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B2B Marketing Exchange (Demand Gen Report)

Explore every episode of B2B Marketing Exchange

Dive into the complete episode list for B2B Marketing Exchange. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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Pub. DateTitleDuration
07 Jun 2023How To Execute A Multichannel ABM Campaign00:13:31

Most B2B marketers are seeking new ways to create more integrated and comprehensive strategies to help them reach the right accounts across multiple channels. And while it can be daunting to try and craft a practical multichannel approach, it doesn’t have to be intimidating. 


In this episode, we hear a conversation between Host Kelly Lindenau and Megan Wolfe, VP of Portfolio, ABM, Alliances and Campaign Marketing at the management and tech consulting firm ZS. The show was recorded live in the B2BMX23 Marketplace in Arizona, and the pair discussed the best practices for executing a multichannel ABM campaign (and provided some sci-fi book recommendations, too!). Tune in to learn:

  • How buyer and marketing expectations shifted to necessitate a multichannel mentality;
  • The new motions of going to market through a campaign approach; and
  • Best practices for executing a multichannel ABM campaign that drives results!

RELATED LINKS

  • Connect with Megan here!
  • To dive deeper into ZS’s ABM journey, check out this article!
  • It’s never too early to save your seat for B2BSMX 2023 in Boston! Register before June 22, 2023 to save more than $800 off your pass.
19 Jan 2022Why Only 1% Of Marketers Have A Shot To Become CMO: What You Need To Know00:32:31

We’re going B2B (back to Boston) for Season 5, Episode 7 of the #B2BMX podcast! Today, you’re getting exclusive access to #B2BSMX’s CMO Panel, where a series of industry hard-hitters provided actionable insights into achieving C-suite status, including the obstacles they encountered and how they overcame them.


Led by Sangram Vajre, the panelists — Shawn Herring, Head of Marketing for PandaDoc; Deanna Ransom, Head of Marketing at Senzing and former CMO of Televerde; and Gaurav Bhatia, CMO at PenFed Credit Union — discussed everything from their journeys to their current roles to the best ways of establishing respect amongst colleagues. Specifically, the panel touches upon: 

  • How to break through VP- and Director-level roles to hit the C-suite; 
  • The qualities attributed to “good” and “bad” CMOs;
  • The importance of being flexible and holding open conversations about your goals;
  • How to build credibility without becoming a “yes person” to get to your desired outcome; and
  • Much more!

Plus, as an added bonus, #B2BMX podcast listeners can receive 50% off their ticket to the in-person B2BMX event in February by using the code B2BMXPOD to register now.


RELATED LINKS

·       Register for the B2B Marketing Exchange in Scottsdale, Ariz.

·       Listen to Season 5, Episode 6

13 Jul 2022Peace, Love & Revenue: The Power Of Cross-Generational Collaboration 00:16:04

The fish stinks from the head… If you have leaders in an organization who aren't facilitating encouraging team collaboration, intergenerational collaboration and inter-functional collaboration, then your organization is lacking. 

Today’s episode of the #B2BMX podcast features host 
 Kelly Lindenau and Nancy A Shenker, CEO & Founder of theONswitch, as the pair provide a sneak peek into Shenker’s upcoming #B2BSMX session “Peace, Love and Revenue.” Learn the key ways to create cross-generational success in your business, including:

  • Team collaboration;
  • Integration & alignment; and
  • Communication.


RELATED LINKS

18 Dec 2024Reimagining ABM With AI00:38:53

There are a lot of questions surrounding modern ABM. Specifically: How can we cover more accounts and how can we use AI to accelerate the process?   

Momentum ITSMA’s Rob Leavitt took the B2BMX East stage to uncover FAQs that will separate winners and losers in the world of pervasive ABM and AI, including:

  • Which campaigns should we run and for which accounts?
  • How can we unleash creativity to break through the noise that AI is amplifying at an exponential rate?
  • How can we humanize engagement amid the AI-ization of both buying and selling?

Tune in now to hear about the best ways to define and sharpen campaign focus, the best ways to leverage AI to enable real creativity in campaign messaging and content, and new ways to break through the fast-growing use of AI on the buy side.


RELATED LINKS: 

07 Nov 2022Acquisition Versus Expansion: A Science-Backed Conversation00:39:30

We love having our friends at Corporate Visions speak at our B2BMX events because not only do they show us how to break through the status quo, they give us a science lesson that applies to our jobs as marketers. 

 

During her keynote at #B2BSMX in August, Leslie Talbot, SVP of Marketing at Corporate Visions, dug deep into how to:

  • Disrupt and dislodge your prospects’ status quo vendor to win new business;
  • Defend, retain and grow your relationships with existing customers; and
  • Use science-backed techniques and frameworks to win more revenue from your new prospects and existing customers.

Talbot was not afraid to pull back the curtain and explain the inner workings of buyers’ minds and how to target them on a subconscious level, making this episode a must-listen for all B2B practitioners! 


RELATED LINKS


25 Sep 2024The State Of Demand Gen00:25:01

The final episode of our milestone Season 10 is here, and we're closing out with a top-rated panel discussion from B2BMX West in Scottsdale this past February. Today, you'll hear from experts and marketing practitioners, who took the stage to dive into recent research on the state of demand generation.


Digitalzone surveyed 1,500 B2B marketers from around the world to better understand the modern B2B marketer and the state of the demand gen industry. This research uncovered new and emerging industry trends and helped establish some new benchmarks for 2024 and beyond. 


This panel of experts from G-P and Indeed will dive into the key insights from this research and discuss how these market trends are impacting their own organizations. They'll also explore questions such as: 

  • What demand gen strategies are working?  
  • How do you delineate brand and demand?
  • How are marketers interacting with third-party vendors? 
  • How are marketers using data to enhance demand gen strategies?  
  • How are marketers measuring and evaluating ROI of demand gen tactics?

Tune in for the finale today and be sure to subscribe to the podcast so you don't miss our Season 11 kick off! 


RELATED LINKS: 

  • Our B2BMX West event is coming soon! Sign up for updates here.
  • Follow us on LinkedIn and X.
15 Feb 2023How To Create Value For Your Customers & Business00:41:48

The concept of “value creation” is growing in popularity as brands look to improve business performance and maximize customer value. For Michael Ruby, President and Chief Creative Officer at Park & Battery, value creation better positions businesses to differentiate their offerings from those of competitors, increase customer loyalty and satisfaction and improve the overall profitability of their operations.

In this episode, Michael shares a sneak peek at the first-ever Campfire Session at #B2BMX, where attendees will gain hands-on experience and learn how incorporating a value creation mentality into go-to-market initiatives can drive results!


Check out this episode to learn:

  • What value creation is and how it works;
  • How to effectively measure content efforts to ensure you are providing value;
  • How to encourage others to tap into their creativity; and
  • Things to keep in mind when tackling new content formats – like podcasts!


RELATED LINKS

27 Jul 2022How To Achieve Next Gen ABM00:28:34

Co-hosts Klaudia Tirico and Kelly Lindenau play back a noteworthy tape from #B2BMX: Next-Level ABM starring Rob Griffin and Thad Kahlow! The pair from Business Online discuss the three pillars that are essential for driving advanced ABM: Expertise, empathy and bold action. They explained how marketers tend to get lost in the complexities of ABM and data, so alignment is key to developing an overall successful program.

 

Griffin and Kahlow teach marketers how to navigate through the endless amounts of data, intent signals and technologies so they can understand key areas of prioritization. Tune into this episode to learn more about advancing your ABM by asking:

  • Is my ABM program helping accelerate pipeline? 
  • Is my ABM program helping close revenue from an account perspective?

If the answer is no to these two questions… it’s time to re-evaluate your ABM program!


RELATED LINKS

07 Oct 2020The Intersection Of Mindfulness And Business00:27:51

This episode is sponsored by Demandbase.

Let's face it, we've all been feeling a lot of stress during the pandemic. Some of us are juggling work and family life. We're managing virtual schooling schedules, caring for at-risk family members, and simply trying to stay productive and creative in our daily work. If ever there was a time for us to be more empathetic and more understanding of each other, it's now. Emotional intelligence (EQ) and kindness are both crucial, especially in business. Mindfulness can help us achieve both. During this episode, host Alicia Esposito sits down with Cole Baker-Bagwell, who is the Founder of Cool Audrey, to discuss the intersection of mindfulness and business. They discuss:

  • What "mindfulness" means in the context of business;
  • Why it's so difficult to achieve;
  • Exercises to help you get started with mindfulness; and
  • How these practices impact business relationships and customer experiences.


RELATED LINKS

A word from our sponsor, Demandbase:

Get a first-look at the new Demandbase ABM platform. Click the link to join John Miller, Chief Product Officer at Demandbase, as he gives you an exclusive look under the hood!

07 Feb 2024How To Become The Experience Maker At Your Organization: Tips From Author & B2BMX ‘24 Keynote Speaker Dan Gingiss 00:21:29

Customer expectations are constantly evolving and that means, no matter what your title or job description is, it's critical to view business problems through a customer lens to ensure your buyers and customers remember your organization as one that makes an impact. 


This week's episode of the B2BMX Podcast is all about customer experience, and co-host Kelly Lindenau sat down with the experience maker himself, Dan Gingiss, to pick his brain on how he helps companies create remarkable experiences that fuel word-of-mouth marketing and beyond. Gingiss will be taking the keynote stage at the B2B Marketing Exchange in Scottsdale, Ariz. in just a few weeks to educate the audience on how they can become experience makers in their own right. 


There's no one more fitting to talk about customer experience than Gingiss. He is an international keynote speaker and business coach with 20 years of experience in customer experience, marketing, social media and customer service. He held leadership positions at McDonald’s, Discover and Humana, and authored two books ("The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share" and "Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media"). He was also the co-host of the award-winning “Experience This!” podcast. 


Tune into this lively conversation to get a sneak peek into Gingiss' keynote at B2BMX and learn more about:

  • How to be the experience maker at your organization; 
  • The evolution of customer expectations and what it means for marketers; 
  • How customer experience varies for B2B and B2C audience, and where the lines blur; 
  • Which aspects of customer experience are overrated; and 
  • Much more!

RELATED LINKS: 

  • Learn more about Dan Gingiss here.
  • Get your copy of Gingiss’ book “The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share.”
  • Follow us on LinkedIn and Twitter.
  • Register for the B2B Marketing Exchange in Scottsdale, Ariz. (It's not too late!) 
13 Nov 2019The Quest For Top Talent: How To Build Your Marketing A-Team w/ Wes Lieser00:42:36

B2B organizations are fighting to win top talent. Part of the challenge lies in generating interest among a pool of qualified candidates. However, most B2B firms struggle to identify the candidates with the right skills for specific jobs. Wes Lieser of Versique has been around the block, helping companies tackle their hiring and employee retention woes. During his session at B2B Marketing Exchange, he spotlights the common challenges B2B organizations face at all stages of the hiring process and how they can:

  • Create job roles that align with tasks and objectives;
  • Improve interviewing and onboarding processes; and
  • Building a top-notch marketing team.
17 Feb 2021Powering Digital-First CX With A Stronger Focus On Brand00:22:36

We don't often think about brand beyond shiny messages or cool logos ... but we should! In fact, brand touches and impacts everything we do. 


With the acceleration of digital transformation, and the sudden pause of physical interactions, brand has quickly jumped to the top of the priority list for many B2B organizations. In fact, one-third of CMOs now place it as a top marketing capability, according to Gartner. It's time to focus on having a brand perspective, making sure purposes are communicated and differentiating yourself from the competition.  

 

Michael Ruby, Chief Creative Officer at Retina Communications (the ANA 2020 Agency of the Year), will shine a light on the importance of brand in 2021 and beyond during his session at the upcoming B2B Marketing Exchange, which he will present alongside his CEO Ted Kohnen. But before he takes the stage, Ruby sat in the B2BMX Podcast hot seat to discuss the reinvigorated focus on brand, including:  

  • How to marry the experience you create with the numbers you need to generate;  
  • Why content is a more powerful engine for building brand than traditional advertising; 
  • The skills needed to effectively marry any discipline with brand; and  
  • How to prioritize brand no matter your bandwidth or budget.

RELATED LINKS 

12 Jan 2022The Trends Fueling The Future Of B2B00:25:19

We’ve taken the #B2BMX podcast off replay this week to bring you the latest predictions into the future of B2B marketing! In this week’s episode, Host Klaudia Tirico sits down with Jeff Pedowitz, CEO and President of The Pedowitz group, to shine new light on the requirements of modern marketers who want to see success in the new world brought about by the Covid-19 pandemic. 

With a specific focus on what the coming months and years might hold for B2B marketers (hint: Hybrid and virtual are here to stay!), the pair dive into:

  • An exclusive look into Pedowitz’s new book, “F The Funnel: A New Way To Engage Customers & Grow Revenue,” that explores the shortcomings of the traditional funnel system and the new model that could replace it; 
  • The lessons learned throughout the pandemic, including the importance of staying connected with clients after they sign the dotted line;
  • The necessity of a hybrid event model and what the ideal event might look like;
  • The emphasized importance on forming strong relationships with employees to retain talent amid the “The Great Resignation”; and
  • Much more!


Plus, as an added bonus, #B2BMX podcast listeners can receive 50% off their ticket to the in-person B2BMX event in February by using the code B2BMXPOD to register now.


RELATED LINKS

·       Register for the B2B Marketing Exchange in Scottsdale, Ariz.

·       Learn more about Jeff Pedowitz’s book here

·       Check out what The Pedowitz Group has to offer B2B marketers

·       Listen to Season 5, Episode 6

29 Jan 2025Creating Effective Brand Messaging That Drives Revenue 00:28:17

We're constantly hearing about the importance of storytelling in B2B, but Kate DiLeo, a brand strategist specializing in brand positioning and messaging, wants marketers to stop telling stories. 


Kate joins host Klaudia Tirico on the podcast today to dive into the importance of authenticity and conversation over storytelling, using her proprietary method to teach organizations how to write compelling brand pitches. She's going to take the B2BMX stage in Scottsdale this year to host a workshop that digs deeper into her "brand trifecta" methodology and focuses on the difference between storytelling and conversation in brand messaging. 


Don't miss this lively conversation to get a sneak peak into what to expect at B2BMX this year, plus learn:


  • Why brand is the path of least resistance to revenue and should involve the CEO, heads of sales, and marketing; 
  • How to communicate a clear promise to solve a problem and differentiate from competitors; 
  • How companies like Go Nimbly simplified their messaging from generic to more direct and engaging; and 
  • The importance of solidifying a brand's tone of voice and personality to make it authentic and consistent. 


RELATED LINKS:

 

20 May 2020How Salesforce 'Sleighed' Holiday Campaign Results00:43:08

In 2019, Kelly Borter, Director of Industry Demand Generation at Salesforce, had one mission: to create a comprehensive, multi-channel campaign that engaged retail executives and positioned the company as a go-to resource for all things holiday. Sounds fun, right? But in an industry where holiday is a hot topic and there is a sea of vendors looking to stand out in this area, Kelly and her team needed a powerful story, and killer content, to succeed.


During this episode, we go back to Kelly's presentation at the 2020 B2B Marketing Exchange, where she walks through every step of the planning and roll out their Salesforce Powers the Holiday campaign. Regardless of your product, industry and target buyer, you can glean valuable insights from Kelly as she walks through the campaign's:

  • Overarching strategy;
  • Theme and messaging;
  • Team-based approach to activation;
  • Emphasis on content repurposing and modularization; and
  • 360-degree amplification, which included syndication with key partners.
04 Aug 2021#B2BSMX Sneak Peek: Gartner’s Craig Rosenberg Shares How The 2020 Pivot Influenced Martech, Data & GTM Strategies 00:45:05

“Alexa, play ‘The Final Countdown’ by Europe.” 

 

OK, now that we’ve set the scene, welcome back to the B2BMX Podcast! We’re just days away from #B2BSMX, our first in-person event since the pandemic, so Host Klaudia Tirico sat down with Craig Rosenberg, Distinguished VP & Analyst at Gartner, to get the audience excited for the big return to in-person events.  

 

Rosenberg has the honor of kicking off the first keynote of the event and closing out this season of the #B2BSMX podcast.  

As the pair dive into all elements of the event, their excited energy is contagious as they run through the variety of insights, actionable advice and networking opportunities. Craig also provides a sneak peek into his opening keynote. With data as the (spoiler alert!) primary focus, the duo touch on: 

  • The heightened relevance of ensuring omnichannel communication remains consistent as representatives return to events;  
  • How the “2020 pivot” influenced marketing technology, strategies, data and campaigns;  
  • Data’s role as a universal unifier;  
  • The No. 1 thing organizations must keep in mind when assessing their martech stacks; 
  • What attendees can expect from #B2BSMX (and the return to in-person events in general); and 
  • Much more! 

 
RELATED LINKS 

01 Feb 2023How Photogrammetry & Web3 Fit Into B2B Marketing00:25:50

Modern B2B marketers can captivate their customers and amplify their campaigns with state-of-the-art experiences, utilizing everything from interactive 3D billboards to augmented reality shopping. David Morris, an Experiential Consultant with NYCAP3D, is helping educate B2B leaders on how Web3 integrations and photogrammetry – the science and tech of making measurements from photographs – are exciting new tools that can build deeper emotional connections with customers.


In this episode, David shares details on photogrammetry, how it fits in the B2B marketing landscape and practical ways to leverage this new technology to build relationships with potential customers.


Tune in to learn:

  • David’s thoughts on the current state of the B2B marketing landscape;
  • How photogrammetry and other Web3 integrations impact the “quality versus quantity” debate in B2B marketing; and
  • What B2BMX 2023 attendees can expect from David’s session in Scottsdale.

RELATED LINKS

  • Check out the agenda and register for B2BMX 2023use the code PODCAST25 during checkout to get 25% off your ticket!
  • Learn more about NYCAP3D!
  • Connect with David on LinkedIn!
04 May 2022Don’t Attack Your Buyer’s Castle: Get Yourself An Invitation To Go Inside00:43:38

Buyers feel like they are under attack from marketers’ constant emails and messaging, so they're essentially digging a moat for protection. They’re unsubscribing, deleting and ignoring anything that isn’t radically relevant to them. One of the things we have learned from history is that you cannot siege a moated castle head-on. Under difficult marketing circumstances, you do not take castles by force. All castles can be entered with a drawbridge. Instead of trying to force your way into the castle, try earning the attention of your buyer to actually get invited inside. 

 

In this episode, co-hosts Klaudia Tirico and Kelly Lindenau play back Baer’s insightful and memorable keynote speech at B2BMX in Scottsdale, where he explained the three drawbridges to gain buyer trust. 

 

RELATED LINKS


14 Apr 2021Season 4 Premiere00:42:26

Welcome back to a new season of the B2BMX Podcast! In this kick-off episode, hosts Klaudia Tirico and Alicia Esposito look back at some of the top sessions from the 2021 B2B Marketing Exchange to set the stage for what’s to come in Season 4.  

 

In this episode, we highlight an overarching trend that took over the entire event (and the industry as a whole): Account-Based Marketing (ABM). With more organizations doubling down on ABM over the course of the past year, Alicia and Klaudia dive into the key trends and even some challenges presented by those who live and breathe ABM every day. Specifically, they touch on:  

  • New rules for revenue teams;  
  • The need to create scalable, personalized experiences;  
  • How modern teams are blending traditional demand gen with ABM;  
  • The next phase of ABM: Collaborative Innovation; and 
  • The future and the role intent data plays in ABM. 
     
    RELATED LINKS 
     
  • Learn more about #B2BMX
  • Check out the 2021 ABM Benchmark Report
  • Give our annual State of ABM Special Report a read
02 Feb 2022Don’t Be Afraid To Embrace The Messiness Of The 2020s00:25:19

With 33% of buyers preferring seller-free buying experiences, organizations must strike the balance between offering self-service options while still connecting with their buyers — something the majority are struggling to do. 

 

In the latest episode of the #B2BMX podcast, Host Klaudia Tirico sits down with one of #B2BMX’s featured speakers Marcus Sheridan, who’s scheduled to deliver a keynote and host an exclusive workshop in Scottsdale. The pair discuss the ever-changing world of virtual, hybrid and in-person events, address the challenges presented by seller-free buying journeys and tease Sheridan’s sessions in Scottsdale.

 

Throughout their conversation, Sheridan provides a sneak peek into the topics he’ll address in his keynote, such as:

  • The three tools organizations need on their websites to supplement buyers' desires for self-service journeys;
  • How to create a hybrid event that incentivizes in-person attendance without compromising quality for virtual attendees;
  • Tips and tricks to establish rapport with buyers as they self-navigate through their journeys;
  • The divides and hurdles that are still keeping sales and marketing from achieving total alignment; 
  • The five questions that move the needle for content engagement; and
  • Much more!

To ensure you don’t miss out on any of Sheridan’s nuggets of wisdom, take advantage of our exclusive #B2BMX podcast code (B2BMXPOD) to receive 50% off your ticket. What are you waiting for? Register now!


RELATED LINKS

17 Jul 2024A Crash Course In Creative Authenticity For Content Creation W/ Dana Harder00:18:08

In the ever-evolving world of B2B marketing, content is still king. But the generic, static content of the past will no longer resonate with the modern B2B buyer. 


It's time to connect with buyers on a personal level, and in this episode of the B2BMX Podcast, Unreal Digital Group's Dana Harder discussed the importance of creativity and AI-assisted content creation to maintain the unique voice and brand of the content creator. 


Today's episode takes us back to the B2B Marketing Exchange in Scottsdale, Ariz., where Harder sat down with co-host Kelly Lindenau on the show floor to dive into creativity, authenticity and human connection in B2B marketing. The conversation unraveled into various top-of-mind topics for content marketers, including: 

  • New and noteworthy formats to make content more accessible and engaging, including shorter, more digestible pieces and interactive content such as video and podcasts;
  • The challenges with using AI for content creation, and how the human element can make or break AI-assisted content; 
  • How AI tools can help improve content creation for SEO and customer centricity; 
  • The importance of content audits using AI tools to inform content creation and identify gaps in a brand's content library; and
  • Much more! 

Tune in today to learn how to take your content to the next level! 


RELATED LINKS: 

  • Learn more about Unreal Digital Group here. 
  • Connect with Dana Harder on LinkedIn here. 
  • Check out Demand Gen Report’s latest Content Preferences Survey Report here.
  • Get all the information you need about our new event, B2BMX East, here;
  • Register for B2BMX East using this special 15% off code just for our listeners: MXPOD15; and
  • Follow us on LinkedIn and X.
09 Sep 2020Humanizing Your B2B Brand00:34:46

We've heard time and time again that in B2B, we're not speaking to nameless, faceless companies...we're talking to people. So why is it still so difficult for marketing and sales professionals to take a human-centered approach to engagement? We chip away at this question with Benjamin Shapiro, host of the MarTech Podcast. Before venturing into content creation and media, Shapiro worked for both B2B and B2C brands and noticed the need for more human-driven messaging and marketing execution. Listen in to hear his take on:

  • Taking a human-centered approach to marketing messaging;
  • Applying new messaging to content concepts; and
  • Identifying new ways to amplify messaging and engage audiences.


RELATED LINKS

22 Apr 2020Season 2 Premiere: Adapting To A New Normal00:43:17

Less than two months ago, more than 1,300 B2B marketing and sales executives converged to learn, network and get inspired at the 2020 B2B Marketing Exchange. The novel coronavirus was a mere blip in the news headlines. Needless to say, a lot has changed since we all gathered in Scottsdale, Arizona. For the season two premiere of the B2BMX Podcast, our co-hosts, Alicia Esposito and Klaudia Tirico, reflect on the event and how B2B has had to pivot since COVID-19 swept the globe. Jon Russo, Founder and CMO of B2B Fusion, and Jen Spencer, VP of Sales and Marketing at SmartBug Media, join the conversation to share how their conversations and priorities have changed since the event. They delve into:

  • The increased pressure on marketing to do more with less;
  • A pivot to the fundamentals, including buyer understanding and targeted messaging;
  • The need to balance traditional demand gen and more targeted, ABM plays; and
  • Ways brands can pivot in-person field events to be more digital but just as experiential.
30 Oct 2019Expanding Your Expertise and Influence w/ Pam Didner00:31:37

Pam Didner is no stranger to the B2B world. With a career that spans approximately two decades, Pam has walked in the shoes of content strategies, digital marketers, marketers and even sales leaders. At every phase of her career, she has discovered new ways to hone her craft and expand her areas of expertise, helping her become a go-to resource for B2B practitioners trying to keep pace in this ever-changing landscape. We sat down with her for an intimate discussion to go through the key things she's learned and what recommendations she has for executives striving to build their credibility and influence in their organizations and beyond.


Get more valuable insights from Pam:


Killer Content Awards: 

Want your content and campaigns showcased alongside the best in B2B? Submit your nomination for the ninth annual Killer Content Awards before November 1 for your chance to win!

23 Sep 2020Creating A New 'Plan A' w/ Jay Acunzo00:48:11

Has quarantine life left you in a digital daze? You're certainly not alone. Although we're all trying to stay safe and healthy in these times, we can't help but crave face-to-face interaction. We're looking for real, authentic conversations complete with eye contact. But how can we create that feeling for our audiences (and ourselves) when all we have are webinar platforms and virtual meeting rooms? Jay Acunzo, who is a podcast host, author, speaker and founder of Marketing Showrunners, has done his fair share of virtual experiences, and he has some strong thoughts about how COVID-19 is forcing marketers wake up from their digital daze and find new ways to connect with their communities.


During this discussion, he chats with Klaudia Tirico and Alicia Esposito about:

  • What B2B event producers can learn from Stephen Colbert;
  • Why it's more important than ever for brands to have strong points of view; and
  • How B2B marketers can work their way up the "value pyramid" and build strong, engaged communities.


RELATED LINKS

15 Jun 2022Better Together: The Combined Future Of Demand & ABM00:33:52

For several years, Forrester has forecasted that demand gen and ABM would ultimately intersect as demand marketers improve the precision of their efforts and ABM marketers seek to deliver personalized experiences to more contacts in high-value accounts. 

With Forrester research showing that this convergence is accelerating, Host Klaudia Tirico takes listeners back to Forrester’s B2BMX session in Scottsdale to dive deeper into the collision course of these two powerhouse strategies and the benefits it holds to marketers. 

Forrester’s Bob Peterson shared new data and insights on the key trends demand gen and ABM marketers must consider to prepare for this eventual convergence. Tune in now to learn:

  • The current trends driving the push to convergence of demand and ABM;
  • The impact of this convergence on systems and resources;
  • How to leverage this market shift to improve efficiencies and optimize performance; and
  • New insights to better prepare your organization for this converged ecosystem.


RELATED LINKS

07 Dec 2022How To 'Waze' Your Partners To Success00:32:43

Up next, co-hosts Klaudia Tirico and Kelly Lindenau present four strong female VPs and CEOs, who took the stage during B2BSMX in Boston to share everything they know about how to build a solid roadmap for channel leaders. Marketers know that creating a channel is a profitable route to success, but without a real plan, achieving success is a long and winding road. 

 

Luckily, these ladies share some amazing insights to guide marketers on that journey and make sure it is not a bumpy one! This panel discussion is led by Kathryn Rose, alongside MJ Patent, Tina Gravel and Michelle Accardi, to help marketers discover how to guide their partners’ marketing and sales experiences and set them up for success. Channel leaders need to support partners with the tools and tactics to avoid the hazards and potholes they will inevitably experience.


RELATED LINKS


22 Dec 2021Inside The ABM Test Kitchen: Sharing Different Flavors & Recipes For Successful Programs… + A Few Gotchas Of What To Avoid 00:51:01

Get ready to get a taste of what successful ABM looks like at large, enterprise organizations. As a leading ABM practitioner for the past seven years, Danny Nail has tested and re-tested a variety of different plays to scale ABM programs at companies such as SAP and now Microsoft. He’s essentially the Michelin star chef of ABM! 

 

Today’s #B2BSMX session replay stars Nail himself, who will share a variety of recipes and learnings from some of his most successful ABM programs at SAP and Microsoft. The best part? Organizations of all shapes and sizes can learn a thing or two from Nail — even if you don’t work at the SAP and Microsoft’s of the world. 

 

Check it out to get:  

·       Examples of 1:1 and 1:few plays and campaigns that hit the mark;  

·       His lessons learned from working with sales and some “dos and don’ts”;  

·       Top tools and best practices for scaling ABM;   

·       Insights into how Nail developed his own platform to streamline processes and scale ABM; and  

·       Examples of how generic campaigns and content offers can be customized to specific accounts.  


 RELATED LINKS

·       Register for the B2B Marketing Exchange in Scottsdale, Ariz.

16 Feb 2022Marketing + Sales + Communication = Content Perfection00:29:28

Content is a critical part of marketing, as compelling, informative assets help generate more interest in a brand and drive more leads down the sales pipeline. But the content creation process is still hindered by lack of interdepartmental communication between sales and marketing.  

When Pam Didner takes the #B2BMX stage in just two short weeks, she’ll focus on two key components of content: “How To Make The Most Of Content Marketing For Sales” and “How To Create A High-Performance Team Among Sales/Ops/Marketing.” During her sessions, Didner will tighten the lens on internal communication to help align teams on common goals and shed a light on how to map content to specific stages of the buyer’s journey.

With those “how-tos” in mind, Host Klaudia Tirico sat down with Didner for a preview into her sessions on the latest episode of the #B2BMX podcast. Throughout their discussion, the duo touched on:

  • The evolution of the B2B industry, with an analysis of the fundamentals that remained and the prospect/buyer behaviors that changed;
  • The current state of sales enablement and why the line is starting to blur between sales and marketing;
  • The content assets that resonate most strongly with buyers and buying committees, along with how to make the most out of them;
  •  Strategies for mapping content to different stages of the buyer’s journey; and
  • Much more!

To learn all the content nuances your heart desires, be sure to use our exclusive #B2BMX podcast code (B2BMXPOD) to receive 50% off your ticket. Talk to you there!

RELATED LINKS

09 Dec 2020So, You Want To Be A CMO?00:31:56

Today's Episode is sponsored by Terminus.

Did you know that less than 1% of marketers have a shot at becoming a CMO? Most marketers have no clue on what it takes to become a CMO and even worse, they cannot ask or a get a straight answer from their CEO. The reality is that if you want this highly coveted spot in the executive suite, you need to build and manage key relationships, identify your superpower and answer some tough questions about your goals and vision for your life.


After more than 50 CMO interviews on the #FlipMyFunnel podcast and by being a two-time CMO himself, Sangram Vajre is ready to help you determine whether you're suited for a CMO spot. This week's episode, which is a replay from the B2B Sales & Marketing Exchange online experience, covers it all. Listen in and learn:

  • How to determine whether daily tasks match your expertise and passion points;
  • The top skills to acquire and master; and
  • What path you need to take to work towards a CMO role.

If you want to see the visuals to support the sound, check out the session on-demand now. Bonus: You’ll get access to our 50+ other sessions and keynotes.


Many thanks to this week's sponsor, Terminus

Terminus gives revenue teams more data, more marketing channels, and more sales and marketing intelligence all in one single platform. Terminus is how modern companies acquire and retain customers by helping marketing, sales, and customer success generate revenue growth across every part of their funnel. See for yourself by scheduling a demo today.

17 Nov 2021How 2020 Strengthened Collective Revenue Generation For High-Performing B2B Brands 00:51:18

Host Klaudia Tirico is picking up right where she left off with the season five premiere of the #B2BMX Podcast! While the season-four send-off featured an interview with Gartner’s Craig Rosenberg and a sneak peek into his keynote at the in-person B2B Sales & Marketing Exchange (#B2BSMX), the season-five opener features a highly anticipated replay of Rosenberg’s session.  

 

As the opening keynote for the #B2BSMX event, Rosenberg’s insights helped set the stage for the entirety of the event (and this podcast!). Tune in now to learn all about the heightened need for consistent, omnichannel communication and the renewed focus on ideal customer profiles (ICPs). Specific takeaways from the session include: 

  • Why organizations must focus on ICPs to meaningfully engage with best-fit accounts;  
  • Best practices of modernizing orchestration practices to coordinate consistent messaging across all departments and channels; 
  • How to adapt to the new B2B buyer behaviors and demands; 
  • The importance of adjusting to the changing realities surrounding the abundance of content available to buyers; and 
  • Much more! 

RELATED LINKS 

14 Oct 2020Achieve Alignment Transformation To Fuel The Revenue Engine00:24:56

This episode is sponsored by Demandbase.

Marketing and sales alignment is absolutely critical in the age of the buyer — no surprise there. But achieving and maintaining a strong level of collaboration and alignment is easier said than done, especially at a time when buyers have taken control of their purchasing journeys. During this episode, host Klaudia Tirico chats with Jeff Davis, who is the founder and principal of JD2 Consulting and an expert on sales and marketing alignment. They discuss:

  • How the buyer and seller relationship has changed;
  • The concept and definition of "alignment transformation," and why it’s important;
  • Why teams simply can no longer operate in silos;
  • How to close the gap between marketing and sales to create one cohesive revenue engine; and
  • Best practices for accomplishing alignment and getting buy-in from the C-suite.

A word from our sponsor, Demandbase:
Get a first-look at the new Demandbase ABM platform. Click the link to join John Miller, Chief Product Officer at Demandbase, as he gives you an exclusive look under the hood!

02 Aug 2023Turning Challenges Into Opportunities: The Power Of Innovation In Marketing00:27:07

Innovation has always been a game-changer in the marketing world, constantly shaping and reshaping strategies to stay ahead of the curve. But what happens when things get a little weird in the economy? How do marketing leaders deal with the unexpected and find new opportunities in unusual circumstances?


During this episode of the #B2BMX podcast, we’re going back to Scottsdale to revisit a keynote session presented by Ali Haeri, SVP of Marketing at the Connected TV advertising platform company MNTN. Ali shared terrific insights into what the company believes innovation looks like in marketing during a weird economic moment and what it means for those at the top of the marketing game.


Tune in to learn:

  • Why innovation beats technology in marketing, and the best marketing ideas are low-tech;
  • How this innovation enables companies to “cut through the noise” in the marketplace;
  • What it means to play the “long game” with your content;
  • What channels benefit from these innovations, like TV and social media.

RELATED LINKS

08 Nov 2023Using AI To Bring Your Marketing Stories To Life00:29:31

In a world filled with endless content and fleeting attention spans, captivating your audience has become more challenging than ever. But fear not, for AI is here to revolutionize the way we approach storytelling in marketing. By leveraging cutting-edge technologies, AI can unlock a world of creativity, personalization and immersive experiences that will captivate your audience like never before.

During this episode, we’re listening back to a session presented by Jeanne Kirby, VP of full service marketing and communications agency Inviso Corporation. She discussed how stories are more memorable than facts and statistics, and how AI can help you find the right stories to tell. 

Tune in to:

  • Hear examples of how telling stories about personal experiences or customers can help form connections;
  • Get tips for how to craft effective marketing stories, such as finding a relatable hook, using video and AI, keeping the message simple and evoking emotions; and
  • Learn why storytelling is a powerful way for businesses to engage customers and generate sales.

RELATED LINKS

19 Jul 2023Secrets From The CIA: What B2B Sales Can Learn About Closing Deals00:35:52

When it comes to closing deals, there's no one better at it than the CIA. They are experts in the art of persuasion and building long-lasting relationships with clients — skills that are just as crucial in the world of B2B sales.

During this episode of the #B2BMX podcast, we're returning to a fantastic session hosted by Jeremy Hurewitz, creator of the Sell Like A Spy program. He's a pro at using spy tradecraft and applying it specifically to B2B marketing and sales practices.


Hurewitz draws parallels between the day-to-day work of CIA officers and the responsibilities of BDRs and account managers. He takes listeners on a journey through the unique psychological skills that spies use to make sales and build lasting relationships with clients. Tune in to learn:

  • What it means to “sell like a spy;”
  • The real challenges of getting to know your prospect;
  • How vulnerability cultivates intimacy and humanity breeds credibility; and
  • How to learn about people without asking them a question!

RELATED LINKS

05 Feb 2020Inspiring Creativity Amidst Chaos w/ Todd Henry00:38:42

Todd Henry has made a living from creativity. A creative type himself, he has spent the last few years helping companies and individuals prioritize creative thought in their increasingly chaotic lives. During this episode of the B2BMX podcast, we sit down with Todd to hear his perspectives on how B2B organizations are balancing the need for creativity and the need for quick and efficient workflows. He also reveals how this new reality has:

  • Impacted the way internal teams meet and collaborate;
  • Changed the qualities of a successful manager; and
  • Inspired shifting perspectives in "hustle culture" and work-life balance.

Along the way, Todd shares some inspiring anecdotes from his own conversations with creative pros on his podcast, The Accidental Creative, and the lessons he's learned speaking with these executives.

REFERENCES:

26 Oct 2022Real-World Insights On ‘The Changing Market’00:36:02

We are back with another episode of the B2BMX podcast, starring Terminus’ Natalie Cunningham who took the stage at #B2BSMX in Boston just a few months ago! Co-hosts Klaudia Tirico and Kelly Lindenau can’t wait to share this session with the audience, as it’s one for the books.


Cunningham enforces the idea of shifting time and resources to a proactive and strategic account centric GTM motion. It is no longer applicable to do the bare minimum in B2B; it is essential to focus on revenue impact, efficiency and predictability.

Tune in to episode two to learn:

  • How to view the current state of B2B marketing as an opportunity;
  • The transformation of today's CMO and its evolving role to drive alignment;
  • The strategy behind account-based transformation; and
  • Various insights into “the changing market.”

RELATED LINKS

09 Jun 2021How To Participate, Lead & Thrive In Channel Ecosystems 00:32:07

In the middle of a major transformation of how companies go to market, 76% of global CEOs feel that their current business models will be unrecognizable in the next five years. Business ecosystems are the main reason why.  

 

In this B2BMX session replay, Jay McBain, Forrester’s Principal Analyst, Channels Partnerships and Ecosystems, will present actionable advice on the changing marketing landscape and how to participate/lead/thrive in ecosystems.  

 

Check it out to discover how to pivot channel messaging, content and campaigns to align with driving intra-firm value creation, leveraging network effects and incubating partner co-innovation all wrapped around an ecosystem opportunity.  

 

 
RELATED LINKS 

01 Dec 2021From Stage-1 To Closed/Won: 5 Tips To Break Down Barriers Between Sales & Marketing00:25:15

Finger-pointing, accusations and deflections — no, this isn’t a Real Housewives reunion; it’s a meeting between sales and marketing following a soured deal or missed target. Most organizations know they need internal alignment for success, but unification is challenging when sales and marketing are measuring different metrics and working toward separate goals.  

 

In this session replay from the 2021 B2B Sales & Marketing Exchange, Host Klaudia Tirico revisits “From Stage-1 To Closed/Won: 5 Tips To Break Down Barriers Between Sales & Marketing” featuring Qualified’s Sarah McConnell. Throughout her presentation, McConnell provided five valuable tips to help eliminate interdepartmental barriers and promote more efficient and successful RevOps.  

 

Key takeaways from the session include: 

  • The importance of a company’s website in promoting sales and marketing alignment;  
  • How to eliminate economic and cultural friction that contributes to animosity between departments;  
  • Conversational marketing’s contribution to internal cohesion; and 
  • Real-world examples featuring top-converting conversational marketing strategies to help create pipeline and accelerate deals.  

 
RELATED LINKS 

06 Jan 2021How Your Partner Portal Can Rival Amazon00:25:24

Making your channel partners sort through everything you have simply to find what they need can make your portal a no-go zone. By creating personalized portals that recognize the variety of roles within partner organizations, channel-first companies are creating engaging and efficient experiences designed to set partners up for success.


During this episode, which is a replay of a B2B Sales & Marketing Exchange session, Cindi Johnson, Global Director of Partner Programs at Tanium, discusses how her company is boosting channel engagement—especially among partner sales staff—by creating personalized portal experiences. Johnson will review how Tanium is ensuring ongoing partner portal engagement with:

  • An innovative onboarding strategy;
  • A distributed publishing model that keeps content fresh; and
  • Partner activity analytics that identify opportunities for improvement.

If you want to see the visuals to support the sound, check out the session on-demand now. Bonus: You’ll get access to our 50+ other sessions and keynotes.

04 Jan 2023How To Measure The Success Of Your Revenue Strategy00:30:49

Co-hosts Klaudia Tirico and Kelly Lindenau are kicking off the new year with a welcome blast from the #B2BSMX past! We are throwing it back to Mason Cosby, Director of Growth at Gravity Global, as he discussed why modern CMOs are shifting to a revenue flywheel approach when tasked with building a sustainable growth strategy.

During his session, Cosby covered the key components of the revenue flywheel strategy, such as:

  • The different phases and specific KPIs to use to measure success; 
  • How this approach is different from the traditional lead gen strategy; and
  • How ABM can help take a revenue flywheel strategy and turn it into tactical campaigns and plays for sales and marketing teams.


Plus, Cosby shared insights into how a successful ABM strategy generated $5.7 million in five months using a revenue flywheel.


RELATED LINKS

12 Feb 2020#B2BMX 2020 Sneak Peek00:48:03

For the season one finale of the B2B Marketing Exchange podcast, the Demand Gen Report team sits down with a few friends to reflect on how the event has grown and evolved. This jam-packed session, which is co-hosted by Alicia Esposito and Editor Klaudia Tirico includes three special guests: Andrew Gaffney, Editorial Director of Demand Gen Report; Christine Elliot, Global Leader, Demand Center and Content Strategy at JLL; and Dave Bruno, Marketing Director at Aptos. They discuss:

  • The evolution of B2BMX, from content marketing event to the must-event conference for B2B marketing professionals;
  • New content offerings and networking opportunities at this year's event;
  • Key session themes and hot topics, and which are top-of mind; and
  • Examples of lessons from B2BMX that have been applied within their organizations.
28 Jun 2023Changing The Game: How Customer Retention Can Double Your Revenue00:28:25

For some, marketing is all about leads, leads and more leads. But according to industry veteran Sangram Vajre, Co-founder and CEO of the new go-to-market analyst firm GTM Partners, it’s possible to double revenue every five years without adding new customers — it all rests in how companies go to market. 


During this episode of the #B2BMX podcast, Hosts Klaudia Tirico and Kelly Lindenau chat with Sangram about the importance of companies needing to change their vocabulary and way of measuring success to create more efficient and responsible growth. Tune in to learn:

  • The two key acronyms for success — ROI and NRR;
  • How AI can help B2B marketing and sales professionals;
  • How can practitioners can position themselves to embrace the future of marketing and sales; and
  • How Sangram’s new company looks to help others change the way they go to market.

RELATED LINKS

03 Jun 2020Talking All Things Podcasts...On A Podcast00:43:57

Podcasting has exploded in the B2B realm. We've seen brands across industries and of all sizes use podcasting to share their unique thought leadership and interview experts in their field. But how is this area of the media landscape evolving as more brands create podcasts, and as more buyers rely on them? During this episode, we sit down with Tina Dietz, Founder of Twin Flames Studios, to get her take on how podcasting is evolving. Together, Tina and hosts Alicia Esposito and Klaudia Tirico go through:

  • New podcasting formats and approaches;
  • Creating strategies for the middle and bottom of the funnel;
  • The "murkiness" of podcasting metrics; and
  • How to use podcasting to build company culture.

RELATED LINKS

15 Dec 2021Revenue Operations: The Next Frontier In B2B Marketing00:34:00

Christine Nurnberger and her team decided to pitch the implementation of Revenue Operations at Bottomline Technologies on a whim… the night before a meeting with the “higher ups.” No pressure, right?

 

The result? “YES! This is what we need,” the executives said after she made her case. 

 

The rest is history… and during this session replay from #B2BSMX, Nurnberger shares her story on how RevOps came to life at Bottomline. Plus, you’ll get the scoop on why companies with revenue operations alignment perform better with 19% higher growth rates and/or 15% greater profitability, according to SiriusDecisions.


 RELATED LINKS

09 Nov 2022How To Makeover Your Buyer Journey00:34:16

Here’s a flashback from the B2BMX stage in Boston, where Randy Frisch discussed why mapping content through the buyer and customer journey closes more deals. If you missed out on this live session, don’t worry, co-hosts Klaudia Tirico and Kelly Lindenau got you covered!

Uberflip’s Randy Frisch walks marketers through how to avoid the go-to-market trap. Here are his three simple steps to follow:

  • Identify your target audience, usually with some sort of data source;
  • Attract people with various channels, social, email or whatever you're hot on; and
  • Find a destination where customers control what they want to do next.

Frisch also dives deeper into the importance of content tagging, as well as creating personalized experiences. If you’ve never heard Randy speak before, don’t miss this opportunity to hear from one of the best! 

RELATED LINKS

22 Jan 2025Award-Winning AI Strategist Shares A Practical Blueprint For AI-Powered Team Success00:29:37

As AI continues to make waves in B2B, we have to remember the true competitive advantage lies in how we leverage the technology itself to enhance the human experience. In this episode, you’ll hear from Daniel Englebretson, an award-winning AI Strategist, who will unveil a practical blueprint for empowering your B2B marketing team to orchestrate human-centric experiences. 


Daniel will discuss how to develop and implement an AI toolkit that empowers your entire team to achieve 100x productivity gains while delivering personalized, impactful marketing that resonates with your audience and aligns seamlessly with sales. Get ready to walk away with: 

  • New intelligence signals and insights for your next marketing campaigns; 
  • A clear blueprint for accelerated AI adoption in your B2B marketing efforts; 
  • Techniques for developing a team-wide AI toolkit; and
  • Strategies for maintaining the human touch in an AI-enhanced world.

RELATED LINKS:

21 Aug 2024An ABM Framework That Caters To Modern B2B Buyers, with Ex-Googler Steve Armenti 00:56:17

The buying experience in B2B has and continues to change dramatically. Buyers are now more informed and demanding than ever before, and they expect a personalized and seamless experience from start to finish.


In this episode of the B2BMX Podcast, you’ll hear from ex-Googler and current VP of Revenue Marketing for DigitalOcean Steve Armenti. He took the B2BMX stage in Scottsdale earlier this year to share a new framework designed to provide buyers with a better purchasing experience. 


With several demand and growth leadership positions under his belt, Armenti focuses on building demand and growth teams that drive revenue. Tune in now to learn how to use ABM in a new capacity to meet the evolving needs of today's B2B buyers. 

Armenti will dive deep into topics such as: 

  • Aligning sales and marketing as step zero; 
  • The future of account intelligence and mapping (how gen AI accelerates this); 
  • Shifting from MQLs to MQAs; 
  • Redefining the role of lead generation;  
  • The power of ABM in lifecycle marketing campaigns; 
  • Ai-driven personalization for account-based strategies; and 
  • A new way to measure ABM. 

It's time to perfect your ABM strategies for the modern B2B buyer... and reap the benefits! Don't miss Armenti's highly-rated keynote to get the ultimate ABM framework. 


RELATED LINKS: 

13 Nov 2024The Power Of Content Curation 00:18:52

B2BMX is all about bringing real practitioners together to talk through real challenges and share solutions to real problems and industry trends. Today's guest, Christine Elliott, is an industry veteran who has been part of the B2BMX community since 2012! She took the stage at B2BMX East in Alpharetta, GA, to share her career journey and highlight her work in content strategy and marketing. Most recently she played a pivotal role in helping EY's tax practice create a differentiated narrative that could connect its services to client issues. 


Our hosts sat down with Christine after her session to discuss the power of content curation and why even the biggest brands must work hard to connect with clients in a meaningful way. The trio dove into topics such as: 


  • How to shift from brand-heavy strategies to creating narratives; 
  • Various challenges and success of a successful EY campaign that was built with "spit and duct tape;"
  • The importance of content strategy in driving demand and generating leads;
  • Why a "less is more" approach can generate greater engagement; and
  • The need to experiment with different content formats.


Tune in now for a lively conversation about all things content! 

RELATED LINKS: 


Follow us on LinkedIn and X.

17 Sep 2019Break Free Of Boring B2B w/ Lee Odden00:43:27

B2B marketers are dealing with a big trust problem. Their buyers are hungry for credible content that's supported by reputable third parties, from analysts to authors and other industry influencers. At the same time, they want marketers to tell these stories in a captivating way. It sounds like an impossible feat, but Lee Odden, Co-Founder and CEO of TopRank Marketing breaks down how your brand can break free of boring B2B with interactive, influencer content.

16 Nov 2022Don’t Put ABX In The Corner 💃00:30:58

What’s better than one female marketing leader… try FOUR powerhouse female marketing leaders! FullStory’s Jennifer Leaver, Reachdesk’s Amber Bogie, Gong’s Corrina Owens and 6senses’ Jess Gondolfo ignited the #B2BSMX stage in Boston during their panel, where they put ABX at the forefront of everyone’s minds.

Co-hosts Klaudia Tirico and Kelly Lindenau cannot contain their excitement in sharing this panel session with the audience because marketers need to prioritize ABX now more than ever and who better to elaborate on the “why?” than these revenue marketing leaders. 

Tune in to learn how and why ABX creates the flywheel to elevate your go-to-market strategy and breaks down silos across teams. Here’s how marketers can:

  • Use ABX as the glue that ties the flywheel together;
  • Make sure ABX isn’t siloed;
  • Give prospects a glimpse into what it’s like to be a customer;
  • Move beyond looking at prospects and customers as just another logo; and
  • Tap into CX as the next phase of integrating an ABX strategy.



RELATED LINKS


04 Dec 2024Expert Perspectives Of Scaling ABM With Minimal Budgets 00:11:30

At B2BMX East in Alpharetta, GA, host Klaudia Tirico sat down with Claire Noble and Michael Taylor of Agent3, and Gemma Davies of Service Now to discuss common challenges and pressures on modern marketers and the importance of scaling ABM programs while focusing on top priority accounts. 


In this episode, the conversation spotlights a variety of key points, including: 


  • The increasing pressure on marketers due to ROI expectations;
  • The need for ABM to evolve with customer relevance; and 
  • The challenge of scaling ABM with reduced budgets. 


Claire emphasized the importance of precision principles at scale, while Michael highlighted the need to leverage technology and data. Gemma stressed the necessity of customer immersion and alignment, providing actionable insights for CMOs and underscoring the value of agency partnerships in enhancing ABM strategies. Tune in to this week's episode to learn more! 

RELATED LINKS: 

Follow us on LinkedIn and X.

23 Oct 2019Top 5 B2B Trends Of 2019 w/ Maureen Maggioni00:26:28

What better way to prepare for 2020 than to reflect on the top trends of 2019? And let's be real, 2019 had it's fair share of trends reaching their full potential, while others generated a lot of hype. During this episode, Maureen Maggioni, Director of Salesforce Pardot Product Marketing, will reveal:

  • The top 5 trends of 2019;
  • How B2B organizations perceive and, in turn, are adopting these trends; and
  • Why a unified customer view is the "secret sauce" for success.


Want your content and campaigns showcased alongside the best in B2B? Submit your nomination for the ninth annual Killer Content Awards before November 1 for your chance to win!


[Nominate Now]

14 Aug 2024Why Your ABM Program Is Failing (And How To Fix It), with Mason Cosby00:23:25

Account-Based Marketing has been a staple in B2B for quite some time. Yet, the practice feels newer than ever as the industry evolves. But Mason Cosby, Founder of Scrappy ABM, argues that ABM innovation has yet to reach its peak, and we're still in the early, "buzzword days," as studies show that 94% of B2B marketers are building ABM programs despite challenges in understanding what it actually means.


During this episode of the B2BMX Podcast, co-hosts Klaudia and Kelly sat down with Cosby, a B2BMX alum and upcoming B2BMX East keynote speaker, to discuss the trials and tribulations of ABM, which include lack of clarity, difficulty in measuring success and a struggle in executing ABM programs effectively (just to name a few). Cosby also emphasized what it takes to scale ABM and why it's so important to validate program effectiveness and identify valuable signals within existing tools before scaling.

Tune in today to hear:

  • Why misalignment between sales and marketing teams is a major reason for ABM failure;
  • How successful ABM programs focus on the right processes and message alignment (versus shiny new tools like AI);
  • What it means to "stack signals" to build programming around existing signals for better engagement;
  • How to simplify ABM programs through a modular approach; and So much more!

Get these and more practical tips to perfect your ABM practices for the rest of the year!


RELATED LINKS:


29 Apr 2020Using Social Media As A Powerful Content Cornerstone00:35:56

Social media has always been a critical part of the B2B marketing mix. Brands rely on some or all of the key networks, like LinkedIn, Twitter, Facebook and even Instagram, to amplify content assets, respond to audience feedback and build their communities. But the role and impact of social media is heightened today, as we socially distance and seek ways to stay connected.

That is why this panel featuring Courtney Beasley of Walker Sands and Linda Beaton of Flexport is not just relevant, but valuable. During their discussion with Klaudia Tirico, Editor of Demand Gen Report, they discuss:

  • How to tailor social media strategies to audience needs and behaviors;
  • The critical need to repurpose and modularize assets for snackable social content;
  • The emergence of Instagram in B2B; and
  • Ways to engage and empower employees to share brand messaging across social media.

Courtney and Linda also share some quick tips, including their favorite tools and platforms, how to measure social success, and how to best deal with trolls and social media haters.

25 Jan 2023How Harry Potter Helps Slalom Tackle Global Marketing Training, DE&I Initiatives00:27:23

Sometimes, a shared passion is all you need to create a spark that can fuel ongoing training and education within a growing B2B company. Tabitha Adams, Director of Performance Marketing, Analytics and Technology for the global consulting firm Slalom, used the power of the wizarding world to build fellowship and community at the company.

In this episode, we chat with Tabitha about her experience creating a “Triwizard” training program for Slalom’s global marketing team to build a better learning community within the group. The two-time B2B Innovator Award winner also shares her thoughts on prioritizing and promoting diversity, equity and inclusion (DE&I) in the B2B space.

Listen to this episode to learn about:

  • Why DE&I initiatives are essential for any business;
  • Tabitha’s work within Slalom to raise awareness and improve reproductive rights, along with other DE&I initiatives; and
  • Way too many Harry Potter references!

RELATED LINKS

  • Check out the agenda and register for B2BMX 2023use the code PODCAST25 during checkout to get 25% off your ticket!
  • Connect with Tabitha on LinkedIn!
  • Read our coverage of B2B Diversity & Inclusion at Demand Gen Report!
01 Jul 2020How Has COVID Changed The B2B Marketing Talent Pool?01:12:30

The novel coronavirus has not only shaken up our personal lives. It has turned some careers, and even businesses, upside down. While some companies have implemented hiring freezes, others have been forced to fill employment gaps, going through hiring surges. In some cases, organizations have had to bolster their workforce by looking inward, upskilling current employees. During the 2020 B2B Marketing Exchange in Scottsdale, a panel of experts discussed how they're building the marketing teams of tomorrow. We believe some of their insights are still valuable -- that's why we're re-sharing this episode with you! But,, we believe some things have changed. That's why we brought back the panel moderator, Wes Lieser of Versique, to get his take on what's happening in the employee market, and how brands and individuals can move forward successfully.


Topics include:

  • Coveted skills in the current climate;
  • Soft skills to include on your resume and in interviews;
  • Whether employers prefer generalists or specialists; and
  • The current state of the talent pool, and how it will change over the next year.
20 Nov 2019Gaining A Millennial Mindset To Build Brand Authenticity & Trust w/ Brian Fanzo00:51:25

Brian Fanzo is a Millennial that has seen it all. Coming from a cybersecurity background and working almost a decade with the Department of Defense, you’d never expect the guy to become one of the industry leaders in promoting brand authenticity and creating a true fanbase within your customer community. As a self-proclaimed “change evangelist” Brian has been helping B2B brands take a step back and address the elephant in the room: empathy and trust is what brands need to succeed.


We sat down with him for an up-close-and-personal look into the life of one of the most prominent thought leaders on the speaking circuit today. We learned about what brought Brian into the industry, as well as how he has taken what he has learned and observed over the years to help brands build authentic relationships with their customers.


Listen in to learn about:

  • Brian’s experience in industries ranging from the U.S. government to his work with high-tech enterprises;
  • Brand authenticity and how that is making and breaking B2B deals;
  • Understanding the Millennial mindset to communicate with potential customers on their terms;
  • Having authentic relationships with customers that can turn them into brand advocates; and
  • Using that relationship to fuel go-to-market initiatives via tactics such as influencer and customer marketing.
29 Jan 2020Finding Your Next Big Idea w/ Tamsen Webster00:29:03

Tamsen Webster has a heritage in marketing. With about two decades in the biz, she has held positions at Weight Watchers, Tedx and helped numerous marketers and brands uncover big ideas and tell incredible stories. Think B2B isn't a space for creative stories? Tamsen will prove otherwise. During our conversation, she shares:

  • The difference between a narrative and a story;
  • How marketers can find what drives their business and their brand; and
  • The common "stop lights" in the buying journey that influence messaging and storytelling.
28 Jul 2021Leveling Up Your Diversity & Inclusion Initiatives For Real Action00:33:23

Diversity, Equity and Inclusion (DE&I) have become a critical discussion point for business leaders across B2B organizations. Despite their positive intent, however, many approaches and systems end up falling into the same traps. What are the keys to creating tangible, positive action within your organization?  

 

In this session replay from our Next-Level ABM event, a powerful panel will provide the critical answers you need.  
 

During this episode, you’ll learn:  

  • The true experiences of black professionals in the B2B sales and marketing professions;  
  • How to expand your candidate pool and attract talent;  
  • How to foster an environment that empowers and retains talent; and  
  • Supporting mentorship and sponsorship that drives talent growth and progression.  

 
RELATED LINKS 

02 Jun 2021Unlocking The Full Potential Of B2B Social Media Marketing00:28:54

Social media has come a long way since the Myspace days. It has even evolved to become a key channel for B2B brands to engage with buyers and consumers … and even close deals.  

 

B2C companies have a leg up on B2B companies when it comes to social media content, but modern B2B marketing teams have become very creative with the way they engage on channels such as LinkedIn, Twitter and Facebook. In this episode, host Klaudia Tirico sits down with Xenia Muntean, CEO and Co-Founder of Planable, a content review and marketing collaboration platform. Xenia is passionate about all things social media so we got the scoop on what it takes for B2B brands to stand out on social channels to reach audiences in a fun and engaging way. They discuss: 

  • How social media content creation varies across B2B industries;  
  • The role of social media content management and collaboration;  
  • The steps orgs can take to unlock social media content's full potential;  
  • Key considerations for scaling social media content; and  
  • Unique examples of B2B social media content done right. 

 
RELATED LINKS 

13 Jan 2021Friends of B2BMX Share 2021 Resolutions00:20:04

Sure, they have a bad rap, but we believe that New Year’s Resolutions allow us to reflect on the past year and forge a positive path forward. Because so many of us had to navigate new challenges and new conditions in 2020, the B2BMX team wanted to hear how some of our peers were setting their goals for 2021.  
 
In this special episode, hosts Klaudia Tirico and Alicia Esposito discuss some of the findings, which are featured in a new interactive experience. Experts and practitioners spotlighted in this episode include:  

  • Todd Henry, author and host, “The Accidental Creative” 
  • Tamsen Webster, Founder and Chief Message Strategist, Find the Red Thread 
  • Katie Martell, Producer, “Woke-Washed” 
  • Elle Woulfe, VP of Growth Marketing, Invision 
  • Sangram Vajre, Co-Founder, Terminus 
  • Randy Frisch, CMO, Uberflip 
  • Leela Srinivasan, CMO, SurveyMonkey 

RELATED LINKS 

  • Check out the 2021 Resolution experience 
  • Listen to the B2BMX Podcast interview with Todd Henry 
  • Listen to our discussion about diversity in the B2B community
27 Jan 2021Inside West Monroe’s Pandemic Marketing Playbook00:37:57

Competing with entrenched industry giants can be a monumental task. If anyone knows this all too well, it’s Casey Foss, Chief Marketing Officer at West Monroe, a technology and management consulting firm that competes with giant consultancies. Under Casey’s leadership, West Monroe’s marketing team takes a test-and-learn approach that allows them to be nimble, respond to changing market conditions and fail fast. 
 
During this episode of the B2BMX Podcast, which is an audio replay of Casey’s highly praised session from the B2B Sales & Marketing Exchange, you’ll learn how to:  

  • Marry brand and demand to take innovative approaches to thought leadership content, events and advertising;  
  • Develop a growth marketing mindset by leveraging predictive capabilities and intent data to increase marketing efficiency and expand share of market; and  
  • Stretch dollars within refined market segmentation by leveraging account-based marketing. 

RELATED LINKS 

24 Jul 2024Your Cheat Sheet For Understanding & Acting On Intent Data w/ Sarah Sehgal00:13:50

All this talk about intent data is enough to get every marketer’s head spinning. There’s a lot to process and understand, and not enough expert commentary about how to put it into action… until now. 


In this episode, OpenSesame’s Director of Growth Marketing, Sarah Sehgal, sat down with co-host Kelly Lindenau on the show floor at B2BMX in Scottsdale to discuss the importance of understanding different types of intent data in marketing. Sehgal shared takeaways from her presentation at B2BMX to help listeners better understand and act on intent data, suggesting that marketers can start using intent data immediately by accessing and analyzing their own data to gain insights into their customers' intentions. 


The duo also uncover: 

  • The importance of using intent data to personalize marketing efforts; 
  • The need to make intent data simple and actionable for marketers; and
  • Trends around using AI-powered data to inform tactics.

Tune in today to learn exactly how to better your marketing efforts with intent data! 


RELATED LINKS: 

21 Oct 2020Inside The B2B Sales & Marketing Exchange's Shift To Digital00:42:39

This episode is sponsored by Demandbase.

Like many other event producers, Demand Gen Report had to completely reimagine its B2B Sales & Marketing Exchange event. As many teams know, this is not a copy-and-paste scenario. It's up to the content, marketing and customer success teams to collaborate and design an experience that's true to what makes the event great, while also embracing the best of digital.


During this episode, hosts Alicia Esposito and Klaudia Tirico sit down with Sheri Butts, who is Demand Gen Report's Director of Demand Generation and Growth Marketing, to discuss their journey in reimagining the B2B Sales & Marketing Exchange...struggles and all. They talk about:

  • How they used editorial discussions and coverage to guide event decision-making;
  • The need to emphasize real-life use cases, successes and failures;
  • Why finding speakers with the right expertise is more important than paying for big names; and
  • How to capitalize on digital tools to augment networking and community-driven programming.


RELATED LINKS

A word from our sponsor, Demandbase:

Get a first-look at the new Demandbase ABM platform. Click the link to join John Miller, Chief Product Officer at Demandbase, as he gives you an exclusive look under the hood!

21 Jul 2021How A Remarkable CX Is Your Best Sales & Marketing Strategy  00:29:29

One of the positive outcomes of 2020 was that companies pivoted their focus to their existing clients. After all, without clients there is no business.  
 

In this fun and engaging keynote replay from #B2BMX, customer experience coach and former B2B/B2C marketing executive Dan Gingiss will share how client experience can be your company’s ultimate competitive advantage as well as provide new and credible marketing opportunities.  

 

Take a listen to learn how to:  

  • Apply an easy, five-step framework for creating remarkable, shareable experiences and converting clients into marketing advocates;  
  • Reduce churn and increase customer lifetime value;  
  • Talk about client experience in your marketing; and  
  • Leverage examples from other successful companies across industries.  

 
RELATED LINKS 

08 Jan 2020How To Make Video Marketing A Money Maker00:26:28

Over the past five years, we've seen video explode. What was once a blip on marketers' radar has become an integral format to engage, educate and nurture buyers at all stages of the decision-making process. Why? Because buyers today crave content that's not just helpful and valuable; they want content that's easily to consume and react to. During this panel discussion, Candyce Edelen of PropelGrowth, Andreas Hauke of Hauke Digital, and Paul Casinelli formally of BrightCove offer tactical best practices that can help B2B brands bolster their video marketing efforts. During their discussion, the panelists touch on everything from:

  • The different types of videos and storytelling approaches;
  • How brands can video plan that's aligned to buyer needs and brand differentiators;
  • Ways to scale video production at all budgets; and
  • Using data and analytics to optimize video performance and ROI.
22 Jan 2020Speak Your Customers' LINGO W/ Jeffrey Shaw00:34:29

Jeffrey Shaw has experienced quite the career evolution, starting out as a photographer and eventually becoming a brand strategist, speaker and author. Why the jump? According to Jeffrey, it's all connected. During our sit-down, we talked about this connection and so much more. Listen in to get his thoughts on:

  • Why marketers are still struggling to be audience-first;
  • How technology can help, or hurt, marketing and sales strategies; and
  • What trends he believes have the most potential for B2B organizations.
18 Sep 2024Striking The Right Balance Between Demand Gen & ABM00:29:56

The traditional boundaries of demand generation and account-based marketing are blurring, and the need for a more integrated and strategic approach to driving growth in the B2B landscape is apparent. 


In this episode, you'll hear from Wes Lieser, VP of Demand Generation & Marketing Search at Versique; Sam Nohava, VP of Global Marketing - Manufacturing & Logistics Service Providers for Blue Yonder; Madeline Maguire, Head of B2B Marketing at Grubhub; and Annie Chamberlain Head of Account-Based Marketing & Experiences at Lumen Technologies, as they explore the dynamic landscape of demand gen and ABM, as well as the pivotal moment where these strategies intersect. 


Tune in now to hear: 

  • How companies can leverage the power of data, personalization and automation to effectively target high-value accounts while still maintaining a broad reach; and 
  • Practical insights and best practices for marketers looking to strike the right balance between demand generation and ABM to achieve optimal results in today's competitive B2B marketplace.

RELATED LINKS: 

15 Jul 2020Tips And Tricks For Perfecting ABM Personalization00:35:46

In her role as an ABM consultant, Sydney Switzer helps Vertex Marketing Agency clients get their programs off the ground and scale them successfully. Needless to say, she's seen her fair share of challenges and lessons learned over the years. During her chat with hosts Alicia Esposito and Klaudia Tirico, Sydney shares:

  • Common challenges with ABM strategies;
  • New rules and expectations for stellar personalization;
  • ABM trends that may emerge amid COVID-19; and
  • Different ways to personalize campaigns based on available time and bandwidth.


RELATED LINKS

  • Learn more about Vertex Marketing Agency
  • Dig into ABM personalization ideas and best practices
  • Listen to the Vertex Marketing Agency podcast
  • Check out Sydney's favorite podcast (if you're into health and wellness)
06 Dec 2023Cracking The Marketer's Paradox: Scaling & Achieving More With Less00:36:06

Marketers are constantly looking out for ways to scale their efforts and achieve more with less.  However, this is challenging in today's saturated market, where consumers are bombarded with messages from all directions. 

In today’s episode, Hosts Klaudia Tirico and Kelly Lindenau replay a session hosted by Elle Woulfe, SVP of Global Marketing at Formstack. Throughout her presentation, Woulfe uncovered how practitioners can skillfully navigate the hurdles of rapid marketing transformation, even with limited resources. With an ingenious squad structure and a sharp focus on marketing objectives, she unveiled the secrets behind Formstack's impressive growth across all the company’s KPIs.

Tune in to learn about how:

  • Breaking teams into focused squads focused on specific metrics helps organize work and create accountability;
  • Standardizing processes and collapsing duplicate efforts extracts more value from existing work;
  • Synchronizing communication and keeping work visible help smaller teams work efficiently together; and
  • Verticalizing marketing efforts where the business sees success can help double down on wins.

RELATED LINKS

04 Nov 2020Marketing In Times Of Crisis: Embracing Empathy Is The Key To B2B’s Future00:34:49

Today’s business leaders are looking to cut marketing costs while also achieving growth. They demand marketing to show ROI. And yet, every day, we are getting asked to promote our products and services in ways that may not work. In order to bridge this gap, the courageous marketer is focused on demonstrating business value to executives by making customers the heroes of the stories they tell. Because brilliant marketing leaders know that by focusing on customer value, we deliver better outcomes for the entire business.


In this presentation, which was first given at the B2B Sales & Marketing Exchange online experience, bestselling author Michael Brenner shares why the future of marketing is about activating the storytelling talent and expertise of your customers and employees. Learn:

  • How we can start to re-define marketing as a strategic asset for business growth;
  • How to grow your brand’s visibility and close new business in the midst of all the noise; and
  • A powerful framework you can use to rally the entire organization around the customer.
14 Dec 2022Optimizing Digital & Remote Sales Experiences To Drive Revenue00:24:36

In the latest episode of the B2BMX Podcast, we’re going back to Boston to join Tracey Barber, VP of Marketing at digital experience agency Verndale, as she shares how to combine multiple marketing strategies — including intent-based prospecting, buyer’s journey optimization, personalization, product recommendations and client and partner outreach — to maximize revenue.

You'll learn the various tools she recommends, as well as techniques for leveraging them most effectively to retain and cross-sell to customers, nurture leads and buyers and generate more opportunities for sales.

RELATED LINKS

10 May 2023Breaking The Mold: How Creativity In B2B Marketing Can Set You Apart00:19:54

In today's competitive marketplace, you need to stand out from the crowd and connect with potential clients in new and exciting ways. For Aleksandra Panyukhina, Experience Marketing Lead at Pixelz, this is where creativity comes in. By breaking the mold and taking a fresh approach to messaging, you can differentiate yourself in a crowded landscape and make an impact on your target audience.

In this episode, our host Klaudia Tirico chats with Aleksandra from the show floor at B2BMX 2023. The pair discuss Aleksandra’s role at Pixelz and how she helps the brand break out of that typical marketing mold. They also discuss why creativity is essential to B2B marketing and how employees leverage social media in unique ways to help their company resonate in a loud market.

Other talking points include:

  • How the Pixelz team turned its organic social channels into the top acquisition channels for the company;
  • How to create ongoing education and employee advocacy on social selling; and
  • Aleksandra’s takeaways from B2BMX 2023!

RELATED LINKS

  • Learn more about Aleksandra here!
  • Learn more about Pixelz here!
  • It’s never too early to save your seat for B2BSMX 2023 in Boston! Register before May 25, 2023 to save over $1,000 of your pass!
11 Dec 2019Direct Mail 2020: How To Win Big With Direct Mail In The Digital Age00:28:47

B2C brands have relied on direct mail for decades, but the trend is re-emerging in B2B in new and exciting ways. Brands across industry verticals are incorporating direct mail into their marketing and sales strategies, especially in their account-based marketing (ABM) efforts. But what are the keys to success for this medium? During this in-depth discussion, a panel of experts delve into real-life examples of how they have used direct mail to create personalized and immersive campaign experiences that help establish long-term buyer relationships.


Panelists include:

19 Oct 2022Harnessing The Power Of Social Listening00:08:54

What better way to kick off Season 7 than with an exclusive interview from the B2B Sales & Marketing Exchange in Boston!? Co-host Kelly Lindenau sat down with Brooke Sellas, Founder & CEO of B Squared Media, who put on an amazing session at the event and was kind enough to share even more insights with our audience.

 

It's safe to say Sellas did not disappoint: She shared an abundance of tips and tricks to implementing a successful marketing strategy while utilizing social media. Throughout the episode, Sellas dove deeper into:

  • The role social media plays in B2B marketing and how practitioners can leverage it;
  • How to understand customer voices and incorporate them into marketing strategies; 
  • The best strategies to harness the power of social media listening; and
  • The value of ABM.


RELATED LINKS

15 Nov 2023Crafting Compelling Stories: How B2B Marketers Can Connect With Customers00:11:20

Standing out from the crowd is essential in B2B marketing, but it’s difficult to truly connect with customers on a deeper level. By harnessing the power of storytelling and crafting compelling narratives, marketers can create memorable and relatable moments with lasting impact on their target audience.

In this episode of the B2B Marketing Exchange Podcast, Host Kelly Lindenau interviews Jeanne Kirby, VP of Marketing at full service marketing and communications agency Inviso Corporation, from the show floor at #B2BSMX. The pair explore the art of crafting compelling stories and discover how it can help B2B marketers forge stronger connections with their customers.

Tune in to learn:

  • Why you should prioritize storytelling;
  • How to stay close to customers through your content creation; and
  • Where AI fits into the grand scheme of creating compelling stories.

RELATED LINKS

19 Jun 2024Embracing AI & Experimentation In Content Creation With Forrester's Phyllis Davidson00:24:10

When we think of Taylor Swift, we can't help but realize how much she has pushed the envelope and evolved creatively to please her audience. She knows how to take risks and experiment, and in this episode of the B2BMX Podcast, Forrester's VP, Principal Analyst Phyllis Davidson encourages marketers to follow suit. 


Experimentation is the key word here; without it, the tune of content and campaigns can quickly fall flat. According to Phyllis, experimenting with content personalization is critical to improving the customer experience. During their conversation on the show floor at the B2B Marketing Exchange in Scottsdale, co-host Kelly Lindenau and Phyllis dive into all things content strategy and operations, including: 

  • The impact of generative AI on B2B strategies; 
  • Why content intelligence is the next step beyond content measurement; 
  • The role data plays in content intelligence, serving as the foundation for insights and actionable recommendations; 
  • The importance of understanding audience needs and preferences to create effective content; and
  • So much more!

Tune in now to get all the tips and tricks you need to take your content strategy to the next level!


RELATED LINKS: 

18 Jan 2023The 7 Pillars of a P.E.R.F.E.C.T. Go-to-Market Strategy00:36:34

Revenue leaders know that having an effective go-to-market strategy is critical for the success of their business. But the number one challenge many organizations face is achieving scalability—how can you "do more with less?" 


In this episode, we look back at another 2022 B2B Sales & Marketing Exchange session hosted by Lisa Sharapata, former CMO of BoostUp.ai! Lisa offered amazing insights and actionable tips on how revenue leaders must change their go-to-market approach among the constantly changing buyer expectations we experience.


Some of the biggest takeaways from the session include:

  • What “growth at all costs” looks like in the B2B marketplace;
  • The “P-E-R-F-E-C-T” framework to follow when reassessing your go-to-market strategy;
  • The difference between “market fit” and “customer fit”;
  • Why reporting on your NRR, versus your ARR, is so much more important to understanding the growth of your business; and
  • The importance of product market fit and ICP fit.

RELATED LINKS

  • Check out the agenda and register for B2BMX 2023use the code PODCAST25 during checkout to get 25% off your ticket!
  • Connect with Lisa Sharapata on LinkedIn!
20 Dec 2023Navigating The Challenges Of Growing A B2B Marketing Program00:24:48

Every step of the marketing journey presents unique obstacles and opportunities, whether it’s building brand awareness or generating high-quality leads. With those challenges in mind, the biggest concern for marketers is how they can overcome those difficulties to grow and scale their company at the same time.

The latest episode of the B2BMX Podcast highlights a great discussion from the B2B Sales & Marketing Exchange show floor between Nirosha Methananda, Chief Marketing Maven of Sati Marketing, and hosts Klaudia Tirico and Kelly Lindenau. Throughout the discussion, the trio chatted with Methananda about scaling a B2B marketing program for company growth. 

Specifically, they touched upon:

  • The importance of understanding the business’s needs and key stakeholders’ priorities to align marketing strategy;
  • How to select marketing technologies based on a company’s maturity;
  • Why early-stage companies should focus on functions like brand, demand generation and product marketing; and
  • How to communicate the value and impact of marketing through the right metrics and storytelling to different audiences.

RELATED LINKS

30 Jun 2021Tapping Into 'Intelligent Creativity' To Fuel Modern Marketing Strategies00:25:06

According to a new report from Forrester, combining human intuition and machine accuracy produces a more intelligent and transformative creative process for CMOs and agency executives. This allows organizations to move away from the status quo and escape the intuition-governed approach that can often lead to missed opportunities. 

 

In this episode of the B2BMX Podcast, Host Klaudia Tirico sits down with Jay Pattisall, Principal Analyst at Forrester and one of the writers of the "Intelligent Creativity Energizes Marketing Productivity" report, to discuss the modern creative process and how organizations can engage with audiences on various channels (and specifically digital advertising) by combining human intuition and machine accuracy. 

 

Check it out to learn: 

  • What "intelligent creativity" means for B2B marketing organizations; 
  • How intelligent creativity differs between B2B and B2C organizations; 
  • Why the over-saturation of digital advertisements is hindering organizations' ability to connect with buyers; and
  • Solutions to stand out with digital ads and attract customers and prospects through creativity. 


 RELATED LINKS


07 Jul 2021The Story Behind The Rebrand From A CMO’s POV 00:26:12

Last month, SurveyMonkey — a company that has been synonymous with market research and survey software — rebranded to Momentive, now defining itself as an agile experience management company focused on helping customers shape what's next.  

 

A rebrand is more than just a fresh coat of paint, new logo and name, and during this week’s episode of the B2BMX Podcast, Host Klaudia Tirico sits down with Leela Srinivasan, CMO of Momentive, to get a behind-the-scenes look at the entire process and the role of the CMO during a rebrand.  

 

Specifically, Klaudia and Leela touch on:  

  • How SurveyMonkey transitioned to Momentive during a pandemic and why now;  
  • The impact customer and employee feedback have on a rebrand;  
  • Marketing's role during a rebrand and important things to consider before diving in;  
  • The new role of brand in B2B marketing; and 
  • How to blur the lines between brand and demand.   

 
RELATED LINKS 

01 Nov 2023Unleashing The Power Of Sales Enablement: Strategies For Consistency, Collaboration & Success00:52:10

In the keynote session at the 2023 B2B Sales & Marketing Exchange this past August, industry thought leader and author Roderick Jefferson dove into the profound significance of consistency, collaboration and success, emphasizing their role in driving business growth and customer satisfaction. 

During this episode, we’re going back to Boston to listen in on Roderick’s session. Throughout his presentation, he showed attendees how they can embark on a journey to unlock the true potential of sales enablement and revolutionize their organization's approach to sales.


Tune in to learn how to:

  • Personalize the customer experience by focusing on helping customers rather than just selling;
  • Use AI to improve processes like lead scoring, content generation and role playing;
  • Measure outcomes and high-value activities rather than just activities;
  • Align business functions by bringing them together regularly to ensure everyone is on the same page;
  • Continually iterate sales processes, playbooks and strategies based on customer feedback; and
  • Speak the language of each business function to partner with them effectively.

RELATED LINKS

Register now for the B2B Marketing Exchange!

28 Apr 2021Using Storytelling To Drive Engaging Relationships With Customers00:30:19

This episode is sponsored by GrubHub.

Storytelling has become a powerful business tool because it begins and ends with empathy, drives an emotional experience with audiences and humanizes the brand at a deeper level.  

 

In this episode, Miri Rodriguez, storyteller and author of the book “Brand Storytelling: Put Customers at the Heart of Your Brand Story,” shares practical tools to help you design a brand story that drives engaging relationships with your customers — and theirs. Listen to learn:  

A word from our sponsors, GrubHub:

Grubhub Corporate Accounts make it easy for marketers to cater virtual events via their nationwide restaurant network. Visit corporate.grubhub.com to learn more.

11 Jan 2023How To Assess ABM Advertising Strategies In 202300:45:06

Account-based advertising has been a staple of ABM platforms. However, with the loss of third-party cookies, increasing expenses and difficulty demonstrating tangible value, its future can seem a bit murky — to say the least. In this episode, we’re looking back at another session from the 2022 B2B Marketing Exchange presented by John Arnold, Principal Analyst at Forrester, who discussed how the task now falls upon marketers to navigate these challenging waters for ABM advertising success.


During his session, Arnold shared research and strategies to better assess advertising strategies throughout 2023, such as:

  • How B2B buyers respond to advertisements in today’s markets;
  • The advertising tactics that are working the best; and 
  • What the future has in store for B2B advertising and how it will impact go-to-market strategies.

Arnold also shares the five critical components of successful B2B advertising for the next few years. 

RELATED LINKS

26 May 2021Your ABM Foundation: It’s Working…Sorta. What’s Next? 00:27:46

So, you’ve got ABM plays running — and maybe they’re working — but what if they can get better? And what do you do next?  

 

In this B2BMX session replay, three-time ABM practitioner and implementer Jeremy Middleton will share an ABM foundation framework that he used at Kenna Security, including how it worked versus sales expectations, how to use the foundation to identify full funnel improvements and how to work with sales to make it all work.  

 

He’ll uncover unique insights such as:  

  • Look at your tools after having a process in place — is it time to change or simplify?  
  • Be picky at what tactics you run, and what tools to use to make them work.  
  • Never change your strategy; you only improve it. You only change your process.  
  • If you can’t make sense of your data, you’re starting too big.  

 
RELATED LINKS 

04 Sep 2024Leveraging AI To Orchestrate Human-Centric B2B Marketing with Daniel Englebretson00:30:47

In today’s AI-driven B2B environment, the true competitive advantage lies not in the technology itself but in how it’s leveraged to help marketers enhance the human experience. 


In this episode, Klaudia and Kelly sit down with Daniel Englebretson, AI Strategist and creator of the “Rule of 100” framework, where he revealed a practical blueprint for empowering B2B marketing teams to orchestrate highly relevant, authentic and contextual campaigns that put the human experience at the forefront. 


Throughout this discussion, Englebretson touched on how to: 

  • Foster a mindset shift across organizations that give marketers a better understanding of the AI’s potential in enhancing human-centric marketing;
  • Adapt marketing strategies to leverage AI capabilities, enhance processes to incorporate AI-driven insights and balance AI utilization with maintaining authentic human connections; and
  • Develop an AI toolkit tailored for your team’s needs by implementing the "Rule of 100" for individual and team productivity gains; and
  • Scale AI adoption across your organization using the ShiftOS framework.

RELATED LINKS: 

31 Jul 2024No Fluff, All Action: 5 Intent Data Tactics You Can Use Right Now00:29:55

There's a lot of talk around intent data and ABM, but not nearly enough real examples on how to use it. But OpenSesame’s Director of Growth Marketing, Sarah Sehgal, is here to save the day. Her session at B2BMX in Scottsdale was chock full of insights to help marketers demystify intent data and transform it from a catchy concept into a toolbox of tactical strategies. 


In just 30 minutes, Sehgal shared five tactics almost any marketing team could activate in the next 30 days, including person-level funnel models, creating dynamic account lists, actionable dashboards and more. Tune in today to learn: 

  • Actionable Integration Techniques: How to immediately apply intent data tactics in your marketing and sales processes; 
  • Case Studies of Success: Gain insights from real-world examples demonstrating the effective use of intent data; and
  • Quick Wins with Measurable Outcomes: Discover how to achieve quick, measurable results using intent data strategies.

RELATED LINKS: 

  • Learn more about OpenSesame here.
  • Connect with Sarah Sehgal on LinkedIn here. 
  • Catch Sehgal’s interview with co-host Kelly Lindenau here.
  • Get all the information you need about our new event, B2BMX East, here;
  • Register for B2BMX East using this special 15% off code just for our listeners: MXPOD15; and
  • Follow us on LinkedIn and X.
15 Jan 2025How Cisco Re-imagined Its Demand Strategy To Maximize ROI00:36:48

In this episode of the B2BMX Podcast, you’ll get a glimpse into the work of Britney Bartlett, VP of Global Field Marketing for Cisco. Cisco competes in highly competitive and complex markets, providing customers with solutions to their most critical technology issues, but the way B2B customers research, evaluate and purchase technology has exponentially changed in recent years.  


In response, Cisco needed to modernize its marketing engine to drive growth, and had to shift from scale-based to account-based marketing to strike a balance between targeting its most valuable customers and ensuring they invested in the most effective marketing levers to drive demand.


Britney took the stage in Alpharetta to share firsthand strategies, techniques, lessons and even cautionary tales of the company’s journey toward a successful account-based model.

You will hear about:

  • How Cisco achieved its goals, resolved roadblocks and learned from challenges;
  • The impact its marketing evolution had on Cisco’s teams and its alignment with sales; 
  • A great example of how a truly integrated customer-centric approach produced one of Cisco’s most significant opportunities. 

 

RELATED LINKS:

06 Nov 2019Empathy: The Hallmark Of The Customer-Obsessed B2B Marketer w/ Laura Ramos00:34:38

Buyers today are self-educated and self-guided. They want tools and insights aligned to where they are in the customer lifecycle, but are B2B brands giving them what they need? Laura Ramos, VP and Principal Analyst at Forrester, delves deep into buyer expectations, and how marketers can embrace empathy to create content and experiences that are:

  • Human;
  • Helpful; and
  • Handy.

But accomplishing the three H's doesn't just require creativity; it requires rethinking the way your team thinks and operates.

29 Jun 20225 ABM Lessons Marketers Can Learn From ‘Ted Lasso’00:34:52

Hopefully, B2BMX podcast fans are familiar with the show “Ted Lasso” because co-hosts Klaudia Tirico and Kelly Lindenau don’t want you to miss out on this iconic pop-cultural reference! We are back with a replay from the B2B Marketing Exchange in Scottsdale, where Juliet Randall of Salesforce covers everything from strategizing and engaging with customers to partnering with sales to act as one integrated team. Randall shares her top five lessons on how to elevate your game and make trust a key component of your ABM program.  

Here are five “Ted Lasso” quotes aligned with Salesforce’s five lessons in trust: 

  • “Don't you dare settle for fine.” Marketers must have goals to transform ABM; 
  • “Make the extra pass.” Marketers need to surrender the “me” for the “we” and trust in their sales team; 
  • “Be a goldfish.” When you make a mistake, learn from it and move on; 
  • “Speak up.” Don’t be afraid to communicate with sales, especially with the account intelligence marketers have today; and 
  • “Well, you say impossible, but all I hear is 'I'm possible.’” Remember to believe not only in your marketing skills but also trust in your team. 

 
RELATED LINKS 

13 May 2020Lessons From GumGum's Marketing Pivot00:44:54

Many B2B marketers have had to pivot their event strategies and budgets in the wake of COVID-19. Teams have also had to keep pace with internal goals and pivot in light of team and budget changes. With a strategy that relied heavily on in-person events, GumGum had to quickly adapt and find new ways to get in front of their audience. While some tactics, such as webinars, are tried and true, others were relatively new for the brand.

During this episode, hosts Klaudia and Alicia sit down with Som Puangladda, who is the VP of Global Marketing at GumGum, and discuss:

  • GumGum's creative approaches to in-person events and sponsorships;
  • How the brand has pivoted in light of COVID-19 and hundreds of event cancellations; and
  • Ways the brand is embracing interactive formats to engage prospects and clients.

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16 Jun 2021What’s In Store For B2B Marketing In The Next 10 Years? 00:30:16

The B2B buyer’s journey has changed dramatically and the role of marketers to influence that journey has shifted with it (and continues to!). As the original Marketo Co-founder and Founder of Engagio, Jon Miller predicted marketing automation’s rise and now he’s setting out new predictions for how marketers will need to align themselves to customers, bottom-of-funnel metrics and post-sale revenue.  

 

In this session replay from the B2BMX online experience in February, Miller, who is now the Chief Marketing and Product Office at Demandbase, discusses these recent trends in buying and how new research on sales and marketing alignment highlights the explicit ways revenue teams can set themselves apart from the competition.  

 

Check it out to learn:  

  • How to implement account-based best practices from leading practitioners;  
  •  To recognize what works — and doesn't — for engaging accounts in conjunction with sales; and  
  • What's in store for B2B marketing in the next 10 years.  

 

P.S. We just wrapped up our B2B Marketing Exchange Online Experience! If you missed out, you could catch it on demand! For our podcast listeners only, you can use the code VIPDGRAUD to access it all!  

 
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16 Dec 2020The 2021 Growth Marketing Playbook00:39:49

With more than 17 years in the digital marketing space, Oren Greenberg has helped B2B and B2C organizations implement growth strategies that span different channels. Based on his experiences and conversations with clients, he believes the art and science of growth marketing will evolve significantly in 2021 to emphasize cost-efficiency, relationship building and deal expansion, and setting clear expectations based on revised budgets.


During this episode of the B2B Marketing Exchange podcast, Oren reveals how B2B organizations can establish and perfect their plans in the New Year. Key questions to answer include:

  • Where are our strongest sources of growth?
  • How will we need to adapt our channel mix to new realities?
  • What will we need to do to ensure our content and campaigns stand out?
  • What tests will we need to run to ensure we hit readjusted goals?


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23 Jun 2021The Ins & Outs Of Brand Creation & Management 00:35:56

A company’s brand encompasses everything from Zoom backgrounds to website content, so it’s important that brand experience is unified across all channels. As a result, an organization’s branding should be at the forefront of marketing strategies — but there are a few gray areas surrounding it. For instance, how strict should branding guidelines be? What shapes a brand? What are the signs that an organization needs to refine or recreate its brand?  

 

In this session replay from the B2B Marketing Exchange in February, Alicia Esposito, G3 Communication’s Director, Content + New Media, led a panel discussion with professionals from Tomorrow.io (formerly ClimaCell) and Conductor that revolved around the ins and outs of brand creation and management.  

 

Check it out to learn:  

  • How brands are shaped and driven by a combination of content and design;  
  • When to push the limits of brand guidelines and the most appropriate channels for doing so; and  
  • How to understand the various brand platforms and the role branding plays in creating a unified experience.  

 
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08 Jul 2020Making Moves With Messaging00:25:12

B2B buyers want to be in control of their journey. They want to access information when, where and how they want, and they want to determine when a sales rep engages with them and what they discuss in conversations. Messaging has emerged as an effective way to give buyers that power and arm sales and marketing with powerful insights about their audiences. This session replay from the 2020 B2B Marketing Exchange delves into how Unity leveraged real-time messaging. Jesus Requena, the company's Director of Growth Marketing reveals how you can:

  • Increase quality leads to your inside sales team;
  • Boost online conversions with assisted transactions and custom messaging; and
  • Improve customer retention with targeted messaging.
10 Aug 2022Take A Glimpse Into The Crystal Ball Of Sales 00:32:15

While Co-hosts Klaudia Tirico and Kelly Lindenau enjoy their last day at the B2BSMX event in Boston, let’s reminisce about B2BMX Next-Level ABM. Mckinsey & Company’s Julia McClatchy is the star of the show this week as she takes a deep dive into all thing’s hybrid selling.


During this episode, McClatchy reveals key trends and shocking insights from the B2B Pulse and the Future Of Sales reports. Here are five high-level results:

  • The rule of thirds has become entrenched;
  • Consumerization of B2B is here;
  • People are willing to spend big online;
  • More channels equates to more growth;
  • Loyalty is really up for grabs; and
  • Personalization is key to growth.


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14 Jul 2021An Insider Look At The Expanding Role Of SDRs 00:33:22

Once viewed simply as “outbound callers,” SDRs are increasingly playing more strategic roles for B2B revenue teams. Given their active role on the front lines of interacting with target buyers, many progressive organizations are positioning SDRs as a key bridge between sales, marketing and customer success.   

During this B2BMX session replay episode, Demand Gen Report's Andrew Gaffney chats with experts Nikki Ivey of SDRdefenders, Brian Vital of ZoomInfo and Ken Amar of Outreach to discuss the changing role of SDRs, looking specifically at:   

  • The changing approaches B2B companies are taking with SDRs to move beyond dialing for dollars;  
  • The tools and tactics companies are arming their SDR teams with and how they are driving more & better intelligence across the org;   
  • How companies are re-thinking the career path for SDRs; and  
  • The new metrics SDRs are impacting across the customer lifecycle. 

 
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17 Aug 2022How To Brand Like A B2Cer00:15:54

Welcome to our Season 6 finale episode! Co-host Klaudia Tirico is coming to you live from last week’s B2B Sales and Marketing Exchange show floor in Boston alongside FullSurge’s Mitch Duckler. The pair discuss Duckler’s new book titled, “The Indispensable Brand: Move from Invisible to Invaluable,” and the significance of constructing a successful brand strategy.

 

Marketers are so focused on best practices, clicks, followers, comments, posts and shares that they forget to build up their brand, while driving transactions. Duckler stresses the direct correlation between brand differentiation and very important business metrics. Here are the essential ways a brand can be differentiated based on these four questions:

  • What you do for your customer / the value you add;
  • How you provide that benefit;
  • Why your company does what it does / its purpose; and
  • Who your target audience is / brand persona. 



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04 Dec 2019How To Cut Through The Noise And Build Awareness w/ Jeremy Middleton00:25:03

What does a high school physics and chemistry teacher know about marketing? Plenty, clearly. In his two first years at Pramata Corporation, Jeremy Middleton, Senior Director of Digital Marketing & Revenue Operations, helped the company focus less on the volume of website traffic and the quality of buyer interactions. With a focus on creating awareness and engagement around a new, incredibly niche category, Middleton and his team adopted an ABM strategy that encompassed the following phases:

  • Identified accounts and messaging;
  • Determined personas;
  • Re-engineered processes; and
  • Consolidated tools.

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