Summit details

Agency leaders tell me the digital transformation efforts they’re undertaking are focused on mission and not just better technology. One mission outcome that’s becoming - or already is - important to agencies is customer experience. Beth Martin is a digital services expert at the Office of Personnel Management. At the ACT-IAC Digital Transformation Summit recently, she tells me how OPM is merging customer experience and digital transformation, both tactically and strategically.

The Commandant of the Marine Corps, Gen. Eric Smith, has a three-pronged priority strategy for his service. The Marine Corps Deputy Commandant for Information, Lt. Gen. Matthew Glavy, says each of the three priorities intersects with his areas of responsibility. At West 2024 in San Diego recently, he tells me how.

The Thrift Savings Plan lists twelve risks on the latest edition of its Enterprise Risk Management framework. The Thrift Board has plotted those dozen risks on an Enterprise Risk Profile Dashboard. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, explains how the TSP analyzes and chooses risks to track, and what the data on the dashboard mean.

BAH DE24 details
Fed Gov Today Zero Trust In Depth webinar details
ACT-IAC Shared Services Summit details

The Transportation Security Administration is testing touchless ID at several airports across the country. The goal is to make clearing security easier and faster for travelers. Kristin Ruiz is Deputy Chief Information Officer at TSA. At the ACT-IAC Digital Transformation Summit recently, she tells me why the project is a good example of TSA’s approach to digital transformation.

The Office of Personnel Management says its Workforce of the Future initiative “lays the foundation for the Federal government to be recognized as a model employer.” The newest element of that initiative is the Workforce of the Future Playbook. Kim Holden is Principal Deputy Associate Director for Workforce Policy and Innovation at OPM. On the newest edition of Fed Gov Today TV, I ask her why OPM chose the playbook format.

The Agriculture Department is launching its first Digital Service Fellows program. The department says the program will “operate on a tour-of-service model where fellows are appointed for a two-year minimum term on a full-time basis, with the potential option to serve a total of four years.” Fatima Terry is Acting Executive Director and Deputy Director of Digital Services at the Department of Agriculture. At the ACT-IAC Digital Transformation Summit recently, she told me how the program will work.

BAH DE24 details

Fed Gov Today Zero Trust In Depth webinar details

ACT-IAC Shared Services Summit details

The Navy League sponsors this edition of the Fed Gov Today podcast.

The Office of Naval Intelligence is delivering three new cloud-based capabilities that it says will “revolutionize the delivery of critical ONI intelligence, data and development tools to the fleet.” Zeke Maldonado is Chief Information Officer and Director of Technology and Innovation at the Office of Naval Intelligence. At West 2024 recently, I ask him what the duties are that come with his extra title, and his role in delivering new capabilities.

The Chief of Naval Operations, ADM Lisa Franchetti, lists warfighting, warfighters, and foundation as her three priorities in a document she calls “America’s Warfighting Navy.” She talked about each of those recently on Fed Gov Today TV. Master Chief Petty Officer of the Navy Mike Stevens (USN ret.) is the Chief Executive Officer of the Navy League of the United States. He’s the 13th Master Chief Petty Officer of the Navy. I ask him what message the fleet should take from having warfighters listed as one of CNO’s highest priorities.
Sea Air Space details

The Navy’s Carrier Strike Group 12 is in its home port of Naval Station Norfolk now, after it returned from a deployment in January. During that deployment, the strike group welcomed a new Information Warfare Commander. Capt. Christi Montgomery (USN) moved to that job last summer from her post as Commander of the Fleet Numerical Meteorology and Oceanography Center. At West 2024 in San Diego recently… she tells me about her new areas of responsibility.

Fed Gov Today Zero Trust In Depth webinar details

ACT-IAC Shared Services Summit details

Accenture Federal Services sponsors this edition of the Fed Gov Today podcast.

The Defense Department says its Cyber Workforce Framework will be a key tool in developing the team that will implement the department’s cyber strategy. That framework comes out of a directive called 8140.01. Matthew Isnor is Program Lead for Cyberspace Workforce Development in the office of the Chief Information Officer at the Department of Defense. At West 2024 recently, he says the goal is to make the Defense Department an employer of choice, and he tells me how the department will do it.

Human centered design is one of the key principles of the customer experience pillar of the President’s Management Agenda. A new principle, though, might take that concept one step further. Michael Gavin is Managing Director, and Lauren Oliver is Principal Director, for the experience practice at Accenture Federal Services. Together they explain how the concept of “human by design” works.

The Defense Innovation Unit calls its next iteration “DIU 3.0.” That new iteration has eight lines of effort, according to DIU leadership. Capt. Alex Campbell (US Navy) is director of the maritime portfolio at DIU. At West 2024 recently, I ask him where DIU has come from, and what’s behind DIU 3.0.

The President’s Management Agenda doesn’t include an explicit mention of shared services. But one leader says there are plenty of references that imply agencies should use shared services. Chad Clifford is Executive Director of the Grants Quality Service Management Office at the Department of Health and Human Services. At ACT-IAC’s Shared Services Summit at the Carahsoft Conference Center in Reston recently, he tells me why he thinks that is.

Eight hubs around the country will be the building blocks of a “Microelectronics Commons.” Deputy Secretary of Defense Kathleen Hicks calls the Commons an effort to bridge what some observers call the “valley of death” between research-and-development and production. Dr. Dev Shenoy is Principal Director for Microelectronics and Director of the Defense Microelectronics Cross-Functional Team in the Office of the Under Secretary of Defense for Research and Engineering. On the new Fed Gov Today TV, he tells me what the Commons is, and what DoD wants to accomplish with it.

Your biometric markers could be the path to access your retirement information. The Thrift Savings Plan is introducing biometric elements to its identity verification. Kim Weaver is Director of External Affairs at the Federal Retirement Thrift Investment Board. She tells me how it will work for participants, and what the TSP will have to do to make it work.

Zero Trust In Depth special show
ACT-IAC Climate Change Summit info
The Navy League’s Sea Air Space

Today, a special program. Monday I hosted the Chiefs Panel, the opening event of the Sea Air Space conference. My thanks to the Navy League of the United States, the hosts of Sea Air Space, for inviting me to moderate the Chiefs Panel. You’ll hear that event on the program today, with the Chief of Naval Operations… Admiral Lisa Franchetti; the Assistant Commandant of the Marine Corps, General Christopher Mahoney; the Commandant of the Coast Guard, Admiral Linda Fagan; and the Administrator of the Maritime Administration, Rear Admiral Ann Phillips (USN ret.)

The first question I asked went to CNO Franchetti, about the new fiscal year 2025 budget request, and how it supports her recent strategy document, “America’s Warfighting Navy."

Navy League YouTube channel

The federal government is missing a “prime opportunity” to cut the size and cost of its real estate footprint, according to the Public Buildings Reform Board. The board finds the government is missing modernization opportunities too. Dan Mathews, a member of the Public Buildings Reform Board and former commissioner of the Public Buildings Service at the General Services Administration, details what the board thinks that opportunity is, and how to capture it.

The Military Health System is reimagining how it provides care to its customers. Its digital transformation is just one part of that makeover. Naomi Escoffrey is Chief Accelerator Officer and Innovation Program Manager at the Defense Health Agency. On the newest episode of Innovation in Government from HIMSS, she tells me other military health leaders around the world face some of the same challenges DHA does.

Federal government leaders have a unique opportunity to learn from IT leaders from around the world, in person, this week. GovernmentDX is coming to the Reagan Building downtown on Thursday and Friday. Kevin Sorkin is Chief Executive Officer of Pendragon International Media, and Siobhan Bonita is moderator of the Global Government Forum. Kevin and Siobhan are hosting GovernmentDX. They tell me why federal government leaders, especially leaders outside the IT specialties, should come.

The Department of Energy says it’s planning for technology that might not exist for ten years or more. Given the leaps in tech in the past ten years, leaders say that planning requires great flexibility. Brian Epley is Deputy Chief Information Officer at the Energy Department. At the ACT-IAC Climate Change Summit recently, he tells me about the partnerships he wants to help maximize that flexibility.

Agency Priority Goals in the President’s Management Agenda include several goals that cut across multiple agencies. Former government leaders say agencies still struggle with cross-agency collaboration. Mark Osler is senior advisor for Coastal Inundation and Resilience at the National Oceanic and Atmospheric Administration. He tells me what he’s seen that works, and doesn’t work, between agencies.

This show is sponsored by EY.

The federal government is beginning month eight of work on the White House’s plan for “Delivering a Digital First Public Experience.” That work, and work tech leaders from other countries are doing around the world, was the focus of an event in Washington recently called Government DX. Dozens of US federal government leaders joined their peers from around the world, on stage and off, to learn how to solve digital transformation challenges from each other. Clare Martorana, the Federal Chief Information Officer, and Harry Coker, the National Cyber Director, were on stage together at Government DX. They joined me exclusively after their session, and I asked Clare to tell a story about digital government that she had just told on stage.

Government DX featured leaders from around the world talking about how they’re taking on some of the same problems US federal leaders are attacking. One of those is artificial intelligence. Amy Jones is US Public Sector AI Market lead for EY. At Government DX,  I asked her if government is getting better, worse, or neither at connecting its data to AI.

Some records are falling in your Thrift Savings Plan. More federal employees are bringing money into the TSP than ever, and the Plan is breaking other records too. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you about some of the other records the TSP is breaking, and why the Board thinks those records are falling.

Federal agencies have new guidance from the Office of Personnel Management on using generative artificial intelligence responsibly. The guidance includes nine general recommendations for employees and use-case examples with specific recommendations. On the latest edition of Fed Gov Today TV, Rob Shriver, Acting Director of OPM, explains how the agency hopes agencies will use the guidance.

The Comptroller General of the United States is celebrating his 51st year in the Federal government. Gene Dodaro started at the Government Accountability Office in 1973 and became the Comptroller General in December of 2010. At GAO headquarters in Washington recently, I asked him what’s changed, and what’s stayed the same, since he started at the agency and since he took over as Comptroller General.

Innovation in Government from Sea Air Space

A new artificial intelligence tech sprint is under way at the Department of Veterans Affairs. 152 teams are competing in the sprint, on two tracks. Donna Hill, Deputy Director of Operations at the National Artificial Intelligence Institute at the VA and manager of the AI Tech Sprint, tells you how the sprint works, and what the agency is looking for.

The Defense Department is working with five international partners to co-fund research and development projects. That work is happening in the Irregular Warfare Technical Support Directorate. On the newest Fed Gov Today TV from SOF Week in Tampa, Roger Newberry, Director of the Directorate, tells me how those relationships work.

Two of the F-35 program’s key metrics are how much the planes cost, and much the services can use them. According to new data from the Government Accountability Office, both those metrics are trending in the wrong direction. At agency headquarters recently, Diana Maurer, Director of Defense Capabilities and Management at GAO, tells me what she and her team found when they looked at both markers.

ACT-IAC Emerging Technology & Innovation Conference

Innovation in Government from Sea Air Space

All the military services, and pretty much the whole federal government, says they’re looking for innovative solutions. The hang-up can be what “innovation” actually means to each organization. Lt. Col. David Brewer (USAF) is Total Force Integration Liaison in the Disruptive Technology Division at Air Force Futures Center 3 Integration and Innovation. At the Emerging Tech and Innovation Conference, he tells me why innovation isn’t a noun, and why he thinks people are using the term incorrectly.

The Office of Federal Procurement Policy is fresh off the celebration of its 50th anniversary. One of the tools it’s provided to agencies is the Periodic Table of Acquisition Innovations. The table came out of a working group ACT-IAC’s Institute for Innovation put together. Jim Cook is Chair of the Institute. At the Emerging Tech and Innovation Conference, he tells me the institute is expanding its focus from just creating connections.

The Bureau of the Fiscal Service is on what it calls a transformation journey, like a lot of other federal agencies. BFS is engaging its employees, and the federal organizations it serves, to guide that journey. Joe Gioeli is Deputy Commissioner of Transformation and Modernization at BFS. At the Emerging Tech and Innovation Conference, he tells me that journey began with what the agency calls a Future Readiness Assessment.

ACT-IAC Health Innovation Summit
Innovation in Government from Sea Air Space

NASA has a new technology leader to work in its digital transformation. Patrick Newbold is about five months into his tenure there, after joining the agency from the Social Security Administration. At the ACT-IAC Emerging Tech and Innovation Conference recently, he tells me digital transformation is about more than technology.

The Defense Department is in year two of its latest Small Business Strategy. That strategy includes three objectives. The first one is unifying small-business related activities. Farooq Mitha is Director of DoD’s Office of Small Business Programs. At SOF Week 2024, he tells me he needs to coordinate efforts from everywhere in the department to achieve that objective.

Federal government leaders now have several guiding documents on using and buying artificial intelligence. New guidance from the Office of Personnel Management covers the growing AI workforce, and the General Services Administration has released acquisition guidance on AI too. Rob King is the Chief Data Officer at the Energy Department. At the ACT-IAC Emerging Tech and Innovation Conference recently, he says no one can ignore the disruption AI is causing,especially generative AI.

ACT-IAC Health Innovation Summit
Innovation in Government from SOF Week

This Fed Gov Today podcast is sponsored by Verizon.

Today’s show is titled “Bridging Horizons: Innovating Customer Experience in Federal Civilian Services. The President’s Management Agenda and a series of executive orders have pushed agencies to transform the way they deal with agency customers. Leaders from FDA, VA, and Verizon dig into the challenges, opportunities, and technological innovations shaping the future of citizen service.

The Food and Drug Administration is ready to take a leap… in its customer experience journey. Josh Lehman, Chief Customer Experience Officer and Director of the Office of Customer Experience at FDA, tells you how the agency approaches customer experience, and how it’s about to change that approach.

The FDA’s forthcoming CX strategy is just the latest example of agencies taking a deliberate approach to the issue. But not every step in that journey goes smoothly. Brian Pancia, Senior Client Partner for Solutions for Public Sector and Digital Experience at Verizon, tells you about the struggles he sees with CX at agencies, and how to deal with them.

Several pieces of policy and legislation put data at the center of the decision making process for agencies. Leaders say data is becoming one of their most important tools in improving customer experience. At the ACT-IAC Emerging Tech and Innovation Conference recently, Evan Albert, Director of Measurement and Data Analytics at the Department of Veterans Affairs, tells me how his agency uses data to measure and improve its performance for veterans.

This Fed Gov Today podcast is sponsored by Microsoft.

Today’s show is “Innovating on the Frontlines: Securing the Future with AI and Cybersecurity.” The evolving intersection of security and AI is the focus today. Leaders from the Department of Homeland Security, Microsoft, and the Department of Defense will tell you where their organizations are, and where they’re going on security and AI; and how they’ll get there. 

DHS has several pilot programs in place now to leverage generative AI. It will judge the success of those programs on several metrics. Chris Kraft, Deputy Chief Technology Officer for AI and Emerging Technology at DHS, tells you what those programs are, and how the agency will judge them.

The acceleration of AI use is causing military and civilian agencies to rethink their cybersecurity strategies. The path to doing that is taking two tracks. Vishal Amin, General Manager of Defense Security at Microsoft, tells you how to merge security and AI for success now, and in the future.

Cyber and AI professionals in government usually talk to me about their work from two perspectives: securing applications, and using AI for security. At the ACT-IAC Emerging Tech and Innovation Conference recently, Danielle Metz, Director of Information Management and Technology, and Deputy Chief Information Officer in the Office of the Secretary of Defense, tells me using and securing AI in the Pentagon is a work in progress.

The Thrift Savings Plan is on a new glidepath. That path should help its members… that are investing for the long term. Kim Weaver, Director of External Affairs at the TSP, tells what the path is, and how it will work.

The Central Intelligence Agency is building a chatbot to help its people verify open-source information quickly. The agency’s working with other members of the intelligence community to create the bot. On the newest Fed Gov Today TV, I asked Randy Nixon, Director of the Open Source Enterprise at the Central Intelligence Agency, who he wants to use the bot, and what he wants them to do with it.

The new Chief Artificial Intelligence Officers Council just passed the six-month mark of its existence. The White House Executive Order on AI specifies that every agency should designate a Chief AI Officer. Two leaders who’ve led AI efforts at agencies are writing about what agencies should look for in those CAIOs. Lt. Gen. Jack Shanahan (USAF ret.) was the first Director of the Algorithmic Warfare Cross-Functional Team (Project Maven) and the first Director of the Joint Artificial Intelligence Center at DOD. Joel Meyer is President of Public Sector at Domino Data Lab. He’s former Deputy Assistant Secretary of Homeland Security for Strategic Initiatives, where he helped stand up DHS’s Artificial Intelligence Task Force. Jack and Joel are writing about “The CAIO’s role in driving AI success across the federal government.” Joel askes in a separate piece, “Can the US government compete for the world’s best AI talent?” They join me for a deep dive into how the Federal government can find success in AI.

No matter who wins the presidential election this November, a new round of political appointees is likely to make its way to Capitol Hill to seek the approval of the Senate. Maj. Gen. Arnold Punaro (USMC ret.) will probably be involved in helping at least some of them prepare for confirmation. Arnold’s new book, "If Confirmed: An Insider’s View of the National Security Confirmation Process," is exactly what the title says it is. Arnold’s guided thousands of appointees through the confirmation process in his decades on the Hill, including a dozen Secretaries of Defense, and a dozen Chairmen of the Joint Chiefs of Staff. Arnold takes you through the confirmation process as only an insider could, with stories and advice on what you can expect if the next administration, or a future one, calls on you to serve.

The Office of the National Coordinator for Health IT inside the Department of Health and Human Services has prepared the draft “2024-2030 Federal Health IT Strategic Plan”. At the ACT-IAC Health Innovation Summit recently, Peter Karras, Deputy Director for the Strategic Planning and Coordination Division at ONC, tells me the strategy is both a progression and an evolution.

ACT-IAC Vision 2030: the Federal Tech Revolution

The Defense Department’s new Fulcrum IT Advancement Strategy includes four lines of effort. One of them is focused on customer experience. Savan Kong is Senior Advisor in the User Experience Portfolio Management Office in the Office of the CIO at DoD. At TechNet Cyber recently, he tells me his office is driving what customer experience looks like across the department.

One of the jobs of the Defense Department’s Joint Forces Headquarters DoD Information Network is what it calls “organizing the cyber battlespace”. Dell Foster is one of the DODIN leaders responsible for that. He’s Executive Director of JFHQ DODIN. At TechNet Cyber 2024, he tells me what that term means to him.

The Advanced Research Projects Agency for Health will look for solutions from small businesses through a new funding opportunity. It’s one way ARPA-H is trying to leverage special contracting authority the agency has. Ben Bryant is Deputy Director for the Business Innovation Division at ARPA-H. At the ACT-IAC Health I-T Summit recently, I asked him how that special contracting authority works.

Presented by Booz Allen

Evan Carey, Acting Director at the National Artificial Intelligence Institute, Department of Veterans Affairs discusses the Department of Veterans Affairs (VA) and its efforts to integrate AI into its operations to enhance the efficiency and effectiveness of medical documentation and community care records. The VA is focusing on using AI to streamline the creation of documentation, particularly for encounters with veterans, and to manage the complex and often voluminous documentation received from community care providers. This involves developing a robust infrastructure to support AI technologies, including testing and integration phases. The discussion also explores how AI could lead to significant workflow redesigns, particularly in improving the handling of large data sets and ensuring data security and privacy. Emphasis is placed on the ongoing need for infrastructure that bridges the gap between technological advancements and practical clinical applications.

Bryan Castle, Director of AI Engineering at Booz Allen provides insights into how organizations are approaching the adoption and scaling of AI technologies. He explains that while some organizations are beginning with small-scale, research-focused AI projects, others are establishing large, centralized AI functions. The discussion highlights the necessity of a multidisciplinary workforce to effectively implement and scale AI solutions, akin to the diverse expertise needed to develop and distribute a vaccine. Cassels also discusses the role of open-source frameworks in AI, noting that Booz Allen's open-source framework, Assemble, is designed to provide flexible, future-proof solutions that can adapt to new innovations and avoid vendor lock-in. This approach helps organizations overcome common challenges, such as operationalizing AI and transitioning from experimental to enterprise-level implementations.

Alexis Bonnell, CIO and Director of Digital Capabilities Directorate at the Air Force Research Lab discusses the development and objectives of the NIPR GPT project, a generative AI initiative aimed at improving knowledge accessibility and reducing bureaucratic workload for military and intelligence personnel. The project began with the recognition that AI could transform the way knowledge is accessed and utilized, moving beyond traditional data organization methods. The initiative was driven by a volunteer team motivated by the potential to enhance information retrieval and make it easier for users to engage with critical knowledge. The discussion covers the practical aspects of implementing AI, including understanding user needs, developing infrastructure, and shaping policies to support the project’s goals.

This podcast is sponsored by Presidio Federal and IBM.

New guidance to overhaul FedRAMP is out from the Office of Management and Budget. OMB Director Shalanda Young writes the guidance “is responsive to developments in Federal cybersecurity and substantial changes to the commercial cloud marketplace that have occurred since the program was established.” One of the changes Director Young refers to there is the emergence of the multi-cloud model. Beau Houser, Chief Information Security Officer at the Census Bureau, describes his agency’s multi-cloud journey, and what it had to do to get where it’s gone.

The cloud security that Beau Houser talked about building at Census, and in collaboration with other statistical agencies, contributes to another important executive branch priority. Agency leaders tell me just about all of the customer experience enhancement applications they use live in the cloud. Philip Carruthers, Cyber Domain Strategy Leader for IBM Public Sector, explains how to leverage the intersection of the cloud and CX.

Customs and Border Protection is almost two years into its most recent IT strategic plan. The CIO at CBP, Sonny Bhagowalia, includes Core Enterprise Cloud Computing as one of the objectives of that strategic plan. Mark James, Executive Director of the Enterprise Cloud Services Division at CBP, tells you how CBP is building cloud into its IT strategy, and how it knows that the agency is executing that strategy successfully.

The Federal Acquisition Service at the General Services Administration has a unique opportunity to reshape itself, and that reshaping could happen through five ideas. That’s according to Larry Allen, President of Allen Federal Business Partners. He’s writing about those five ideas in his “Week Ahead” newsletter, and he explains his five ideas on today’s show.

More than 35,000 professionals inside the Defense Department make up the pricing and contracting workforce. The composition of that workforce, and the skills they need to do the job, are changing as technology and other factors change. At the National Contract Management Association’s World Congress recently, John Tenaglia, Principal Director for Defense Pricing and Contracting at the Defense Department, tells me he looks at talent building in two different ways.

The Thrift Savings Plan’s Converge record-keeping system is more than two years old now. The TSP encountered a number of problems with the deployment of the system starting in July of 2022. Jennifer Franks, Director of Information Technology and Cybersecurity at the Government Accountability Office, reviewed the implementation of the system, and tells you what she found.

Twelve recommendations to strengthen the inspector general community are part of a new book from the former IG at the Departments of Justice and Defense. Glenn Fine was Inspector General at Justice from 2000 to 2011, and the acting IG at DoD from 2016 to 2020. His book is titled “Watchdogs: Inspectors General and the Battle for Honest and Accountable Government.” In this conversation, he'll tell you what's behind those recommendations, and what new IGs in government should know about the job that's ahead of them.

The Thrift Savings Plan has seven recommendations from the Government Accountability Office about its two-year old record keeping system. Jennifer Franks of GAO told you about them on a recent edition of the Fed Gov Today podcast. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you how the TSP is responding now, and has already responded, to the recommendations GAO made, and to the needs of its participants.

The newest Fed Gov Today T-V special is available on demand now. “Securing the Depths:  Addressing Workforce Challenges in the Submarine Industrial Base” discusses the Navy’s challenges in finding more than 100,000 people to build subs to defend the nation. The show includes speakers from the Navy and the Office of the Secretary of Defense. EY sponsors the show, and you can watch it any time at FedGovToday.com and the Fed Gov Today YouTube channel.

The Department of Health and Human Services has a new structure for its technology, cybersecurity, data, and AI work. The leader of the Office of the National Coordinator for Health IT will lead the new organization. Micky Tripathi, the new organization’s head, takes on the title of Assistant Secretary for Technology Policy and National Coordinator for Health Information Technology. He explains what the agency’s goals are with the new structure.

This Fed Gov Today program is sponsored by Leidos.

The Labor Department has a new acting Chief Information Officer. Gundeep Ahluwalia, the outgoing Labor CIO, was on Fed Gov Today TV this week, talking about his time at the agency. Lou Charlier is the Acting CIO at Labor. He tells you how the agency is approaching AI, and its zero trust cybersecurity efforts.

The White House’s AI.gov features use cases for artificial intelligence all across government. The stories on the site detail how agencies determine which AI tools work for the mission challenges they’re trying to solve. Seth Abrams is chief technology officer for homeland and force protection at Leidos; Carolyn Chipman is their Vice President for Homeland and Force Protection Growth. They tell you how to analyze potential use cases, how to introduce AI products into your agency’s workflow, and what’s over the horizon for agencies across government.

The National Geospatial-Intelligence Agency’s Technology Strategy includes five key initiatives. One of them is to “build artificial intelligence, cloud and high performance computing into [the] GEOINT mainstream.” On today’s show, you’ll meet three leaders who are executing that part of the NGA strategy. Mark Munsell is Director of Data and Digital Innovation at NGA, and a recent guest on the Fed Gov Today TV show, “AI In Depth.” Rachael Martin is Maven program lead at NGA, and Anna Rubinstein is the agency’s ethical AI lead. You’ll learn what NGA is doing with AI now, and what’s ahead for their AI program.