A HOP Podcast (With No Name) (Andrea Baker & Matt Florio)
Explore every episode of A HOP Podcast (With No Name)
| Pub. Date | Title | Duration | |
|---|---|---|---|
| 28 Aug 2024 | Episode 38 - How HOP can be described and applied outside of work | 00:23:06 | |
We use two (hopefully helpful) analogies to describe what we mean when we say "HOP is not a program". Andrea shares a personal story with her daughter about how she applies this change in thought process to resolving conflict. | |||
| 11 Sep 2024 | Episode 39 - Do we feel the extra effort is worth it? | 00:20:00 | |
Andy and Matt discuss what HOP means to them inside and outside of work. Also, do we feel it is really worth all the extra effort and energy? (spoiler alert - yes) | |||
| 06 Nov 2024 | Episode 43 - Shifting Blame (part 2) | 00:22:22 | |
We finish the story of how Andy navigates her own frustration and blame when working with some leaders. | |||
| 19 Jul 2023 | Episode 9 - Accountability (part 3) | 00:24:31 | |
We wrap up the 3 part Accountability series by covering counterfactuals and how they impact our view of people or system problems, the role of a culpability matrix, and how to create a high accountability environment. | |||
| 31 Jul 2024 | Episode 36 - Resilient design in action | 00:27:10 | |
Andy shares her personal story of understanding what it means to "design differently" in HOP and how we can build more resilient systems. | |||
| 20 Nov 2024 | Episode 44 - A HOP Transformation: The Wake-up Call | 00:29:24 | |
We welcome guests Erik (former CEO at Aera Energy) and Ron (Former HSE Manager at Aera Energy) for a mini-series on what it was like to go through a HOP transformation both personally and as a business. | |||
| 25 Sep 2024 | Episode 40 - An approach comparison | 00:23:05 | |
We discuss different ways you can approach seeing someone break a rule and why going in the HOP direction can increase accountability. | |||
| 04 Dec 2024 | Episode 45 - A HOP Transformation: The Shift In Thought | 00:38:16 | |
We continue our story with Erik and Ron - moving onto what it was like to shift focus from safety metrics (like TRIR) to prioritizing real human safety outcomes. | |||
| 15 Jan 2025 | Episode 48 - A HOP Transformation: The Wrap-up | 00:43:01 | |
The thrilling conclusion to our time with Erik and Ron discussing their individual and business HOP development. | |||
| 27 Sep 2023 | Episode 14 - Operational Learning (part 4) | 00:25:38 | |
We talk through how we create the conditions for candor while we're working with different organizations. From there, Andy practices some operational learning on what it's like for Matt to book their travel. | |||
| 24 May 2023 | Episode 3 - Safety Controls | 00:25:06 | |
Matt discusses his (ex?) fear of flying and we drill deeper into the idea of risk normalization. From there, it's on to safety "controls" and the human condition. Do they always play nice? | |||
| 13 Sep 2023 | Episode 13 - Operational Learning (part 3) | 00:22:53 | |
We cover how the homework from last episode (being teachable) works with a 3.5 year old. Then it's all about creating the conditions for candor and psych safety. | |||
| 23 Oct 2024 | Episode 42 - Shifting Blame | 00:19:48 | |
We take a listeners question on how to help people who have started practicing HOP but are struggling with blame shifting from those doing the work to supervisors/investigators. This quickly becomes Matt's favorite episode as we have a conversation with Andy while she is struggling with actively blaming a group of people. | |||
| 29 Jan 2025 | Episode 49 - A HOP Transformation: Andy and Matt's recap | 00:24:53 | |
Andy and Matt share their key takeaways and learnings from the episodes with Erik and Ron. | |||
| 24 May 2023 | Episode 4 - Parent / Adult / Child Ego States | 00:25:42 | |
We discuss safety controls we defeat (or totally ignore) because they lack operational fidelity. Next it's onto audits / observations and the parent-child dynamic that is frequently present in our lives. | |||
| 25 Oct 2023 | Episode 16 - Operational Learning (part 6) | 00:26:50 | |
We wrap up the operational learning mini-series by going over what happens after you define the problem statements. | |||
| 24 May 2023 | Episode 5 - Taylorism (part 1) | 00:24:44 | |
We'll go over some examples of where the parent-child dynamic happened in our week - from there it's all about Taylorism. | |||
| 30 Aug 2023 | Episode 12 - Operational Learning (part 2) | 00:31:24 | |
We start by discussing the complexity of... you guessed it - baseball. From there, we start breaking down operational learning through the idea of "being teachable". | |||
| 22 Nov 2023 | Episode 18 - Performance Modes and Mitigation Defenses | 00:27:50 | |
Andy starts with a story around how we respond to an incident without considering what performance mode(s) the people executing the task are in. From there, we discuss why we should shift our energy and resources into adding mitigation defenses rather than something like "retraining" post-incident. | |||
| 27 Mar 2024 | Episode 27 - "HOP is adding too much extra work" / A case for HOP | 00:26:13 | |
We discuss the common push back that the internal requirements following any Operational Learning can feel like a burden, but there are ways we can push on those constraints. Also - Matt was able to use a very confusing (but maybe helpful) puppy analogy. | |||
| 13 Mar 2024 | Episode 26 - "I like HOP, but our recent incident was too severe and we need to return to basics" / A case for HOP | 00:26:55 | |
We start with a story around a rule of unknown origins. From there, we explore why after major incidents even "HOP" leaders want to go back to their prior ways. | |||
| 03 Jul 2024 | Episode 34 - Something you can try tomorrow to "do HOP" (part 4) | 00:25:47 | |
The (thrilling) conclusion to Andy's list of behaviors she changed while working at a large organization after learning about HOP. | |||
| 26 Mar 2025 | Episode 53 - You've decided to "do HOP" - Now what? (part 2) | 00:28:20 | |
The journey (or should I say powerpoint?) continues. We focus on how can you finally start rolling out HOP inside your organization. Link for paper reference: http://matt.colorado.edu/papers/StatisticalInvalidityOfTRIR.pdf | |||
| 17 Jul 2024 | Episode 35 - Thinking, Learning, and Designing Differently | 00:24:34 | |
We break down how we explain what HOP is and what happens if we change the way we think. | |||
| 20 Dec 2023 | Episode 20 - "We don't have the time to make this change" / A business case for HOP | 00:22:14 | |
We tackle a listen asked question on how to handle the pushback from leadership that the organization does not have "the time or the resources to make this change" by making a business case for HOP. | |||
| 24 Apr 2024 | Episode 29 - What to do when your big ticket solution from Operational Learning gets shot down | 00:23:21 | |
We discuss a recent question we were asked around how to move forward after the biggest (and likely most expensive) solution from your operational learning session is axed by Leadership. | |||
| 28 Feb 2024 | Episode 25 - "We pay people to follow the rules" / A case for HOP | 00:25:01 | |
We discuss the common objection around "rules" and the role they play in keeping people safe. As you might expect, it leads us back to the conversation around people problems vs. system problems. | |||
| 14 Feb 2024 | Episode 24 - "But I fundamentally believe all accidents are preventable" / A case for HOP | 00:16:26 | |
Andy and (a sick) Matt discuss one of the most common places of tension when someone talks about HOP. What does it mean when we say "not all accidents are preventable"? | |||
| 10 Apr 2024 | Episode 28 - HOP outside of work | 00:25:02 | |
Andrea shares a difficult situation she is navigating and how what she has learned from HOP influences her life outside of work. | |||
| 07 Jun 2023 | Episode 6 - Taylorism (part 2) | 00:26:00 | |
Let's wrap up Taylorism (for now) with some practical examples and ways you can identify it in the workplace. Then it's on to Accountability. | |||
| 22 May 2024 | Episode 31 - Something you can try tomorrow to "do HOP" | 00:25:41 | |
Andrea shares how she started putting HOP intro action while in an individual contributor role. | |||
| 02 Aug 2023 | Episode 10 - Agency and Empowerment | 00:29:25 | |
Story Time! Andrea shares a story about giving agency to a group of workers and the changes that followed. | |||
| 19 Jun 2024 | Episode 33 - Something you can try tomorrow to "do HOP" (part 3) | 00:23:58 | |
Andrea continues sharing her personal examples of when she individually "did HOP" while at a large organization. | |||
| 06 Dec 2023 | Episode 19 - How can an organization adopt HOP? | 00:25:02 | |
After wrapping up homework with our invented mitigation defense, we move on to share how we see HOP adopted by organizations. We'll spend time on what's worked well for some places and what challenges we hear most often. | |||
| 10 May 2023 | Welcome to A Hop Podcast (With No Name) | 00:04:52 | |
Today you will hear about our all new podcast and what it's all about. | |||
| 12 Feb 2025 | Episode 50 - A Peak Behind The Podcast | 00:28:55 | |
We celebrate 50 episodes of A HOP Podcast (with no name) and share what it's been like from our perspective. | |||
| 01 Jan 2025 | Episode 47 - A HOP Transformation: The Nitty Gritty Details of Change (Part 2) | 00:38:53 | |
We continue our conversation with Erik and Ron and learn more details of what it was like to navigate the HOP related changes together. | |||
| 09 Oct 2024 | Episode 41 - What to do between operational learning and implementing your "big" solution | 00:22:27 | |
We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years. | |||
| 14 Aug 2024 | Episode 37 - Resilient Design (part 2) | 00:23:30 | |
Andy finishes her "glove story" and shares how she came to understand what "capacity to fail safely" meant. | |||
| 18 Dec 2024 | Episode 46 - A HOP Transformation: The Nitty Gritty Details of Change | 00:49:48 | |
We continue our conversation with Erik and Ron. This time we focus on the details of what had to change both personally and as a business for the HOP Transformation to progress. | |||
| 26 Feb 2025 | Episode 51 - The tough question before you start HOP | 00:27:48 | |
Andy and Matt discuss "step 0" or what you need to ask yourself before you try to bring HOP into an organization. | |||
| 12 Mar 2025 | Episode 52 - You've decided to "do HOP" - Now what? | 00:31:58 | |
What comes after step 0? We discuss how to take your newly shifted beliefs and put them into action. | |||
| 21 Jun 2023 | Episode 7 - Accountability (part 1) | 00:25:29 | |
So it begins! Part 1 of the multi-part Accountability discussion. We dive into Accountability and what it means to "hold someone accountable". | |||
| 11 Oct 2023 | Episode 15 - Operational Learning (part 5) | 00:23:30 | |
We define the problems from episode 14's operational learning session and discuss what goes into properly crafting problem statements. | |||
| 17 Jan 2024 | Episode 22 - " But at the end of the day I still have to answer to regulators and our legal team" / A case for HOP | 00:24:22 | |
We tackle the next audience question centered around how HOP may run into conflict with both regulating bodies and internal legal teams. | |||
| 08 May 2024 | Episode 30 - What to do with the "inexperienced workforce" | 00:28:24 | |
The new generations of workers is not going anywhere, so we revisit the topic of episode 23 (based on listener questions) and add more to the discussion. | |||
| 24 May 2023 | Episode 2 - Risk Normalization | 00:23:46 | |
We discuss real examples of fundamental attribution error inside and outside of the workplace. Then it's on to risk normalization - is it something we can change? | |||
| 31 Jan 2024 | Episode 23 - "Our workforce is too inexperienced and they keep making mistakes" / A case for HOP | 00:20:21 | |
The workforce is getting younger and coming in with less experience. We discuss why it is so crucial to learn from the new workforce about their reality. | |||
| 24 May 2023 | Episode 1 - Fundamental Attribution Error | 00:24:15 | |
So it begins... We'll discuss what we're doing with this podcast and where fundamental attribution error shows up in our lives. Also, homework? | |||
| 05 Jun 2024 | Episode 32 - Something you can try tomorrow to "do HOP" (part 2) | 00:27:45 | |
We continue with Andrea's examples of behaviors she changed while working at a large organizations in a safety role. | |||
| 03 Jan 2024 | Episode 21 - "If my injury rate won't improve then why should I bother?" / A case for HOP | 00:19:17 | |
We answer a listener's question around injury rates and the adoption of HOP. | |||
| 08 Nov 2023 | Episode 17 - Performance Modes | 00:23:02 | |
Let's talk about Performance Modes. What are they and how do they fit into our view of work? | |||
| 05 Jul 2023 | Episode 8 - Accountability (part 2) | 00:25:44 | |
We answer the question "when should we use HR disciplinary action/punishment?" with some stories and examples. From there, we look at how counterfactuals impact our post-event learning. | |||
| 16 Aug 2023 | Episode 11 - Operational Learning (part 1) | 00:28:08 | |
It's time for another mini-series, and this time we're looking at all things operational learning. We start the series by discussing one area that makes operational learning so crucial - complexity science. | |||