Business of Tech: Daily 10-Minute IT Services Insights (MSP Radio)
Explore every episode of Business of Tech: Daily 10-Minute IT Services Insights
| Pub. Date | Title | Duration | |
|---|---|---|---|
| 28 May 2021 | Fri May 28 2021: Microsoft Build highlights, and collaboration lessons from Gen Z | 00:05:28 | |
Two things to know today Microsoft Build highlights, with a big focus on Teams https://mailchi.mp/protocol/source-code-microsoft-wants-the-world-to-run-on-teams?e=4c3f42bb43 https://www.zdnet.com/article/microsoft-takes-another-stab-at-a-blockchain-powered-ledger-service/ AND Lessons from Gen Z on remote collaboration https://every.to/cybernaut/caught-in-the-study-web
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Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
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| 29 Nov 2023 | Wed Nov-29-2023: AI-generated Work, Chief AI Officers, and Misinformation | 00:12:30 | |
In this episode, we discuss four important tech news stories. First, Salesforce reveals that 64% of employees admit to passing off AI-generated work as their own. Then, we learn about the rise of chief AI officers in federal agencies. Next, we explore the risks of inadequate exposure to co-pilot AI in the Microsoft channel. Finally, we delve into the controversy surrounding police department's warnings on iPhone name drop. Plus, we share research from Salesforce on the use of generative AI in the workplace, revealing that many workers use it without proper training or authorization. Tune in for all the latest tech updates and insights. Four things to know today 00:00 64% of Employees Admit to Passing Off AI-Generated Work as Their Own, Says Salesforce Survey 04:54 New Wave of Chief AI Officers to Spearhead AI Strategies in Federal Agencies 06:51 Rapid Circle's Loryan Strant Highlights Risks of Inadequate Exposure to Copilot AI in Microsoft Channel 09:37 Misinformation Alert: Police Departments' Warnings on iPhone NameDrop Feature Challenged by Experts Supported by: https://rejectioncon.com/ Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech
All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
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| 20 May 2021 | Thu May 20 2021: Is your job killing you, changing security standards, and privacy perspectives | 00:07:37 | |
Three things to know today It’s a great headline – is your job killing you? https://www.businessinsider.com/pandemic-changing-personality-oracle-survey-2021-5 Emerging security standards based on the increased issues https://www.washingtonpost.com/business/2021/05/18/colonial-pipeline-computer/ https://www.washingtonpost.com/business/2021/05/19/colonial-pipeline-job-listing/ https://www.theverge.com/2021/5/19/22443933/colonial-pipeline-ransom-4-million-hack-gas-shortage https://www.washingtonpost.com/business/2021/05/19/darkside-hack-colonial-cyber-command/ AND Changing perspectives on privacy https://www.theverge.com/2021/5/19/22442788/digital-health-data-covid-survey-skepticism-google-apple
Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Sup
All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 28 Jul 2020 | Tue Jul 28 2020: Configuration is the key.. to everything. | 00:05:36 | |
Today
https://themarkup.org/google-the-giant/2020/07/23/google-advertising-keywords-black-girls
https://blog.thousandeyes.com/config-change-cloudflare-outage-internet/ https://www.businessinsider.com/software-source-code-leaked-microsoft-nintendo-2020-7 AND
All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 06 Jun 2022 | Mon Jun-6-2022: Jobs almost pre-pandemic, Right to Repair & Privacy laws, and Elon Musk | 00:08:19 | |
Four things to know today Almost back to pre-pandemic jobs levels, but not in the same places Right to Repair becomes law as a federal privacy one might just happen too AND
This is the Business of Tech.
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All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 08 Oct 2019 | Tues Oct-08-2019: CompTIA 2025 Vision | 00:05:07 | |
CompTIA lays out its 2025 vision, with big goals in testing, expansion, training, influence, and changing learning.
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Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
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Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 31 Oct 2022 | Mon Oct-31-2022: Cloud Providers Earnings calls & predictions, Microsoft HoloLens update | 00:05:38 | |
Two things to know today A review of the cloud providers earnings calls AND Microsoft struggles with HoloLens
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Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
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Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 07 Sep 2024 | Revolutionizing Healthcare with AI and Data Analytics: A Conversation with RJ Kedziora | 00:20:16 | |
host Dave Sobel interviews RJ Kedziora, the co-founder of Estenda Solutions, a company specializing in software, data analytics, and AI for the healthcare industry. RJ shares insights into the innovative work his firm does, focusing on digital health solutions that aim to improve the health and wellness of individuals. He highlights two key projects, including a diabetic retinopathy surveillance program in partnership with the Joslin Diabetes Center and the Indian Health Services, as well as the development of digital weight loss solutions for startups. The conversation delves into the evolution of AI technology and its impact on the healthcare sector. RJ emphasizes the shift towards making AI more accessible to non-technical users, enabling them to leverage data analytics and AI tools without deep technical expertise. He discusses the importance of structured data and data strategy in preparing for AI implementation, emphasizing the need for a solid foundation in data management and privacy compliance within the healthcare industry. RJ also shares insights into the practical applications of AI in software development and product development processes. He highlights the efficiency gains and productivity enhancements that AI tools bring to the table, enabling developers to streamline tasks such as data querying, report generation, and user interviews. The conversation underscores the importance of understanding AI frameworks and tools to maximize their benefits in various development workflows. The episode concludes with a focus on the current customer conversations around AI adoption in healthcare. RJ notes that many customers are eager to explore AI solutions but often require guidance on where to start and how to leverage data effectively. The discussion highlights the healthcare industry's gradual embrace of data-driven technologies and the ongoing challenges in integrating AI into existing workflows.
Supported by: https://getthread.com/mspradio/
All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
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| 24 Feb 2025 | February Tech Roundup: CEO Confidence, $61B Cloud Deals, Apple’s UK Encryption Removal, Google QR | 00:11:21 | |
Apple has decided to remove its advanced data protection tool in the United Kingdom following a government request for access to user data. This tool, which provided end-to-end encryption for sensitive items like photos and documents, is now unavailable to new users, and existing users will lose access soon. The move has drawn criticism from privacy advocates who view it as a significant threat to individual privacy and online security. Experts warn that this could set a precedent for other governments to demand similar concessions from tech companies, potentially exposing sensitive data to breaches and overreach. In the tech sector, CEO confidence has surged to its highest level in three years, according to a recent survey. Despite this optimism, many executives express concerns about geopolitical instability and its potential impact on their businesses. Additionally, a notable decline in the percentage of CEOs planning to expand their workforce indicates a cautious approach to investment and growth, even amidst a recovering sentiment. This cautious outlook raises questions about whether increased CEO confidence will translate into higher spending on technology and digital transformation. The cloud computing sector has seen a remarkable increase in merger and acquisition activity, with cloud-related deals totaling $61 billion last year, marking a 221% growth compared to the previous year. This surge in demand for cloud services has contributed to a broader increase in global deal value, despite challenges such as inflation and high interest rates. Notable transactions include Blackstone's acquisition of Airtrunk for $16 billion and IBM's purchase of HashiCorp for $6.4 billion, highlighting the ongoing trend of consolidation in the tech industry. Ingram Micro has merged its Small and Medium Business Alliance and Trust-X Alliance partner communities under the Trust-X Alliance brand, aiming to enhance collaboration and technical expertise among its members. While this merger could provide more resources and support for partners, there are concerns that smaller businesses may feel excluded from the elite program. The consolidation of budgets raises questions about whether this will lead to innovative ideas or simply cost savings for Ingram, emphasizing the need for ongoing observation of the impact on smaller managed service providers.
Three things to know today 00:00 Big Moves in Tech: CEOs Feel Optimistic, Cloud M&A Hits $61B, and Cybersecurity Jobs Vanish 04:44 Apple Removes Encryption in the UK—Is This Just the Beginning? 06:13 No More Text Code Logins—Google Moves Gmail to QR-Based Security 07:25 Ingram Micro Merges Partner Groups—More Expertise, but at What Cost?
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Event: : https://www.nerdiocon.com/
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Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
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| 22 Aug 2022 | Mon Aug-22-2022: Quiet quitting, CISO pay, and is ransomware slowing? | 00:05:42 | |
Three things to know today AND
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Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
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| 05 Nov 2020 | Thu Nov 5 2020: No to Robots, Yes to Automation, and online events are working | 00:05:22 | |
Four things to know today
https://www.channelpartnerinsight.com/news/4022843/customers-demanding-2021-claims-forrester
https://www.engadget.com/walmart-abandons-plan-to-have-robots-check-inventories-112907958.html
AND
All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 22 Nov 2023 | Democratizing Cybersecurity: A Conversation with Guards CEO Dor Eisner | 00:15:44 | |
In this episode of the Business of Tech, Dave Sobel interviews Dor Eisner, the CEO of Guardz, a new company in the cybersecurity space. Despite the saturated market, Guardz has entered the scene and just made their first appearance at an MSP trade show. Dave and Dor discuss the company's offerings and why they decided to enter the market now. Tune in to learn more about Guardz and their unique approach to cybersecurity. Supported by : https://Movebot.io/ Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech
All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
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Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 08 Jul 2022 | Fri Jul-8-2022: MI5 & FBI warning, cybersecurity burnout, iOS Lockdown, and moves from N-Able and Acronis | 00:07:45 | |
Four things to know today API security and a sharp warning from MI5 and the FBI AND N-Able and Acronis moves to consider
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All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
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Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 17 Nov 2020 | Tues Nov 17 2020: IT Industry Outlook 2020, Smart Cities, and Smart Monitors | 00:07:13 | |
Three things to know today
https://mytechdecisions.com/it-infrastructure/comptia-releases-report-on-2021-it-trends-outlook/
AND
All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 07 Jul 2020 | Tue Jul 6 2020: The Secret Service weighs in on MSPs | 00:04:53 | |
Today
https://www.computerweekly.com/news/252485768/MSP-Xchanging-attacked-in-ransomware-incident
AND
All our Sponsors: https://businessof.tech/sponsors/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech
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| 06 Jan 2023 | Fri Jan-6-2023: IT Pro salaries on the rise, Microsoft's first US union | 00:06:09 | |
Two things to know today
IT Professional Salaries on the Rise According to New Survey AND Microsoft's first official US union formed
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| 26 Jun 2021 | Is Diversity like digital transformation? The Q2 Diversity Report | 00:27:16 | |
The Q2 Diversity Report, including an interview with Jeffrey Bowman about how to address building diversity using digital transformation skills. About Jeffrey: Jeffrey L. Bowman, a 2x award-winning Wiley published author, and former Madison Avenue advertising executive turned tech entrepreneur, is co-founder and CEO of Reframe: an enterprise software as a service (SaaS) company that helps People Leaders personalize the workplace no matter where they work and live by automating people operations. Reframe the Marketplace: https://www.porchlightbooks.com/blog/changethis/2021/reframe
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| 08 Aug 2024 | Reviewing Technology Positions in GOP and Democratic Party Platforms | 00:10:18 | |
This bonus episode dives into the technology positions outlined in the Republican and Democratic Party platforms. The focus is on policy, not personality, with no ads, sponsors, or personal opinions included. The episode aims to inform listeners about the party platforms without pushing any specific political agenda.
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| 22 May 2023 | Mon May-22-2023: AI Risks & Automation, with Apple & NYC Schools, G7 Leaders on Cyber and AI | 00:07:38 | |
Two things to know today Double Sided AI: Apple & NYC Schools, AI Risks and AI automation AND
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| 17 Nov 2023 | Fri Nov-17-2023: Remote Work, Private Equity Warning, U.S. Channel Growth, and Generative AI | 00:18:59 | |
In this episode of the Business of Tech, Dave Sobel discusses the latest corporate studies on remote work and revenue, revealing the link between the two. He also highlights a warning about private equity and shares the U.S. channel growth forecast from the Canalys Forum Keynote. Dave explores the topic of cybersecurity and how cybercriminals exploit legal systems in their attacks. He also covers Microsoft's expansion of copilot AI to Windows 10 and Apple's adoption of RCS. Lastly, Dave shares his big ideas for the week. Five things to know today 00:00 Remote Work and Revenue: Unveiling the Link in the Latest Corporate Studies 04:27 Private Equity Warning and US Channel Growth Forecast at Canalys Forum Keynote 08:20 Rethinking Cybersecurity: How Cybercriminals Exploit Legal Systems in Attacks 11:06 Microsoft Expands Copilot AI to Windows 10 & Apple adopts RCS 12:45 Our Friday Big Ideas Supported by: https://rejectioncon.com/ Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech
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| 06 Oct 2023 | Fri Oct-6-2023: AI at DattoCon, AI Email: Improvements & Disruptions, Creating Positive Workspaces | 00:09:03 | |
In this episode of the Business of Tech, we discuss the latest announcements at DattoCon, where Kaseya introduced AI-based automation functionality called Cooper Bots. These bots aim to improve productivity by handling tasks like onboarding new users and rotating passwords. Microsoft also announced the third generation of OneDrive, featuring AI-powered co-pilot integration and improved file sharing and management for businesses. Additionally, Google Assistant is getting an AI-powered update called Assistant with BARD, which allows it to handle a broader range of questions and tasks using generative AI technologies. Tune in to learn more about these advancements and their implications for the business world. Three things to know today 00:00 AI Takes Center Stage in New Announcements at DattoCon 03:44 Male Attendees Overwhelm Grace Hopper Celebration: Why This Matters for everyone 05:13 The OODA Loop in Business: Agile Thinking for an AI-Dominated Market This is the Business of Tech. Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech
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| 11 Jan 2024 | Thu Jan-11-2024: Generative AI on Upward Mobility, Microsoft CoPilot adoption, and OpenAI's moves | 00:10:54 | |
In this episode of the Business of Tech podcast, host Dave Sobel discusses OpenAI's strategic moves, including their response to copyright lawsuits and the launch of their new service, ChatGPT Team. OpenAI defends their use of copyrighted material for training AI technologies, stating it falls under fair use and emphasizes the transformative potential of AI in journalism. They have also launched ChatGPT Team, a subscription tier targeting small and medium-sized businesses, offering access to GPT-4 and various tools. The episode also touches on the mixed impact of generative AI on minority workforces and organizational challenges. Tune in to learn more about these important developments in the tech industry.
Three things to know today
00:00 OpenAI's Strategic Moves: Defending Copyright Lawsuits and Launching Services for Diverse Sectors 03:25 Microsoft's Copilot App Launch Unnoticed: No Impact on ChatGPT's Rising Installs and Revenue 06:21 Generative AI's Mixed Impact on Minority Workforces and Organizational Challenges
Supported by: Skykick – Webinar on Jan 25 here!
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| 26 Apr 2022 | Tue Apr-26-2022: ecommerce and inflation, CIOs would replace all their tech, and women in tech stats | 00:05:46 | |
Three things to know today The e-commerce and inflation link Three in five CIOs would replace their tech AND Women in tech on the rise, says Deloitte
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| 23 Sep 2022 | Fri Sep-23-2022: Worrying labor and interest rates to come, and another use case for crypto | 00:04:51 | |
Two things to know today Worrying labor and interest rates to come in the market AN
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| 17 Jul 2021 | MSP Legislation and the National Society of IT Service Providers: What you need to know. | 00:14:00 | |
Karl Palachuk thinks the industry needs to professionalize, and has proposed draft legislation to bring to state houses across the country, and possibly the world. What is he proposing, and what are the next steps? National Society of IT Service Providers: https://www.nsitsp.org/
About Karl: Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of more than twenty books, most of which are also available as audio books. He is the founder of the Small Biz Thoughts Technology Community and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed. Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017. He now provides coaching and consulting services to IT professionals of all sizes.
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| 15 Jul 2022 | Fri Jul-15-2022: June inflation data shows the trend, Kaseya's IT Ops Report, and CRM opportunities | 00:06:13 | |
Three things to know today Inflation… up a lot, but like all things now, it’s inconsistent Kaseya’s IT Operations Report examined AND One in four businesses looking to replace their CRM
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| 28 Oct 2020 | Wed Oct 28 2020: The Workforce, Amazon for Business, and Extortion ware in the wild | 00:04:40 | |
Three things to know today
https://www.commercialintegrator.com/blogs/amazon-introduces-pro-portal-for-integrators/ AND
https://www.bbc.co.uk/news/technology-54692120
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| 18 Jul 2024 | Mistral, OpenAI, AWS & MSFT AI updates, Windows Updates, and Managed Services As Software | 00:12:19 | |
Mistral launched CodeStrollMamba and MathStroll, outperforming open-source models. OpenAI released GPT-4.0 Mini, a cost-efficient AI model, while Microsoft introduced Spreadsheet LLM for spreadsheet analysis. AWS unveiled AWS AppStudio for creating enterprise applications effortlessly. Microsoft's checkpoint cumulative updates for Windows 11 aim to deliver smaller, faster updates through periodic cumulative updates and incremental binary differentials. The change is expected to reduce the size of monthly updates significantly. The episode also discussed a bug resolution impacting Windows Update automation scripts on Windows 11 systems. Admins can expedite the fix process through Known Issue Rollback and Group Policy setup. The episode delved into the concept of managed service as software, emphasizing AI-powered services with high margins. It explored the evolution of managed services providers (MSPs) and the need for continual innovation to meet customer expectations. The discussion extended to the challenges of governing AI in government projects, highlighting the limitations faced by state governments in controlling generative artificial intelligence. In closing, the episode encouraged learning from failed IT projects, aligning with business strategy, and fostering a culture of continuous improvement. It also touched on the transformation of MSPs over the years and the importance of talent acquisition, automation, and regulatory compliance.
Three things to know today
00:00 AI Landscape Update: Mistral, OpenAI, Microsoft, and AWS Drive Innovation with Specialized Models 03:51 Microsoft Introduces 'Checkpoint Cumulative Updates' for Faster, Smaller Windows 11 Updates 05:29 Managed-Service-as-Software: Leveraging AI for Scalable, High-Margin Service Delivery
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| 01 Oct 2021 | Fri Oct 1 2021: Why patch delays happen, two tools from CISA, jobs with vaccine mandates, and medical records tech insights | 00:06:26 | |
Three things to know today Why patch delays happen and two new tools from CISA Job listings with vaccine mandates up a lot AND What does the usage of online medical records tell us?
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| 29 Jul 2021 | Thu Jul 29 2021: New CDC guidelines changes the reopening plans, and broadband's impact on work -- the hidden perks in both | 00:06:31 | |
It’s Thursday, July 29, 2021, and I’m Dave Sobel. Two things to know today
New CDC Guidance changes the direction of reopening
AND
Broadband’s impact to work – and the hidden perk to lure staff
This is the Business of Tech.
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| 22 Sep 2024 | Lake House Architecture: Cost, Efficiency, AI Integration, and Data Governance Trends w/ Ori Rafael | 00:19:25 | |
host Dave Sobel welcomes Ori Rafael, CEO and co-founder of Upsolver, to discuss the emerging concept of lake house architecture in data management. The conversation begins with an exploration of how lake houses compare to traditional data warehouses and data lakes. Ori explains that a lake house is essentially a modern data warehouse architecture that allows customers to manage their own data layers, providing flexibility and control over their data storage and processing. Ori delves into the evolution of data management architectures, highlighting the transition from on-premise data warehouses to cloud-managed solutions. He discusses the challenges faced by database administrators (DBAs) in the past, such as vendor lock-in and the limitations of traditional data warehouses. The lake house model addresses these issues by decoupling storage and compute, enabling organizations to utilize multiple query engines and platforms without being tied to a single vendor. The discussion also touches on the significant advantages of lake house architecture, particularly in terms of cost reduction and operational efficiency. Ori emphasizes that organizations can save a substantial portion of their data warehouse budgets by eliminating the need for expensive ETL processes tied to specific warehouse vendors. Additionally, the ability to leverage various engines for analytics and AI applications empowers businesses to innovate without the constraints of traditional data management systems. As the conversation progresses, Ori highlights the importance of optimizing storage for improved query performance and efficiency. He explains how Upsolver manages the file system layer to ensure that organizations can achieve performance levels comparable to traditional warehouses while maintaining high storage efficiency. The episode concludes with a discussion on the evolving role of data engineers, emphasizing the need for them to transition from developers to platform managers, enabling greater independence and efficiency in data operations.
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| 01 May 2020 | Fri May 1 2020: Amazon earnings, Work from Home trends, 5G delays, and Microsoft Virtual Desktops and Build 2020 | 00:04:21 | |
Today
https://www.theverge.com/2020/4/30/21243112/amazon-q1-2020-earnings-covid-19-coronavirus-jeff-bezos
https://www.okta.com/businesses-at-work/2020/work-from-home/
https://www.theverge.com/2020/5/1/21243856/5g-delay-mobile-carriers-hardware-suppliers-us-europe AND
https://www.zdnet.com/article/microsofts-windows-virtual-desktop-spring-refresh-whats-new-and-next/
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| 19 Apr 2023 | Wed Apr-19-2023: AI, AutoGPT, Microsoft Chips, Reddit API charges, AI Ethics, and Sonos Pro Launches | 00:08:13 | |
Two things to know today AND
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| 17 Aug 2024 | Navigating the Volatile IT Market: AI, Consulting, and Private Equity Insights with Marcus Olsen | 00:34:51 | |
When Marcus Olson, CEO of Pliancy, returned to the Business of Tech Lounge, he discussed the evolution of his business model over the past two years. Despite facing volatility in the economy, particularly in the biotech, venture capital, and private equity sectors, Olson emphasized the importance of a consultative approach in building relationships with clients. He highlighted the challenges of managing a diverse team with varying reactions to market conditions, emphasizing the need for trust and rapport in client interactions. Olson also shared insights on the impact of AI in the industry, noting the potential for AI to enhance operational efficiency, particularly in areas like ticketing, routing, and resource planning. While acknowledging the curiosity around AI among clients, he emphasized the importance of addressing concerns related to compliance and security when implementing AI solutions. By focusing on using AI to improve internal processes and decision-making, Olson highlighted the value of leveraging technology to drive business outcomes. The conversation shifted to the broader economic landscape, with Olson expressing the difficulty of navigating the current market conditions. He highlighted the challenges of interpreting economic data and managing expectations among employees and clients amidst ongoing uncertainty. Despite the complexities of the current economic environment, Olson underscored the importance of adaptability and resilience in responding to changing market dynamics.
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| 02 May 2024 | Microsoft Update Woes, Marriott Flaw, Hacker Sentenced, Pax8 Leadership Transition | 00:10:53 | |
Microsoft's April 2024 security updates have caused significant disruptions, including VPN connection failures and NTLM authentication issues, across various Windows versions such as Windows 11, Windows 10, and Windows Server 2008 and later. Users have reported experiencing connectivity issues and potential security vulnerabilities due to these problems. Marriott's admission of using outdated SHA-1 hashing instead of encryption during a 2018 data breach reveals a significant oversight in their forensic investigations. This revelation came to light during a court case where Marriott falsely claimed to have used encryption to secure their data, raising questions about their security measures and forensic processes. Pax8 recently announced a leadership transition with Scott Chazen appointed as the new CEO, taking over from John Street who stepped down.
Four things to know today 00:00 Microsoft's April 2024 Security Updates Disrupt VPN Services and NTLM Across Windows Platforms 03:30 Forensic Flaw: Marriott Admits to Using Outdated SHA-1 Hashing Instead of Encryption 05:25 Ukrainian Hacker Ordered to Pay $16 Million After Pleading Guilty in Kaseya Cyberattack 07:20 Pax8 Announces Leadership Transition: Scott Chasin to Take Over as CEO, John Street Steps Down
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| 22 May 2020 | Fri May 22 2020: Service Leadership and a plan to recover, and the new fastest internet speed | 00:05:03 | |
Today
https://www.channele2e.com/channel-partners/msps/how-much-could-msp-var-revenues-fall-in-recession AND
https://www.bbc.com/news/technology-52769796
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| 07 Mar 2025 | Intel's AI Chips Launch, Apple Fights UK Encryption Order, and McDonald's Embraces AI Upgrades | 00:16:05 | |
Intel has made significant strides in the tech industry by launching its next-generation AI chips, the Core Ultra Series 2 processors, designed specifically for commercial artificial intelligence applications. Built on the Arrow Lake architecture, these processors promise a 30% reduction in power usage compared to their predecessors, catering to the growing demand for efficiency in AI workloads. Additionally, a federal judge dismissed a shareholder lawsuit against Intel, which had accused the company of misleading investors about its foundry business. This legal victory alleviates some immediate uncertainties for Intel, although the company still faces ongoing challenges in a competitive market dominated by TSMC and Samsung. Apple is currently embroiled in a legal battle with the UK government over an order that demands access to encrypted iCloud files. The company has appealed to the Investigatory Powers Tribunal, which may hear the case soon. In response to the order, Apple has paused its Advanced Data Protection Service in the UK, raising concerns about user privacy and security. Meanwhile, the Trump administration is planning to revamp a $42.5 billion internet program aimed at connecting rural Americans to high-speed internet, potentially favoring satellite companies like Starlink over traditional fiber-optic networks. In the realm of managed service providers (MSPs) and small to mid-sized businesses (SMBs), several tech upgrades have been announced. GoTo has introduced AI-powered security and translation features for its LogMeIn rescue platform, enhancing customer support capabilities. Adigy has launched Adigy Assist, a tool designed to streamline Mac deployments, while One Password has improved password accessibility based on user location. Additionally, a new Swedish startup, Big Audience Machine, is set to launch an AI-driven content marketing platform tailored for smaller enterprises, allowing them to compete more effectively in the digital landscape. The podcast also discusses a shift in the use of artificial intelligence, with companies increasingly opting for multiple AI models rather than relying on a single solution. This trend reflects a growing understanding of the diverse capabilities required for various tasks. Notably, McDonald's is upgrading its restaurants with AI technology to improve order accuracy and customer experience, while the Xbox Kinect continues to find innovative applications beyond gaming, demonstrating the lasting impact of technology in creative fields. As the market evolves, businesses must adapt to these changes and explore new opportunities for growth and efficiency.
Four things to know today
00:00 Intel Scores Legal Win, Launches Next-Gen AI Chips: Is the Tech Giant Finally Getting Back on Track?
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| 25 Jul 2020 | What is the Cloud Module for Rapid Fire Tools and how does it fit? | 00:15:10 | |
An interview with Michael Mittel, GM of RapidFireTools, who gives perspective on the new cloud module, where it fits in the ecosystem, and what cloud manageemnt could look like.
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| 23 Aug 2024 | SaaS Maturity, AI Hype, and Pricing Models with Ryan Morris and Seth Robinson | 00:34:49 | |
Dave Sobel is joined by analysts Ryan Morris and Seth Robinson to discuss the current state of the SaaS industry, the challenges with pricing models, and the impact of AI on the market. The analysts delve into the maturing nature of SaaS, highlighting the importance of demonstrating value to customers and the need for a shift towards outcome-based pricing models. They also explore the evolving landscape of AI and its potential to disrupt traditional pricing structures in the SaaS world. The conversation shifts towards the challenges of managing cloud spend and the need for companies to optimize their software code and implement chargeback processes effectively. The analysts emphasize the importance of educating customers and providing tangible value to ensure long-term success in the SaaS market. They also discuss the evolving net retention rates in the software industry and the implications for growth and customer retention. As the discussion delves into the role of AI in pricing models, the analysts explore the concept of per seat pricing and its limitations in the AI-driven landscape. They predict a shift towards consumption-based pricing models and emphasize the need for a focus on outcomes rather than inputs. The conversation concludes with a reflection on the potential for an AI bubble and the natural hype cycle that emerging technologies go through, highlighting the importance of delivering real value to users amidst market fluctuations.
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| 23 Oct 2024 | Cybersecurity Trends, CMMC Compliance Rush, Shadow IT Risks, and Sustainable Energy Innovations | 00:14:43 | |
A survey by Kaseya reveals that human behavior remains the primary challenge for IT professionals, with 89% citing insufficient training and poor user habits as significant issues. Phishing continues to be the top threat, affecting 58% of businesses, while the adoption of cyber insurance has surged from 27% in 2023 to 61% in 2024, indicating a growing awareness of cyber threats. As IT budgets stabilize, organizations are prioritizing investments in cloud security and security awareness training. Host Dave Sobel also addresses the impending rush for Cybersecurity Maturity Model Certification (CMMC) compliance, with 76,000 companies needing evaluations and only 50 to 60 assessors available. This situation presents a significant opportunity for compliance preparation services, such as gap assessments and remediation plans. The episode emphasizes that while compliance does not guarantee immunity from cyber incidents, it enhances protection against them. The anticipated release of a second rule to operationalize CMMC by early 2025 suggests that organizations must remain vigilant and adaptable to evolving requirements. The discussion further explores the rising issue of shadow IT, particularly in light of the increasing use of SaaS applications, which have doubled per employee since 2019. Traditional security measures are proving inadequate as employees utilize unauthorized tools without IT oversight, leading to heightened risks of data leakage. The episode highlights the need for robust credential management and modernized security strategies to address these challenges, especially as generative AI tools change the way employees work. Finally, Sobel touches on significant trends in energy innovations among major tech companies, including Google and Amazon Web Services, as they invest in nuclear power to meet the growing energy demands of their data centers. These initiatives reflect a broader trend towards securing reliable and sustainable energy sources, particularly in the context of the increasing energy consumption driven by generative AI. The episode concludes by emphasizing the importance of monitoring how these investments will become profitable, as the tech giants navigate the balance between sustainability and financial viability. Four things to know today
06:29 CMMC Compliance Rush Looms with Limited Assessors and 76,000 Companies in Need of Evaluation 07:55 Gartner Warns of Rising Shadow IT as SaaS Use Per Employee Doubles Since 2019
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| 14 Mar 2023 | Tue Mar-14-2023: Google's new AI, Microsoft's AI cut, and White House's new cloud security practices | 00:07:15 | |
Two things to know today
Google unveils new AI features, Microsoft lays off AI ethics team.
AND
Biden administration plans comprehensive regulation of cloud security practices for major providers
This is the Business of Tech.
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| 20 Jul 2020 | Mon Jul 20 2020: Is the insurance industry coming with regulation too? | 00:04:30 | |
Today
https://www.protocol.com/privacy-shield-struck-down
https://thenewstack.io/digital-transformation-during-the-pandemic/ AND
https://www.ciodive.com/news/ransomware-msps-cyber-insurance-supply-chain/581607/
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| 14 Feb 2022 | Mon Feb 14 2022: Microsoft leap on Google, WFH ploys, and SSD and supply chain woes | 00:06:48 | |
Two things to know today Microsoft leaps on Google as employees reveal their work from home ploys AND SSDs and the supply chain woes of 2022
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| 17 Jan 2023 | Tue Jan-17-2023: Goldman's Recession call, Amazon's Prime expansion, Ransomware shifts to theft | 00:06:31 | |
Three things to know today Goldman Sachs report predicts 45-55% chance of mild recession in 2023 Amazon expands Prime logistics to independent merchants AND Ransomware operators shift to stealing data, increasing risk for business
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| 16 Nov 2023 | Thu Nov-16-2023: Microsoft Ignite 2023 + ConnectWise IT Nation Connect 2023 | 00:12:08 | |
In this episode of the Business of Tech podcast, host Dave Sobel discusses two major topics. First, he delves into the Microsoft Ignite event and the numerous announcements made by the company. Some of the highlights include partnerships with Google and OneHouse, the introduction of mirroring for database replication, the development of in-house chips for enterprise IT and AI, the launch of NVIDIA's AI Foundry service on Azure, upgrades to Purview for AI data security, and the introduction of new cybersecurity solutions based on generative AI. Microsoft is also focused on unifying threat intelligence and enhancing sales and service operations through AI-driven features, including the rebranding of Bing chat as CoPilot. The second topic covered in this episode is the insights from the ConnectWise IT Nation Connect event. Two things to know today 00:00 Microsoft Ignite leans into AI with a laundry list of announcements. 05:57 ConnectWise IT Nation Connect Insights and what you might have missed Supported by: https://rfcode.com/mspradio/ CODE MSPRADIO for 30% off at checkout Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech
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| 28 Jun 2023 | Wed Jun-28-2023: 1/3rd of Americans use AI, Extortion and DDoS, Racial Discrimination on the Rise in Tech | 00:07:52 | |
Three things to know today 00:00 A Third of Americans Use AI Tools, Verge/Vox Survey Reveals 03:49 Extortion Joins Damage Assessment in Rising DDoS Attacks 05:03 Racial Discrimination on the Rise in Tech, Reports Dice
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| 31 Jul 2023 | Mon Jul-31-2023: Google Cloud Profitable, Economy Stronger, and new cyber threats & sales avenues | 00:07:47 | |
Two things to know today 00:00 Google Cloud Turns Profitable Amid a Resilient American Economy 03:19 From Ransomware to Cryptojacking: Changing Cyberthreat Landscape in 2023 Advertiser: https://timezest.com/mspradio/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
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| 02 May 2022 | Mon May-2-2022: Q1 for MS, Alphabet and Amazon, Microsoft's new VPN, and where customers go to learn | 00:07:50 | |
Three things to know toda Q1 numbers from Microsoft, Alphabet and Amazon Microsoft's built-in VPN in Edge AND Customers go third-party for information
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| 10 Sep 2022 | Addressing Mental Health Stress with Jason Hopcus | 00:24:20 | |
Jason Hopcus creates systems of people working to deepen their relationships with their work, their play, and ultimately our world. He presently serves as non-profit President/CEO of NAMI (National Alliance on Mental Illness) of Arapahoe/Douglas Counties in the Denver Area and is the Founder of the Connection Project, a for-profit company. Jason believes that connection to one’s self, one’s transparency and one’s passion to connect, allows individuals to live a wholly authentic, full life. Thank you for supporting “MSP Radio” you can follow us on the Social Media Links Below: 👉 Follow me. ❤ Facebook: https://www.facebook.com/mspradionews/ ❤ Instagram: https://www.instagram.com/mspradio/ ❤ Twitter: https://twitter.com/mspradionews/ ❤ LinkedIn: https://www.linkedin.com/company/28908079/ 🌍 Want to get the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/
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| 08 Dec 2024 | Balancing MSP Standardization, Talent, & Strategic Decision-Making w/ Elliott Hyman | 00:16:52 | |
Dave Sobel sits down with Elliott Hyman, CEO of Myra Technology Group, to discuss the unique challenges and opportunities faced by managed service providers (MSPs) operating within a collective framework. Hyman shares insights into how his organization selects and supports a diverse group of MSPs, emphasizing the importance of understanding each business's unique identity, employees, and customer base. This tailored approach allows them to guide each company along a continuum of operational maturity, ensuring that they can grow without losing the qualities that make them distinctive. The conversation delves into the concept of sustainable growth, which Hyman defines as building healthy companies that prioritize the well-being of employees and customers. He highlights the pitfalls of short-term cost-cutting measures that can undermine long-term success. Instead, Hyman advocates for a balanced approach that focuses on nurturing talent and fostering a culture of continuous improvement. By investing in the right people and sharing knowledge across the portfolio, Myra Technology Group aims to create a supportive environment that drives sustainable growth for its MSPs. As the discussion progresses, Hyman addresses the challenges faced by mid-sized MSPs, particularly those transitioning from founder-centric operations to more structured growth strategies. He notes that many of these businesses struggle to maintain their growth rates as they scale, often due to underinvestment in sales and marketing. Hyman emphasizes the need for a robust sales organization and strategic investments to ensure that these companies can compete effectively in a fragmented market. Finally, Hyman reflects on the evolving landscape of the MSP industry, particularly regarding technology integration and platform approaches. He acknowledges the uncertainty surrounding the future of MSP platforms but remains optimistic about empowering individual operating companies to make informed decisions that best serve their teams and customers. By fostering a culture of experimentation and adaptability, Myra Technology Group aims to navigate the complexities of the industry while continuing to support the growth and success of its MSP partners.
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| 14 Nov 2023 | Tue Nov-14-2023: Record-Breaking Holiday Season for US Biz, Privacy Rules vs. Cybersecurity, NABL Q3 | 00:11:23 | |
On today's episode of the Business of Tech podcast, we discuss three key topics. First, we explore how U.S. businesses are gearing up for a record-breaking holiday season, despite challenges such as inflation and supply chain disruptions. We delve into their strategies, including targeting young consumers through social media platforms like TikTok and investing in digital marketing and influencer partnerships. Next, we examine the new privacy rules over cybersecurity provided by NIST, highlighting the importance of this guidance for businesses. Lastly, we share the positive outlook of small and medium-sized IT enterprises in the UK, who are optimistic about 2024 and plan to invest £17 billion in their businesses following a resilient recovery from the pandemic. Tune in to stay informed on the latest trends and developments in the world of business and technology. Three things to know today 00:00 U.S. Small Businesses Gear Up for Record-Breaking Holiday Season, with MSP-specific conditions 05:23 Privacy Rules over Cybersecurity, as NIST provides new guidance 08:24 N-Able’s Third Quarter Results Supported by: https://gozynta.com/eureka/ https://timezest.com/mspradio/ Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech
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| 01 Nov 2021 | Mon Nov 1 2021: 2022 Tech Predictions, plus the US Copyright office makes a key change | 00:05:18 | |
Two things to know today Forrester’s 2022 Tech Predictions AND The US Copyright Office makes changes we care about
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| 18 May 2023 | Thu May-18-2023: Congress, AI & more innovation; only 50% of VARs achieve profitable growth in managed services | 00:08:06 | |
Two things to know today Congress Grapples with AI Regulation Amid Surge of Industry Innovations AND 65% of VARs Offer Managed Services but Only 50% Achieve Profitable Growth
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| 22 Apr 2024 | The State of Tech: Global IT Spending, Managed Services Market, and Cloud Migration Insights | 00:09:39 | |
The managed services market in the U.S. is a dominant force globally, as reported by IDC. Accounting for over 45% of the global contract value in the managed services sector, the U.S. outperforms regions like Western Europe. This underscores the strong presence and significant contribution of U.S.-based managed service providers. The data also indicates a steady increase in enterprise technology spending in the U.S., leading to a rise in managed services deals. Despite a decrease in the total number of deals compared to the previous year, the average deal size remained consistent, demonstrating the stability and maturity of the U.S. managed services market. Furthermore, the emphasis on AI and cloud technologies in major managed services contracts in 2024 signals a strategic shift towards cutting-edge technologies and innovation within the U.S. managed services sector. This trend positions the U.S. as a key player in driving technological advancements and delivering high-value services globally. McKinsey revealed limited non-IT benefits from cloud migration, challenging the common belief that cloud computing technology can enhance business agility and drive new revenue. Only one third of European companies actively monitor non-IT outcomes of cloud migration, suggesting that businesses may not be fully equipped to measure and realize the full potential benefits of their cloud investments. Three things to know today
00:00 Managed Services Market in the US Dominates Global Contract Value, According to IDC Analysis 04:43 McKinsey Survey Reveals Limited Non-IT Benefits from Cloud Migration 06:28 SBA Unveils Investing in America Small Business Hub to Boost Federal Funding Access
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| 09 Mar 2022 | Wed Mar-5-2022: Kaseya's Benchmark study, RSPA's Retail Insights, and IDC's update based on war | 00:10:43 | |
Three things to know today Kaseya’s 2022 MSP Benchmark Survey How the retail IT services space looks AND IDC’s new predictions based on the Russia-Ukraine war
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| 25 Oct 2022 | Tue Oct-25-2022: What replaced commuting, Energy Star for security, and Passkeys in the wild | 00:06:13 | |
Three things to know today What employees are doing rather than commuting Energy Star labels for security AND
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| 01 Jul 2023 | Building high bandwidth remote teams and how AI helps with Andy Tryba | 00:18:57 | |
Andy Tryba is the Co-Founder & CEO of Ionic Partners, and also CEO of Gigster, a firm that accelerates the delivery of digital transformation applications giving companies the agility to thrive in a software-defined world. Andy is a nationally recognized Future of Work & Remote Work expert and his companies help some of the largest brands in the world integrate AI, ChatGPT, QA Automation and more.
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| 28 Feb 2023 | Tue Feb-28-2023: CISA Director on ransomware, Addigy's 30% growth for MSPs, and GoTo launches RMM | 00:07:40 | |
Three things to know today
Addigy's State of the Apple Device Management Industry Report reveals 30% YoY growth for MSPs
AND
GoTo launches new RMM features and free offering for GoTo Resolve
This is the Business of Tech.
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| 26 Mar 2020 | Thur March 26 2020: Forrester's revised 2020 Outlook & Apple Blocks cookies | 00:05:15 | |
Today
https://www.connectwise.com/philanthropy/hand-wash-karaoke#donateform
https://go.forrester.com/blogs/quantifying-coronavirus-covid-19-for-the-tech-channel/ https://www.youtube.com/watch?v=r4REEhp35yU AND
https://www.techspot.com/news/84552-safari-now-block-third-party-cookies-default-delete.html
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| 08 Mar 2024 | Fri Mar-8-2024:NIST Budget Cuts and AI Safety, Anthropic Claude 3, Future of Prompt Engineering | 00:10:30 | |
On today's episode of "The Business of Tech," host Dave Sobel discusses NIST's challenges with budget cuts and AI safety responsibilities. Anthropic launches Claude 3, surpassing GPT-4 and Gemini Ultra in AI benchmarks. The discussion highlights NIST's struggles with limited resources despite its critical role in AI oversight, potentially jeopardizing President Biden's AI regulation plans.
Three things to know today
00:00 NIST Struggles with Budget Cuts Amid Growing AI Safety Responsibilities 02:50 Anthropic Launches Claude 3, Surpassing GPT-4 and Gemini Ultra in AI Benchmarks 04:41 Our Friday Big Ideas
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| 27 Feb 2021 | Cloud Desktops as a stepping stone or full vision: Nerdio's Vadim Vladimirskiy | 00:23:27 | |
A discussion with Vadim Vladimirskiy about the direction of the cloud. Are Virtual Desktops just a stepping stone? Is he worried about Microsoft swallowing the space? Why all the discussion about cost management? And where is this going? Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
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| 08 May 2021 | Mental Health in IT: A topic to be more open about | 00:08:57 | |
I've wanted to talk about Mental Health in IT for a while, and when an MSP I really respected spoke out, I had to add to the chorus. We need to be a lot more open about mental health issues in general, and in IT specifically. Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
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| 27 Jan 2022 | Thu Jan 27 2022: Ukraine tensions result in cyber threats, Google gives up on FLoC | 00:06:47 | |
Tensions in Ukraine are bubbling over into significant cyber issues AND Google gives up on FLoC and pushes Topics instead
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| 14 Oct 2023 | Testing and Learning: Insights from Marketplace Practitioners with Bryan Clayton | 00:17:05 | |
In this bonus episode of The Business of Tech, host Dave chats with Brian Clayton, the founder of a consumer-level marketplace. They discuss the challenges and intricacies of building a successful marketplace, particularly in the MSP and IT services space. Brian shares his own journey from landscaping to software and how he leveraged his entrepreneurial skills to create a thriving marketplace. Tune in to learn valuable insights on navigating the world of marketplaces in the IT channel. Advertiser: https://gozynta.com/payments/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/
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| 15 Feb 2022 | Tue Feb 15 2022: The latest security warnings, and MSP Vendor Disclosure and Bounty programs listed | 00:08:05 | |
One area of focus today Security, including The latest warnings MSP Vendor Disclosure and Bounty programs, listed
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| 07 Jun 2020 | How capital can mess up an industry and why you should care. | 00:13:20 | |
In this editorial, Dave Sobel, Host of the Business of Tech podcast, talks about how capital can change a market, what happens when capital is left unchecked, and why that matters to solution providers and technology services companies right now. Plus, specific actions you should take if you are a provider, and advice for vendors in the space right now. Support the show on patreon: patreon.com/mspradio
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| 15 Jul 2024 | Navigating Market Shifts: Inflation, AI Skepticism, Hardware Longevity | 00:10:32 | |
Consumers are pushing back against price hikes, leading companies like PepsiCo and Delta Airlines to consider value adjustments due to cooling inflation. Small businesses, particularly those with one to four employees, are facing revenue declines and profitability challenges, with the impending retirement of baby boomer owners expected to reshape the market in the coming years. Secondly, Sobel delves into the skepticism surrounding generative AI, as highlighted in a research paper by Goldman Sachs. The paper questions the economic viability and transformative potential of generative AI, raising doubts about its ability to solve complex problems. Despite optimism surrounding AI, concerns about cost, reliability, and real-world applications persist, impacting investment decisions and stock market gains. Furthermore, the episode emphasizes the importance of long-term planning and skill development in the tech industry. Data shows a trend of Mac owners holding onto their devices for longer, reflecting a shift towards sustainable hardware usage. Additionally, European tech companies are facing skill shortages in areas like artificial intelligence and cybersecurity, underscoring the need for upskilling and reskilling to ensure long-term success in AI strategies. Lastly, Sobel advises IT service providers to focus on sustainable investments, client education, and the development of reliable and cost-effective AI solutions. Embracing hardware longevity, emphasizing high-margin services, and supplementing clients with necessary skills are key strategies for navigating industry shifts and ensuring long-term success. The episode concludes with a call to action for listeners to engage with the content, ask questions, and participate in the live show to stay informed about the evolving business of tech landscape.
Three things to know today
00:00 Inflation Cooling, Small Business Struggles, and Baby Boomer Retirements Reshape Market 04:07 Goldman Sachs, Enterprise Skepticism, and AI Hype: What’s Next for Generative AI? 06:54 Embrace Hardware Longevity: Focus on High-Margin Services and Skill Supplementation
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| 24 Jul 2023 | Mon Jul-24-2023: AI's new Voluntary Commitments, new National Cyber Director Nominee | 00:08:15 | |
Two things to know today 00:00 AI Concerns Prompt Voluntary Security and Trust Commitments from Tech Companies 05:21 White House Turns to CIA Veteran as Preferred Choice for National Cyber Director Advertiser: Gozynta: https://gozynta.com/payments/ TimeZest: https://timezest.com/mspradio/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
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| 27 Apr 2022 | Wed Apr-27-2022: Tech workers and pay's crazy growth, plus attackability as a measurement of risk | 00:08:11 | |
Two things to know today Tech workers and pay – how out of control is it? AND Attackability as a measurement of vulnerability risk
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| 19 Nov 2024 | Inflation, IT Spending Trends, AI Challenges, and Kaseya's Free Hardware Initiative | 00:13:14 | |
We dive in on the latest economic trends, focusing on rising inflation and its impact on consumer confidence. The consumer price index has seen an increase to 2.6% as of October, driven largely by persistent housing costs, which rose by 4% in October alone. Neil Kashkari, president of the Minneapolis Federal Reserve, highlights the housing sector as a significant challenge in the inflation landscape, while also expressing uncertainty about the economic implications of President-elect Trump's proposed policies. The episode also delves into a recent Gartner report that reveals a stark contrast in the success rates of digital initiatives among organizations. While only 48% of digital projects meet or exceed their business outcome targets, a group termed the "digital vanguard" boasts a success rate of 71%. This disparity underscores the importance of collaboration between chief information officers and other business leaders to achieve successful digital transformations. Sobel emphasizes that organizations may face initiative fatigue, leading to hesitance in further investments without clear returns on investment. Host Dave Sobel further explores the growing skepticism among CIOs regarding generative artificial intelligence (AI) two years after the launch of ChatGPT. Many organizations are struggling to scale AI projects, with only 2% of companies possessing the necessary talent and technology to succeed. The rising costs associated with generative AI, particularly in cloud services, have intensified pressure on IT leaders to deliver results. This situation presents an opportunity for IT service providers to offer specialized consulting and managed services to help organizations navigate these challenges. Finally, the episode highlights recent developments from Kaseya and Aero, focusing on their strategies to enhance service offerings. Kaseya has introduced free hardware for its Datto Sirius appliances, aiming to reduce financial barriers for managed service providers. Meanwhile, Aero has integrated AI tools into its cloud platform, AeroSphere, to improve operational efficiency. Sobel concludes by noting that the integration of AI into operational platforms is becoming a standard expectation, urging service providers to stay informed about these trends to enhance their offerings and internal operations.
Four things to know today 00:00 Inflation Rises Amid Housing Challenges as Political Sentiment Drives Consumer Confidence Shifts
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| 15 Jun 2022 | Wed Jun-15-2022: MSPs customers say they're shopping, Diversity reporting vs requirements | 00:06:24 | |
Three things to know today MSPs customers say they’re shopping for a new MSP Diversity reporting versus requirements AND
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| 04 Oct 2019 | Fri Oct-04-2019: Biotech vs Big Tech, IT workers freelance, and Big Tech Privacy Opportunities | 00:05:49 | |
Three things to know today
https://www.cnbc.com/2019/10/03/synbiotech-showed-the-real-future-of-silicon-valley-biology.html
https://www.techrepublic.com/article/skilled-tech-workers-are-among-the-majority-of-the-57-million-americans-who-freelance/ AND
https://www.theverge.com/2019/10/1/20892354/mark-zuckerberg-full-transcript-leaked-facebook-meetings https://www.theverge.com/2019/10/3/20897932/facebook-mark-zuckerberg-live-qa-leaked-audio-elizabeth-warren-response
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| 25 Apr 2024 | FTC Votes to Ban Non-Compete Agreements, Apple Cuts Vision Pro Forecast, Veeam Buys Coveware | 00:11:22 | |
The Federal Trade Commission (FTC) has taken a significant step by voting to ban nearly all non-compete agreements, a move expected to have a substantial impact on the workforce and the economy. These agreements typically restrict workers from joining competing businesses or starting their own, with the aim of preventing workers from being trapped in abusive workplaces. Apple's Vision Pro mixed reality headset, which initially generated hype and sold out quickly, is now facing a significant decline in interest and sales. Customer complaints include issues such as impracticality in everyday use, discomfort, difficulty finding apps, and a sense of isolation. As a result, Apple is reportedly cutting its shipment forecast for the Vision Pro headset for the rest of the year due to cooling demand. The company now expects to sell only around 400,000 to 450,000 units in 2024, compared to the previous market consensus of 700,000 to 800,000 units.
Three things to know today 00:00 FTC Votes to Ban Noncompete Agreements, Predicting $300 Billion Wage Increase Annually 05:23 Apple Cuts Vision Pro Headset Forecast Amid Cooling Demand, Delays Cheaper Model 07:45 Veeam Enhances Cybersecurity Posture with Acquisition of Incident Response Firm Coveware
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| 19 May 2022 | Thu May-19-2022: Costa Rica's war on Conti, Google's supply chain change, and Apple's new courseware | 00:06:44 | |
Three things to know today Costa Rica declares war on Conti Google’s approach to secure supply chains AND
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| 06 Mar 2020 | Fri March 6 2020: Gender Pay Gap, Crowdstrike attack data, and COVID-19 updates | 00:04:05 | |
Today
https://www.channelfutures.com/business-models/next-to-no-salary-equality-for-women-in-tech
https://www.crowdstrike.com/resources/reports/2020-crowdstrike-global-threat-report/ AND
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| 12 Jul 2023 | Wed Jul-12-2023: New EU-US Data Transfer Framework Explained, Link between cyber & business success | 00:07:13 | |
Two things to know today 00:00 Understanding the New EU-US Data Transfer Framework: A Guide for IT Companies 02:48 The Link Between Mature Cybersecurity Programs and Business Success: An Accenture Report Advertiser: https://www.cynomi.com/ebook-top-vcisos-share-tips/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
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| 26 Nov 2019 | Tues Nov 26 2019: 5G Updates, Uber's license in London, and Merger Monday! | 00:05:12 | |
Today
https://www.cnbc.com/2019/11/25/5g-security-concerns-are-not-the-only-worry-for-european-governments.html
https://www.technologyreview.com/f/614754/uber-has-just-lost-its-license-to-operate-in-london/ AND
https://www.channele2e.com/news/updates-26-nov-2019/ https://www.axios.com/merger-monday-thanksgiving-charles-schwab-td-ameritrade-14db0afa-c3a1-45b2-92e8-94b2bfc43005.html https://www.msspalert.com/investments/palo-alto-networks-buys-aporeto/
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| 13 Jan 2022 | Thu Jan 13 2022: Data reveals the new worker pattern, and a novel approach to ransomware recovery | 00:07:30 | |
Two things to know today GitHub data reveals what the shift to work from home did to the workforce AND A novel approach to ransomware recovery
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| 30 Oct 2020 | Fri Oct 30 2020: Politics, Distribution users outperform, and the No-Code Generation | 00:05:46 | |
Three things to know today
https://www.nytimes.com/2020/10/28/technology/politics-tech-start-ups-culture-war.html
AND
https://techcrunch.com/2020/10/26/the-no-code-generation-is-arriving/
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| 09 May 2022 | Mon May-9-2022: Researchers dig into remote work, and Google's free training resources could change hiring | 00:06:38 | |
Two things to know today Research into the impact of remote work AND Google’s free training resources could change the hiring game
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| 29 Jul 2022 | Fri Jul-29-2022: Employers failing to force workers back, and Microsoft's possible SMB weakness | 00:08:19 | |
Two things to know today Employers are failing to force people back to the office AND Microsoft’s earnings call reveals possible SMB weakness
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| 27 Mar 2024 | Wed Mar-27-2024: Combating Burnout in IT Teams, Cyber Insurance Reckoning, Gender Equity in Tech | 00:11:55 | |
Today's episode of the podcast covers the challenges IT teams face with burnout due to a war room incident management approach. A study by Dynatrace reveals how blame culture and disconnected teams contribute to this issue. The episode also discusses a decline in remote job postings on LinkedIn despite the demand for work flexibility and highlights gender equality views among tech professionals.
Three things to know today
00:00 Combating Burnout: IT Teams Suffer Under 'War-Room' Incident Management Tactics 04:22 LinkedIn Data Shows Decline in Remote Job Postings Amid Ongoing Demand for Work Flexibility 08:08 Nigel Frank Study Highlights Discrepancy in Gender Equality Views Among Tech Professionals
Supported by: https://huntress.com/mspradio/
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| 31 May 2020 | Bonus: Let's be Topical, a presentation from the SMB Online Conference | 00:52:09 | |
This is Dave Sobel's session from the SMB Online Conference entitled "Let's Get Topical". Description: "Sessions in the online conference have given lots of insight, so let’s break down how the trends of the day work. This online discussion will be interactive, as we’ll answer questions from the audience and discuss how to leverage news and information to be effective."
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| 13 Jul 2022 | Wed Jul-13-2022: Microsoft's rollback, Autopatch at GA, and surprising employee sentiments | 00:07:11 | |
Two things to know today Microsoft’s rollback, plus Autopatch hits GA AND Your employees may not like socializing as much as you think they do
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| 27 Aug 2021 | Fri Aug 27 2021: Overwhelming broadband demand, provider revenue data and hiring stumbles | 00:07:55 | |
Three things to know today The overwhelming demand for broadband investment Provider revenue, collaboration, and device data paint the market picture AND How the hiring process is looking around diversity
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| 11 Sep 2020 | Fri Sept 11 2020: The economy around office space provides data | 00:05:49 | |
Today
AND
https://www.businesswire.com/news/home/20200909005403/en/
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| 02 Jul 2020 | Thur Jul 2 2020: Two reports on security show a strange dynamic | 00:05:09 | |
Today
https://www.crn.com/news/cloud/google-office-reopening-plans-further-delayed https://www.crn.com/news/mobility/apple-re-closing-another-30-u-s-stores-due-to-covid-19-report
https://techcrunch.com/2020/07/01/zoom-transparency-report-deadline/
https://www.zdnet.com/article/microsoft-launches-digital-skills-initiative-to-help-those-hit-by-the-covid-19-economy/ AND
https://www.channele2e.com/influencers/the-balancing-act-of-remote-work-and-ransomware/ https://www.msspalert.com/cybersecurity-research/incident-response-playbooks-ibm-findings/
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| 27 Mar 2025 | Navigating Cybersecurity and AI: Insights from Andromeda Technology's 30-Year Journey with Jeff Borello | 00:22:48 | |
Jeff Borello, CEO and co-founder of Andromeda Technology Solutions, shares insights into the managed services landscape, particularly focusing on the needs of manufacturing clients in the Midwest. With over 30 years of experience, Borello discusses the evolution of his company from a break-fix model to a pure managed services provider, emphasizing the importance of project delivery and cloud migration. He highlights the company's commitment to providing flat-rate monthly services while maintaining a strong professional services team to address complex technical needs. Borello notes that many potential clients often come to them already dissatisfied with their current managed service providers, primarily due to poor response times and unresolved issues. He explains that while customers may initially seek project work, the focus is on transitioning them to a managed service platform to better understand their needs. Cybersecurity is a significant concern, but many clients only prioritize it after experiencing an incident, leading to a challenging sales process that requires careful navigation. The conversation also touches on the internal operations of Andromeda, which has been recognized as one of the best places to work in Illinois. Borello discusses the importance of documenting processes and ensuring adherence to them, as well as the challenges of maintaining a strong company culture in a hybrid work environment. He emphasizes the need for a middle management layer to facilitate day-to-day operations, allowing leadership to focus on strategic growth. Looking ahead, Borello expresses a desire to streamline tools and integrate automation and AI into their operations while ensuring that customer service remains a priority. He acknowledges the potential disruptions that generative AI could bring to the industry and the need for a careful balance between efficiency and customer satisfaction. Ultimately, he remains optimistic about the future of Andromeda, driven by a strong team and a commitment to continuous improvement.
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| 30 Jan 2024 | Tue Jan-30-2024: MIT says humans cheaper than AI, AWS Courting SMBs, rising cyber costs | 00:10:51 | |
In this episode of "The Business of Tech," Dave Sobel discusses the findings of a study by MIT on the cost of deploying artificial intelligence (AI) technology. The study reveals that currently, it is more economical for employers to keep human workers, as only 23% of workers' wages for tasks relying on computer vision could be cost-effectively replaced by AI. While AI excels at recognizing patterns and analyzing images, it comes with high installation and maintenance costs and lacks the ability to handle tasks requiring intuition and implicit knowledge. However, industries like banking, marketing, retail, legal services, transportation, and healthcare are still prime candidates for increased automation. The episode also touches on the potential impact of AI on the U.S. economy and job losses in the next decade.
Four things to know today 00:00 MIT Study: AI Deployment Costs Keep Human Workers More Economical for Now 03:30 Rising Costs of Cybersecurity: Average Attack Response Exceeds $5 Million 07:49 AWS Supports SMB Market: Introduces Specialized Partner Competency 08:44 German Study Confirms Decline in Google Search Quality Due to SEO Spam
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| 07 Oct 2021 | Thu Oct 7 2021: Twitch's breach, mandatory 2FA, and Microsoft's 20% premium costs | 00:07:03 | |
Two things to know today Twitch's breach, the government's moves, and 2FA for all AND Microsoft's 20% premium for monthly billing under fire
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| 05 Mar 2020 | Thur March 5 2020: SMB spend, two ideas for new services, and SETI@Home | 00:04:52 | |
Today
https://www.fastcompany.com/90471349/study-facebooks-fake-news-labels-have-a-fatal-flaw AND
https://www.engadget.com/2020/03/04/seti-home-stops-for-now/
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| 08 Jul 2021 | Thu Jul 8 2021: Data overload & the opportunity, and Microsoft and Kaseya both not patched - is it all minimal? | 00:06:49 | |
Two things to know today Data overload, and the opportunity it presents https://www.computerweekly.com/news/252503609/Forrester-finds-companies-confounded-by-data-deluge https://channelbuzz.ca/2021/07/using-services-as-an-msp-growth-driver-37080/ AND Microsoft and Kaseya both not patched yet – and is it all minimal? https://therecord.media/microsoft-releases-out-of-band-fix-for-printnightmare-vulnerability/ https://urgentcomm.com/2021/07/08/attacks-on-kaseya-servers-led-to-ransomware-in-less-than-2-hours/ https://www.theverge.com/2021/7/6/22565779/rnc-breach-russian-hackers-cozy-bear https://www.nytimes.com/2021/07/06/technology/rnc-hacked-cyberattack-russia.html https://thenextweb.com/news/top-5-online-crime-gangs-ransomware-syndication https://www.theverge.com/2021/7/2/22561140/wd-cloud-os-3-security-flaw-update-patch-disconnect https://statescoop.com/mayors-meet-with-nscs-cyber-lead-as
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| 12 Nov 2021 | Fri Nov 12 2021: Russian Mercenaries, the DoD & Comic Books, plus getting IT to the front line. | 00:05:26 | |
Two things to know today What do Russian Mercenaries, the DoD and comic books have in common? AND How does IT move from headquarters to the front line?
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| 28 Jan 2021 | Thu Jan 28 2021: macOS market share news, Pepsi goes Minecraft, and European data sovereignty | 00:04:37 | |
Three things to know today
https://www.ciodive.com/news/apple-macos-devices-enterprise-idc/594089/
https://www.ciodive.com/news/pepsico-minecraft-virtual-training-zoom-fatigue/593997/ AND
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| 11 Feb 2023 | ConnectWise's EVP + GM, Unified Monitoring and Management from IT Nation 2022 | 00:12:04 | |
Ameer Karim is a dynamic and seasoned executive who brings over 25 years of experience working for some of the biggest brands in consumer electronics and cybersecurity. Most recently, he joins us from Absolute Software, where he was EVP of Product Management, leading the company's product vision, strategy, roadmap, marketing, and user experiences. With over two decades of experience in M&A, business development, engineering, product innovation, product management, and marketing, he's delivered world-class enterprise and consumer products by focusing on product-led growth and operational excellence. Ameer has held several GM & executive roles with Symantec, HP, and early-stage startups in Silicon Valley.
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| 30 Aug 2021 | Mon Aug 30 2021: SMB perspectives on vaccine mandates, Azure flaw exposed | 00:06:38 | |
Two things to know today SMB perspectives on vaccine mandates and current stress levels AND Azure flaw exposed, and what it tells us about cloud services
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| 08 Jan 2024 | Mon Jan-8-2024: Tech Industry Job Growth and Cybersecurity Advances, Cloud Transformation Challenges | 00:09:08 | |
In this episode of the Business of Tech, host Dave Sobel discusses several key topics affecting the tech industry. He highlights the contrasting trends in job growth, with the tech industry seeing an increase in new positions in specialized tech firms, while tech occupations in non-tech sectors decline. Sobel also explores the potential for inflation to fall below the Federal Reserve's target, which could lead to rate cuts and relief for consumers. He then delves into the challenges faced by middle-market companies, which have experienced declining earnings and rising debt. The episode also covers the release of a new cybersecurity strategy for the healthcare sector, the Federal Trade Commission's reward for combating AI voice cloning, and the FBI's expansion of cyber-assistant legal attachés. Sobel concludes by discussing the need for specialized cybersecurity solutions in healthcare, the demand for services that bridge the gap between cloud technology and business value realization, and the importance of targeting non-IT stakeholders in funding cloud projects. Three things to know today
00:00 Tech Industry Sees Job Growth in Services and Cloud Infrastructure Amid Overall Tech Role Decline 04:16 FBI, HHS and FTC all advance security with new programs 06:44 Strategic Opportunity for Services Focusing on ROI in Cloud Transformations
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| 23 Jan 2023 | Deal dynamics less than $5M in revenue for MSPs with Hartland Ross | 00:26:49 | |
Hartland Ross is a digital marketing strategist, founder and president of eBridge Marketing Solutions – a digital marketing agency and M&A advisory firm founded in 2001 catering to IT service firms providing opportunities for growth through acquisition and & organic marketing strategies. Hartland has been working in the sales and marketing of IT services and SaaS firms since 1999. He is well recognized and regarded in the IT services industry and to date has worked with hundreds of firms providing opportunities for business growth through M&A, marketing strategy and by providing industry advice, recommendations and introductions.
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| 07 Feb 2024 | Wed Feb-7-2024: Deepfakes and the Threat to Digital Identity, Earnings Report, Vision Pro Management | 00:13:36 | |
In this episode of the Business of Tech podcast, host Dave Sobel discusses the impact of AI on digital identity. He highlights a recent case in Hong Kong where a finance worker was tricked into paying out $25 million to fraudsters using deepfake technology. Additionally, Dave mentions an underground website called OnlyFake that sells realistic fake IDs for just $15, posing a threat to cybersecurity. He also provides insights into tech earnings analysis, including trends in gaming, AI, and digital ads driving market trends. Lastly, Dave discusses Apple's Vision Pro integration into IT management, which could be a potential game changer for enterprise.
Three things to know today 00:00 AI Deepfakes Challenge Digital Identity: $25 Million Scam and Fake ID Crisis 03:33 Tech Earnings Analysis: Gaming, AI, and Digital Ads Driving Market Trends 08:18 Apple's Vision Pro Integrates into IT Management: Potential Game-Changer for Enterprise
Supported by:
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| 18 Oct 2023 | Wed Oct-18-2023: MSPs in AI Success, Optimizing the Future of Work, and Europe's IT Demand Decline | 00:11:58 | |
In this episode, we discuss three key topics. First, we explore the decline in Europe's demand for IT and business services, with managed services down 2% and as-a-service dropping 8%. We also delve into the latest State of the Industry report from Information Services Group, which highlights declines in IT outsourcing and infrastructure as a service, while business process outsourcing and software as a service saw growth. Next, we explore the convergence of networking and cybersecurity. According to Cato Network's 2023 SASE Adoption Survey, 82% of IT leaders worldwide are driving this convergence within their organizations. We discuss the implications of this trend and what it means for tech service providers. Finally, we examine the future of work in chaos and the new trends that are emerging. We discuss how these trends affect not only tech service providers but also other industries. Additionally, we touch on the three pillars necessary for AI success. Three things to know today 00:00 What Europe's IT Demand Decline and the Convergence of Networking and Cybersecurity Means 03:44 The Future of Work in Chaos: What New Trends Mean for Tech Service Providers 07:38 More Than Tech: The Three Pillars Necessary for AI Success Advertiser: https://rfcode.com/mspradio/ CODE MSPRADIO for 30% off at checkout Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech
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